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I needed help with two things - problems with a hot water heater and a broken fill valve in one of the toilets. I received a very prompt reply from Apex and was able to get an appointment within a day.

The plumber arrived on time. His name is Dusty and he reviewed the two problems. He provided clear information regarding his assessment and potential options. Because I had similar problems with the hot water heater several months back and got a similar recommendation from a plumber from a different company, I chose to go with Dusty's recommendation for getting a new heater.

Dusty came back with all the materials he needed and worked for several hours straight. He was conscientious and professional. I was very happy with his work and would request him in the future.

And all those problems with not having hot water, a mother board that gave confusing error messages, and a fill valve that jumped up into the air every time the toilet was flushed are now fixed. I have hot water in every shower and in all faucets - the first time since moving here about a year ago. Although it cost more than I had anticipated, it was well worth the money.

Thanks, Dusty and Apex Plumbers. I will keep your information for future reference.

Nicked my water line while doing a project at home. They arrived within an hour of calling, were personable, professional and helpful. They wrapped up the job in under an hour and the price was very reasonable. Water back on and disaster avoided. Highly recommend.

Literally, Ian hasn't left our driveway yet and I'm already on here to sing their praises.  We have the absolute WORST luck with every single contractor we've tried using for any reason so we just expect they're going to be late (if they show up at all like another contractor earlier in the week) and it'll cost the high end of the estimate.  

Ian was on time which has never happened with anyone doing the actual work.  He was polite, wore protective booties to not drag in dirt or scratch the floors and fixed the problem for smack in the middle of the quote.  We even had him take a quick look at another issue we were going to potentially call someone about and he gave us tips on how to save money and what he would charge to replace it when the part arrived.  THAT is honesty and that is why we will continue to use him should the need ever arise.  What a relief to know customer service and honesty in this industry still exist!!

We had a failing heat pump water heater that needed replacement. Ohio Water Heaters is one of the companies we contacted for an opinion and quote, and we ended up going with them when we found out they had great familiarity with this type of water heater. I am not a water heater expert (ha), but it is my understanding that the heat pump is a more recent addition, relatively speaking, to water heater technology, so it was nice to find folks who were comfortable and well versed with them. They were also great to work with. To my complete awe, only one person showed up and both hauled the heavy old one up the stairs and out, and then took the heavy new one right back down. Very impressive. The work was great, and they handled disposal of the old one (heat pump water heaters can't be put out on the curb like traditional ones).

Scheduling and communication was excellent, and they showed up in the window we had been provided, with a call ahead of time that they were on the way.

And, we're very happy with the new water heater so far, which is working well!

Wow. Amazing service and excellent work. Impressed by Michael's communication and willingness to work with us to complete time-sensitive repairs required by the City of Columbus.

We got tips on how to work with the City and received assurance they would work with us to make sure any code issues were addressed if any inspections turned up any other issues.

Quick, professional and reasonable. They did a great job! Would call them again if I have problems in the future

Labor Day weekend and we have a leak!! Called Mann plumbing!! 169.00 to come out and look at problem and then give estimate to fix on top of 169 to walk through the door. So he says 500.00 I figure wow he will be here for at least 4 hours. we had a leak just below slab which he could see. So he had chip out some concrete to get his hands around pipe. The fix only took 2 hours total and cost me 669.00 dollars!!  330.00 an hour!!!  I feel like a chump!! Mann plumbing pays themselves well!!! I only called them because my mom used to call Mr Mann 40 years ago when we lived in uptown Westerville and he was reasonable back in the day. Will never recommend or use this plumber again

Give them a zero if I could 2 NO SHOWS IN A ROW .

Then acted like he didn't speak to use about the problem with water leak first excuse was he couldn't find his employee and his work truck since Thursday of last week said that he would me here the following Monday at 10AM
No show again called him acted like he didn't know what we were talking about .
Said he`s behind since her had to fire his employee .
NOT A TRUSTWORTHY COMPANY
Cheryl Cremeans.

Responsive within 3 days but really no researching the cause of the problem. The rep had his kit to replace both the heating element and the thermostat before he even looked at the water tank.
Ohh he also had a $250 invoice ready. Did fix the problem at least.

We couldn't have been happier with the care and attention that Nick showed to us. He took time to educate us about the options and was very thoughtful and accommodating when he considered our situation. He personally took charge of the job and make sure that he was discussing each step with us. We highly value this kind of action and would recommend EcoPlumbers to anyone.

They were able to fit me in same day to correct a couple leaks in my shower. The gentlemen were very professional and nice. The work was quality, efficient, and reasonably priced. I will definitely use this company again if needed in the future and will recommend them to other people in need of a plumber.

I highly recommend Hesson plumbing. They completed some work at my home for leaks. They were masked and Covid sensitive. In addition, they were prompt, professional and knowledgeable. I feel much better about the plumbing in my home.
In addition, they are using today's technology and apps to make the appointment and payment process easy. Their prices are also reasonable for the quality of service they perform. I will be using them for all of my plumbing needs.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very professional, arrived on time - and confirmed appointment time the day prior. Project went smoothly, exactly as he described at our initial consult and price was exactly as estimated. Very happy to have found a reliable plumber - it is clear after meeting John that he is very knowledgeable and knows what he's doing.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

They've always been attentive to our needs. Great folks, fair pricing and quick response. Thanks so much for treating me like a valuable client!!

They always respond quickly and it is easy to schedule service appointments.  Their staff is friendly, helpful and does high quality work.  We have had 4 projects done by Amanda in the last year and all were done well.

Cruikshank Plumbing has been my go to plumber for the last couple of years. I have an 80 year old six unit that has been in the family for eternity. After this time there have been the usual problems, but also the effects of time catching up. Drainpipes and supply lines after so many years eventually need to be replaced due to rust and corrosion. The latest was the kitchen sink that had a drain pipe that rusted through and got replaced. Soon after that the drain quit running  and I called and got service within hours. After snaking out the drain, which I should have had done the first time I have never seen the drain work as fast as it is now. I recommend them to everyone I know in the service area.

Chris from CLB Plumbing did a fantastic job in adding a shower kit to my old claw foot tub. When I moved in to this home, I knew I didn't want to get rid of the tub - but, I also knew I could never begin to install a complicated shower kit like this by myself.

Chris showed up a little bit early, talked me through the details of my kit installation (needed some adjusting due to the awkward location of my tub), and got right to work. He had a true eye for detail and was incredibly thorough - even cleaned up afterward.

Before, my bathroom and tub looked horrible - and now, it's gorgeous! I've attached a picture to show what outstanding work CLB Plumbing can do. The price was more than fair, the customer service was top notch, and he even snaked the tub drain for me! Would recommend to anybody in the Columbus area and would use again in a heartbeat. 5 STARS!!!

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