Best Businesses in Ohio

After I made the mistake of trying to do it myself, I was so thankful to have Eaton Plumbing help with the mess I had made. They saved the day and my sanity! Thank you, Eaton Plumbing!!

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

Michael just left my house after working hard to clear roots out of my line.  I'd had RotoRooter and Waterworks out previously who only busted through the first part of the clog, called it sludge and charged me more for that than All Lines Gas & Plumbing did for clearing my entire line
all the way out to the main city line.  

He explained everything to me he was doing in layman's terms so I would understand exactly what he was doing.  He even replaced a trap for me that he noticed needed it unrelated to this repair.

Great and friendly service at what I consider a very fair price.  I highly recommend them.

Couldnt be more pleased with my kitchen faucet installation. The company was very courteous from the phone call to the installation.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

When our hot water heater died after the May 2020 flooding, Wheeland Plumbing came out soon after we called to install a new one. Because of Covid-19, the tech wore a mask. He also wore booties and adhered to our request that he go directly to and from the basement and not be near us. This was a stressful time, and we are grateful to Wheeland Plumbing for providing such quick, excellent service to restore our hot water.

West Jeff was recommended to us by friends.  As a family owned company, they were very honest and straightforward to work with and their quote was 30% lower than the big name outfit we used to work with.  Nice brand name Lennox equipment, well installed, no pressure or sales gimmicks.

The installation was handled promptly and professionally by factory trained installers.

Highly recommend.

Do not even consider this! They ruined wallpaper... couldn't hang a mirror! Please find someone else. i own a construction company but don't have time to send my guys to do these items: My wife had to ask them to leave. I am suing them. They are awful and also don't answer the phone.

We have used Jack Woods plumbing for 20 plus years--they used to be our gold standard for plumbing. With that being said, we have seen a drastic decline in their communication over the past year. They do not return phone calls. We called on a Tuesday and were told someone would be able to service a hot water heater that Friday. After checking in on Wednesday, we were informed that they would not be able to come until the following week at the earliest.

Oh well. Atlas Butler it is!

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

I called Muetzel Plumbing based on Angela's (Yelp) review and the business distance to my house.  I had a kitchen sink drain that went from slow to zero and that's a problem.

Because of the holidays I had to schedule a few days in advance. Originally scheduled as the second stop of the day, it got bumped to the first call (7:00-8:30am) somehow. That was OK though because I got a reminder call the day before the visit with an update.

Two guys showed up with a company cargo van that looked like the SWAT team had arrived.  They were very polite and respectful, putting plastic covers on their shoes when coming in from the snow.  I got an estimate, agreed to it, and they successfully snaked out my drain. They even placed a mat under their equipment to protect the floor.  About 30 minutes later I was back in business. Now it drains as well as it ever has.

On the way out I was told that snaking the drain is not guaranteed but to call if there is a problem. They were polite, professional and reasonably priced.  They also arrived exactly when they said they would (!).  

Because of that I will call them again the next time I need a plumber.

Update: A couple days later I tightened a connection that was dripping slightly.  Sink still draining well three weeks later.

Update 2 (one year later): My sink still drains as well as the day they cleared it and I have had zero drainage problems in the year following their visit.  :^)

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

I have used Plain City Plumbing multiple times and I love them.  It's always an emergency or last minute request and they have accommodated me every time!  Sarah in the office is always very pleasant and super responsive.  Today's emergency was a burned up sump pump.  They came out the same day and solved the problem.  They offered multiple solutions and I decided to go with a replacement based on the age of the existing pump.  I have always been very satisfied with their service and won't hesitate to use them in the future and recommend them to others.

We called to have them replace a sump pump that wasn't working. They had a tech come out to replace it, on May 28.  We thought everything was ok until my husband went downstairs, 2+ weeks ago and recovered our basement flooded from all of the rain we had during that time. Has incurred thousands of dollars due to, and I quote the owner of the business, he installed the wrong pump. the tech come back out, replaced the pump with the appropitiate pump. The techs response was you have too much water!

We are now in week 3 of this nightmare and have learned the damage includes our water heater.

this was our family room, that had over 25 years of furniture, my deceased parents items, etc.

Now, the damage includes our water heater.

On top of the original thousands of dollars in damage.

Came on time, called ahead, took care of the problem, very reasonably priced (we'd been advised by the gas company on what this could cost and they were spot on that estimate.) After 4 days of frustration from other companies that didn't show as promised, or rescheduled, or were too busy to come for weeks, having them come within 2 hours of my call was wonderful. We have hot water again after several days -- I wish I'd called them first.

This is a difficult review to write because I really want to have positive things to say about my business interactions with American Leak Detection of Columbus. The people I spoke to over the phone and the representatives who came to my house to assess my pool were very professional, extremely polite, personable, and quite friendly. My initial impressions were all exceptionally positive and honestly I still think highly of those people. I should also preface that my experience was skewed by a torrent of personal tragedy and loss faced by the owner of this franchise establishment so it may not be entirely representative of what other people can expect. All that said, ultimately my experience with American Leak Detection of Columbus was quite poor.

I had them come out to assess some fairly major damage a pool cleaner had done to my pool. I knew going into it that I'd have to pay about $300 for them to come out, assess the damage and decide if it was work they'd be willing to take on. They were very up front about it and it was money I was willing to pay given the nature of the damage. Things at this point were still going well. Due to some disputes with the insurance company of the cleaner who damaged our pool it took me several weeks to reply to their estimate and sign it for them. From there they needed to a second more expensive assessment costing me just north of $500. For all intents and purposes it seemed pretty similar to that first assessment except they also tested our skimmer line which also needed to be repaired. At the time this was an investment in getting my pool fixed and I was happy to pay it. However after this visit was when we started having problems. I waited two weeks to hear back from them again before calling to see if they had come up with a plan to repair my pool. They told me they'd been kicking around a lot of ideas but hadn't come up with a plan they felt was best for my situation. The circumstances of my indoor pool are such that I felt this was reasonable and I hoped to hear from them soon. I called again a week later to see if they'd made progress and this time I was told the owner was suffering from tragedy compounded by loss right as the holiday season was approaching. I'm sympathetic to this, I'd certainly be in no shape to handle business decisions under such circumstances myself, but part of the reason I went with American Leak Detection and paid their slightly high assessment fees is because I knew they were a franchise of a larger business and I assumed that meant to some extent that the larger American Leak Detection entity would be responsible. To have everything rest on the shoulders of one man to the point that they're unable to conduct business is a major problem for an entity the size of American Leak Detection.

Because of the situation with the pool cleaner's insurance company I was forced to pressure them a little for an estimate, flat out telling them that if they couldn't provide me with something I could present the insurance company I'd have to go with someone else. So they submitted the most basic possible bid with a slew of caveats about how they couldn't guarantee the work, that it may not be successful should they attempt it,  and some rather large mischaracterizations about the state of the damage to my pool. It seemed almost designed to drive away my business and ultimately I was forced to seek out another contractor which was an unexpectedly arduous process.

So I've paid upwards $800 to have them come out and look twice only to have them not do the work because they weren't capable of handing it. The whole affair has left a rather bad taste in my mouth and while circumstances may well have changed since my experience with them I'd certainly caution potential customers to think twice before engaging their services.

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