Best Plumbing Services in Massachusetts

I called Mike Hickey in a panic this morning, he happened to be in the neighborhood, came right over and luckily my furnace seemed to be working ok, although it hadn't been the day before.  Mike was professional, courteous, and refused any payment.
I'm so glad to be able to have a plumber in my town to call upon in the future!

My previous plumber retired. I was fortunate to find Bartlett and Steadman. I had gas furnace overhaul and sump pump correctly installed. Everyone from office to onsite plumbers were total pros and couldn't be nicer.  On time, dependable and excellent prices. You won't go wrong with these guys.

Ray arrived early (wow!), did the needed work quickly, and got it inspected just as fast - with no problems whatsoever.

Two comments: Ray may charge a few dollars more than some other plumbers, but in the professional trades, I've always believed that you get what you pay for. Being cheap just doesn't pay in the long run.

The other comment is to be VERY wary of any plumber that doesn't list his/her license. By law, a plumber's license type and number must be shown on any sign, listing, or advertisement. If he/she doesn't list it, they're probably not licensed, and you could run into insurance problems if there's ever the need for a claim.

Wow
Knew the problem, had the parts, fixed the problems right first time.  These guys are good!

Best customer service you could ever expect. Paula ( front desk) was so kind and helpful. Walked me through my choices. Michael joined forces and helped me with my final decision. They were both patient and resourceful. The end result was incredible. This is where you want to go for your fireplace.

All good.  Fast (same day) installation of a new water heater.  Quick response to my initial call, helpful Q&A by text, on-time arrival, thorough clean up and everything done as discussed.  Accepts credit card.

Rob did a great job.  He checked out our boilers, replaced an overflow valve (years ago while fixing a gas leak he noticed the valve was leaking and said to keep an eye on it -- as predicted, the leak eventually got worse and needed to be fixed).  Rather than disassemble the boiler to see if there was any internal soot buildup he reached in with his cell phone to take a video -- saved at least an hour to confirm the boiler was clean.

Highly recommended.

My kitchen disposal died without warning.  I requested a quote, and David responded with a reasonable cost and the only plumber who could do the work the following day.  With hot weather on the way, I didn't want food rotting in my kitchen sink.  The install was quick and I'm super impressed with the new unit.  I definitely feel I got my money's worth!  

David followed up with me the day after install to ensure I was pleased with the work.  Definitely will use again if I have a plumbing issue!

I would highly recommend Mike.  He is very nice, dependable, respectful of your time (will call if running late) and does great work.  It was a really good experience hiring him.

Like me, you're probably on yelp looking for a plumber. I'm not reviewing Paul's work, just his approach to new customers. I reached out and spoke with Paul regarding significant water damage in my condo. I was pretty excited that I found someone competent sounding who was going to help with this urgent need. But no callback for days from Paul. When I reached out, he said he hadn't bothered calling back as there wasn't enough money for him in the job and getting to my part of town was a hassle. Here's to new business!

100% positive review for Rich Mathews & Son plumbing.
My gas heater was blowing air non-stop regardless of the temperature. Rich methodically checked everything that could be causing the problem. He also patiently explained what he was looking for with each diagnostic. It turned out to be the wiring from the thermostat to the heater. Another company had ruled out a thermostat problem. Rich fixed the issue quickly.

Other positives...Rich ALWAYS returned my calls! He was heavily scheduled and since my issue wasn't an emergency in the warmer weather, we agreed he would come by as soon as he had a break in the schedule. Another job couldn't be done in the rain so Rich called and said he could come by within an hour. After the problem was fixed, Rich called the next day to follow up and make sure everything was still working as expected. Amazing customer service!

I called Dan first thing in the morning, he returned my call by mid morning and was installing my hot water heater by mid afternoon.  I have been between plumbers for awhile, it's hard to pick the right one. God knows I should have yelped the last crazy, with a capital C guy that I picked! Several calls around, Dan was strait forward and the best price! The work was done within the hour, and the cellar was left neater than when he arrived! I was referred to him by my neighbor, who called everyone in the book last winter when his heat went out. Dan was the only one who returned his call and then came out to see if he could get it going on a Sunday. I am no longer in between plumbers. Dan and his right hand guy Brian are definitely the guys you want to call.

These guys have fixed my HVAC furnace.  They were fantastic - showing up exactly when they said they would.  After I experienced a second problem with the furnace, they came again, fixed it, and refused payment because we should have noticed that last time.  Last time was SIX MONTHS prior.  

Net/net, after going through 3 HVAC repair companies that couldn't get the job done, these guys nailed it and saved me a ton of money.  Can't recommend them highly enough.

Overpriced with an attitude.  Got a price on a water heater and the bill was much higher/unacceptable.

For my entire life my dad was a plumber/heating contractor so we never had to think about who to call.  Dad is now in his 90's so when my tenants furnace stopped working in January we were in a panic because we needed to have it replaced ASAP.  I found White's Plumbing & Heating in Medford and called them.  It was a great choice.  

They came out the next morning to give us a price and work started almost immediately.  We had to have an abatement company remove the furnace due to asbestos and.our chimney relined and White's took care of all those arrangements as well.  We are very pleased with the service, and they were very reasonably priced.  They are now our go to plumbing and heating company.

This is an excellent local plumbing company.

We have used Puleo twice in the last two years and both times were great experiences.

We got a fast call back - not very common, in my experience. After that they had a truck to our house pretty soon.

The plumber who came to the house was very professional and great about explaining the problem and his proposed solution. I know NOTHING about plumbing and having someone who was not condescending and helpful was great.

Soon after, his boss called me with an estimated price that was very well explained and, in my opinion very fair. The actual billed price was actually on the low side of the estimate!

The work was quick and well done, as far as I can see. The plumber who did the work was very careful to clean up after. It truly looked like no one was ever here.

It is great to have a reliable, professional company to rely upon when you need them.

Puleo was a great help to me and I hope you give them a look too.

I had Boston Standard replace my oil heating system with a new gas heating system and at the same time install 2 Navien tankless hot water heaters.

From the time they 1st visited the property they were completely professional and knowledgeable.

I had obtained several estimates but went with them mainly because they really seemed ready to back up their work. This is my primary residence and will be for a long time. I did not want to work with a company that was going to disappear right after they were paid.

Boston Standard finished the job on time and on budget. Everyone I met at the company was professional and helpful.

The guys that did the actual installation were highly professional. Started on time (the install took 7 days) and they always left the work area clean.

Great job. I am very happy we went with them for this project.

Stopped using this service many years ago after getting ripped off on an exhaust exchange. Found out later after paying $5000 for a exhaust exchange out the back of my house that the reason why there were issues with my furnace had a smaller pipe going into a larger pipe and putting it out to the chimney and apparently it was leaking from there, I know the business was really good when the father Ranett he was a great guy and took good care of the customers so they always came back son took it over and I think that's probably why you see three stars on there now. I'd rather try somebody who I don't even know then risk getting ripped off again by someone like that, beware stay away and be ready to pay through the nose for something you may not even need

Dave was great and went through all my options to replace the heating system. We spoke several times by phone to review my options. Dave took his time and explained the differences in the systems to me. Service was fast and quick. The service men were courteous and kept me informed of the progress. Dave called me after to check in. Dave managed to save me some money also. Losing heating is a big deal but they've made the whole process a lot easier! I would highly recommend this company.

Their job rates are exorbitant - 3 to 4 times more than regular market price. Like other reviews here, we got limited service and over charged. The person repaired a 20 year old drain stopper, the type Home Depot employees give away for free. The part should have been replaced just on principle. Rodenhiser does not give itemized estimates, the labor is not drawn out separately from parts. We ended up paying about $425. an hour labor and $5. parts for some guy to re-caulk a drain. The job was crappily done and the caulking was left uneven and messy.

BTW - Watch out for the fake 5 star reviews. What normal customer doing a review writes:

There's a very good reason why Rodenhiser, a family company founded in 1928 is still around - they provide outstanding service and exceptional quality.