Best Businesses in Charlotte, NC

This company is top notch. Five star service at a fraction of the cost of other plumbers. They have replaced my garbage disposal,  added an outdoor spicket and fixed a broken sewage back up pipe.

The day started horrible.  I tried to fix something under the kitchen sink and all of a sudden there was water everywhere.  I tried to undo what I had done.  I tried to  turn of the water.  It wouldn't turn off.  I tried the whole house and couldn't turn the pipe.  Someone said call the Fire  Department and they came and got it turned off.  I had already called my plumber and he was not returning my call.  I looked on line and found Conrad Plumbing.  He was here in less than a half hour.   He got it fixed with plenty of laughing. I promised him no more plumbing.  He turned a horrible day into a great one.  I'm so glad I found him he will be my new plumber.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Update to previous review: Diyan called me back the next day and informed me that there was a warranty on the tank he installed and that he forgot to mention. He said he left the registration paperwork near the tank (it was) but I informed him that I had already registered the product online. Overall I appreciated his honesty and effort to follow up.

The technicians in the HVAC serVice, Anthony, is wonderful and has been so attentive to my needs as well related honesty, integrity and a vast knowledge of his business.  Micheal with electrical was great, respectful and was in and out of my house quickly with a complete job.
There have been a number of other individuals in both services that have been really great. You can tell they are happy in their jobs and are treated well by Roby!

My house apparently had a main sewer line blockage.  Dirty water was backing up into the shower and tub.  Jacob came out to the house and in approximately an hour resolved the problem just fine.  He had to first remove an interior toilet in order to snake the main sewer line.  The reason for my low evaluation is the price tag.  My final invoice was for $756.86.  Jacob did give me the option to not hire them, however, I was between a rock and a hard place, this clog needed to be fixed ASAP.  Subsequently, I did some research and in my opinion, I believe this price was excessive.  If you're considering hiring these plumbers, I would simply recommend you get an additional quote(s) from someone else for comparison.

Jason came to my house and solved my problems with expertise, professionalism, logic, and understanding!  I have never in my life met a more polite service person.  Massey Plumbing---and especially Jason---is great!  Thanks too to Pete and April for scheduling the visit!  Very impressed!

Beware!  This plumbing company bid on a job 6/3 and accepted the job mid-June.  We had rain delays and needed to delay plumbing until 8/15. The owner emailed  me on  7/15 regarding the 8/15 plumbing date   'got it. keep me in the loop'.  

We called to confirm our timing on 8/12, 8/13 and 8/14 (PLUS we emailed the owner 8/13 and 8/14 to confirm).   We spoke directly with the receptionist each time.

The receptionist was not happy on 8/14 when we asked for her to call back and let us know either way whether she could confirm with the owner if they were coming before she left her shift that day... she said we were being unreasonable (unreasonable asking them to confirm a job starting in 18 hours?!?)  She phoned back 15 minutes later stating they were no longer doing the $2,500 job and we needed to find someone else.  When I asked for her to have the owner, Kenneth, to phone us, she said ' yeah, I can pass along the message but I doubt he will call you'.

BEWARE... $2500 plumbing job is not small. What will they do for you when you schedule a service call?!?

The service repairman, Adam, came out to my home yesterday late afternoon after I called them a few hours prior for service on my gas hot water heater. He diagnosed the problem with the unit which required a part replacement. In under an hour, he replaced the part, tested it and even discovered a gas leak in the pipe and fixed that as well. He was friendly and polite and I'll definitely recommend Charlotte Mechanical to my friends if they are ever in need of a repairman. Thanks for a job well done and giving me hot water again!

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.

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