Best Businesses in Ohio

I have had these guys out twice over the past couple years, the first Plumber was Ken and than Randy. Each time I called for one reason and ended up talking to them about others, only because they were so helpful and knowledgable. I am a previous business owner so I know there are three ways to run a business, customer service, low pricing or quality... pick any two, usually. These guys have fair prices, great customer service and quality. That's all I could ask for and a little more. Thanks Eaton.

Mark was able to come out to our home within 48 hours to replace our leaking hot water heater.  Since our water heater is on the second story, he also installed a drip pan underneath the new water heater so that if it ever does leak, it will not ruin our first floor ceiling.  Mark was very nice and professional and got the job done at a very reasonable price.  Thanks Mark!

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

I appreciated that they were available the same day. They let me know when they were on there way and they stuck to it. Once Mike was done unclogging both my tub and sink not only did they clean up after themselves but they explained to me why and how it was caused and what to do to prevent it again. I was also quoted on the phone the same amount I was charged so there were no hidden fees. Hoping I don't have any more issues, if this comes back up I will definitely reach back out to these guys.

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

We have used these guys twice in the past, and I have met 4 members of their team.  They were able to come out within a couple days of my call.  They are professional and work fast.  I will use them again.

From the quote to the install, this company has been fantastic to work with!  The owner did my quote - zero pressure, no gimmicks. The quote was the most competitive priced quote we received.

Scheduling was a breeze, the crew arrived at 8:45, as promised, on the nose!  Two super professional installers, extremely nice, took down our old hot water heater and furnace and reinstalled new, cleaned up after themselves, walked us through everything.

Just fabulous!  Highly recommend!

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!

Worst company of liars I've ever dealt with, they came to my house for a Tankless water heater they installed 5 years prior, the service guy from jack woods, had to call someone from the manufacture.  I heard the manufacture say that product is worthless a new valve ( $5.00 ) should make it work.
The service guy came up stairs and said : all you need is a new Valve, which cost $95.00.
He was at my house 15 minutes, they charged me $228.00, for the service call.  If this review offered negative stars I would mark that

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

The door rang and the first thing they said was it will be a hundred twenty nine an hour and a hundred twenty-nine to use the snake. I went to the basement with him and showed him where I thought the leak was a plug. He told me know it was and the other pipe and that was the air release pipe. So disconnected that pipe and he was wrong it was the other pipe. So I paid for him to disconnect the pipe that has nothing nothing to do with the problem and to put more stuff on it that I have to pay for. Then he went to the other pipe and he corrected the problem with a snake. The job should have been done there but then he went upstairs and he started replacing the stuff under the sink then he broke one of the lines of the water going out of the faucet and of course I had to pay for that too. But in the very beginning he wanted to take my whole sink out cut through the cast iron pipe and he kept blaming everything on this is the old house where there is old houses in my area. And also in the beginning we agreed about 200 would be the cost at the end he went out to his vehicle out there for half hour came back in with a 350 dollar bill almost and said how do you want to pay then he showed me what he did which I agreed to. The time that he was going to go over 200 the time that I did not agree to he should have came up to me and said hey I want to replace the stuff under your sink and so forth. At this time I was furious and I just gave them my credit card and he called it in and charge the 340 0r 330$. At that time he makes about face and he goes out the door not saying bye or anything it was the worst service I've ever gotten in my life. I would not go for this guy. The younger guy was a little nicer and he looked like being bullied by the other guy me feel and look like you felt bad but the other guy was just silly.

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

We recently purchased a home in Plain City and this company had serviced the home in the past, therefore they were the first I called to get some repair work done. I contacted them twice and was told they were busy, so someone would have to call me back to make an appointment. I waited a couple of weeks after the first call and called them back. It's now been three months since my first call and I still have not received a return call. I have since moved on to another local plumber with good Yelp reviews and I couldn't be happier with them. I would definitely not recommend this company!

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Emailed this company to get a quote for installing a sink in my garage. After being told from them that they don't like installing them, they said I would have to install a heater for my garage.  This isn't my first rodeo with winterizing bathrooms and sinks as I grew up in New England.  After several emails back and forth they finally agreed to come out and quote me.  I took a 1/2 day off from work and the company confirmed the date and time twice but never showed up! No email or any other communication.

I guess they are not interested in my business.

Scott and Conner were prompt, courteous, and knowledgeable concerning my leak issue.   I was making sure a known leak was the only leak in my in-ground pool.
They quickly assessed and tested the plumbing and found no other leaks.  I am having the concrete skirting around the pool removed and fresh concrete poured.  The know issue is being addressed and Scott and Conner made sure no other problems exist.  They even offered to get a quote on the repair of the skimmer, which I took them up on.  
This is the way a business should run!
Thanks to both of you!  I think American Leak Detection should consider you valuable assets to the company.

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