Best Businesses in Ohio

Randy came out to to replace a defective outdoor spigot and was running early and called to see if he could arrive early and unfortunately there was just no way I could make it earlier than planned today. No problem he said, he'd attempt another job and be out later. When he arrived, he assessed the situation and had it completely replaced / repaired within a half hour. He was very professional, courteous and even offered to use the parts I had purchased to repair to keep cost down. All in all, a great experience. They were recommended to me by my parents and I would not hesitate to recommend them to someone else looking for a good, reasonable plumber.

Mark was able to come out to our home within 48 hours to replace our leaking hot water heater.  Since our water heater is on the second story, he also installed a drip pan underneath the new water heater so that if it ever does leak, it will not ruin our first floor ceiling.  Mark was very nice and professional and got the job done at a very reasonable price.  Thanks Mark!

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

Just changed plumbing companies after 8 years and so glad I made the change!  All Lines Gas and Plumbing gives great customer service at a reasonable price and there work is exceptional.  I live in Powell and just had an outdoor kitchen installed.  I called All Lines to come out and give me a quote to hook up the natural gas grill.  I thought the quote was very reasonable and scheduled to have the work done.  They called the night before to confirm, did the work which I was very pleased with and even gave me a follow up call to make sure everything was working well and to ensure I was satisfied.  Customer service is still alive and well!

Couldnt be more pleased with my kitchen faucet installation. The company was very courteous from the phone call to the installation.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

I've been using Wheeland plumbing for years now. They are the best!  They always show up on time. The rates they charge are very fair and the work is always great. Most of the times Dallas works for me. He's very professional and gets the job done. Great company!

West Jeff was recommended to us by friends.  As a family owned company, they were very honest and straightforward to work with and their quote was 30% lower than the big name outfit we used to work with.  Nice brand name Lennox equipment, well installed, no pressure or sales gimmicks.

The installation was handled promptly and professionally by factory trained installers.

Highly recommend.

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!

PROS:
* They've done a couple difficult jobs for me that turned out OK.
* Price was reasonable.

CONS:
* They don't have designated estimators assigned to come and review a job and present a proposal.  They just use their in-field plumbers, which means you get a 5 hour window as to when they will show up- whenever they have time between jobs- and maybe not the cleanest looking.  Plus, who wants to wait around for half the day?  
* Work can be somewhat sloppy at times, depending on the plumber, meaning it may not the prettiest looking plumbing when done.

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

Truly five stars. Very reasonable prices with zero service call fee that is often tacked on top of an hourly labor rate. High quality of work with great attention to detail. Very courteous and professional. Great scheduling. I am a new customer, but so far I am completely satisfied.

Very quick service and a clean job at the end.  Worth the hourly rate cause Adam did the job very fast.  Nice to have a local company that has earned my repeat business the next time I need it.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Emailed this company to get a quote for installing a sink in my garage. After being told from them that they don't like installing them, they said I would have to install a heater for my garage.  This isn't my first rodeo with winterizing bathrooms and sinks as I grew up in New England.  After several emails back and forth they finally agreed to come out and quote me.  I took a 1/2 day off from work and the company confirmed the date and time twice but never showed up! No email or any other communication.

I guess they are not interested in my business.

This is a difficult review to write because I really want to have positive things to say about my business interactions with American Leak Detection of Columbus. The people I spoke to over the phone and the representatives who came to my house to assess my pool were very professional, extremely polite, personable, and quite friendly. My initial impressions were all exceptionally positive and honestly I still think highly of those people. I should also preface that my experience was skewed by a torrent of personal tragedy and loss faced by the owner of this franchise establishment so it may not be entirely representative of what other people can expect. All that said, ultimately my experience with American Leak Detection of Columbus was quite poor.

I had them come out to assess some fairly major damage a pool cleaner had done to my pool. I knew going into it that I'd have to pay about $300 for them to come out, assess the damage and decide if it was work they'd be willing to take on. They were very up front about it and it was money I was willing to pay given the nature of the damage. Things at this point were still going well. Due to some disputes with the insurance company of the cleaner who damaged our pool it took me several weeks to reply to their estimate and sign it for them. From there they needed to a second more expensive assessment costing me just north of $500. For all intents and purposes it seemed pretty similar to that first assessment except they also tested our skimmer line which also needed to be repaired. At the time this was an investment in getting my pool fixed and I was happy to pay it. However after this visit was when we started having problems. I waited two weeks to hear back from them again before calling to see if they had come up with a plan to repair my pool. They told me they'd been kicking around a lot of ideas but hadn't come up with a plan they felt was best for my situation. The circumstances of my indoor pool are such that I felt this was reasonable and I hoped to hear from them soon. I called again a week later to see if they'd made progress and this time I was told the owner was suffering from tragedy compounded by loss right as the holiday season was approaching. I'm sympathetic to this, I'd certainly be in no shape to handle business decisions under such circumstances myself, but part of the reason I went with American Leak Detection and paid their slightly high assessment fees is because I knew they were a franchise of a larger business and I assumed that meant to some extent that the larger American Leak Detection entity would be responsible. To have everything rest on the shoulders of one man to the point that they're unable to conduct business is a major problem for an entity the size of American Leak Detection.

Because of the situation with the pool cleaner's insurance company I was forced to pressure them a little for an estimate, flat out telling them that if they couldn't provide me with something I could present the insurance company I'd have to go with someone else. So they submitted the most basic possible bid with a slew of caveats about how they couldn't guarantee the work, that it may not be successful should they attempt it,  and some rather large mischaracterizations about the state of the damage to my pool. It seemed almost designed to drive away my business and ultimately I was forced to seek out another contractor which was an unexpectedly arduous process.

So I've paid upwards $800 to have them come out and look twice only to have them not do the work because they weren't capable of handing it. The whole affair has left a rather bad taste in my mouth and while circumstances may well have changed since my experience with them I'd certainly caution potential customers to think twice before engaging their services.

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