Best Businesses in Charlotte, NC

I called Adams Plumbing at 9:00am on a Friday, and they were at my house before 10:00am that morning! Overall experience was great and will definitely call them again. The repair was done in less than 30 minutes and was reasonably priced for the labor and part. Appreciated the timely work and friendliness. Would certainly recommend!

I needed my clogged kitchen sink drained right away for an AirBnb on a Sunday. After making several calls around the area to other plumbers, Tony Perkins was the only one that answered and was willing to come out that same evening.

He snaked it and did some other magic and within 30 minutes I had a  flowing drain again.

Love Plumbing Sent 2 people who stared at one another confused while at my house; i had to keep interrupting my work day to  keep them on track. I am no where near a plumber but after a few hours i had to suggest they look at the main water valve un the garage. Low and behold that was the issue. They also Billed me for their lunch break time which they were not supposed to do.

1 star, barely.

Walking out the door to go to work, heard a drip from the bathroom faucet & found that the toilet had overflowed. Company was highly recommended on Angie's List.  Dave was here in no time to snake my clogged drain -arrived at the promised time later that morning. He explained everything he was doing & was very helpful with preventative advice. Very nice & thorough guy!

Noticed a small leak in pipes under our house. After calling a neighbor I was given the name of Hi-Tech Plumbing. They had a plumber at our house within a short period of time. He replaced a section of the pipes that had the leaks. At the same time I asked about installing a new kitchen faucet for us and was told that someone would be back the next day. In the meantime I also discovered that we had no hot water. The next morning another member of the company was at our house bright and early to install the faucet and also to check on the hot water heater. The issue was not the tank only the thermostat which was replaced immediately and both of our issues were fixed in a very timely and efficient manner. They did a great job at a very reasonable price. I would highly recommend them to anyone needing plumbing service.

Came out when he said and fixed my leak!!!!  Can't say that for any other plumber, contractor, electrician in the area!!!

I had a new sink installed with our new countertops and the plumbing had to be completely reconfigured to fit the new sink and faucet.  John was great--he even gave me options of how the pipes would work under the cabinet to maximize the space, and made sure everything worked perfectly. I was very impressed with his dedication to detail, and his willingness to do a good job for me.  I would recommend him to anyone who needs a reputable, honest plumber.

Dealing with Rainsoft has been the worst experience I have ever had as a consumer. The salesman lied about company policy to get me to sign the contract for starters. Then after paying for 3 quarters of the water filtration system (5000$), the system malfunctions and there's a translucent sheen on my water much like a puddle of oil. I called to get service on the system and was told I'd have to pay 150$ just for someone to look at it. I was under the impression as per the salesman, that the lifetime warranty included ordinary service. After I complained, the owner of the company called me to say that they wouldn't give me any service until I paid the balance in full even though the product is non operational. She then proceeded to insult me on a personal level and finally hung the phone up on me. The plumber who installed the system was nice, thus the one star.

I had them come out to a rental unit i own to diagnose a leak i thought may be coming from something other than my a/c unit which i have had problems with and just replaced. The tech came out and cut a 12x12 hole in my ceiling and said yep, its condensation from the hvac pipes and the hvac company can see exactly whats wrong if they put their head up in the hole i cut and he also assured me it wasnt a leak b/c his leak dectection system would have found a leak. Well a few days later i have another company go out and found a leak within 5 mins, cut a few small holes in the wall and repaired the pipe that had a dime sized hole.  Now, RWP is telling me i denied the tech the opportunity to cut more holes in the wall to find that leak???!!! Really, u told me it was HVAC and the leak dectection said no leaks so why would i do such a thing??!!!  Anyway, now i have to pay $159 for a diagnostic fee while i just paid another company to find/fix the issue.

Filled out the form as we have a leak in our house and wanted to inquire if they serviced our area and if they offered alternative hours for those that work full time.

Had a missed call a short time later from Dave.  In his voicemail he mentioned they did service the area and 4:00 PM would be the latest they could come by, unless I wanted to pay more then, I could do later hours, but he would have to pay his guys time and a half, which means he would have to charge me.  He also mentioned that they charge hourly, that at a minimum it is $550(+) depending on method of payment for the first 1 1/2 hours and $250 per hour after.

While I appreciate the quick turn around, I also contacted other businesses at the same time that do offer alternative hours and that will come out for a free estimate to see if they can even locate the issue or even fix the issue.  I don't know whether this company offers free estimates or not, but talk about paying upfront the minimum charge instead of coming to check out the issue like the other companies just made it an easy decision to not call this company back.  

While I don't hate their policies, I'm just choosing to go with others that can fit my needs and budget.  I'm also wanting this information to be out there so people don't waste their time contacting this company if they need alternative hours or don't want to pay on an hourly basis, but instead an agreed price, which is my preferred method.

Absolutely the worst customer service ever. I called for help with a bathroom leak. I had a contractor out prior that didn't finish the job months ago and I never got around to fixing it due to time, money, and extreme family issues. This guy felt the need to be snarky about the fact that I let it go. Honestly it was none of his business why, I was asking for help to fix it and pay accordingly. If he didn't want to do it, he should have just said that, not resort to rudeness.

I had another local business out the next day. Fast. Professional. Reasonable. Take my advice and call anyone else but this guy!

They were called because my 97 year old grandmother's kitchen sink was had a broken disposal. THe charge was $728.74!! I thought they took advantage of her. I called other plumbers and showed them the bill everyone was in complete agreement that she was extremely overcharged. After waiting over three weeks for an explanation from them they agreed to a 10% discount. Still a gross overcharge! I don't see how they can sleep at night.

Heads up:..............NEVER hire Benjamin Franklin Or Dan King Plumbling, or deal with Mr. Sparky.........They are all under one umbrella and are not concerned with fixing a problem. Only adding more to your BILL !!!!! I was referred by
PORCH.............that thing that you use to find help at Lowe's. Don't use it !!!!    They HIDE under many different names !     Use Caution !

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