Best Businesses in Charlotte, NC

For gas fireplace inserts, EPS is the best! Easy to schedule an appointment, punctual and efficient. Would HIGHLY recommend

THANK YOU to Conrad for helping us out with our gas plumbing problem. We were in a jam and he was able to help us out when no one else could. Before you start any plumbing/ gas projects, contact Conrad and do it right the first time. He's the real deal!

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Diyan and his partner did an amazing job servicing our home after a pipe burst and on another 2 separate occasions for toilet leaks.

From the first visit, his experience and expertise was immediately obvious as he noticed right away that previous contractors had installed the incorrect pressure fittings under our sinks. He detected and fixed the leaks within a couple hours and also outfitted the hot water tank pipes with several temperature barriers after he noticed they could become a safety hazard. He also walked me through the work he completed and explained why he did so.

On another occasion, he replaced our 12 rough in toilets with more appropriate 10 rough ins after they began causing leaks. Diyan and his partner were courteous, explained the problems clearly, were right on schedule, and left the bathroom cleaner than they found it.

For those of you that are less than comfortable having technicians come to your house while you are alone, rest assured that the CPM team will give you a call before heading over and send a text with the full name and photo of the technician coming to your location.

I can't recommend Charlotte Plumbing Masters enough.

Left messages to have someone call and schedule an appointment - no one called.

If there was an option for zero stars they would get it.

My house apparently had a main sewer line blockage.  Dirty water was backing up into the shower and tub.  Jacob came out to the house and in approximately an hour resolved the problem just fine.  He had to first remove an interior toilet in order to snake the main sewer line.  The reason for my low evaluation is the price tag.  My final invoice was for $756.86.  Jacob did give me the option to not hire them, however, I was between a rock and a hard place, this clog needed to be fixed ASAP.  Subsequently, I did some research and in my opinion, I believe this price was excessive.  If you're considering hiring these plumbers, I would simply recommend you get an additional quote(s) from someone else for comparison.

Reggie was my Plumber and we had a slight miscommunication but then it all worked out.  He was super nice and fixed everything.  I would have him in my home any time!   Great guy and did a great job!

I have used them in the past and thought highly of them. Today I called with a problem. When I told the scheduler it couldn't wait a week she simply hung up on me. Needless to say I went somewhere else. Their motto should be don't count on us

I recently hired Charlotte Mechanical to install a compact whole house water filter in my townhome. Calvin arrived and was friendly, knowledgeable, and professional. The water filter was installed in a reasonable amount of time and for a fair price. I called two other plumbers and Charlotte Mechanical was within the same range.

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.

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