Best Businesses in Ohio

Jarrod arrived on time and got right to work. As I watched him going about his job I was impressed with his energy and efficiency. Once he was done, he took the time to explain some simple things I could be doing to preserve the life of the crazy-expensive Jet aerator. He clearly knew his job and how to tactfully explain that the septic system is not a maintenance-free hole in the ground - it requires a little attention from the homeowner. No one ha ever taken the time to explain that to me.

Great job, Jarrod, and congrats to Chuck's for hiring such good employees.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

This is the second time I've used Mr. West's services for my plumbing needs.
As usual he did an excellent job.  Very professional.  
When he makes an appointment with you he keeps it and shows up when he says he will.  
I will gladly call him again if I have other plumbing issues.

Thank you Eddie, you are the best.

Deb Freitag

Very good work and service. Tech was very nice and listened to what my issue and repairs were. I will be using them again very soon.

As the other review said, it is never a good thing to need these guys.

I called and got a voicemail. The person Ken sounded like a great guy. He also gave his prices up front on the voicemail so there were no surprises.

He didn't show up at my house, his son did. I thought great, a young kid who is going to do a half *ssed job and leave a mess while being a disrespectful brat. I was pleasantly wrong. From the minute he walked in the door, he was great. We conversed about my dog, which would normally scare people coming in. We talked about the issue and he went right to work.

Fifteen minutes later, the kitchen sink was clear again. He even gave suggestions on keeping it that way.

He insisted upon cleaning up, even though I told him not to worry about it.

This was by far the best experience I have ever had with a company like this.

Romei & Son is a staple Granville business: friendly, fast, and never too far away. the two times that I've had business with them, they were able to accommodate my request within the day, once within the hour. The staff is polite and efficient, getting right to work and making sure things are back in working order.

if i could give zero, i would. the person who drives their truck is terrible and their service is poor

Reliable ,on time and reasonably priced.They were $200.00 lower than the competition on a 80 gallon water heater.

DICK BATES

Extremely unprofessional. Boasted a free estimate. Came in look under the sink advise that oh it just needed to be tightened up. That'll cost you $55. I advised him it was supposed to be a free estimate. He then said I'm out of here. As he left out the door he called me a f****** b****.

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

From our making an appointment with American Air until the plumber said his job was finished (and guaranteed his work for one year) we experienced nothing but mis-communication, excuses from the plumber who arrived not knowing what the job entailed, parts of the job left unfinished, and a tall tale about why the job wasn't finished.

The person who answered our first call to American Air said a plumber would be out two days later at 2:00. The same person said, I don't typically schedule plumbers, but I'll do my best. At 2:35 no plumber. I had been waiting for a call 30 minutes prior. We called the office to hear, your appointment is Thursday between 10:00 AM and 2:00 PM. Another day of waiting for me. At 2:00 PM the plumber arrived having no idea what our plumbing problem was even though we told the office. I showed him the faucet and asked him to be sure all parts were there. The plumber had to leave to get new stoppers, returned and spent 3 more hours installing kitchen faucets, fixing two bathroom stoppers and replacing the rods that hold the stoppers. We were told the rods were rusted but I never saw them. Did they really need to be replaced? The kitchen faucet was replaced. The plumber left.
I threw away the empty box that the faucet came in and I started to put soap in the dispenser. The soap fell all the way through to the cupboard under the sink. The bottle that holds the soap was not installed. There was no empty bottle anywhere.  All this for $930, an absurd amount of money for the jobs done, one job left undone and the waiting around the house for a wrongly scheduled appointment.

We called the office to say that the faucet job was not finished. We were told that the plumber said WE were supposed to fill the bottle with soap then get under the sink and attach it. SERIOUSLY? The directions that came with the faucet said we were to take off the dispenser top then pour the soap in from the top. (AS WE KNOW HOW TO DO) What the plumber said was simply not the truth!! And where is the bottle that holds the soap? We now have to buy a new bottle for $20 and get it installed ourselves because we had to leave town and American Air couldn't/wouldn't schedule a plumber to install the soap bottle before we left.

STAY CLEAR of this company. I'm shocked that they are even in business.

They didn't speak to us or answer any of our questions. They replaced our sewer line and left. The mess they left cost us thousands to repair and replace. They refused to return to finish the job. They bald face lied to us, saying they finished. They are not plumbers. They are thugs.

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