Best Businesses in Ohio

George & John were awesome. They came out very quickly to respond to a leak that we found in our ceiling. After checking out 2nd floor laundry, they exhausted all options before having to cut into the ceiling of the first floor, where the leak was somewhat contained. They were professional, quick and efficient. Thank you Eaton Plumbing!

When I was in Johnstown a few months ago for a wedding, there was a plumbing emergency at our family friends' house.  They were so busy with the event planning that I took it upon myself to call in some help.  Jim and Sherri at Best Plumbing sent over a team to get our pipes cleared before the problems overflowed into the rest of the weekend plans.  We appreciated their expertise and reasonable pricing, as well as their willingness to come over and get things done at somewhat odd hours.  Thank you!

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

Mike and penny are awesome!  Not only are the some of sweetest people around... they actually do good work!  We had 2 Plumbers over before we found someone thorough enough to get the job done. They cleaned our main drain line and replaced our rusted cast iron stack (that was leaking) to a nice new modern pvc stack. I really like that mike checks his work when he's done to make sure nothing leaks. It's super helpful so no one has to come back out. He gets it done right the first time and with good pricing. Would definitely recommend

After calling another plumbing company that quote me extremely high price and not be able to do the Job, I called Muse plumbing and next day my issue was taking care of, took 30 mins to fixed the issue that previously I was told that would take 2hrs. I would recommend 100%

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

Trevor is just one of the best!! We had some serious pipe damage between Christmas and New Year's and we'd worked with him in the past for some other plumbing jobs, so we messaged him and his response was nearly immediate. He's fast, reliable, on time always, and FAIR with his pricing. He got our plumbing woes fixed in what honestly felt like no time, and he helped us understand not only how we got to where we were in the first place, but how what he did would prevent it from occurring again. I cannot recommend him and this awesome local business enough!! When in doubt, go local, call the local plumber; you won't regret a second.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

Saved $1500 on a new furnace over the quote of two larger companies who advertise heavily. Great service and quick install.

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!

Well, I wish I had read all these reviews before I wasted my money calling this company. I shouldn't taken my friend's word for it that this was a good company. For over a year we hadn't used the shower in the master bathroom because it leaked into the downstairs kitchen. We had access to another shower but finally we decided to bite the bullet and fix the problem once and for all. A plumber from the company came out, couldn't find access to the pipes under the shower so convinced us to allow him to saw a 1 x 1' hole in the soffit in the kitchen to discover where the pipes actually were. He then told us we needed a new assembly- whatever that means. I explained that rather than spend the money on a new assembly, we would prefer to replace the entire shower as well as any plumbing parts required, to prevent further leaking. The guy was in capable of giving us any idea of how much a new shower surround and base would cost.The man left, & I expected to hear back from someone. I thought at the very least they should have given us a written estimate of what the project would cost. Instead, we received a bill a few days later for $100. I called, asked what the charges were for, especially since we now had a gaping hole in the ceiling of our kitchen, and was told that $100.00 was what they were charging us for the service call. After making several more calls to get an explanation for why I was being charged anything, considering that they hadn't fixed anything but had put a hole in the ceiling, I received no more information.
What I find perplexing is that I hear people recommending Jack Woods plumbing all the time. Some of the people who recommend them are contractors. This makes me wonder whether Jack Woods is relying on years of accolades about their company. They certainly don't seem to be doing very well now.I feel like if they had had an experienced, well informed plumber visit our house, we might have gotten a quote and decent service. Nobody who works there seems to care about the reputation of this company.

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

Let me first say I've used Muetzel in the past.  I had them come over and do some emergency repairs to my bathroom sink.  The drain works fine now, but it came at a pretty expensive price of $600.  Whatever.  They came over and did the repairs and it worked.  While they were at my house, I had them also prepare an estimate for installing some new water lines to a new kitchen sink and a new laundry room sink and washer box.  The plumber took his good old time preparing the estimate, measuring everything and writing down every single part.  It took about 1.5 hours to complete his estimate, which I thought was a little excessive.  About 2 months later, they finally called with a quote.  I had called and called and asked about the estimate before and they kept telling me they were working on it.  When they finally gave me the estimate, it ended up being $2000 more than another local plumber who had already completed the work.

About 2 years later, I thought I'd give Muetzel another try.  I called a few days ago to schedule an estimate to run a gas line to my new fireplace.  They told me they could send someone out Wednesday between 7:30 and 8am.  I thought, great!  I can wait for them and still get to work at a decent time.  Well, Wednesday rolled around and I waited and waited.  At about 8:15, I called to notify them their plumber was late.  They told me he was on another job and they would give me a call when he's 30-minutes away.  I waited until 9am and called them to tell them I will no longer be using their service.  If they can't give me a courtesy call to tell me their plumber would be at least 2 hours late, then they can take their business somewhere else.

Avoid Muetzel.

My husband and I have used them multiple times with good results.  Last Sunday our disposal went out.  I called them Monday and was told they probably couldn't come that day.  I told them that was fine since I was off on Wednesday.  The owner gave me the range of cost for installing with the disposal.  I told m what we wanted and he said they'd be there between 8-8:30.  The serviceman arrived around 8:35 brought a roll of paper towels in case he dropped water and made a mess, was courteous and did the job.  I would highly recommend.

We recently purchased a home in Plain City and this company had serviced the home in the past, therefore they were the first I called to get some repair work done. I contacted them twice and was told they were busy, so someone would have to call me back to make an appointment. I waited a couple of weeks after the first call and called them back. It's now been three months since my first call and I still have not received a return call. I have since moved on to another local plumber with good Yelp reviews and I couldn't be happier with them. I would definitely not recommend this company!

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

I had used Calhoun before at my previous house and they had done an ok job. Maybe cost a bit much, but ok. As a handyman I only really call a plumber for when it gets bad. Well, my new place has 40 year old plumbing and has started to get some pinhole leaks in the copper pipes. Long story short, they found a leak after six days, they fixed what they thought the leak was, didn't bother checking to find the SECOND leak right below it, then upcharged me 300-400% for parts I didn't get an estimate for.

Longer version:
- Saw slow leak coming from ceiling, called Calhoun Friday, they couldn't come out until Monday.
- Monday comes, guy opens up ceiling more (it was already partially open at that point. Can't find the leak, says it's in the wall upstairs and he'll have to come back Thursday to look for it (six days after original call). I asked that he calls before coming Thursday since I have work meetings.
- Thursday comes, they don't call and show up in the middle of a work meeting, so I am distracted and can't watch or ask questions.
- About an hour and a half later, the guy says they're done. He put the toilet back on for whatever reason (I need to take that off to fix the wall, so why would you put it back on?). I write a check for what I assumed was mostly labor, since it was just a few small parts and there were two guys here.
- Later, I get an itemized receipt, and notice how high the parts cost seems, and how much extra I was billed for (new closet bolts for the toilet, even though that toilet was installed just last year and the bolts should have been fine. New caps. Sharkbite connections instead of soldered copper replacements). I call, and lady on phone gives me some stupid excuse for that being the set price because they get it from a supplier.
- I hadn't touched the bathroom to this point since I wasn't looking forward to the drywall/tile repair, not to mention taking out the toilet they put back in without checking with me. So I just now notice that a second elbow is leaking still. So they didn't actually fix the whole problem?

So $466.63 later, I have two giant holes and a huge mess to clean up, and my pipes are still leaking. But at least I have a professionally installed toilet? Give me a break... Next time I'll just shut off the water in my house and wait for a different company.

Oh, and due to their 4% mandatory fee for paying by card, I payed by check, so I can't even dispute it.

Scott and Conner were prompt, courteous, and knowledgeable concerning my leak issue.   I was making sure a known leak was the only leak in my in-ground pool.
They quickly assessed and tested the plumbing and found no other leaks.  I am having the concrete skirting around the pool removed and fresh concrete poured.  The know issue is being addressed and Scott and Conner made sure no other problems exist.  They even offered to get a quote on the repair of the skimmer, which I took them up on.  
This is the way a business should run!
Thanks to both of you!  I think American Leak Detection should consider you valuable assets to the company.

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