Drain Express Sewer & Drain Service

I've used Drain Express numerous times at a rental property that has some unique plumbing challenges. While they aren't the cheapest, I gladly spend the money because I get an extremely informed and honest opinion and the work gets done right the first time. They've put two clean-outs in for me and have snaked lines numerous times with one of the longest snakes with a camera in the area. Finally, the first time I used them I had an issue that was a Charlotte Water responsibility and they coached me thru how to interact to get the best outcome.  If you've got a complex problem (or think it may be complex), call these guys first.

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

I had water backing up in my bathroom sink downstairs, we used Liquid Plumber to clear the drain and had already dugout the drain in the back yard and my son had used our hand held snake but after that we heard water gurgling in the pipes so I called Drain Express. Ryan started checking out problem, I suggested  using the motorized snake but had to leave for about twenty minutes, when I returned he had finished and had already put his equipment in his truck. I was surprised! He charged $350, I complained about the price and he said that's for just coming out and with the pandemic everything is more plus the price of gas to run the trucks. I still have water gurgling in my pipes and I'm wondering if he really did use his electric snake in my drains. My son also covered the drain in the back yard and I'm still wondering what Ryan did become I still have the same problem.

Your response is not the truth. The service was on the same day. The dish washer was pulled out that day and I was told it wasn't the dish washer therefore he cut into the wall. No worries I had a friend fix the whole in the wall that you refused to fix. It's been over 3years.

Outstanding guys! They thoroughly explained the problem to me and how to prevent it in the future. Fast, friendly and reliable. Will definitely use again!