Best Businesses in Ohio

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

RCG Plumbing responded quickly and was able to get us scheduled right away. It was a simple job--toilet replacement. The job was well done, no mess afterward, and he charged a fair price. I would hire him again.

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

Would like to thank this company very much. They came out Today for a service call for my parents, and I was unable to be there during the visit. However, it was not necessary for me to be there as the technician was honest, and did not try to sell my parents anything. He was thorough in assessing the problem and discover it was just the filter they were using causing the problem. He took the time to explain to my parents what the problem was and the appropriate filters to use in the future. Their service fee was more if not better than average. Being a mechanical contractor myself, I am well aware of the fly by night contractors out there taking advantage of people and selling them parts they don't need and overcharging for labor. You never get to hear compliments about great companies out there striving everyday to keep this field of business where should be. It's really great to know there are still honest and reasonable contractors out there. Anyone looking for a HVAC contractor that is fast, reliable, honest, and affordable you can call these guys. Thanks  again guys, I appreciate it a lot.

My mom's out of town for a bit, and I checked on her house and found one of the three zones cold (it's a 50 year old hot water boiler system).

When I called, Mike Behr took over the call and walked me through what I could do to override the bad zone valve until they could arrive.  I appreciated their sense of urgency for a hot water system since of the burst pipe potential.

The tech was great -- communicative and on-time, he diagnosed the issue, got the part -- installed quickly, tested...and I can attest it's worked now for two months.  Great job!

I contacted this company in September to have my gutters cleaned, downspouts inspected, and underground drain lines snaked.  I requested that they contact me when they came to do the work so that I could discuss with them the issues that we were having.  They allegedly came to the house and left me with a bill for over $500.00.  They claim to have cleaned out the gutters, snaked the underground drain lines, and installed a drip edge on our gutter system.  Interestingly, I was home at the time that this work was allegedly performed.  I did not hear them, my German Shepherd did not hear them, and they did not bother to knock on the door.  Two days later, we had a serious rain storm and the drains that they allegedly snaked did not move the water away from my home and we once again had matter back up into our basement.  We have since hired another company and replaced 5 of the exterior drain lines to our house because the lines were so badly damaged.  I do not believe that this company performed the work that they claimed to have performed. I have contacted them about my concerns and they have simply resent invoices to my house.

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

I called AB Plumbing when our hot water kept going out, and we needed to figure out what was going on with our water heater. I spoke wirh the service guy, who said it would be snywhere from $25-$75 to come out for the service call depending on what was wrong. The service guy came out the next day and unplugged it and hit reset, and said, OK that's $75. I understand the fee for a service, but not much was accomplished. He said he couldn't figure out what was wrong unless he took it apart and just started replacing the things he thought COULD be wrong.  Well, why else would I call a plumber if they weren't expected to FIGURE OUT WHAT WAS WRONG and try fixing it. Told me how the water heater is probably on its last leg and to call them to get a new (Rheem) water heater and to avoid Home Depot. Needless to say, we had hot water when he left.

A week later, we were out of hot water again and resetting didn't help so I asked around and got a few better referrals. Called another and more well respected company where within moments of telling the worker the brand, year and model of the heater he had a very good idea of the problem. He showed up with the suspected part needed and sure enough, it just needed a new flame igniter which should have been easily realized for an experienced and respected plumber.

Beware of AB Plumbing!!!!

Today we realized we had no idea how to install a sink after our counters were installed. So we were in a panic because our main water was shut off and if we didn't get someone out ASAP to fix it we were not going to have running water until someone could. Dave and Mike showed up within an hour of calling and gave a quote within 5 minutes of being here. They were incredibly professional and helpful and installed the sink, cleaned up the mess from the counter installation, tested to make sure there were no leaks, turned the water back on and did it all with a smile! I truly appreciated their amazing attitude, professionalism and prompt service! Mike said that Dave is the wizard and I wholeheartedly agree! Thank you so much!!

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.

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