Best Businesses in Ohio

After I made the mistake of trying to do it myself, I was so thankful to have Eaton Plumbing help with the mess I had made. They saved the day and my sanity! Thank you, Eaton Plumbing!!

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

Mike and penny are awesome!  Not only are the some of sweetest people around... they actually do good work!  We had 2 Plumbers over before we found someone thorough enough to get the job done. They cleaned our main drain line and replaced our rusted cast iron stack (that was leaking) to a nice new modern pvc stack. I really like that mike checks his work when he's done to make sure nothing leaks. It's super helpful so no one has to come back out. He gets it done right the first time and with good pricing. Would definitely recommend

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

Saved $1500 on a new furnace over the quote of two larger companies who advertise heavily. Great service and quick install.

Use caution and get a second opinion when dealing with this business!

I contacted Mr. Handyman of East Columbus, New Albany and Gahanna get an estimate to have a 10 square foot bathroom shower floor retiled. I was asked to send in a picture of the floor, which I did. Much to my shock, the estimate came back as a three-day job for $6,000 - $7,000!!!! I was told that they'd have to tear up the shower step-in, the tub underneath the tile and the subfloor. I said that I only wanted to have the tile redone and their response was that it was the same price as they were planning on having to rip out the subfloor (and all this from a picture!). I asked if they charged $1,500/hour and was told that they don't charge by the hour, they charge by the job.

I just had a professional tiler look at the shower floor, and he estimated the job at $250. Quite a difference! Just to be sure I was comparing apples to apples, I asked him about the tub underneath the tile as well as the subfloor. He said that there was no need to touch any of that and went on to say that there's a special glue that can be used to overlay the new tile on top of the old tile. The gentleman I am now dealing with has been a tile installer for 30+ years and comes highly recommended by several people I know. Care to guess who I'll be going with?

My entire exchange with Mr. Handyman of East Columbus, New Albany and Gahanna was done via texting, so I have a written copy of it all. I'm not sure what would possess someone to quote a job that is 2,400% - 2,800% higher than normal, but it only takes a couple of uninformed customers to make these ludicrous prices pay off.

We received an estimate to replace three toilets; the old ones would run water unexpectedly. Ave was our plumber... he installed three toilets, fixed a shower diverter, open three slow drains. On the same-day, our garbage disposal stopped working. He gave me a fair estimate and then replaced my garbage disposal on the spot. He cleaned up after himself, kept me updated on his progress, showed me a few kept tips about my faucet in the powder room. I am over-the-moon with his service. And I'm happy with everything! Thanks Ave!

My husband is a DIYer but couldn't figure out where he went wrong fixing a problem with my shower (no hot water). When he called A. Friend Plumbing and described the issue, David had a hunch about what it was and came out same-day to verify. Yep, he was right! He gave us clear instructions on how to replace a specific part, showed us online what it looked like, and told us which stores carried it. He charged us nothing for the consultation (what?!?!) and my husband fixed it in a short amount of time. Thanks to David, we saved a pile of money and my husband was able to finish the job he started. Thank you, David!

2 other plumbing companies said we had a collapsed sewer pipe and were going to charge around $7k to fix it. I called Muetzel Plumbing for another quote. They also ran video through pipe (for free) and found roots. They used power wash type tool to clear roots all the way to main sewer. Drain is now fine. Muetzel  cost: $253.

Very quick service and a clean job at the end.  Worth the hourly rate cause Adam did the job very fast.  Nice to have a local company that has earned my repeat business the next time I need it.

Water heater problems
Just moved into my house in Plain City.
Called Henry over at Plain City Plumbing.
He remembered installing the water heater when it was brand new. (Also he had a sticker on it)
He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering.
I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for.
Thank you.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Came on time, called ahead, took care of the problem, very reasonably priced (we'd been advised by the gas company on what this could cost and they were spot on that estimate.) After 4 days of frustration from other companies that didn't show as promised, or rescheduled, or were too busy to come for weeks, having them come within 2 hours of my call was wonderful. We have hot water again after several days -- I wish I'd called them first.

This is a difficult review to write because I really want to have positive things to say about my business interactions with American Leak Detection of Columbus. The people I spoke to over the phone and the representatives who came to my house to assess my pool were very professional, extremely polite, personable, and quite friendly. My initial impressions were all exceptionally positive and honestly I still think highly of those people. I should also preface that my experience was skewed by a torrent of personal tragedy and loss faced by the owner of this franchise establishment so it may not be entirely representative of what other people can expect. All that said, ultimately my experience with American Leak Detection of Columbus was quite poor.

I had them come out to assess some fairly major damage a pool cleaner had done to my pool. I knew going into it that I'd have to pay about $300 for them to come out, assess the damage and decide if it was work they'd be willing to take on. They were very up front about it and it was money I was willing to pay given the nature of the damage. Things at this point were still going well. Due to some disputes with the insurance company of the cleaner who damaged our pool it took me several weeks to reply to their estimate and sign it for them. From there they needed to a second more expensive assessment costing me just north of $500. For all intents and purposes it seemed pretty similar to that first assessment except they also tested our skimmer line which also needed to be repaired. At the time this was an investment in getting my pool fixed and I was happy to pay it. However after this visit was when we started having problems. I waited two weeks to hear back from them again before calling to see if they had come up with a plan to repair my pool. They told me they'd been kicking around a lot of ideas but hadn't come up with a plan they felt was best for my situation. The circumstances of my indoor pool are such that I felt this was reasonable and I hoped to hear from them soon. I called again a week later to see if they'd made progress and this time I was told the owner was suffering from tragedy compounded by loss right as the holiday season was approaching. I'm sympathetic to this, I'd certainly be in no shape to handle business decisions under such circumstances myself, but part of the reason I went with American Leak Detection and paid their slightly high assessment fees is because I knew they were a franchise of a larger business and I assumed that meant to some extent that the larger American Leak Detection entity would be responsible. To have everything rest on the shoulders of one man to the point that they're unable to conduct business is a major problem for an entity the size of American Leak Detection.

Because of the situation with the pool cleaner's insurance company I was forced to pressure them a little for an estimate, flat out telling them that if they couldn't provide me with something I could present the insurance company I'd have to go with someone else. So they submitted the most basic possible bid with a slew of caveats about how they couldn't guarantee the work, that it may not be successful should they attempt it,  and some rather large mischaracterizations about the state of the damage to my pool. It seemed almost designed to drive away my business and ultimately I was forced to seek out another contractor which was an unexpectedly arduous process.

So I've paid upwards $800 to have them come out and look twice only to have them not do the work because they weren't capable of handing it. The whole affair has left a rather bad taste in my mouth and while circumstances may well have changed since my experience with them I'd certainly caution potential customers to think twice before engaging their services.

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