Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.