Best Businesses in Ohio

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

These guys are great to work with.... I live out of town and have a rental property that has needed a few plumbing related service calls.  They have come out the same day both times and fixed with was needed and billed a fair price.  They are honest and super responsive.  I would highly recommend them.

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

I was at the end of my rope with Columbia Gas.  They moved my meter last week and after doing so, my house lines were no longer holding pressure. The lines had been tested immediately prior to the replacement of the new meter and they were fine. When the tech came to restart gas service, there was a massive leak. The Columbia Gas tech guys just shrugged, said house lines.  Your problem and left.  This was Friday night and we'd been without gas for three days already.  On Saturday morning, I got on Yelp and found some good reviews for Mike of All Lines Plumbing. I called. He answered!  On a Saturday.  He was at another job nearby.  Within two hours, he was at my home. He gave me a price and I agreed.  He got to work right away!  I was planning for Monday at best!  He worked taking my lines apart until after 10:00 that night. (We live in an old home and have miles of line.)  he explained the process of putting the lines back together piece by piece and testing with each addition. He quickly realized that the problem was at the meter. Today, he was back, putting it back together. Piece by piece. My lines hold pressure perfectly now and Columbia will be getting the bill (minus the extra $100 I threw in for the great service, professionalism and courtesy. I also felt that the job had been underpriced at the beginning and he spent A LOT of time here).   As he put the lines back together, he swapped out old valves for new ones explains that they don't last forever. He even saw an issue with some flexible tubing on my furnace that was not bonded and switched it out for pipe.  I think he added ten bucks for that. If you can find a good plumber, you're lucky. And we feel very lucky to have found Mike through Yelp.  He's not looking to scare you or rip you off. He's looking to make an honest living...and it appears that he sees every job as a puzzle that he gets to put together.  His upbeat disposition gave me the idea that he likes what he does and likes to solve problems for others.  We are going to have him come put in a water heater at another property very soon.  Thanks!

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

We have used these guys twice in the past, and I have met 4 members of their team.  They were able to come out within a couple days of my call.  They are professional and work fast.  I will use them again.

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

3.5 stars rounding up to 4.

Let me start by saying this was contractor #7 I contacted to do this job.  The other 6 stalled somewhere between showing up to give an estimate - all the way to pulling a no show when the quote was accepted and the job was scheduled.  Needless to say, I was pleased when someone finally showed up to do the work.

I was able to schedule the job within several business days of contacting them.  They charge an hourly rate - and I opted to provide materials.  I needed a water damaged spot in the sub-floor in the master bathroom repaired - which then required the flooring to be replaced.  Of course, all the linoleum had to be removed and the toilet taken out.  No small job, despite the small spot damaged.  But the work was mandatory as we are working to sell the house this year.

I dealt with one person and he was quite pleasant.  Communication was good with the company - reminder, notice of who was coming, etc.  The worker went about his business with little bother to me.  He only let me know when he was going to pick up materials and asked my input about the replacement tiles.

The one thing that disappointed me - he didn't go to the most convenient store - so he got stuck in traffic which cost him time and ME MONEY.  I should have been more specific but since I mentioned the name of closest place and he went elsewhere - I thought I had conveyed the information.  WRONG.  Lesson learned.

The delay in traffic kept him from doing another small job I needed done.  But at that point, I wanted to stop paying his hourly fee and called it quits when the job was finished.

He did a nice job of cleaning up and removing his waste materials.  I would use him again for a job that warranted their pricing scale.  I will either do the smaller job myself or find someone who will fix it for a fee.  Recommend if you're done being stood up by all the other contractors but you will pay for the work.  Definitely not a cheap proposition.  And I recommend you buy the materials yourself.

Called Jack Woods because I was referred to him. He referred me to someone else because he was scheduling a week out and due to the issue we are having he would've referred us on anyway. I value honesty and this man was honest. Thank you Jack Woods.

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

I purchased my home in 1999 and used Muetzel exclusively since then. I was always happy with the service and recommended them without hesitation to friends.....

The last several times I've used them I've been disappointed. A leaking outdoor spigot still leaked after it was replaced, the plumber commented (negatively) on the color of my bathroom tile during a remodel - when he was here to replace the shower valve. The straw that broke the camels back? The technician who couldn't have acted like he wanted to replace my washer valves less, asking me if I wanted to call my husband before he did the work.

Not sure how a good company went bad, but I wouldn't hire them even if they were the least expensive option - which they rarely are.

I recently used Old Hilliard Plumbing for our leaky shower. I really liked them compared to the other companies we got estimates from. They completed the job under the estimate they quoted and were the lowest estimate of the three companies. When I let them know there was a problem after they left, they came out and fixed it free of charge. I will definitely use them again should I ever need a plumber.

I have used Plain City Plumbing multiple times and I love them.  It's always an emergency or last minute request and they have accommodated me every time!  Sarah in the office is always very pleasant and super responsive.  Today's emergency was a burned up sump pump.  They came out the same day and solved the problem.  They offered multiple solutions and I decided to go with a replacement based on the age of the existing pump.  I have always been very satisfied with their service and won't hesitate to use them in the future and recommend them to others.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

I have had a total of 4 service calls between December and now to have a Kitchen drain unclog.  Each time they say it's not a warranty issue Because ma'am you can't put beans, rice or pasta down the disposal Each time they unclog the drain a few days later it backs up again and they don't feel bad about charging me even if the issue was never resolved.  I can't afford to keep taking days off of work and paying $123 every time.  I don't recommend this company, they are condescending and a ripoff!

Scott and Conner were prompt, courteous, and knowledgeable concerning my leak issue.   I was making sure a known leak was the only leak in my in-ground pool.
They quickly assessed and tested the plumbing and found no other leaks.  I am having the concrete skirting around the pool removed and fresh concrete poured.  The know issue is being addressed and Scott and Conner made sure no other problems exist.  They even offered to get a quote on the repair of the skimmer, which I took them up on.  
This is the way a business should run!
Thanks to both of you!  I think American Leak Detection should consider you valuable assets to the company.

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