Best Businesses in Ohio

Doesn't get any better or honest and fair.  I wish every company operated as they do.  I would definitely recommend

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was awesome. Needed a faucet installed for an investment property and getting the old unit out was mission impossible. He went and got the materials and sawed and sawed until he was able to get the old impossible fixture out and he put the new one in quickly and most importantly correctly. He was pleasant and arrived on time. I wish every vendor was as timely and professional as Tony. I will definitely recommend him to everyone I know.

We had slow drain lines to the street and given the house was nearing 40 years old opted to have them replaced vs snaked.  Chapman came out quickly and provided us with the best quote.  They worked very hard and got the job done.  I'm so pleased with the drains and don't worry about heavy rains anymore. Best feeling!

Capital City Mechanical helped fix a troublesome situation involving the installation of my dishwasher. Something was done poorly with the line from the washer to my sink when it was initially installed, and Home Depot - the originally installer, refused to fix their mistake.

CCM came to my rescue - why is this noteworthy? Because a lot of plumbers don't want to mess with appliances, and a lot of appliance places refuse to work with plumbing. Seriously. I wouldn't wish this specific situation on my worst enemy.

This company threaded the needle of being able to assist me with both for a reasonable price. Cannot wait to use them for future needs as required.

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

Unresponsive to repeated calls to find a simple part (sweeps) to shower doors that we purchased through them

Excellent company!  Our disposal is now working and that is exactly what we needed.

Our kitchen sink and garbage disposal got stopped up last night.  It was Sunday evening.  My husband was able to contact this company through email at about 10:30 p.m.  Jason was at our house this morning around 10 a.m. and he had the clog cleared in a matter of minutes.  Now everything is functioning as it should.  This company was reasonably priced and readily accepted a credit card.  I was happy with their service and ease of access.  We will definitely call them again next time we need a plumber!

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

We had a couple of issues in a two week period and both times, Tony from The Service People came out to help us out of our jam. The first time was when water came gushing out of our recessed lighting fixture over breakfast over a weekend. By later that same Saturday afternoon, Tony came and diagnosed the issue and fixed the likely culprit: the toilet. He replaced the seal and we've had no problems since. Not even a week later, the pilot went out on our water heater and we felt really lucky Tony came out again to diagnose the problem. We got a new replacement water heater in a matter of days and are super happy with the level of service and attention that he gave us. We feel better knowing that if there's an emergency, we'll be taken care of. Thanks so much, Tony!

Prompt, courteous and great price! Heat is back on!
Call them if you need HVAC help! They know what they're doing.

If you are in need of a plumber, please give them a call!  They are highly professional, do not push to fix anything that doesn't need to be fixed and have extremely reasonable prices.  They were also able to get us on the schedule for 2 days after we called.  Everyone else was 2+ weeks.

My review:

DO NOT USE!! I had a pipe freeze and called because my typical plumber could not come out. The pipe had not burst and rather than risk it I decided to pay a professional to come thaw it out for me. Neither toilet or shower would work. By the time they left I had a hole in my basement wall which they charged me $1800 for and left all the stone laying in my basement. They essentially created a window in my basement and made no attempt to block it when they left. The man said he couldn't figure out how the plumbing in my house was run and that he couldn't fix the shower or toilet. I tried to explain how it was connected (bathroom is right above kitchen and the plumbing lines connect. I know because of work with previous plumber) and he told me no I was wrong. He charged me $2000 for the call and told me to go stay with someone because he couldn't fix the problem. Two days later had a different company come out and they fixed the problem in less than an hour and charged me 350. When I explained what had happened with Mr.Rooter I was told that they work on commission and that I was taken advantage of by the employee. We have tried to reach out to the company for a refund but have not had success. DO NOT USE!!

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

I give them a poor rating related to communication, professionalism, and my overall experience with them, but let me explain. T & R was assigned to me by my home warranty company for a plumbing issue I was having. I called my home warranty company on a sunday evening and placed a claim with the automated system. I had done this before with a different household issue and everything went smoothly, so I had no reason to think twice about doing it again. T & R never contacted me as a contractor had in the past. I waited until later in the day on the following day, Monday, and then called my home warranty company to report that I had never been contacted. At this time, my warranty company got in contact with T & R and I was given an appointment window for the following day, Tuesday from 9am-1pm. After 1pm when T & R never showed up, I called my home warranty company again. They contacted T & R who stated that a man had called them and reported that our issue had been resolved and that we no longer needed a plumber. I am the homeowner, a female, and while I do have a roommate, she is also female and doesn't deal with homeowner issues and we definitely still needed a plumber. I'm not sure if they had another invoice with a similar address and they canceled ours by mistake or what the issue was, but I did not cancel my appointment and no random man did so on behalf. I tried calling the company (which as far as I can tell is just this guy, Rocky, with a cell phone) and got no answer. I called my warranty company back and was told since it was directly before the holidays, there were a limited number of companies that could provide service on such short notice and that due to the previous conflict, T & R refused to make another appointment to provide service to me. After a whole extra debacle with my warranty company, eventually I had another appointment with T&R for Wednesday between 1pm and 5pm. Again, T & R did not show and did not call to let me know he wasn't coming. I called him and he told me he was running behind and he said he could come but that it would be closer to 8pm. At 8pm he still didn't show up. He stated he was running behind and that he would be able to see us the next day, Christmas Eve, at 9 or 10am. At 10am he did not arrive, and I called him again several times, and he replied with a text message Sorry, busy, call back later. About 10:20 he did return my call and stated that he was not able to answer the phone because he was on the line with my warranty company. He said he would be arriving in about a half hour or 45 mins. An hour later he did arrive. He stood looking at a pipe outside and gave me several reasons why he couldn't fix our problem before even attempting to fix it, stated that it was an issue my HOA would have to resolve because all of the lines to the sewage are all connected, that his lines would not be long enough, etc... I am not a plumber, obviously, but no one else had report an issue in the HOA or had plumbers at their home, so NO, this was not an issue for the HOA. Eventually he did run a line down the pipe outside and pulled out what was creating the problem. The night before he came out we noticed water damage on the ceiling in our living room, directly below the bathroom. I showed it to him, sure that since I had not had plumbing issues up until this point, that the house being backed up had created this problem and he guaranteed me that this was a separate issue and that I would have to call my warranty company back and create a separate claim. Again, I am not a plumber, but it seems like 2 separate plumbing issues at the same time is highly unlikely. So to recap, I spent 5 days unable to shower, use as sink, do dishes, or wash laundry waiting on this guy to keep his appointment or at least communicate that he wasn't able to do so. It was not like it was just a clogged toilet, I was having to go to my gym to shower to get ready for work. If I had a regular 9-5 job I would have missed 3 days of work waiting for this company to do what they said they were going to do. To top everything off, when I went to pay, conveniently, his credit card machine was broken until the 7th of January, so I had to write a check, which was extremely inconvenient, as most people use credit cards for just such emergencies when they experience an unexpected problem like this. I called that day and placed another claim with my warranty company to have the leak that is damaging the ceiling looked at and I even gave the benefit of the doubt, since it was a holiday and a weekend and I had some traveling to do myself, and today is wednesday, almost a week later, and I contacted my warranty company to see why a contractor had never contacted me and what do you know, it was supposed to have been T & R. I demanded a different company be assigned to me. I would not do business with this company (and I am being generous with that term) again.