Best Businesses in Ohio

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

They did all the plumbing in our house.   Standard stuff...what's superior is their Service.  Mark, the service Manager is the best out there.  He really knows his stuff and if you have an issue, he'll resolve it quicker than anybody.  The man is a plumbing Genius!

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

Just changed plumbing companies after 8 years and so glad I made the change!  All Lines Gas and Plumbing gives great customer service at a reasonable price and there work is exceptional.  I live in Powell and just had an outdoor kitchen installed.  I called All Lines to come out and give me a quote to hook up the natural gas grill.  I thought the quote was very reasonable and scheduled to have the work done.  They called the night before to confirm, did the work which I was very pleased with and even gave me a follow up call to make sure everything was working well and to ensure I was satisfied.  Customer service is still alive and well!

After calling another plumbing company that quote me extremely high price and not be able to do the Job, I called Muse plumbing and next day my issue was taking care of, took 30 mins to fixed the issue that previously I was told that would take 2hrs. I would recommend 100%

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

When our hot water heater died after the May 2020 flooding, Wheeland Plumbing came out soon after we called to install a new one. Because of Covid-19, the tech wore a mask. He also wore booties and adhered to our request that he go directly to and from the basement and not be near us. This was a stressful time, and we are grateful to Wheeland Plumbing for providing such quick, excellent service to restore our hot water.

Saved $1500 on a new furnace over the quote of two larger companies who advertise heavily. Great service and quick install.

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!

Had service from Jack Woods Plumbing today. Repaired shower control and installed new valves for ice maker and humidifier. Jim & Jordan did excellent work and we're very professional. Price was very reasonable for service rec

Don't bother calling if you live outside Westerville. Called asking for service on the city's northwest side, and was abruptly told they don't come out to this area.

I called Muetzel Plumbing based on Angela's (Yelp) review and the business distance to my house.  I had a kitchen sink drain that went from slow to zero and that's a problem.

Because of the holidays I had to schedule a few days in advance. Originally scheduled as the second stop of the day, it got bumped to the first call (7:00-8:30am) somehow. That was OK though because I got a reminder call the day before the visit with an update.

Two guys showed up with a company cargo van that looked like the SWAT team had arrived.  They were very polite and respectful, putting plastic covers on their shoes when coming in from the snow.  I got an estimate, agreed to it, and they successfully snaked out my drain. They even placed a mat under their equipment to protect the floor.  About 30 minutes later I was back in business. Now it drains as well as it ever has.

On the way out I was told that snaking the drain is not guaranteed but to call if there is a problem. They were polite, professional and reasonably priced.  They also arrived exactly when they said they would (!).  

Because of that I will call them again the next time I need a plumber.

Update: A couple days later I tightened a connection that was dripping slightly.  Sink still draining well three weeks later.

Update 2 (one year later): My sink still drains as well as the day they cleared it and I have had zero drainage problems in the year following their visit.  :^)

Very quick service and a clean job at the end.  Worth the hourly rate cause Adam did the job very fast.  Nice to have a local company that has earned my repeat business the next time I need it.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

I had used Calhoun before at my previous house and they had done an ok job. Maybe cost a bit much, but ok. As a handyman I only really call a plumber for when it gets bad. Well, my new place has 40 year old plumbing and has started to get some pinhole leaks in the copper pipes. Long story short, they found a leak after six days, they fixed what they thought the leak was, didn't bother checking to find the SECOND leak right below it, then upcharged me 300-400% for parts I didn't get an estimate for.

Longer version:
- Saw slow leak coming from ceiling, called Calhoun Friday, they couldn't come out until Monday.
- Monday comes, guy opens up ceiling more (it was already partially open at that point. Can't find the leak, says it's in the wall upstairs and he'll have to come back Thursday to look for it (six days after original call). I asked that he calls before coming Thursday since I have work meetings.
- Thursday comes, they don't call and show up in the middle of a work meeting, so I am distracted and can't watch or ask questions.
- About an hour and a half later, the guy says they're done. He put the toilet back on for whatever reason (I need to take that off to fix the wall, so why would you put it back on?). I write a check for what I assumed was mostly labor, since it was just a few small parts and there were two guys here.
- Later, I get an itemized receipt, and notice how high the parts cost seems, and how much extra I was billed for (new closet bolts for the toilet, even though that toilet was installed just last year and the bolts should have been fine. New caps. Sharkbite connections instead of soldered copper replacements). I call, and lady on phone gives me some stupid excuse for that being the set price because they get it from a supplier.
- I hadn't touched the bathroom to this point since I wasn't looking forward to the drywall/tile repair, not to mention taking out the toilet they put back in without checking with me. So I just now notice that a second elbow is leaking still. So they didn't actually fix the whole problem?

So $466.63 later, I have two giant holes and a huge mess to clean up, and my pipes are still leaking. But at least I have a professionally installed toilet? Give me a break... Next time I'll just shut off the water in my house and wait for a different company.

Oh, and due to their 4% mandatory fee for paying by card, I payed by check, so I can't even dispute it.

They came out to identify a leak, which they did.  They could come back the next day to fix which was great. However once they fixed leak, an other leak sprung. They wanted to charge me an additional $1300, on top of the $2500 I had already agreed to pay. They then told us the entire line needed to be replaced because if they fixed the one spot it would continue happening. My husband wanted to try to fix since it was a $2.50 part. I had 3 other plumbers out to quote replacing the line, they all said the same thing, the line didn't need replaced, but when American leak detection made fix and turned water back on, they broke the line by not opening up the faucets to let the air out. All the plumbers that came out were horrified that this company didn't admit to and fix the break in line. Now I have asked twice for someone to return my calls and as of the time of writing this review no one has called me back. It wasn't until I called from a friends phone that they answered, where the owner tried to insinuate that I was lying about his guys not bleeding the line. I was standing right over them when they turned the water on and no one ever asked me if the faucets were open. He also tried to tell me the regulations for a county that we are not in to again tell me the pipe I have in the ground is not correct. He refused to refund or credit me for an incomplete job and also couldn't confirm that they didn't just reuse a compression fitting that I already had and charged me for a new one. Very unethical company and I would never recommend using them! Customer service after logging concerns was not dealt with the way a reputable company would handle.

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