Best Businesses in Charlotte, NC

For gas fireplace inserts, EPS is the best! Easy to schedule an appointment, punctual and efficient. Would HIGHLY recommend

Amazing service, came out within 10 minutes of me inquiring and went above and beyond for my gas fireplace issues. Arrived on time, gave me a great price and was extremely informational throughout him fixing the issue. I learned a lot from him and got my issues fixed quickly and professionally!

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

This plumbing company was dispatched to my home by Home Warranty for service on two plumbing issues. Both issues where described in my initial service request thinking there would not be any problems. When service man arrived, the only concern he had was to collect the deductible before even talking to me or giving me diagnosis.  Very rude and his only goal was to pressure me in adding more repairs with more expenditures.  Did not have the proper info on codes and what is grandfathered etc...  I would NEVER RECOMMEND them nor use this company for any reason. Terrible!

I called because of a non-functioning electrical connection for my pool pump. The office person (unbeknownst to me) misunderstood the problem and sent two technicians who did nothing more than replace the breaker. They did not consult me. If they had, I could have told them that was not the problem. They did not even check to see if their solution solved the problem, which it did not. They scurried away, refusing to even discuss why they performed a useless service. I called the office twice (in a polite manner) and the owner refused to return my calls.

Never again!

My house apparently had a main sewer line blockage.  Dirty water was backing up into the shower and tub.  Jacob came out to the house and in approximately an hour resolved the problem just fine.  He had to first remove an interior toilet in order to snake the main sewer line.  The reason for my low evaluation is the price tag.  My final invoice was for $756.86.  Jacob did give me the option to not hire them, however, I was between a rock and a hard place, this clog needed to be fixed ASAP.  Subsequently, I did some research and in my opinion, I believe this price was excessive.  If you're considering hiring these plumbers, I would simply recommend you get an additional quote(s) from someone else for comparison.

Jason came to my house and solved my problems with expertise, professionalism, logic, and understanding!  I have never in my life met a more polite service person.  Massey Plumbing---and especially Jason---is great!  Thanks too to Pete and April for scheduling the visit!  Very impressed!

I called Service Plumbing to fix two leaking bathroom sinks. The first sink was fixed with no problem. The technician did not bother to fix the second sink. I called the office and complained, since I had already paid for the service. They sent him back out the following day. He was in and out before I could check the work. Once I did check out the sink, I noticed that it was still leaking. I called back to the office and requested another plumber. They can not get another plumber out for another week. I do not feel that Service Plumbing is putting the customer first, and have had a horrible experience with them.

I used Charlotte Mechanical to fixed my AC which was not cooling the unit, and ended up paying $1,000 to get it fixed. I would NOT recommend this company to anyone, not only did they ripped me off with their pricing, they did not fix the problem. 1 month later, my AC is broken again and not cooling down. I've called them to complain and get someone to take a look at the AC Unit, but guess what?... I would have to pay again for them to just go take a look at it! I'm obviously not giving them any more money. I have consulted with other companies on the issue I had, and they all have said that Charlotte Mechanical stole my money when I supposedly got it fix a month ago. I also tried going to their offices and when I got there no one opened the door, even though, there were many people inside. If I could give this company a ZERO, I would give them that. They only care about taking your money, and not taking care of their customers... UNBELIEVABLE! I will be reporting them to the Better Business Bureau, if I do not get contacted by them after I called yesteryear.

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.

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