CN Coterie

Our toilet was leaking from the base. CN Coterie was very responsive and had a fair price. They came promptly and fixed it. They were also easy to work with in getting all the information my building required of them.

We were fooled by the high Yelp rating. BUYER BEWARE. TOTAL SCAM ARTISTS, hack plumbers and electricians. Make sure you scroll down to bottom of the reviews page to click on '41 other reviews that are not currently recommended'. Somehow this way their bad reviews are hidden. We hired Ricardo and Dinesh to relocate our gas and water lines and add electric to build a brand new kitchen. Plumber license 1504 belongs to a master plumber called Johnny (Johnny P&H contrac inc). CN hides this as he has terrible reviews!

1. Ricardo sold us on the idea that they have done this before and would drill holes through the center of the floor joists according to DOB code to move the lines but instead they cut 12 inches by 3 inch deep cuts on the top of structural floor joists, and several holes for electrical totally illegal and not to code and dangerous. My husband knows the building codes, and was shocked to see this so he brought in a structural engineer who said the floors are compromised and unsafe and not to let them even touch the joists any further. When my husband questioned Ricardo, he became aggressive and said drilling holes through the joists would require much more labor and materials, but that is what we had paid him a lot of money for!!! Now we are spending thousands of dollars getting it fixed. THEY HAVE NO KNOWLEDGE OF EVEN BASIC NYC BUILDING CODES. See the pics, THEY BOTCHED 10 structural joists in the living room.

2. They cut the ceiling of our downstairs neighbor, left early without informing my husband. Our neighbor was furious, and when my husband called Dinesh, he made up LIES AND EXCUSES acting like he didn't know what happened.

LASTLY #3 - They illegally shut off gas meters without immediately notifying DOB & Con Edison of gas leaks which is required by law and waited 1 week to notify DOB & Con Edison because they were trying to sell the co-op board on a $91,000 solution to fix the basement and when the board asked them for more documentation and details after a walkthrough on Friday at 5:30 PM, they knew they couldn't provide legal documentation and continue the scam of the co-op so they immediately notified DOB & Con Edison only for them to come on Friday night at 8:30 PM to shut off gas for the whole building BEFORE THE SNOWSTORM.

I STRONGLY ADVISE YOU TO NOT FALL FOR THEIR TACTICS AND USE SOMEONE ELSE FOR YOUR PROJECT.

These guys are at best handyman skill level, at worst putting lives at risk, conducting illegal not to code plumbing and electrical work. My wife and I hired them for filing NYC DOB plumbing permit, relocate kitchen plumbing and upgrade electrical in my east village co-op apartment.

Big mistake, they  didn't know that I have a decent level of electrical and structural engineering knowledge (studied in college) and once I saw the work, got very concerned, showed pics to my NYC registered architect that I had used last year and guess what? nothing to electrical code and terrible plumbing work not running pipes through the middle of joists as they had promised and thus compromised the structural beams (see attached email pic, redacted to protect personal info). Next, they tested my gas line, found leaks in basement, illegally turn off 2 gas meters, came up with a $91k estimate to fix the problem, and did not notify DOB and con-Edison for almost 1 week until they figured we are not going to give them more money. We got advice from a referenced licensed plumber and again guess what? totally illegal and dangerous acts. Now we are hiring a legitimate company to help us.  

I suspected neither of these guys (Ricardo or Dinesh) are properly trained, educated or licensed to handle anything more than simple handyman work that they probably learned while picking up small jobs.
I spent about 30 mins this morning researching their license numbers on DOB &DCA site and was shocked to find their GC license (621125) belongs to East Enders nyc inc, electric license (02938) belongs to some Joey elec't. Most concerning fact, the plumbing license (1504) belongs to Johnny Nanhu, the master plumber of Johnny P&H contrac inc who has a DOB violation record of fine and 2 year probation!!! (see attached pic) just unbelievable how all this information is hidden behind CN coterie which is just a registered cooperation (DOS ID 5034867) with no licenses and thus no legal liability which means their contracts are worth zero and will not hold up in a court. No wonder when I asked them to fill in the DCA contract template, they suddenly called me to come up with a new 'idea' to save us money and I never received the DCA contract since the template asks for a DCA home improvement contractor license number that they obviously don't have, what a scam!

Should have done my proper due diligence before hiring, just glad I did not hire them for a large scope of work and can easily supersede the permit to complete my renovation.

I never post reviews but this was so egregious that I felt a responsibility to alert the community. Please be careful before hiring for them for anything...even if its a simple handyman job.

I needed my faucet removed to replace a countertop. This company was very professional and communicative. There were a lot of hurdles during the course of the project, but they handled it well, communicated with the countertop contractor, and always kept me in the loop. Their prices are also quite reasonable. I highly recommend this company for your plumbing needs.

These guys are TOP notch. I don't know about you, but I've significantly struggled finding fair, decent (not corrupt!) contractors in New York City.

I've been burned by several electricians including ones who overcharged and did not wire things to code.

I had absolutely the best experience--they did not rip me off whatsoever and took their time to insure the proper parts were installed and everything that was done correctly.

I will definitely be using these CN again!

I had previously purchased a dining area light fixture and three ceiling fans which I needed to replace the old ones. I contacted the company, described what I needed and was given a quote. The quote appeared a little expensive, nevertheless I went ahead with hiring them based on the strength of reviews I had read. I was not disappointed.I am so pleased to have found this company which uninstalled my old items and installed my new ones. Dinesh and his coworker were very professional, went straight to work as well as explained what needed to be done when coming across any issues. My new items were unboxed, efficiently assembled and installed. Based on this first time experience with them I'm planning to make a list of items I need to be looked at and repaired in order to contract them again.

I work for a property management company, we discovered CN Coterie on Yelp 2 years ago. Initially we contracted them a electrical repair on one of our property, our tenant at the time was pleased and they expressed to us that CN was punctual, professional and gave them a detail explanation of the electrical fault and solution.

After our first experience with CN we then started to use them for more of our properties. They are very reliable especially when we are in need of emergency services. If CN says that they will be there in 45 minutes then they will be there in 45 minutes. Ever since working with this company we never had a issue that needed to be repaired twice. If CN come out to make a repair then that issue is fixed, we never have to worry about the same issue recurring.

It's a relief to know that if we have a service request on one of our properties we all that we have to do is just send CN a email detailing the work needed and they will get it done efficiently.

Excellent service. Ricardo and his team were fast to respond to my need for an electrician to 1) diagnose the issue and 2) provide a clear, honest quote and 3) perform services in a quick and professional manner. We had a fuse issue that put out 6 or so outlets in our home that 2 or 3 other electricians could not get to the bottom of. Ricardo and his team came in and took care of the job with ease. Highly recommended and we will work with Ricardo and his team again if needed!

Ricardo was on time (actually earlier) than our appt.  He was fair and honest with his pricing of fixing my bathroom faucet and overflow plate.
I will definitely call him again next time I have any plumbing issues. Five stars!!

I had a multitude of remaining issues lingering in our apartment, from a leaking sink to a weak toilet valve to 2 dead electrical sockets.  I was on the lookout for someone who could tackle a wide range of issues and am glad I found Ricardo.  He came in, assessed each issue, and fixed each one.  He took his time to make sure that everything was fixed as needed.  The electrical work proved tricky, but he stayed as long as needed till everything was just working, even when it involved having to rewire outlets and other work that wasn't anticipated to fix the issue.

Highly, highly recommended for repairs, especially if you have a multitude of them that require different specialties like plumbing, electricity, etc. and you want a single contractor to tackle them all!

This company was very responsive, but extremely pricey.

Our hot water in our shower wasn't working. The contractor came by and replaced a part behind the fixture. They entered the apartment at 12:14pm, and left at 12:24pm. Less than 10 minutes of actual work - awesome. So kudos for this.

I was initially invoiced $450 for the work, but it was later discounted to $318.

I am really in the wrong line of work!

CN was very professional. They were punctual, fixed the sink, did their job and left. They also made the quote incredibly easy and were priced fairly. Super easy to work with and I'll hire them again. Thank you!

CN Coterie Dinesh and Andy were exceptional. My residence had an issue where I would turn on multiple appliances each time, and the circuit breakers would trip. After gathering numerous estimates, I decided on CN Coterie. Dinesh came to my residence and provided me an estimate and several options to resolve this issue.  The estimate was reasonable in comparison to other companies. They even offered the service of painting and patching the areas where they needed access, alleviating my need to acquire a painter.
Furthermore, throughout the entire process, Dinesh and Andy provided me with a wealth of valuable education and incorporated my thoughts into this project.  The project consists of installing a subpanel on the home's second floor, rewiring the existing wires, and installing outlets dedicated to each appliance.   At t the conclusion of the project, everything was tested and worked adequately. Not only was the work professional and efficient my home was left neat and clean as though no project existed during the weeklong project. I had several projects for my home, namely a kitchen renovation next, and I will have CN Coterie, without a doubt, do this kitchen renovation project.  I would highly recommend anyone doing electrical work or a home renovation project to contact CN Coterie, namely Dinesh and Andy. You will be dealt with professionally and receive a reasonable estimate with options for your project.

I reached out to a few contractors for a toilet repair. Ricardo & his team were the most helpful & responsive. The pricing was fair, and they were very professional & accommodating throughout the process.

The team is very fair, quick and detail oriented. We have used them numerous times over the past three years or so for help in our apartment and apartment building.

CN Coterie installed my washer/dryer combo, they did exactly what they initially discussed with me, they was punctual, very professional and they met the deadline to complete the job.

Had CN Coterie work on my roof, plaster walls from water damage and fix air conditioning units. They did a great job, with quick response and reasonable price. Will definitely use them again.
VH

The good news: CN is relatively responsive and will book an appointment for your project and your wallet quickly.

The bad news: Completely helpless service guy couldn't figure out a routine disposal and faucet install. Ongoing leaks, improperly diagnosed fitment issues, poor quality workmanship, lousy follow up, 5 service calls, miscommunications and nothing to show for it- only guesswork, hack mechanics, and a bad attitude.

Ladies and gentlemen, this is what service nightmares are made of. Costs as much as a lawyer, and you get even less for the money. CN could learn from the old saying: Measure twice, cut once. In this case, call once, but call someone other than CN Coterie.

Very cost effective. They do a great work with a reasonable price.

Extremely professional. Very talented. Especially accommodating. I highly recommend this company.

Fantastic all around!!  My situation was dangerous and getting worse.
My 50 gallon gas water heater set off my carbon monoxide alarms 3 times in 2 weeks.  Im around today only because I made sure to replace old batteries.  Beyond stressful to say the least.  Ive reached out to numerous contractors with no success.  The only thing they did was charge me a inspection fee, get their money, then never return any of my calls.  Within minutes of placing an ad here on Yelp, the Coterie team was the first to respond.  I spoke to Denish.  He arrived at my home same day within 2 hours.  Saw my very dangerous scenario then took action immediately by disabling the gas heater on the spot.  Then came up with a plan and a solution.  Two days later I had a brand new electric heater.  No more exhaust or worrying about that pilot light burning without proper ventilation.  I should mention I live in a duplex.  Main power grid is on first level.  Water heater is on second level.  Holes needed to be made in walls to run power.  In less than a few days, all work and repairs were done.  And now I can finally have a good night sleep.  

Shout out to the FDNY for their excellent service!

CN is the best and most reliable service I can count on if anything goes wrong in my home. Real professional and high quality services they provide. I had a really bad leak in my bathroom and everyone I got to take a look at or try to attempt and fix my problem couldn't. That's where CN stepped in and was able to get it fixed within no time. They diagnosed the problem like a piece of cake. Saved the day for me, HIGHLY RECOMMENDED!!

Ricardo responded on the phone promptly, arrived on time, methodically figured out the problem with my thermostat, all with a big smile for two and a half hours. Thanks for the patience and expertise and being reasonably price. Great find of a handyman in the Harlem neighborhood. Highly recommended.

Very disappointed. I spent hours finding an electrician who was avail at a specific time to coincide with our internet provider for my office.
CR said they would be there between 12-1 and confirmed by email.
They never showed up, and when I called, I kept getting a vmail response which says mailbox is full.
So I emailed them - and the person asked where they were and they responded asking me what time they were supposed to arrive. (didn't I request the time the day before and they confirmed that it was at noon? Just scroll up and look at the original email). By 2pm still nothing, and I had to cancel my other service person who I arranged to be there at the same time.
It seems like it is a one man show and no one knows what is going on.
I had such a busy day and spent so much time on arranging, that now it wasted a half day of work and added another day of work now b/c I have to try to arrange and find a new company  to coordinate with the internet company.

The service tech was on time and very knowledgeable, he did everything that I asked. There wasn't any hot water in my apartment, the tech diagnosed and repaired my hot water tank, I was very satisfied with the work that was done and the cost was as estimated. Excellent work CN Coterie!

We reached out to several lighting companies re: the installation of 8 recessed lights with a dimmer switch in my living room. Many of the companies replied, but could only do half the job - they could install the lights, but could not repair or patch the holes, meaning I would have to find a second company to do all of that. Annoying.

Thankfully, I kept searching and came across Ricardo at CN Coterie. After a quick estimate, we finalized details for the entire job, and work began a few days later. It took a little longer than anticipated (2 full days of work) to install the 8 lights and wall dimmer switch, and then patch, sand and paint the holes, but the work itself was great and the price was reasonable. Most importantly, Ricardo was responsive and a professional. Definitely recommend him if you need a contractor!

I contacted CN for a small scale project. I needed to refurbish my bed and change its color from brown to gray. They showed up on time and stripped the color; sanded it down and painted it. The job took about a day -- the team was so professional and worked well with all of my requests.

Great experience! Ricardo responded quickly to my Yelp message, and was able to come fix the exhaust fan in my bathroom the very next day. Great quality of work and he was also very timely and tidy, which is something I haven't seen with other electricians. I highly recommend him!

Wonderful experience! Ricardo called 5 minutes before he arrived, was courteous, helped me with all of my repairs and was able to charge my debit card and email me a receipt. I would highly recommend him for small and large projects. Great service.

I was really impressed by Ricardo and his team. My in laws had a huge flood that wrecked two floors of their home and my husband had gone through a few contractors that were not fitting the bill (am being polite of course) but these guys really did an amazing job.  Highly recommend them!

Excellent work. Plumber was communicative and exceedingly professional. Had a mask on the entire time. Immediately contracted them to repair a few other minor issues.

Dinesh from CN Coterie deftly fixed our electrical problems that were originally wired wrong by the builder. He was very professional and his quote was fair and accurate for the work done. Would highly recommend DInesh and the company for electrical work.

Ricardo is one of the best contractor I've ever worked with, he is very professional and his prices are very reasonable. He legalized my basement for me, I've gotten a violation from the city and I was told that I had to demolish my basement and I called CN Coterie for a demolition job and they saved me from making a huge mistake. They guided me and led me in the correct path, they drafted the architectural plans, had it approved and acquire all necessary permits for me to have a legal basement

Ricardo did some electric work for us. He wired up a new ceiling fan and relocated two boxes, which was a pretty big project that required cutting out large pieces of drywall.  Everything works great, and the walls are patched up perfectly - you can't even tell there was any work done to them. On top of that, he's also a really nice guy and very easy to work with. I'd highly recommend him for electric work.

Quick response rate, nice people with a high level of knowledge of the plumbing field. I look forward to working with them.

If you're looking for high quality craftsmanship and professionalism then CN Coterie (located in New York) is your go to company. They will take their time to get the job done accurately. They cover a wide range of expertise such as architectural designs, violations removal, electrical, plumbing, carpentry, furniture repair, they are basically a full home renovation company.

Ricardo is a true craftsman. He did a wonderful job on my drywall repair - took his time, was very meticulous and was overall amazing. I'd call him again in a heartbeat!

We hired Ricardo to connect the refrigerator icemaker to the water line.
Very professional, reasonably priced, quick service. Would definitely recommend and will consider CN Coterie for future projects.

The first thing you'll notice about working with Ricardo is that he replies incredibly quickly to messages on Yelp. I sent him a message around 9pm last week, and he replied in 8 minutes. That is amazing service, far beyond the call of duty.

I had Ricardo come to review some water damage in my apartment. He very quickly and definitively diagnosed the issue and recommended two courses of action, depending on budget.

Ricardo and his company provide superb customer service, great expertise in plumbing, and a great value as well.

Contact him if you have any plumbing or electrical needs. You won't be sorry! :)

Ricardo has helped us a couple of times for plumbing needs, first with our toilet and then with our sink. He has been responsive, clear with pricing, punctual, and tidy both times. My wife and I would highly recommend him.