Best Businesses in Ohio

We placed an order for our 1500 gallon septic tank to be pumped.  The tech, Jarrod, was excellent!  Fast, friendly, professional.  We talked about the system and he was very good at explaining how it worked.  He answered all my questions.  I know who I'm going to have do the next pumping for sure. The price was reasonable too.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

Eddie installed our new water heater at a great rate. I can now enjoy consistent hot showers again. I would recommend if your in need of any plumbing services.

Very good work and service. Tech was very nice and listened to what my issue and repairs were. I will be using them again very soon.

As the other review said, it is never a good thing to need these guys.

I called and got a voicemail. The person Ken sounded like a great guy. He also gave his prices up front on the voicemail so there were no surprises.

He didn't show up at my house, his son did. I thought great, a young kid who is going to do a half *ssed job and leave a mess while being a disrespectful brat. I was pleasantly wrong. From the minute he walked in the door, he was great. We conversed about my dog, which would normally scare people coming in. We talked about the issue and he went right to work.

Fifteen minutes later, the kitchen sink was clear again. He even gave suggestions on keeping it that way.

He insisted upon cleaning up, even though I told him not to worry about it.

This was by far the best experience I have ever had with a company like this.

Scott is nothing short of EXCEPTIONAL! We were in the middle of a renovation nightmare and Scott saved us. He came and fixed everything. He works with the precision of a surgeon; the quality of his work cannot be matched. On top of that, he is incredibly responsive - I recommend texting the number on the answering machine. He came to our home immediately even though it was not an emergency.  It was a big job that he got done quickly so our renovation could keep moving. He stayed late both nights to finish the job. He exceeded our expectations in every way!

I was quoted $350 to put in an outlet in a basement and this is reasonable.  It's an open ceiling, and I have drilled most of the holes.  Also, it's a new construction, so everything is straightforward.  

However, somehow the electrician didn't have any electrical supplies on his truck and he took over an hour to get them when there are several places close by.  Plus I had just put in an outlet a couple of days ago and even with a 20% markup on supplies it was outrageous more than what I paid at Ace Hardware and I got extra items.  Therefore the bill came in at $500 for 3 1/2 hours of work & supplies, over 40% of what I was originally quoted. To top it off, he never took his boots off when coming in the house which every other contractor I've had has done so automatically.

No way I would recommend them at all.

Had an appt scheduled for more than 2 weeks to have Long's Plumbing replace an outside faucet and a broken water line to that outside faucet. Appt was scheduled for 9-11 am. I called at 11:30 am. They are running behind schedule. I called again at 4:30 pm. Yes, they will still be out today. It it now 8:10 pm. Do you still think they are coming? No call. No apologies. I've wasted an entire day, waiting for a plumber.
My time is just as valuable. VERY UNPROFESSIONAL !!!

Please avoid this business at all costs. My wife and I called this company a few weeks ago to perform some work for us that involved moving the main stack and relocating some copper pipes. The phone number got us in touch with a Tim Fannon who has a fraud/scam track sheet easily searched out on google.

Tim came out and gave us an estimate on the repair and we set a date for him to come out. On that day, he was a few hours late which happens, but  ended up leaving my job site and saying he had to postpone 2 weeks without any reason. I made it clear during Tims first visit that I had a timeline and set my expectations accordingly.

During the initial visit, we even put down a $550 deposit on the job. After Tim said he wouldnt be out, I had to try calling him all day to get ahold of him but he never picked up nor returned my calls til late in the day. We agreed that he would keep $100 for his time and return $450 to me, which I thought was generous.

Long story short, Tim never showed up with my money and wont return my calls so now we have to involve the local police which is nothing new for Tim. Dont use these guys, period.

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

This is the very last company that you would ever want to hire. Does not deserve even one star.

I waited all day believing this company would arrive at the scheduled time of 4:30 pm. These guys did not call or even show up for the appointment that they rescheduled. I called to inquire about what happened and they instructed me to call another plumbing service. Finding another plumber so late in the day is not impossible, but it does create a challenge. DO NOT WASTE YOUR TIME WITH THESE BUMS!!

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