Best Businesses in Ohio

wonderful men.....they ran a gas line for my fireplace....superb work and very kind and polite..

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

Saved me so much money and did such a great job! He knows what he's doing. We couldn't even find the septic when we moved in but he did and he was able salvage what we had.  I couldnt be more pleased with his work

I would recommend Bing Utilities to everyone.  The owner came out and gave me an estimate that was less than half of what another company gave me and the work was done ahead of schedule.

Never EVER use this company.  They will take a job, knowing it is an emergency situation, and then not show but tell you they are on the way.

Was told someone would be here withing 2 hours today for emergency.  Got call after call that I was next in the queue and someone would be here shortly.  Now more than 10 hours later my basement is flooded, sump pump not working, water still coming in, and they can't even tell me if someone will be here tonight.

No apologies.  They just don't care about you but will take a job without regard for you or your house.  After a couple of hours I called and asked if someone was coming and they said yes I was next.  I don't even blame them for this because I'm the idiot who believed them.

Just stay away from this fraud of a company.  You may get lucky but more than likely you will get screwed.  I had no option to leave a less rating.  I could only do 1 star but if I had an option for zero or negative I would have taken it.

Scheduled an appointment, was confirmed, then 2 weeks later they call and say they do not handle my service type during the time requested.

How is it that I could not be contacted earlier?
I had to take off work to make the appointment during that time.

On Friday night our kitchen sink plugged up.  My husband tried snaking it but  no remedy relief.  I searched online for plumbers and called Drainmaster first.  No answer, no reply to message left.  So after an hour, we called Roto-Rooter.  Phone was answered immediately, they offered to come out between 8 p.m. and midnight.  We didn't feel that urgent, so scheduled for next morning (Saturday of Labor Day weekend).  Scheduled between 9 a.m.-1 p.m., they called first thing and even came earlier than 9 a.m.  John explained process, followed Covid protocols, and work is guaranteed for 6 months.  Very helpful and professional.  Thanks John.  Also nice that a company is so responsive and dependable.

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