Best Plumbing Services in Ohio

Robert Whitney and his crew came out yesterday to service our water main as it had had a slow leak when we just acquired the house. As a first time home buyer, I was at first worrisome over how long the project would take or if anything may extend it/make it worse, but Robert and his crew alleviated any fears I had by explaining the process, keeping us apprised as needed and being very diligent. They even showed us how important is was to take care of our leak when they found a hole further down the line. This crew deserves a raise and Apex deserves yours consideration if you are looking for any water line work. They were awesome! Would work with again!! Just a shame I can only give 5/5 when they deserve 6/5!!!

Called at 8 am for plugged toilet needing fixed today. I had to call them back at 3:40 pm to hear they can't make it today!

After reading so many positive reviews I really wanted to get an estimate from this company for a small plumbing job in our home. I tried contacting them a couple of times by email and their telephone number. They have no answering service to answer questions or schedule, so i finally got another plumbing company to come to our house.

I needed hot & cold water piped from basement to enclosed  porch.  House is over 100yrs. old.  I had no idea how that could be done, but OWH did exactly what I wanted and needed.  Chris (OWH) was right on the job.  He figured out how it could be done.  I wanted my washing machine on porch from the basement..  Also, needed drain hooked up.  Chris and Garrett were here today and did an excellent job.  I'm so happy,, now I can do all my laundry up here. (My dryer was on porch already). I'm 87 and it's getting hard going up & down steps with baskets of wet clothes.  Thank you OWH for hiring great plumbers.  Mary Mathias    Baltimore, Ohio

Michael fit us in quickly, arrived on time, and quickly fixed our leaky sink. As I suspected, the disposal needed to be replaced.  I will always call McDemott Plumbing when we have an issue.  Friendliest and most professional plumber we've ever hired.

I really wanted to like this company. However when they replaced my hot water tank several months ago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank.
The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring!

Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake.
I have contacted them, and I was told they are sending someone out to, dispute the mold. Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

Today a service person from Mann entered our home without a mask to replace our garbage disposal. I askEd him if he was vaccinated and the answer was no. I asked him to get a mask and our 4 year old grandson and my husband and I (both over 65) left the home. When I called the office I was told that they could not force employees to get the vaccine. I replied, You can require them to be vaccinated to enter a home.  This is absolutely irresponsible for a company to put the community at risk and to be a party to community spread of the pandemic.

If ever the term singing their praises needed to be taken literally, now is the time.  I am so incredibly impressed and pleased with this company, let me go back 24 hours to explain.

After two weeks of calling around and fighting with other issues, I saw Plumbing One in the Comments section of another home improvement store.  Our water heater failed and with funds as tight as they were, we were particular about the price we were going to pay for the replacement and the cost of installing it.  When I called PO, they (Tom) was quick to answer my questions and, although he was actually on assignment in the field, promised to get the information for what he couldn't quote ASAP and call me back.  He did, within 5 minutes.

Not only was it possible to have it installed this morning, but the price he quoted was half as much as some of these other so-called credible companies.  To make things better, his was a one-time fee versus other per hour rates.  The conundrum now was the need to actually GET the water heater, since we hadn't anticipated the readiness.

He and I spoke several times, as my window of opportunity to lock a next-day appointment was closing.  To make things tougher, when I went to purchase the heater, the (NON)sale price went up $100+.  

After waiting over 15 minutes for assistance that we never received, we walked out and drove to the competition and found a better deal.  Sadly, after we got the item home (I hauled it myself), we realized it was too late to get it done before the weekend and would have to wait until Monday (what's three more days of cold showers and boiling water for cleaning?).

Well, here's the real surprise.  I got a call at 8:03 this morning from servicemen Ron & Tyler, who were in the area and willing to install it IMMEDIATELY or Monday, whichever I preferred.

Do I even need to tell you my answer?

90 minutes later, we were signing the invoice and patiently waiting for them to leave so they wouldn't have to witness the 4-person Fight Zone single-elimination event to see who would be the first two in the hot showers!

Not only do I swear by their excellent service and business acumen, I give an additional hoorah because they managed this despite the recent fire damage to their business, which has supposedly impacted their efficiency...

...not that you'd know it.

I have other upcoming plumbing needs and I already know who I'll be contacting.  I guess it's only appropriate that there motto is, The One To Call.

Bravo gentlemen, bravo.

Responsive within 3 days but really no researching the cause of the problem. The rep had his kit to replace both the heating element and the thermostat before he even looked at the water tank.
Ohh he also had a $250 invoice ready. Did fix the problem at least.

I will start with the positive, they were able to make an appt pretty quickly for a water heater emergency for a tenant unit when I was out of town.

Now, my water heater is 8 yrs old. the service tech called me after arriving with estimates and options. He stated the pilot light wouldn't stay lit and quickly gave me replacement options ($1-2000) for a water heater. I asked him if he checked the thermocouple and he said no. I said, if the pilot light won't stay lit, that leads one to believe there may be problem with the thermocouple. After some debating he agreed to check/clean the thermocouple but then proceeded to tell me if the thermocouple needed replaced that they can't order whirlpool parts to replace it. If that's the case, then the company should disclose that to customers upfront.

Luckily, he called later and said it was a vapor switch issue. Which leads me to tell me he didn't fully assess the problem with the unit before calling me with replacement options. Disappointed with the service. Won't be calling again.

We have used this company many times without any issues. Great communication and work. They have always charged a reasonable rate for labor and materials. They are so good I worry they will get to busy and response time will suffer.

Called this company about installing underground drain lines from two of my downspouts. The woman that answered said Heston did not do this kind of work. I told her I knew they did because my neighbor across the street had them do the same thing to his property. I asked her to have them come and give me an estimate. She said there would be a charge of $99.00 just to give me an estimate. Their prices must be awfully high if they want $99. up front.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very professional and courteous. He came on such short notice and got the job done. He gave me helpful tips and was very knowledgeable. We will definitely call him again when we need such services.

I called Mike's Plumbing by just finding him on a Google search yesterday.  I talked to him on the phone and he gave me a quote.  I needed a minor leak fixed under my kitchen sink.  I told
him I would like him to fix it.  He said he could come right over.  He was prompt and very
pleasant, wonderful personality.  The basket had come loose and needed replaced which he
did in about 1/2 hour.  No more leak!  His prices are low compared to two other plumbing
companies that I called for a quote.  Mike's Plumbing is who I will call for all my plumbing
needs from now on.  I had good luck finding Mike's Plumbing and I give him 5 Stars!

Called emergency plumbing services about sewer gases backed up in house and Doug came out to see what the cause was. While we were investigating that issue I pointed out other leaks we had been dealing with. Doug took the time to go over all my concerns with resolutions.

When we got our estimate, we felt it was more than fair and absolutely pleased with it, but it was still a bit more than we had on hand. That's where the front office of EPS came in. They were very understanding and not pushy. When we got funds together scheduling was a breeze.  ESP sent Pete and Kyle out to fix ALL my issues and they did so professionally. The guys were very respectful and courteous.  Highly recommend Emergency Plumbing Services for plumbing woes.

We are new to the Columbus area and are doing a lot of  work on our new home. I had an immediate need for a plumber to reset a toilet and sink after we installed hardwood floors. They were able to get out within a couple of days. The guys were very professional and did the work in a timely manner. In addition another company quoted me over $650 for the same jobs they did for less than $200.
I have since had them out for other things. They are my go to company for any plumbing needs.
Highly recommend.

Cruikshank Plumbing deceptive sales practice: lower estimate by omitting part of work through use of technical terms, pad your bill w/o explanation after work have started.

CLB Plumbing replaced my water heater. They were everything I wanted in a plumber...offered thorough explanation, clean, professional, and dependable. I will be using again if anything else comes up.

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