Best Businesses in Ohio

After I made the mistake of trying to do it myself, I was so thankful to have Eaton Plumbing help with the mess I had made. They saved the day and my sanity! Thank you, Eaton Plumbing!!

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

Michael just left my house after working hard to clear roots out of my line.  I'd had RotoRooter and Waterworks out previously who only busted through the first part of the clog, called it sludge and charged me more for that than All Lines Gas & Plumbing did for clearing my entire line
all the way out to the main city line.  

He explained everything to me he was doing in layman's terms so I would understand exactly what he was doing.  He even replaced a trap for me that he noticed needed it unrelated to this repair.

Great and friendly service at what I consider a very fair price.  I highly recommend them.

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

Trevor is just one of the best!! We had some serious pipe damage between Christmas and New Year's and we'd worked with him in the past for some other plumbing jobs, so we messaged him and his response was nearly immediate. He's fast, reliable, on time always, and FAIR with his pricing. He got our plumbing woes fixed in what honestly felt like no time, and he helped us understand not only how we got to where we were in the first place, but how what he did would prevent it from occurring again. I cannot recommend him and this awesome local business enough!! When in doubt, go local, call the local plumber; you won't regret a second.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

I rarely leave bad reviews but stay away from these guys. The work they did was good but now they're trying to double charge me for some of the work. Paid for part of the work the day of service and they refuse to subtract that from the invoice after being provided with receipts several times. Its been four months since the service, two months since receiving the incorrect invoice, and no response from Lee, the only person that can edit the invoices. They've even gone so far as to ignore my phone calls. Very unprofessional and difficult to work with.

Well, I wish I had read all these reviews before I wasted my money calling this company. I shouldn't taken my friend's word for it that this was a good company. For over a year we hadn't used the shower in the master bathroom because it leaked into the downstairs kitchen. We had access to another shower but finally we decided to bite the bullet and fix the problem once and for all. A plumber from the company came out, couldn't find access to the pipes under the shower so convinced us to allow him to saw a 1 x 1' hole in the soffit in the kitchen to discover where the pipes actually were. He then told us we needed a new assembly- whatever that means. I explained that rather than spend the money on a new assembly, we would prefer to replace the entire shower as well as any plumbing parts required, to prevent further leaking. The guy was in capable of giving us any idea of how much a new shower surround and base would cost.The man left, & I expected to hear back from someone. I thought at the very least they should have given us a written estimate of what the project would cost. Instead, we received a bill a few days later for $100. I called, asked what the charges were for, especially since we now had a gaping hole in the ceiling of our kitchen, and was told that $100.00 was what they were charging us for the service call. After making several more calls to get an explanation for why I was being charged anything, considering that they hadn't fixed anything but had put a hole in the ceiling, I received no more information.
What I find perplexing is that I hear people recommending Jack Woods plumbing all the time. Some of the people who recommend them are contractors. This makes me wonder whether Jack Woods is relying on years of accolades about their company. They certainly don't seem to be doing very well now.I feel like if they had had an experienced, well informed plumber visit our house, we might have gotten a quote and decent service. Nobody who works there seems to care about the reputation of this company.

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

We've used Muetzel many times in the past. They're our first phone call for larger plumbing issues. This was a big job, major blockage, and the team was professional and communicated with me every step of the way. This was a two day job and it was determined that they weren't going to be able to complete the job. Extra services were going to be required, possibly excavation requiring the city's involvement. I was very pleased that they refunded our money for day #2 of services since they were unable to resolve our issue. I'd recommend Muetzel over many of the larger companies.

Very quick service and a clean job at the end.  Worth the hourly rate cause Adam did the job very fast.  Nice to have a local company that has earned my repeat business the next time I need it.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Calhoun has become my go-to plumber for those inevitable house things that come up. They are courteous and organized, from answering the phone right away to arriving on time for appointments. They fit me in right away when I had a slow leak in my basement. More than that, they seem to actually CARE about their work. For example, when the plumber was fixing a line to my dishwasher under the sink, he tightened up my disposal because he just happened to notice it was loose. When I had a separate issue two weeks later, they waived the $45 service call because they had been here so recently. I appreciate honest and trustworthy service people--Calhoun is a winner!

My tenant scheduled an appointment with them as I own the property and am 2000 miles away. I called the day of the inspection to ask some questions and see what they were going to do and how they would contact me with a report. Felt satisfied that they would do a good job and felt comfortable giving them my billing info (credit card number).

They showed up, inspected the attact, and then told my tenant they needed some more specialized equipment to find the leak. They never returned to the condo and never returned my phone call to see what happened. Now, I still have a leak somewhere and this company wasted both me and my tenant's time and is possibly allowing more water damage to my condo.

COMPLETELY unprofessional. Cannot understand how people run businessess these days treating customers like this. PLEASE, if you are the manager, contact me. I'll revise my review if you make good on what you promised. At present, NOT a company I would EVER recommend to anyone.

David Morrison

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