Best Businesses in Ohio

After I made the mistake of trying to do it myself, I was so thankful to have Eaton Plumbing help with the mess I had made. They saved the day and my sanity! Thank you, Eaton Plumbing!!

These guys are great to work with.... I live out of town and have a rental property that has needed a few plumbing related service calls.  They have come out the same day both times and fixed with was needed and billed a fair price.  They are honest and super responsive.  I would highly recommend them.

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

I had a frozen pipe situation in my home in January. It is a bi-level and the bathrooms are in the upper level. There were repairs done in the bathrooms and in the first level.

I called up this company and since they were available the same day I asked them to start fixing it.  I discovered their hourly rate was exorbitant ($87.50), but since he started fixing it, I thought I will let him do the job. It took him about 10 visits over more than a month to fix it and it cost me around $1668 from mid Jan to mid Februrary, 2015.

He did the last part of the job in extreme hurry. He did not put the toilet in the master bathroom correctly (hard to see from inside the bathroom) and he did not fix the leaking faucet (since it was dripping at the back - again hard to see) in the master bathroom. This resulted in water leaking into a space in the ceiling above the garage. But since I do not use that bathroom very frequently, it took me till April 2015 to notice that there was blackening in the ceiling of the garage, just below the master bathroom. Then I could trace back the problems.

When he was finishing up in February, there were other minor things that he did not finish properly - but I got so exhausted that I said I will take care of those small issues - like missing skutchings in 3 places, damaged paint at two places in the hall bathroom.

I have been trying to call him since April 2015. I must have called 50 times and sent 20 text messages over the last 3 months. I got hold of him only once in April and he asked me to call back later that day, which he of course did not respond. So right now, he does not even pick up my phone or respond to my text messages.

Being a licensed plumber, I thought I can rely on him for the job. Since I have paid him for the full job, I expected him to do it properly.

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

Trevor is just one of the best!! We had some serious pipe damage between Christmas and New Year's and we'd worked with him in the past for some other plumbing jobs, so we messaged him and his response was nearly immediate. He's fast, reliable, on time always, and FAIR with his pricing. He got our plumbing woes fixed in what honestly felt like no time, and he helped us understand not only how we got to where we were in the first place, but how what he did would prevent it from occurring again. I cannot recommend him and this awesome local business enough!! When in doubt, go local, call the local plumber; you won't regret a second.

We have used these guys twice in the past, and I have met 4 members of their team.  They were able to come out within a couple days of my call.  They are professional and work fast.  I will use them again.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!

Disappointing.  Used them several times and been happy.  Called about 4 months ago because the drain hose on my washer had been leaking.  The guy came out, looked at it, said let me run to Home Depot to buy the part I need, came back and fixed it.  One call and done.  Same issue happened again a couple of weeks ago.  The Plumber came out, said, yes, it's leaking.  I can't do anything about it.  -- I said - wait, you guys fixed it a few weeks back and that plumber from your same company could take care of it.  Why can't you?  He said, you will need to order the part (drain hose) from an appliance company and call me back when it's in to install.  (I went to home depot myself, bought the hose and installed it myself -- even though I had no time to do so).  Fast forward to last Friday.  Bill comes in the mail for his house call!  ARE YOU KIDDING?  Why would I pay that?  He didn't fix it.  When I called for an appointment I told them very clearly what the issue was and they accepted the appointment.  I feel like they were just showing up to collect a check.  Never again.

My husband is a DIYer but couldn't figure out where he went wrong fixing a problem with my shower (no hot water). When he called A. Friend Plumbing and described the issue, David had a hunch about what it was and came out same-day to verify. Yep, he was right! He gave us clear instructions on how to replace a specific part, showed us online what it looked like, and told us which stores carried it. He charged us nothing for the consultation (what?!?!) and my husband fixed it in a short amount of time. Thanks to David, we saved a pile of money and my husband was able to finish the job he started. Thank you, David!

I called Muetzel Plumbing based on Angela's (Yelp) review and the business distance to my house.  I had a kitchen sink drain that went from slow to zero and that's a problem.

Because of the holidays I had to schedule a few days in advance. Originally scheduled as the second stop of the day, it got bumped to the first call (7:00-8:30am) somehow. That was OK though because I got a reminder call the day before the visit with an update.

Two guys showed up with a company cargo van that looked like the SWAT team had arrived.  They were very polite and respectful, putting plastic covers on their shoes when coming in from the snow.  I got an estimate, agreed to it, and they successfully snaked out my drain. They even placed a mat under their equipment to protect the floor.  About 30 minutes later I was back in business. Now it drains as well as it ever has.

On the way out I was told that snaking the drain is not guaranteed but to call if there is a problem. They were polite, professional and reasonably priced.  They also arrived exactly when they said they would (!).  

Because of that I will call them again the next time I need a plumber.

Update: A couple days later I tightened a connection that was dripping slightly.  Sink still draining well three weeks later.

Update 2 (one year later): My sink still drains as well as the day they cleared it and I have had zero drainage problems in the year following their visit.  :^)

Called about a leak coming through our ceiling, and they had someone out the same day. Really great work, fixed the issue for the price of a service call. Highly recommended!

Our water heater sprung a huge leak and we needed to have it replaced.  It was, of course, just a few weeks out of warranty.  We called a lot of places to gather info, but Plain City was the only company that offered to come out and assess the situation....to see if there was any way they could save us money by doing a repair rather than a replacement.  The owner came out himself.  It ended up still needing a replacement, and Plain City had the best communication with us.  We ended up going with them even though they didn't have the lowest price, because they were trustworthy.  Again, the owner came out and did all the work himself.  He arrived when he said he would and took the time he said he would take.  The work was completed on time, and he left the area clean.  A really nice company that I would not hesitate to use again.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

Charged $175 for video footage of sewer which showed a lot of water about 80 ft out from house. Stated we had a collapsed sewer pipe. Repairs would be in $7K range. I called Muetzel Plumbing for another quote. They also ran video through pipe (for free) and found roots. They used power wash type tool to clear roots all the way to main sewer. Drain is now fine. Muetzel cost: $253.

My tenant scheduled an appointment with them as I own the property and am 2000 miles away. I called the day of the inspection to ask some questions and see what they were going to do and how they would contact me with a report. Felt satisfied that they would do a good job and felt comfortable giving them my billing info (credit card number).

They showed up, inspected the attact, and then told my tenant they needed some more specialized equipment to find the leak. They never returned to the condo and never returned my phone call to see what happened. Now, I still have a leak somewhere and this company wasted both me and my tenant's time and is possibly allowing more water damage to my condo.

COMPLETELY unprofessional. Cannot understand how people run businessess these days treating customers like this. PLEASE, if you are the manager, contact me. I'll revise my review if you make good on what you promised. At present, NOT a company I would EVER recommend to anyone.

David Morrison

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