Best Businesses in Charlotte, NC

I called Adams Plumbing at 9:00am on a Friday, and they were at my house before 10:00am that morning! Overall experience was great and will definitely call them again. The repair was done in less than 30 minutes and was reasonably priced for the labor and part. Appreciated the timely work and friendliness. Would certainly recommend!

I needed my clogged kitchen sink drained right away for an AirBnb on a Sunday. After making several calls around the area to other plumbers, Tony Perkins was the only one that answered and was willing to come out that same evening.

He snaked it and did some other magic and within 30 minutes I had a  flowing drain again.

Excellent service! we had a heat pump unit put in several years ago by Love Heating and Air. We had a question a few weeks later about the thermostat settings, and a knowledgeable serviceman came back to the house to show us how to properly program the thermostat. Years later we had another question, and they still had our unit information on file and could answer our question over the phone. Prompt, efficient, knowledgeable, and friendly staff. We've also had no problems with our unit. Highly recommended.

Walking out the door to go to work, heard a drip from the bathroom faucet & found that the toilet had overflowed. Company was highly recommended on Angie's List.  Dave was here in no time to snake my clogged drain -arrived at the promised time later that morning. He explained everything he was doing & was very helpful with preventative advice. Very nice & thorough guy!

Noticed a small leak in pipes under our house. After calling a neighbor I was given the name of Hi-Tech Plumbing. They had a plumber at our house within a short period of time. He replaced a section of the pipes that had the leaks. At the same time I asked about installing a new kitchen faucet for us and was told that someone would be back the next day. In the meantime I also discovered that we had no hot water. The next morning another member of the company was at our house bright and early to install the faucet and also to check on the hot water heater. The issue was not the tank only the thermostat which was replaced immediately and both of our issues were fixed in a very timely and efficient manner. They did a great job at a very reasonable price. I would highly recommend them to anyone needing plumbing service.

Came out when he said and fixed my leak!!!!  Can't say that for any other plumber, contractor, electrician in the area!!!

John was great and very helpful throughout the process. He took times to explain the issues and to find the problem with leak in my house. Thanks a bunch for your great work... Highly recommended!!

We love our water! One of the most professional companies I've ever dealt with.  They were on time, explained everything they were doing and cleaned up after themselves. The system is working great. We can finally drink our water and it doesn't smell like chlorine anymore. The pure soaps and cleaners are awesome. Thank you RainSoft and Carolina Energy Water and Air!

I called Rightway for a simple replacement of a broken hose sillcock on our home. After waiting for the tech during our scheduled appointment window they cancelled due to a lack of capacity.

The following day the tech was able to make it out. Our quote for a $30 part from the local hardware store was $382 including under an hour of labor!! Quite the mark up. When I asked him to explain the pricing (materials vs. labor), I was told to call the main office because they set pricing rather than customizing quotes to each customer's requirements. Corporate couldn't explain the charge either, and had to refer my request to the owner of the company. He called back to explain that pricing is set based on Rightway's average cost of similar customer jobs, not based on my own requirements - meaning the price of my simple repair is burdened by the complexity of other customer calls! ...and I quote, sometimes the customer wins, sometimes the customer loses.

Bottom line - although the work was satisfactory - the prices are not transparent, not based on actual work performed, and field techs are not given the autonomy to provide good customer service. I would not recommend them to a neighbor.

Filled out the form as we have a leak in our house and wanted to inquire if they serviced our area and if they offered alternative hours for those that work full time.

Had a missed call a short time later from Dave.  In his voicemail he mentioned they did service the area and 4:00 PM would be the latest they could come by, unless I wanted to pay more then, I could do later hours, but he would have to pay his guys time and a half, which means he would have to charge me.  He also mentioned that they charge hourly, that at a minimum it is $550(+) depending on method of payment for the first 1 1/2 hours and $250 per hour after.

While I appreciate the quick turn around, I also contacted other businesses at the same time that do offer alternative hours and that will come out for a free estimate to see if they can even locate the issue or even fix the issue.  I don't know whether this company offers free estimates or not, but talk about paying upfront the minimum charge instead of coming to check out the issue like the other companies just made it an easy decision to not call this company back.  

While I don't hate their policies, I'm just choosing to go with others that can fit my needs and budget.  I'm also wanting this information to be out there so people don't waste their time contacting this company if they need alternative hours or don't want to pay on an hourly basis, but instead an agreed price, which is my preferred method.

Could not help, seemed frustrated and short tempered. At least he didn't charge a service call.

Contacted for quote on couple of things we had in mind for work. After couple of weeks, no response. I gave them the benefit of the doubt either they just busy or very selective in taking projects they want to work on.

Heads up:..............NEVER hire Benjamin Franklin Or Dan King Plumbling, or deal with Mr. Sparky.........They are all under one umbrella and are not concerned with fixing a problem. Only adding more to your BILL !!!!! I was referred by
PORCH.............that thing that you use to find help at Lowe's. Don't use it !!!!    They HIDE under many different names !     Use Caution !