Best Businesses in Ohio

Have used twice and each time did a thorough job. Came out, gave detailed quote, purchased parts and returned to fix. No issues with any of the repairs

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

I appreciated that they were available the same day. They let me know when they were on there way and they stuck to it. Once Mike was done unclogging both my tub and sink not only did they clean up after themselves but they explained to me why and how it was caused and what to do to prevent it again. I was also quoted on the phone the same amount I was charged so there were no hidden fees. Hoping I don't have any more issues, if this comes back up I will definitely reach back out to these guys.

Happy with the quality of work!
I scheduled Muse Pluming to fix a leaking toilet & kitchen faucet.
The bottom of our toilet was leaking.  Rob, their plumber had to remove the toilet, add an extension pipe up from the basement then reset the toilet.  This was a major project!  He did a great job, kept the mess to a minimum and totally cleaned up after himself.  
Kitchen faucet was leaking around the base which I figured would have to replace.  Rob suggested just replacing the cartridge in the faucet instead of replacing it.  It took him just all of 15 minutes to do just that.  Works like new!  He saved me over $75 in just the faucet alone.
I will definitely hire them again for any plumbing issues.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

When our hot water heater died after the May 2020 flooding, Wheeland Plumbing came out soon after we called to install a new one. Because of Covid-19, the tech wore a mask. He also wore booties and adhered to our request that he go directly to and from the basement and not be near us. This was a stressful time, and we are grateful to Wheeland Plumbing for providing such quick, excellent service to restore our hot water.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

Use caution and get a second opinion when dealing with this business!

I contacted Mr. Handyman of East Columbus, New Albany and Gahanna get an estimate to have a 10 square foot bathroom shower floor retiled. I was asked to send in a picture of the floor, which I did. Much to my shock, the estimate came back as a three-day job for $6,000 - $7,000!!!! I was told that they'd have to tear up the shower step-in, the tub underneath the tile and the subfloor. I said that I only wanted to have the tile redone and their response was that it was the same price as they were planning on having to rip out the subfloor (and all this from a picture!). I asked if they charged $1,500/hour and was told that they don't charge by the hour, they charge by the job.

I just had a professional tiler look at the shower floor, and he estimated the job at $250. Quite a difference! Just to be sure I was comparing apples to apples, I asked him about the tub underneath the tile as well as the subfloor. He said that there was no need to touch any of that and went on to say that there's a special glue that can be used to overlay the new tile on top of the old tile. The gentleman I am now dealing with has been a tile installer for 30+ years and comes highly recommended by several people I know. Care to guess who I'll be going with?

My entire exchange with Mr. Handyman of East Columbus, New Albany and Gahanna was done via texting, so I have a written copy of it all. I'm not sure what would possess someone to quote a job that is 2,400% - 2,800% higher than normal, but it only takes a couple of uninformed customers to make these ludicrous prices pay off.

We received an estimate to replace three toilets; the old ones would run water unexpectedly. Ave was our plumber... he installed three toilets, fixed a shower diverter, open three slow drains. On the same-day, our garbage disposal stopped working. He gave me a fair estimate and then replaced my garbage disposal on the spot. He cleaned up after himself, kept me updated on his progress, showed me a few kept tips about my faucet in the powder room. I am over-the-moon with his service. And I'm happy with everything! Thanks Ave!

Don't bother calling if you live outside Westerville. Called asking for service on the city's northwest side, and was abruptly told they don't come out to this area.

Let me first say I've used Muetzel in the past.  I had them come over and do some emergency repairs to my bathroom sink.  The drain works fine now, but it came at a pretty expensive price of $600.  Whatever.  They came over and did the repairs and it worked.  While they were at my house, I had them also prepare an estimate for installing some new water lines to a new kitchen sink and a new laundry room sink and washer box.  The plumber took his good old time preparing the estimate, measuring everything and writing down every single part.  It took about 1.5 hours to complete his estimate, which I thought was a little excessive.  About 2 months later, they finally called with a quote.  I had called and called and asked about the estimate before and they kept telling me they were working on it.  When they finally gave me the estimate, it ended up being $2000 more than another local plumber who had already completed the work.

About 2 years later, I thought I'd give Muetzel another try.  I called a few days ago to schedule an estimate to run a gas line to my new fireplace.  They told me they could send someone out Wednesday between 7:30 and 8am.  I thought, great!  I can wait for them and still get to work at a decent time.  Well, Wednesday rolled around and I waited and waited.  At about 8:15, I called to notify them their plumber was late.  They told me he was on another job and they would give me a call when he's 30-minutes away.  I waited until 9am and called them to tell them I will no longer be using their service.  If they can't give me a courtesy call to tell me their plumber would be at least 2 hours late, then they can take their business somewhere else.

Avoid Muetzel.

A horrible business. The owner came out to put in a bid on our interior remodel. He was rude and arrogant at the walkthrough. However, his bid was low, so we decided to award the job to him based on price and  availability. He promised to start work on a Monday--he never showed up, or called. Neither he or his office would return my calls. Same thing Tuesday. By Wednesday the men that were putting up the wall and electricians were at a stand still, waiting for this plumber to do his part so they could finish their work for Friday inspection. He didn't show. Thursday I fired him. He had an opportunity to make $12,000 for three days of work and couldn't be bothered to return a call or show up to a job he promised he could do.

Our water heater sprung a huge leak and we needed to have it replaced.  It was, of course, just a few weeks out of warranty.  We called a lot of places to gather info, but Plain City was the only company that offered to come out and assess the situation....to see if there was any way they could save us money by doing a repair rather than a replacement.  The owner came out himself.  It ended up still needing a replacement, and Plain City had the best communication with us.  We ended up going with them even though they didn't have the lowest price, because they were trustworthy.  Again, the owner came out and did all the work himself.  He arrived when he said he would and took the time he said he would take.  The work was completed on time, and he left the area clean.  A really nice company that I would not hesitate to use again.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

I've called on these folks three times over the last several years to help me out with my home's plumbing.  From fixing a busted water pipe, to replacing worn out fixtures, plumbers John and Troy always do a great job and they are a 24/7 operation.

There's 4 stars and 4 reasons why I like them:

1. A real person answers the phone.
2. The dispatcher and plumbers are always polite and courteous.
3. The plumbers always arrive during the agreed upon 2 hour time slot and they call ahead to let you know they are on the way.
4. Their prices are reasonable with a service call being $45 and Labor is $80 per hour.  They don't charge extra for Saturday service calls either.

These folks have been in business since '92 and they've never let me down and for that, I'll continue to call on them whenever needed.  They're a solid 4 star business, plain and simple.

Was so surprised and thankful that they came so fast and found and fixed the problem !   Very professional and went the extra mile to fix the issue.  Highly recommend !

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