Best Businesses in Ohio

I had a 50 gallon electric water heater replaced. It was a swap of the same model on warranty since the 3 year old tank was leaking. They came to take a free look, then left to go get a replacement tank after 30 minutes. They returned back, 1.5 hours later, claiming they had to go to two places to find the correct tank. The tanks were swapped in 30 minutes. I was charged $1,016.00! This was just for labor as the tank was a free warranty replacement!

Apparently, I was unknowingly paying them hundreds of dollars per hour while they drove across town, to two places, to pick up the water heater. Based on my math, I was charged $406.40 per hour for this water heater to be picked up and then swapped. I was not given any specific breakdown of the cost. This pricing is absolutely astronomical and I will make sure everyone I know avoids this company going forward. I do NOT recommend Apex Plumbing Pros.

Called at 8 am for plugged toilet needing fixed today. I had to call them back at 3:40 pm to hear they can't make it today!

Exceptional service!  My kitchen sink backed up on a Thursday evening and I spent Thursday night, Friday night, and Saturday morning trying to clear.  Getting nowhere I called and left a message for Drainbusters on Saturday afternoon in the hopes of  trying to get someone to call me back on early Monday and get me on the schedule.  They actually called me back on Sunday and had me on the schedule for Monday.  Ian arrived with the professional tools and got the sink back up and flowing in no time.  The price was very reasonable as well.  I would not hesitate to contact them again if there happen to be future issues.

I needed hot & cold water piped from basement to enclosed  porch.  House is over 100yrs. old.  I had no idea how that could be done, but OWH did exactly what I wanted and needed.  Chris (OWH) was right on the job.  He figured out how it could be done.  I wanted my washing machine on porch from the basement..  Also, needed drain hooked up.  Chris and Garrett were here today and did an excellent job.  I'm so happy,, now I can do all my laundry up here. (My dryer was on porch already). I'm 87 and it's getting hard going up & down steps with baskets of wet clothes.  Thank you OWH for hiring great plumbers.  Mary Mathias    Baltimore, Ohio

Replaced gas water heater, great price, super knowledgeable. Mike clearly knows his product and answered all sorts of questions. Highly recommended unless you want to pay more and get less somewhere else.

I would've given them a higher rating for replacing my garbage disposal but I've now had to call them back twice due to leaks around it. They have come quickly back out however so I guess that's worth something.

Heard wonderful things from the local rotary club and Westerville Chamber of Commerce so I figured I would go with them over Rotorooter or some other big guy. I scheduled the service for 2 weeks out (first available) and they said they would call between 12-4 when the plumber was headed to my house. They called to confirm my appointment the day before; the next day 4 pm came and went without any call.

I'm giving them 1 star because I had high expectations for this company and they let me down. Now I need to find a new plumber (and explain to my wife why our master shower still doesn't drain and we have to wait even longer to resolve the issue).

We moved to Columbus about three years ago and had less-than-optimal experiences with two larger plumbing companies.  We tried Plumbing One recently and could not have been more pleased.  Jess and associate were prompt, professional, and friendly.  They did excellent work at a fair price.  Now, I would not think of going anywhere else for my plumbing needs

I needed a cast iron sewage stack replaced in my basement.  They did good work and are priced reasonably.

Top notch service & work. Very professional & friendly staff as well. They even let our dogs go in the backyard for a short break b/c 1 of our dogs doesn't like to use the bathroom on walks which was very appreciated & shows the type of customer service they provide.  It's worth every penny, my wife & I highly recommend them.

I can't remember the guy's name but he was amazing. I thought My garage disposal was broken and was fully prepared to pay a ridiculous amount for a new one but to my surprise he fixed it within 5 min. He also fixed some issues with my bathtub all within less than an hour. The price was  way less than I was expecting. I will definitely recommend them to friends & family.

Called this company about installing underground drain lines from two of my downspouts. The woman that answered said Heston did not do this kind of work. I told her I knew they did because my neighbor across the street had them do the same thing to his property. I asked her to have them come and give me an estimate. She said there would be a charge of $99.00 just to give me an estimate. Their prices must be awfully high if they want $99. up front.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John and his brother did a super job diagnosing and replacing an old toilet in our basement. Efficient in his work and very fair priced while being Covid proper, I am very happy with the job. We had a little glitch with the new toilet seal dripping and he came back to make it perfect. John is my new plumber on call.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

They've always been attentive to our needs. Great folks, fair pricing and quick response. Thanks so much for treating me like a valuable client!!

Quickly came out and fixed my problem for a reasonable price. Will definitely be my plumbing repair resource in the area!

Cruikshank Plumbing has been my go to plumber for the last couple of years. I have an 80 year old six unit that has been in the family for eternity. After this time there have been the usual problems, but also the effects of time catching up. Drainpipes and supply lines after so many years eventually need to be replaced due to rust and corrosion. The latest was the kitchen sink that had a drain pipe that rusted through and got replaced. Soon after that the drain quit running  and I called and got service within hours. After snaking out the drain, which I should have had done the first time I have never seen the drain work as fast as it is now. I recommend them to everyone I know in the service area.

Chris was awesome! He came out same day for a service call ($75 or waived if you get the job done) to my hot water tank. I explained the issue over the phone and he knew what I was talking about right away. He called me to asked if he could come early, which I was elated about.

He looked at it and immediately knew it was giving off an error code. He took the time to do some research, made some calls, found the part, and took the time to explain what was wrong, what it would cost, and what this repair was like in comparison to other things going wrong with the tank. Of all the things to go wrong, this issue was the least costly, but Chris was honest with me, letting me know he couldn't guarantee, with the age of the tank, that something else might not go wrong with it and once it leaks, it has to be replaced.

I asked him what he would do and he told me with this, he would do the repair and let it ride, but if it was anything else he'd replace the tank. Having just gotten burned by trying that method with my garage door, I was worried to just repair it and Chris took the time to inspect the tank and give me a honest opinion of it's current state and told me he felt confident in the repair and the tank would likely last a few more years, which was great news. When i asked him to quote me a new one, his quote was $400 less than another company who came out a few months ago for another issue that involved a mouse nest.

He got the part overnighted for me so I wouldn't have to go long without hot water and he came over the next day and had it up and running in less than an hour.

He even checked out a toilet filler that was acting weird for me and gave me good advice on replacing it with the same thing and not getting a fancy filler because they have more problems.

I would recommend Chris for any plumbing need for honestly and reasonably priced, fast service.

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