Description
If you are looking for a dependable solution-based company that can provide a full range of services for your home or business, you can count on Ben's ProServ. Our company has been serving hundreds of customers in Vineland and other nearby areas in South Jersey with quality residential and commercial heating, air conditioning, plumbing, as well as electrical services. Expect superior workmanship with our team of trained and certified technicians. You can be sure that your services are done right the first time, all the time. With over four decades of experience, we continue to strive for excellence in giving our customers the highest level of comfort and safety possible in their homes or commercial properties.
HISTORY
Established in 2016.
Ben's ProServ started in 2016 by Ben Laury. With more than 40 years of experience serving South Jersey, Ben and the ProServ Team are ready to provide the best in heating, cooling, plumbing and electrical work.
ABOUT BUSINESS OWNER
SERVICES
Emergency Services, A/C Installation, Backflow Services, Bathtub & Shower Repair, Drain Installation, Electric Furnace Installation, Electrical Panel Installation, Faucet Installation, Garbage Disposal Repair, Gas Furnace Repair, Generator Installation, Lighting Installation, Outlet Installation, Pipe Installation, Leak Detection, Septic Tank Services, Sink Installation, Smoke Detector Installation, Toilet Repair, Water Heater Installation, Wiring Installation, Heater Repair, A/C Repair, Bathtub & Shower Installation, Commercial Services, Drain Cleaning, Electric Furnace Repair, Electrical Panel Repair, Faucet Repair, Gas Furnace Installation, Gas Line Services, Heater Installation, Lighting Repair, Outlet Repair, Pipe Repair, Residential Services, Sewer Services, Sink Repair, Toilet Installation, Water Filter Services, Water Heater Repair, Wiring Repair, ,
Reviews
Victoria C.
01/12/2023 12:00:00 SA
It's was Christmas Day and came to our rescue. They were friendly, reliable and the cost was reasonable. We're so thankful for their service and when it's time to redo our electrical lines, we will have repeated business. Thank you thank you thank you.
I had an appointment for diagnostics for my 2 year old hot water heater. The service individual took a few pics and walked outside to take a phone call and did not come for 15 minutes. I was then informed, my 15 minute appointment was done. I never received any diagnostics on the unit and was charged 122$ for the appointment. I had to call 2 times to find out the status. I was then placed on hold and told the manager was in a meeting. Waste of time and money.... I was then told due to the brand of my unit it could not be serviced by them. That could have been confirmed before they came.
Have been using Ben's ProServ for the last several years for my heating and air conditioning needs. They always do a great job whether it is an installation, repair, or an annual tune-up of equipment. They are reliable and always courteous.
The first tech spent more time talking about 'political issues' than troubleshooting my HVAC issue. Needless to say he didn't fix it. Later, a second tech 'thought' he knew what the issue was and proceeded to replace a part but charged us full price for a part that was under warranty and didn't bother to check. When we brought up that the part was under warranty the next day to Ben's ProServ they said it was too late to get reimbursed. To make matters worse the HVAC is still having the same issues before Ben's ProServ was ever contacted and meanwhile I'm out hundreds of dollars. They did offer to send yet another person out and waive their initial visit fee but after charging us for a part that they shouldn't have charged us for and for the fact that they already had two techs out that couldn't figure out what was going on with no offer to refund the erroneously charged part, I figured it was a safer bet to avoid this company.
I don't need to say much as the pictures show what kind of service they will provide you. They also drilled over brand new computers and appliances and didn't ask for them to be moved or covered. The best part is that those pictures were taken after they came back and cleaned up. They won't be coming back in my house and I wouldn't recommend you let them into yours.
Peter R.
09/04/2020 12:00:00 SA
Way too expensive! I called them for emergency service and they wanted $220 to show up plus 130 hour, plus repairs. Why would a company trying to build their customer base try to rip you off in a time of need?
I called EnviroSafe and they came out for a reasonable price. Thank you! And thanks to Tom our technician!! I will recommend you!!!!
Ben's ProServ came through for me bigtime today, my AC went down and they were able to make a repair and get me back up and running. Honest guys that stand behind their work, give you honest advice and take care of their customers.
Edward P.
07/11/2019 12:00:00 SA
Called Ben's ProServ this morning because my AC went out at 4am last night. These guys came out the same day and fixed my Standard AC Unit! Everyone was friendly from the receptionist to the Technician. Cost I thought was a bit high because I priced the parts but these guys were awesome. Thanks for making my home bearable again. Much recommended! I wish I could've gave the Tech a tip but I'm tapped out. Lol.
Great fast service price was what I expected to pay. Service rep was early and Professional.
Had a small leak in a pipe. Called Ben's ProServ and they came in about an hour on a Saturday! Dan B was very professional and explained the options and cost for fixing the pipe. The cost was what I expected - no surprises. Everything worked out well and I will definitely call ProServ in the future.
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