Best Businesses in Ohio

I had a 50 gallon electric water heater replaced. It was a swap of the same model on warranty since the 3 year old tank was leaking. They came to take a free look, then left to go get a replacement tank after 30 minutes. They returned back, 1.5 hours later, claiming they had to go to two places to find the correct tank. The tanks were swapped in 30 minutes. I was charged $1,016.00! This was just for labor as the tank was a free warranty replacement!

Apparently, I was unknowingly paying them hundreds of dollars per hour while they drove across town, to two places, to pick up the water heater. Based on my math, I was charged $406.40 per hour for this water heater to be picked up and then swapped. I was not given any specific breakdown of the cost. This pricing is absolutely astronomical and I will make sure everyone I know avoids this company going forward. I do NOT recommend Apex Plumbing Pros.

Called at 8 am for plugged toilet needing fixed today. I had to call them back at 3:40 pm to hear they can't make it today!

I had a small plumbing issue in my new house, and Drainbusters came out ASAP to help me out! Ian even recommended an easier fix than I thought it was going to be, and priced me accordingly, which I really appreciated! They gave me a service time window, and were remarkably prompt meeting that! These guys will be my go to plumbers as long as I'm living within the service area! Thank you!

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

Phenomenal service for main line issues and smaller issues, as well. I will
Never use another and I've used many bigger names. They are bar none in service and pricing!

Trevor did a great job! He came in through our warranty for a toilet issue that he quickly remedied and also discovered some unrelated issues with our water heating and piping in our basement. He is very detailed in his work and in noticing areas to improve the plumbing. Much appreciated!

Needed our hot water tank replaced.  They were able to install new tank
the same day.  Technician did a great job.  Would definitely use Mann Plumbing in the future.

Very thankful for Jess and her team.  She went over the options of what type of piping would be suitable for my home and which would be best during the winter.  During the consultation/quote she noticed other issues with the home and showed pictures of the concerns she had.  She also pointed out that with my home being an older home it was not up to code on a couple of items.    She was very thorough in describing the work that had to be done and I was pleased with what was all included.   She showed pictures of all the work that was completed in the crawl space.  Knowing beforehand that getting plumbing work done on my home wasn't going to be cheap. I was totally happy with the price of the work that was done and the quality of work that came with it.   Thank you Plumbing One, thank you Jess, and thank the rest of the crew who installed it.

The company did a great job with our issue. It was fixed promptly and efficiently. My advice would be to pay close attention to the quote you receive and time actually worked. The billed hours were  exaggerated from actual time worked and included material pickup charge 40. trip charge 30.00 and a 2x markup on parts. These were excessive charges I felt.

I will start with the positive, they were able to make an appt pretty quickly for a water heater emergency for a tenant unit when I was out of town.

Now, my water heater is 8 yrs old. the service tech called me after arriving with estimates and options. He stated the pilot light wouldn't stay lit and quickly gave me replacement options ($1-2000) for a water heater. I asked him if he checked the thermocouple and he said no. I said, if the pilot light won't stay lit, that leads one to believe there may be problem with the thermocouple. After some debating he agreed to check/clean the thermocouple but then proceeded to tell me if the thermocouple needed replaced that they can't order whirlpool parts to replace it. If that's the case, then the company should disclose that to customers upfront.

Luckily, he called later and said it was a vapor switch issue. Which leads me to tell me he didn't fully assess the problem with the unit before calling me with replacement options. Disappointed with the service. Won't be calling again.

Some time ago I called to have a shower faucet repaired. They scheduled a day or two out which isn't ideal with a leaking shower faucet but I was ok with that. Appointment was 4-5pm. Guy called at about 5:05 and said he would be there by 6. I left work early to be there by 4 mind you. 6 pm comes around.. nothing. He calls again at 6:15 and says he is just finishing up and will be there in about a half hour. Frustrating.. not even as much him being late as just not having enough courtesy to tell me BEFORE the time he said he would be there, but fine, I just want it done. I wait.. nothing. 7:30 comes around and he finally shows up at my door. He takes about 15 minutes to fix it, not too bad. Then he starts writing it up and has the nerve to make the remark of Well, it didn't take too long so I'm not going to charge you overtime (or whatever term they use) charges for being out here so late. Really! So $250 for that 15 minute call that you were 3 hours late to and you're going to try to make me feel special by not charging me extra for it? Why thank you! Not. Needless to say, this whole we will pay you if we are late thing is far from true. I would never recommend this place to anyone.

Really wanted to use this company to do the rough in for a second bathroom in my house. The guy that came out seemed nice and knew what he was doing and the price the quoted me was great. The only issue is they didn't quote me a cost to do it with a permit and I really needed that for when I plan on selling the house here in a year or two. I attempted to reach out to them multiple time to get the additional price but they would not respond to my requests.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

The water main broke on a Saturday, flooding my basement.  I phoned another business I have used in the past and they could not come until Monday afternoon, when they could send an estimator.  Mind you, I would be without water until they could come out.  Fortunately I was given the name of Emergency Plumbing Service and when I called I was quoted a price and they came out immediately and fixed the broken line.  They were also very reasonable!  I would highly recommend this company to anyone who wants quality work at a fair price!

Chris Rockhold

I've used Amanda plumbing twice and been very satisfied both times. The service is excellent and price is fair. I'm not a fan of having emergency plumbing work done but these guys make it a little easier to take.

Cruikshank Plumbing has been my go to plumber for the last couple of years. I have an 80 year old six unit that has been in the family for eternity. After this time there have been the usual problems, but also the effects of time catching up. Drainpipes and supply lines after so many years eventually need to be replaced due to rust and corrosion. The latest was the kitchen sink that had a drain pipe that rusted through and got replaced. Soon after that the drain quit running  and I called and got service within hours. After snaking out the drain, which I should have had done the first time I have never seen the drain work as fast as it is now. I recommend them to everyone I know in the service area.

Chris has replaced all the pipes in my entire house and snakes my main drain line yearly. He is always on time, professional, and does great work. I would highly recommend him to anyone.

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