Best Plumbing Services in Ohio

I had a 50 gallon electric water heater replaced. It was a swap of the same model on warranty since the 3 year old tank was leaking. They came to take a free look, then left to go get a replacement tank after 30 minutes. They returned back, 1.5 hours later, claiming they had to go to two places to find the correct tank. The tanks were swapped in 30 minutes. I was charged $1,016.00! This was just for labor as the tank was a free warranty replacement!

Apparently, I was unknowingly paying them hundreds of dollars per hour while they drove across town, to two places, to pick up the water heater. Based on my math, I was charged $406.40 per hour for this water heater to be picked up and then swapped. I was not given any specific breakdown of the cost. This pricing is absolutely astronomical and I will make sure everyone I know avoids this company going forward. I do NOT recommend Apex Plumbing Pros.

Everyone was excellent. Starting with scheduling to final service and repair. All very kind, courteous and professional. Would recommend 100%!

We had 3 sinks that required maintenance. Ian provided excellent service and exceeded expectations! He was very knowledgeable, quick, and took time to answers my questions. If you are looking for stellar service at an affordable price look no further. Our family plans to use Drainbusters for any and all future plumbing needs!

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

The scheduling process was easy, and Michael arrived on time with a courtesy call ahead of his visit.  He was extremely professional, completed quality work and was reasonably priced. Most of all, I feel trusting of McDermott and will definitely call again should the need arise.

Had a sink clog up after a shot glass got into the drain with garbage disposal turned on.  Yelp response was prompt with same day phone consult.  Arrived on time the next day.  Austin was my technician.  Very friendly, polite and funny too!  Great value for the fix.  Would gladly do business with again.

Called to have a toilet leak fixed and they came out same day. We were impressed by how informative they were and answer all questions. Speedy service and respectful and clean. Will use again!

If ever the term singing their praises needed to be taken literally, now is the time.  I am so incredibly impressed and pleased with this company, let me go back 24 hours to explain.

After two weeks of calling around and fighting with other issues, I saw Plumbing One in the Comments section of another home improvement store.  Our water heater failed and with funds as tight as they were, we were particular about the price we were going to pay for the replacement and the cost of installing it.  When I called PO, they (Tom) was quick to answer my questions and, although he was actually on assignment in the field, promised to get the information for what he couldn't quote ASAP and call me back.  He did, within 5 minutes.

Not only was it possible to have it installed this morning, but the price he quoted was half as much as some of these other so-called credible companies.  To make things better, his was a one-time fee versus other per hour rates.  The conundrum now was the need to actually GET the water heater, since we hadn't anticipated the readiness.

He and I spoke several times, as my window of opportunity to lock a next-day appointment was closing.  To make things tougher, when I went to purchase the heater, the (NON)sale price went up $100+.  

After waiting over 15 minutes for assistance that we never received, we walked out and drove to the competition and found a better deal.  Sadly, after we got the item home (I hauled it myself), we realized it was too late to get it done before the weekend and would have to wait until Monday (what's three more days of cold showers and boiling water for cleaning?).

Well, here's the real surprise.  I got a call at 8:03 this morning from servicemen Ron & Tyler, who were in the area and willing to install it IMMEDIATELY or Monday, whichever I preferred.

Do I even need to tell you my answer?

90 minutes later, we were signing the invoice and patiently waiting for them to leave so they wouldn't have to witness the 4-person Fight Zone single-elimination event to see who would be the first two in the hot showers!

Not only do I swear by their excellent service and business acumen, I give an additional hoorah because they managed this despite the recent fire damage to their business, which has supposedly impacted their efficiency...

...not that you'd know it.

I have other upcoming plumbing needs and I already know who I'll be contacting.  I guess it's only appropriate that there motto is, The One To Call.

Bravo gentlemen, bravo.

Great experience! We have been burned the past 2 or 3 contractor/home renovations and were not holding our breath on finding a company to handle a plumbing issue that came up with the shower drain clogging. We called and set up a same day appointment with G&M. Eric came out to take and look and had excellent customer service, super friendly, and took the time to explain what caused the issue and further recommend a more permanent fix. He got us up and running for literally a fraction of the cost of what we were quoted from a well known Roto company in town. I would recommend them as I believe they have honest prices and honest employees. Thank you Eric!

We kept having water showing up in our spare bathroom but could not find a leak anywhere in the toilet or sink so we called eco plumber to check it out. They came during the day when I was at work and gave my girlfriend 2 options - a pull and reset which would cost $430 or a full toilet replacement for $1200. She felt as if she had no other choice so she took the cheaper option. This entire job, from entering our home to leaving, took less than an hour and they charged $430. When I found out that was what they charged and all they did was a pull and reset I asked to see they receipt they gave us. They didn't even give us an itemized receipt. I called to ask for an itemized receipt breaking down what they charged us over $400 for and they said I will have to wait until someone from the care center can reach out and I'm still waiting on that. Absolutely unprofessional behavior to not even leave an actual itemized receipt when doing any sort of labor and if they truly are charging over $400/hr for labor I would not recommend this company to anyone unless you have no other option.

My neighbor down the street gave this company a recommendation. I trust her opinion so I decided to give them a try.

Over the past few years I've had them:
Unclog a bathroom sink.
Had them provide opinion on repair of a double walled pedestal sink. (Repair vs Replace)
Flush the hot water heater (and show me how to do it).
Look at a leaking toilet tank.

They are always professional and always helpful. Their prices have been reasonable too!

I was thrilled with Hesson plumbing from the first call about replacing my water heater. David was polite and professional. He was patient and respectful while I checked prices. They arrived on time installed the water heater, and left nothing behind. Hesson's is now in my contacts as my plumber for any future needs.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John & his son came to install a new water line for a new refrigerator that's being delivered soon. John was polite, clean & takes pics of all of his work. It took very little time & his charge was less than his estimate! He's also available to take electronic payment for his work, so that makes it easy as well.
    Absolutely recommend him for your next plumbing need!

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

This place isn't even worth one star.  Don't call them unless you would like an EMERGENCY in your home.

We are new to the Columbus area and are doing a lot of  work on our new home. I had an immediate need for a plumber to reset a toilet and sink after we installed hardwood floors. They were able to get out within a couple of days. The guys were very professional and did the work in a timely manner. In addition another company quoted me over $650 for the same jobs they did for less than $200.
I have since had them out for other things. They are my go to company for any plumbing needs.
Highly recommend.

We have used this company for 20 years. This is a company that is honest and trustworthy.
We had a company come to check out our cast iron pipes. That company told us our pipes were rotted and they needed to excavate my kitchen, foyer, family room and dining room floors in order to replace the  pipes . Cost $26,000 . Not to mention the fact that we would need to fully replace  entire rooms of floors.
Cruikshank came out and ran the camera from clean out into house and out to street. Also ran from master bathroom to clean out. There is nothing wrong with our pipes. The plumber showed us the video, was nothing like  the one that Atlas Butler showed us.
I would recommend Cruikshank anytime!

Great service. On time, quick communication, got me booked asap and thorough and honest diagnostics. Would definitely hire again.

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