Best Businesses in Ohio

This company is the BEST. Why? HONEST PLUMBERS   They are pretty much in line with what they charge compared to other companies,  but if you really want to know what is wrong they will honestly tell you! I thought I needed to replace a bathroom faucet and had 2 other companies come out and give an estimate,  Apex came out,  took one look at the Moen faucet and said the first plumber broke the aerator by not using the correct tool, just call Moen and they'll send you a new aerator at no charge. He also looked at the drain stopper and said the previous plumber did not replace it cause you have a Moen faucet and a Delta drain  stopper.  He suggested I call the previous plumber and tell them you consider their job from 2019 incomplete and see what they say.
HONEST PLUMBERS.  THIS COMPANY HAS THEM. CALL APEX. You won't be sorry!

Originally the appt was scheduled for Friday @ 9:30.  At 11am I called to see when they would be here.  They called back at 3pm and said that their techs got caught up with jobs that took longer than expected.  They rescheduled for the following Monday.  They showed up on time and had the work completed very quickly with no problems.  Because of the missed appt they took $50 off the work .

Can't say enough about Sam and Drainbusters.  Work was scheduled the very next morning and he was here early! Beginning to end, the call took less than a half hour and our clog in the wall was gone.  Although the clog was high, he still took the camera all the way to where the pipe goes outside to make sure there weren't any other issues.  Price was way better than expected.  I couldn't be happier with the experience!

We had a failing heat pump water heater that needed replacement. Ohio Water Heaters is one of the companies we contacted for an opinion and quote, and we ended up going with them when we found out they had great familiarity with this type of water heater. I am not a water heater expert (ha), but it is my understanding that the heat pump is a more recent addition, relatively speaking, to water heater technology, so it was nice to find folks who were comfortable and well versed with them. They were also great to work with. To my complete awe, only one person showed up and both hauled the heavy old one up the stairs and out, and then took the heavy new one right back down. Very impressive. The work was great, and they handled disposal of the old one (heat pump water heaters can't be put out on the curb like traditional ones).

Scheduling and communication was excellent, and they showed up in the window we had been provided, with a call ahead of time that they were on the way.

And, we're very happy with the new water heater so far, which is working well!

Our water heater began leaking after only having it for three years. We called Michael at 5:00pm on a Friday and by 8:00pm on Saturday we had a state of the art tankless water heater installed and running. Michael clearly knows the  products he is installing and walked my wife and I through what kind of maintenance we needed to do to ensure it lasts 20 plus years. Highly recommend McDermott Plumbing and if we ever need his services again we will defiantly be reaching out to him.

They were willing to send a tech out to try to figure out our sewer smell. First tech (Gage) was supposed to be there between 9am-1pm. He finally shows up at 1:15pm and tells me it can't be the venting so I will need to cut a hole in your drywall but I don't have power tools. So he told me another technician would come within the hour. I waited almost 2 more hours before the last tech (Emily) came. Emily was super helpful (and cut the hole without using power tools so that was frustrating). She went up into the attic and determined the problem was our venting - the very thing i asked about to the first technician and was told it couldn't be. The whole thing cost $200 and when I messaged the company about my discontentment with my wait times (I missed a whole day of work), all of a sudden they stopped responding to my messages although before the job they were very quick to respond. Emily was great but everyone else was less than helpful. She is the only reason this isn't a 1 star.

I wish everything was this easy! We called them due to a referral from a coworker and they fixed 2 what we thought were big water damage issues in about 45 minutes for $108.00!! They were courteous, fast and even gave us advice on getting a new faucet as a replacement from the manufacturer, That alone saved us the $100 we spent! Very, very happy -- will be repeat customers as needed!

The best of the best!!!
Plumbing One gets the job done right .
Jesse and her team are there asap. They come out right away. I have 4 businesses to take care of and they are there when you need them.
Recommend to everyone I know!!

Great customer service in the office and on site. Friendly, efficient and knowledgeable.  Called ahead, showed up on time, walked and talked me through the issues. Thanks Amber and Pete!

Pricing very reasonable. This is the second time I've used G & M, still a local family company. I recommend them highly.

Received next day service.  Technician (Travis) kept clean work space and very knowledgable as he presented options for repairs (had 4). I elected to make 2 of the 4 repairs.  Both are working better now than when item was new/ new to me.

Basement started flooding in the middle of the night.  Wasted time dealing with a 24 hour plumbing service in Hilliard who never showed or called back!  Opted to then try Ben Franklin Plumbing...Grove City.  Called around 3:40am and Tim Lott showed up less than an hour later.  He quickly diagnosed the problem with the sump pump and almost as quickly had it changed out!  Due to his quick service, we were able to mop up all standing water out of our basement within 2 hours after he left.  Also, the price was very reasonable, in my opinion, seeing as how this was an emergency call at 4 AM on a Sunday morning!!!

By the way, the first place that we tried called back over 6 hours later to see if we still wanted service!!!  If we had waited for them our basement would have been under many inches of water by the time they would have showed up!!

So, I accidentally dropped a tube of face wash down the toilet on Monday night. After various attempts of retrieving the tube, I resorted to Yelp for a plumber. I found Hesson Plumbing and enjoyed the reviews. Although I saw that he was available 24/7, I didn't feel that it was necessary to call in an emergency at 11 PM over face wash in the clogged toilet so I decided to wait until the morning. I called at 7 AM and reached voicemail. David (the owner) called back within 15 minutes and got me on the schedule between 11 AM - 1 PM. Prior to his arrival, I received a couple reminder texts and emails about my appointment which I thought was nice. He and Nick showed up promptly at 11 AM and were out at 11:10 AM. David was very friendly and knowledgeable. The cost for those ten minutes of service was $150 which I feel is kind of high, but he advised that it was his minimum service charge fee. After they left, I noticed that the tool they used to push the face wash through the drain left a couple metal scratches at the bottom of our toilet. I would definitely recommend Hesson plumbing again and would consider using them again. My only concern would be the cost. If a 10 minute service call is $150, I can't imagine what something a little more serious would cost.

One additional note and it's silly, but I really liked the quote on the back of David and Nick's long sleeve shirts - Stop Stressin, Call Hesson. Cute!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

I want to like them, but each time we've contacted them for service their plumbers fail to show anywhere near to on time.  And woman who answers their phones is extremely rude!

Technician was great. Professional and courteous. Have used them several times and have been impressed every time. Oh yeah, there prices are great.

I called on a Wednesday asking about a new water heater.  They walked me through a series of questions and then gave me a quote, with the understanding that it could change if they found issues other than what I had described.  This was reasonable.  They arrived the next morning and got right to work.  Their guy was very polite and kept things neat.  He indicated that it would be a little more work because the water valve snapped off (it was very old), but there would not be any extra charges.  The whole swap took just under four hours, he removed the old heater without making a mess and the bill was just as quoted.  I will definitely use them again if other plumbing needs come up.

Great service. On time, quick communication, got me booked asap and thorough and honest diagnostics. Would definitely hire again.

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