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The technician has no knowledge of repairs at all. They only tell you to replace the whole thing because it's old. They can't even specify what the problem is. I asked the guy what was wrong with my water heater, he said 3 different parts and didn't guarantee my water heater working after replacing any of them. Not able to fix anything at all only replace the whole thing. Do not call them for repairs, you will end up buying a whole new unit for no reason at all.

Everyone was excellent. Starting with scheduling to final service and repair. All very kind, courteous and professional. Would recommend 100%!

Exceptional service!  My kitchen sink backed up on a Thursday evening and I spent Thursday night, Friday night, and Saturday morning trying to clear.  Getting nowhere I called and left a message for Drainbusters on Saturday afternoon in the hopes of  trying to get someone to call me back on early Monday and get me on the schedule.  They actually called me back on Sunday and had me on the schedule for Monday.  Ian arrived with the professional tools and got the sink back up and flowing in no time.  The price was very reasonable as well.  I would not hesitate to contact them again if there happen to be future issues.

We had a failing heat pump water heater that needed replacement. Ohio Water Heaters is one of the companies we contacted for an opinion and quote, and we ended up going with them when we found out they had great familiarity with this type of water heater. I am not a water heater expert (ha), but it is my understanding that the heat pump is a more recent addition, relatively speaking, to water heater technology, so it was nice to find folks who were comfortable and well versed with them. They were also great to work with. To my complete awe, only one person showed up and both hauled the heavy old one up the stairs and out, and then took the heavy new one right back down. Very impressive. The work was great, and they handled disposal of the old one (heat pump water heaters can't be put out on the curb like traditional ones).

Scheduling and communication was excellent, and they showed up in the window we had been provided, with a call ahead of time that they were on the way.

And, we're very happy with the new water heater so far, which is working well!

Replaced gas water heater, great price, super knowledgeable. Mike clearly knows his product and answered all sorts of questions. Highly recommended unless you want to pay more and get less somewhere else.

I have used Discount Drains on two separate occasions. Each time, the plumber was on time, respectful of our home and friendly. They do excellent work at reasonable prices and always clean up when they are finished. I was provided with an initial quote and assessment upon their arrival and consulted with any recommendations as they were doing their work. I would highly recommend Discount Drains to anyone and will continue to use them for all future projects.

Problem:  General service call to determine what was causing water spots on living room ceiling.

Date of repair:  Monday, 03/21/11

Cost of repair:  $142

The price included approx. 45 minutes of diagnosis/labor, new showerhead and its installation, and re-caulking shower faucet with silicone.

Comments:

I had called Mann Plumbing the Friday before (03/18) and I believe I spoke with the owner about my situation (I had water spots on my living room ceiling.  Directly above that is my bathroom, but I had some friends over to check it out, and they thought the water spots may have been from problems with the vent/flashing, not the plumbing).  Since I live in a condo, if it was indeed a roof problem, the association would be responsible for the repair, but if it was a plumbing issue, it would be on me.  The owner was very understanding of the problem and suggested a couple different options (sending someone out, or marking the spots with a pencil to see if they grow in size after showering or a big rain).  I opted to have someone come out, and they offered to come the next day, but I chose to wait until that Monday.  They arrived right at 9:00, as promised.  The owner's son, Robbie, came out, and he was friendly and helpful.  He did not think the spots were a result of the ventilation or flashing, and he thought perhaps my friends may have fixed the problem by caulking the shower faucet.  He did notice that the showerhead had a stray stream, and perhaps water was coming in behind the faucet from this stream, so he recommended replacing the showerhead and re-caulking the shower faucet with silicone.  He checked the tub area to see if there were any other areas of concern, and he checked the toilet as well to make sure it wasn't the problem.

Mann Plumbing offers a $5 discount to Angie's List members with a coupon, or $10 off with the coupon plus donation of a canned food item for a particular food drive they are help out with (love the community involvement!).

I chose Mann Plumbing for several reasons:

--I got their name from a coworker who has used them several times.
--They have been providing plumbing services to the Columbus community for over 50 years.
--They have received very good reviews on Angie's List.
--They were able to give me an estimate of time and money for the job.
--How the owner handled the initial phone call put my mind at ease that they took my concern seriously.

Very thankful for Jess and her team.  She went over the options of what type of piping would be suitable for my home and which would be best during the winter.  During the consultation/quote she noticed other issues with the home and showed pictures of the concerns she had.  She also pointed out that with my home being an older home it was not up to code on a couple of items.    She was very thorough in describing the work that had to be done and I was pleased with what was all included.   She showed pictures of all the work that was completed in the crawl space.  Knowing beforehand that getting plumbing work done on my home wasn't going to be cheap. I was totally happy with the price of the work that was done and the quality of work that came with it.   Thank you Plumbing One, thank you Jess, and thank the rest of the crew who installed it.

Fantastic experience! Don was the one that came out to what we all thought would be a simple snaking of the main house line. Unfortunately, it turned into an 8 hour ordeal of stubborn tree roots. Not once did he seem to be in bad spirits, even after his cable broke. He did have to call for backup, but he didn't leave until it the job was complete. I felt terrible that he was there until midnight as I'm sure he would have much rather been home! But he got the job done and was friendly the entire time. Thank you for have such great customer service! We will definitely use this company in the future.

THE ECO PLUMBERS...absolutely the best in my sole opinion.   Before I began using THE ECO PLUMBERS I investigated other corporate plumbing operations in Cbus and followed my gut in making my choice.    Never could I have been more impressed with their clinicians and their extreme approach to meeting every need that the customer has.

Haydar was here this visit and made the shift from the antiquated leaking corroded main water valve.   He needed to run to get some additional parts that weren't expected and he was both apologetic that he had to do that and was diligent in getting things in a timely manner.  

I appreciate the ability for all visiting clinicians to be so clear in communicating with me and being concerned that I was understanding everything.    

Impressed definitely.

These guys are great! Jeff came out to inspect my parent's plumbing concerns last week. Not only did he not charge them because there wasn't serious problem, he gave them advice on the issue at hand, as well as some advice for his other plumbing concerns. So I decided to give them a call this week regarding some issues I had with my basement drain. Jeff came to my house as well and proceeded to give me great advice on multiple plumbing issues.  I have a house that is about 100 years old so the plumbing can be interesting to say the least.  When Jeff had a question about what would work best, Tim said he would swing by and consult. I had them both here for probably 20 minutes more and we came up with a solution.  They also fixed another issue I had been dealing with regarding my sewage lines.  I'm waiting for a call back regarding the estimate but I have to say my experience with Benjamin Franklin Plumbing has been fantastic, for both myself and my parents. I HIGHLY recommend them to anyone, what a great experience this has been.

So, I accidentally dropped a tube of face wash down the toilet on Monday night. After various attempts of retrieving the tube, I resorted to Yelp for a plumber. I found Hesson Plumbing and enjoyed the reviews. Although I saw that he was available 24/7, I didn't feel that it was necessary to call in an emergency at 11 PM over face wash in the clogged toilet so I decided to wait until the morning. I called at 7 AM and reached voicemail. David (the owner) called back within 15 minutes and got me on the schedule between 11 AM - 1 PM. Prior to his arrival, I received a couple reminder texts and emails about my appointment which I thought was nice. He and Nick showed up promptly at 11 AM and were out at 11:10 AM. David was very friendly and knowledgeable. The cost for those ten minutes of service was $150 which I feel is kind of high, but he advised that it was his minimum service charge fee. After they left, I noticed that the tool they used to push the face wash through the drain left a couple metal scratches at the bottom of our toilet. I would definitely recommend Hesson plumbing again and would consider using them again. My only concern would be the cost. If a 10 minute service call is $150, I can't imagine what something a little more serious would cost.

One additional note and it's silly, but I really liked the quote on the back of David and Nick's long sleeve shirts - Stop Stressin, Call Hesson. Cute!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

I called Mike's Plumbing by just finding him on a Google search yesterday.  I talked to him on the phone and he gave me a quote.  I needed a minor leak fixed under my kitchen sink.  I told
him I would like him to fix it.  He said he could come right over.  He was prompt and very
pleasant, wonderful personality.  The basket had come loose and needed replaced which he
did in about 1/2 hour.  No more leak!  His prices are low compared to two other plumbing
companies that I called for a quote.  Mike's Plumbing is who I will call for all my plumbing
needs from now on.  I had good luck finding Mike's Plumbing and I give him 5 Stars!

I want to like them, but each time we've contacted them for service their plumbers fail to show anywhere near to on time.  And woman who answers their phones is extremely rude!

Wanted to changed my electric tank water heater to a gas tankless one. Called around and got three quotes. Amanda Plumbing's quote was in the middle of the three. The cheapest quote I had l, the company wasn't responsive when I try to schedule for the the job to be done. I found Amanda Plumbing to be very professional. When you schedule for an apt. You will get a automated text reminding you of the apt. On the day of the apt you will get another txt showing the plumber face his rating etc.  The quote they gave me was more official looking also then some of the other quotes I was given. On the day of service Taylor n Preston came out n performed the work. They were great took almost the whole day from 9-5 but it's a lot of work they have to do. For about four hrs the water had to be off but once the first part of the install was done water is back on just no hot water till the second portion was done. Will recommend Amanda Plumbing to anyone that is in need of plumbing help.

Came the same day I called. Tim was great. Nice guy and didn't mind answering my novice questions. Work was thorough an speedy. Will definitely call them again when I need them.

Chris was awesome! He came out same day for a service call ($75 or waived if you get the job done) to my hot water tank. I explained the issue over the phone and he knew what I was talking about right away. He called me to asked if he could come early, which I was elated about.

He looked at it and immediately knew it was giving off an error code. He took the time to do some research, made some calls, found the part, and took the time to explain what was wrong, what it would cost, and what this repair was like in comparison to other things going wrong with the tank. Of all the things to go wrong, this issue was the least costly, but Chris was honest with me, letting me know he couldn't guarantee, with the age of the tank, that something else might not go wrong with it and once it leaks, it has to be replaced.

I asked him what he would do and he told me with this, he would do the repair and let it ride, but if it was anything else he'd replace the tank. Having just gotten burned by trying that method with my garage door, I was worried to just repair it and Chris took the time to inspect the tank and give me a honest opinion of it's current state and told me he felt confident in the repair and the tank would likely last a few more years, which was great news. When i asked him to quote me a new one, his quote was $400 less than another company who came out a few months ago for another issue that involved a mouse nest.

He got the part overnighted for me so I wouldn't have to go long without hot water and he came over the next day and had it up and running in less than an hour.

He even checked out a toilet filler that was acting weird for me and gave me good advice on replacing it with the same thing and not getting a fancy filler because they have more problems.

I would recommend Chris for any plumbing need for honestly and reasonably priced, fast service.

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