Best Businesses in Ohio

Very fast service. Went to do laundry the other day and found water all around the hot water heater. Called Mickley plumbing around 12:30 to see if they could replace it.
To make a long story short they were here and had it replaced so fast it was hard to believe. Cost was reasonable and I was able to go do my grocery shopping by 4:00.
I am so thankful that I called them, no run around no hidden cost I was charged exactly what I was quoted. Would highly recommend.

These guys are honest guys. I knew the owner when he worked at another competitor as their lead manager. Did a ton of work for our rentals and was always professional and communicative. After he left, the company went down he drain (no pun intended.) I found out that Brent started his own business with Nick doing plumbing work. They do a great job and I call them for all of my plumbing jobs. The only problem I think they have is that they are pretty busy, so sometimes it takes a while to get out to us so if you have an immediate problem, I would call but not sure how quickly they can respond due to the amount of business they are experiencing.

My family and I purchased a home last summer. We knew going into it there was work to be done but what we didn't know was that the sewage lines from this home were about to collapse with several broken tiles. We called another local company who at first was very responsive but over time we kept getting excuse after excuse as to why our plumbing still wasn't fixed...finally we had had enough and called Joe's. Within a short amount of time they were doing the work the other guys talked about and getting our home back to running smoothly.

We are thankful for the honest, valuable, work they provided. Each of the people we dealt with were certain not to track dirt into our home and they couldn't have been better with our kids.

Joe's is a local, family business I am confident and happy to recommend to anyone and everyone.

We live in a old home with lots of plumbing challenges. D&L has come out several times in the last few years and each time they work quickly, cleanly, and politely. No hesitation in referring them to others. Invoices come by email and I pay online in minutes.

Receptionist is horrible to work with (unprofessional, unreliable, etc). I had countless issues with her trying to schedule drain work at my home for 3-4 days straight. Workers forgot appropriate equipment, never showed, showed late, etc all because she couldn't communicate with them correctly. The actual plumbers who came to fix my drain were absolutely wonderful though. I had a tough situation that was difficult to troubleshoot but they were dedicated and stayed until the problem was fixed.

He refused to work on plumbing due to sewage smell. The reason i called him was to fix the sewage so it doesn't smell. He was also 2 hours late for appointment.  Bad service all the way around.

I called them several times to to tell them my faucet was vary loose n moved in n out n left to right. They kept telling me they would call me back and never did. I would NOT recommend them to anyone

Good Work, small family owned business, have used 3x now

I called them on Saturday evening asking if they provide emergency plumbing because my basement had flooded. I explained what was happening and he said they could get guys out the next day, great. They sent drain cleaners to the wrong address first of all, and when they got to our home they realized they were the wrong people for the job. Still charged us $140 service fee even though they did nothing. When I called back to reschedule actual plumbers I confirmed they do in fact do that type of job, and asked if we can use that service fee for when the correct people come back out. The man on the phone told me that I would have to take that up with the shop when they come - even though the techs had told my husband that that man on the phone was the owner so I'm not sure how that wouldn't be his responsibility. He said they'd call me the following morning to let me know when they could be here. A woman called me and said they couldn't come out today (Monday) but they could on Tuesday. Fine. I called Tuesday morning to check when they'd be out so I could be there, and another woman informed me that it was actually scheduled for the FOLLOWING Tuesday. So I canceled it, because it cannot wait one week. So now we are out $140 for literally nothing, when the entire miscommunication was on them. I explained what happened and they should be able to understand what I need - because I am not in this profession. The guy told me that he thought I said I had sewage backup, which I absolutely did not say. And he acted like it was my fault. Their techs have been out to us before and they themselves had been great and helped us out, but unfortunately their dispatchers are terrible at communicating. We would have continued to use them, but now we will not again.

1.  Water leaking under our floor in utility room and thought it was hvac but was told by tech it was not.  So we called this company to detect the leak and repair (we have a slab home no basement).  When I called -the secretary answered and I said I needed leak detection and she said our company does not do leak detection I said well your website says that's what you guys do you detect leaks and repair. She said let me check with my supervisor she came back on the phone and said I'm sorry we do do leak detection and will send somebody out between the hours of 8 and 12 the next day.  At 11 AM the next day no one had arrived and no one called so I called to see where the technician was and they said they are repairing a sewer line as soon as they are finished they will be on their way.  By 2PM no one had called or shown up so I called again they said you're next in line and we will call you when he's on his way at 2:50 they called and said Sal is on his way and should be there soon.  At 4:15 sal arrives.  He was coming from a place 30 minutes away???  I proceeded to tell him the problem and show him where the water is leaking and the first thing he says to me is I am going to knock out the drywall behind your washer and dryer I said you're most certainly not going to do that I said I thought you guys had equipment to detect exactly where the leaking pipe is located he said I am going to run some tests and tell you -I saw no equipment I saw him do nothing then he went out to his van he came back in and went into the closet behind the washer and dryer felt the carpet and said this is where your leak is coming from I'm going to jackhammer the concrete and will find the pipe that is broken.  I'm thinking to myself I guess he knows what he's talking about he's a plumber and sees this all the time even though he didn't do any leak detection with any equipment.  I called the insurance company and got the OK but they said do not start the repair until an actual insurance adjuster comes out and looks at the damage.  This was a Thursday, the adjuster was not coming out until Friday so I told Sal we will start the repairs on Monday.  I then was going to proceed to pay him for the diagnostic he couldn't get his iPad to work he couldn't take the payment so I ended up having to talk to somebody on the phone.   Fast forward to Monday.  The office called at 8:30 in the morning stating Sal will be out within the hour at 9:35 the office calls and says Sal has been in a fender bender as soon as we get another technician we'll send them to your house around 11 o'clock another technician finally shows up (dennis) I tell him what happened with Sal on Thursday and what he was going to do and Dennis said did you actually have a leak detection company come out and pinpoint the leak  I said you have got to be kidding me I said I thought that's what your company did last week.  Even tho Sal had no testing equipment which I thought was odd but I'm not a plumber.  I told Dennis that when I originally called to set up the appointment the secretary told me that the company did not do leak detection but when she asked the supervisor he said yes they did.  Dennis then said what they should've told you was our office in Columbus does leak detection but our office in Cleveland does not.  Dennis went on to say that he is not going to jackhammer any of the concrete anywhere because he does not know where any of the pipes are located and then he went on to say that Sal was actually not in a fender bender rather he was fired and that is why he did not show up this morning.  The amount of hassle headache and negligence (except for Dennis) this company had given us is beyond reproach.  If I wasn't so exasperated I would sue for negligence.  By the fate of the gods thank goodness this company didn't send Sal out to jackhammer our home and cause even worse damage.  Thank goodness for honest people like Dennis who talked to me extensively to calm me down.  I can't recommend them

Would call again. Professionals with fair pricing. They specialize in outside plumbing though. I had them remove a sewer yard trap that was clogging. They brought a camera out to check the pipes, as they should.

We called Handley to fix a leak in our pipes and he came out, said he fixed the issue, we paid him $80, and he left. Then we checked, and the pipes were still leaking. He came out three more times in attempts to fix the leak. Each time he left he said that he fixed the issue, but after laying down newspaper, we found out he had not. The leak kept changing location. Finally we got fed up with his inability to fix the leak and how disorganized he was, so we called Russell Strouse ((614) 496-6694) who was able to fix the leak in 30 minutes with no issues--he's great! I called Handley and asked for a refund, and he refused. I will never use his services again, and I recommend you don't either.

Showed up 6 hours late, said he fixed my toilet but an hour later it was worse than before. When I messaged him about it he made a racist comment about how we should be lucky we're allowed to have private bathrooms.

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