Best Businesses in Ohio

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

Mark was able to come out to our home within 48 hours to replace our leaking hot water heater.  Since our water heater is on the second story, he also installed a drip pan underneath the new water heater so that if it ever does leak, it will not ruin our first floor ceiling.  Mark was very nice and professional and got the job done at a very reasonable price.  Thanks Mark!

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

Just changed plumbing companies after 8 years and so glad I made the change!  All Lines Gas and Plumbing gives great customer service at a reasonable price and there work is exceptional.  I live in Powell and just had an outdoor kitchen installed.  I called All Lines to come out and give me a quote to hook up the natural gas grill.  I thought the quote was very reasonable and scheduled to have the work done.  They called the night before to confirm, did the work which I was very pleased with and even gave me a follow up call to make sure everything was working well and to ensure I was satisfied.  Customer service is still alive and well!

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

When our hot water heater died after the May 2020 flooding, Wheeland Plumbing came out soon after we called to install a new one. Because of Covid-19, the tech wore a mask. He also wore booties and adhered to our request that he go directly to and from the basement and not be near us. This was a stressful time, and we are grateful to Wheeland Plumbing for providing such quick, excellent service to restore our hot water.

West Jeff was recommended to us by friends.  As a family owned company, they were very honest and straightforward to work with and their quote was 30% lower than the big name outfit we used to work with.  Nice brand name Lennox equipment, well installed, no pressure or sales gimmicks.

The installation was handled promptly and professionally by factory trained installers.

Highly recommend.

I can't say enough good things about the tech, Chris George, that came to do some plumbing at our house. There ended up being a problem and he came back and made it right. Great guy!

We have used Jack Woods plumbing for 20 plus years--they used to be our gold standard for plumbing. With that being said, we have seen a drastic decline in their communication over the past year. They do not return phone calls. We called on a Tuesday and were told someone would be able to service a hot water heater that Friday. After checking in on Wednesday, we were informed that they would not be able to come until the following week at the earliest.

Oh well. Atlas Butler it is!

Don't bother calling if you live outside Westerville. Called asking for service on the city's northwest side, and was abruptly told they don't come out to this area.

Muetzel had a much better solution for a leaking main water value and a leaking PVC furnace pipe than I.
And it's nice that they are right around the corner.
I highly recommend.

A horrible business. The owner came out to put in a bid on our interior remodel. He was rude and arrogant at the walkthrough. However, his bid was low, so we decided to award the job to him based on price and  availability. He promised to start work on a Monday--he never showed up, or called. Neither he or his office would return my calls. Same thing Tuesday. By Wednesday the men that were putting up the wall and electricians were at a stand still, waiting for this plumber to do his part so they could finish their work for Friday inspection. He didn't show. Thursday I fired him. He had an opportunity to make $12,000 for three days of work and couldn't be bothered to return a call or show up to a job he promised he could do.

We recently purchased a home in Plain City and this company had serviced the home in the past, therefore they were the first I called to get some repair work done. I contacted them twice and was told they were busy, so someone would have to call me back to make an appointment. I waited a couple of weeks after the first call and called them back. It's now been three months since my first call and I still have not received a return call. I have since moved on to another local plumber with good Yelp reviews and I couldn't be happier with them. I would definitely not recommend this company!

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

Calhoun has become my go-to plumber for those inevitable house things that come up. They are courteous and organized, from answering the phone right away to arriving on time for appointments. They fit me in right away when I had a slow leak in my basement. More than that, they seem to actually CARE about their work. For example, when the plumber was fixing a line to my dishwasher under the sink, he tightened up my disposal because he just happened to notice it was loose. When I had a separate issue two weeks later, they waived the $45 service call because they had been here so recently. I appreciate honest and trustworthy service people--Calhoun is a winner!

After 3 weeks, 2 plumbers, 3 foundations experts, and the home inspector searching and trying to figure out the problem, Chuck found the leak that was flooding my lower level within an hour! Well worth the money.
So grateful that companies like this exist, that these guys were able to fit me into their tight schedule , and Chuck did the job so efficiently (and calmly, bc I've been freaking out!). #relieved

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