Joseph G Perry Plumbing & Heating

I have worked with them a  few times.  They are responsive and communication is to the point. Prices are fair.

They are on time and good at what they do, only issue for me is they are expensive. Or maybe I am just too out dated on the labor cost nowadays. Either way I was not aware their rate  $350 per hour for two people and I was shocked when I received the bill. How stupid was I, making small talk and consulting for future work while paying them at that rate.

Joseph G. Perry team went out of their way to contact me on a package that was mistakenly delivered across town to their address.  They were diligent in contacting us and this required some figuring out as our phone number or correct address wasn't on the package. Although this review isn't directly related to their plumbing business - this act does show their 1) that they are caring for people 2) Honest business  3) due diligence and follow-up.  Team well done!

Joseph G Perry  is run by Gary in the Main office that commands a handful of young talented plumbers. They replaced a Shower, Bath Faucet and Drain System within 10 days of my initial call.  Their plumbers that come onsite are friendly, prompt, professional and talented.   Carpentry work was needed on my job and they did a bang up job there.  The only gripes I have is their main office does not return your calls. I  had to pester them and leave 2 messages and reply via email to get them to call me back. They did go way over budget on the initial estimate, but it was fair because the job was a bear to do and involved carpentry.  I usually do my own plumbing but this was too big of a job for me.  They sent Ethan and Elliot,  2 talented plumbers/carpenters to do the 6 man hour job They are expensive, but good talent is hard to find these days especially old school plumbing which is taught by Gary and was requested and done here.  Perry is a good 7am-5pm M-F plumber, but I don't think they will respond to an after hours call in a emergency. I think they really hand pick their jobs.  I would call them back to do another job definitely.  We  will see if they respond to my next job when I call ?

Wow
Knew the problem, had the parts, fixed the problems right first time.  These guys are good!

Gary came on a Saturday when our circulation pump died.  He swapped it out with a steady efficiency.  He also noticed an issue with our damper that he corrected which he estimated will save 10% annually.  At least four other plumbers over the years failed to notice that!  Great work!  Thank you, Gary.

Still the best plumber. We discovered a pvc pipe that had nails through it from when the original renovation occurred in 2013. Over time the crack worsened, and we came home to water all over our downstairs bathroom. Joseph G. Perry managed to fix it sooner than I had hoped.

Was looking forward to getting a quote a couple of weeks ago, but still have not received it and no communication.

We were pretty happy with our service and we will use them again. They were efficient, competent, and did the work for significantly cheaper than our usual plumber. We had an issue with one of our bathroom tiles not being put back correctly and they came back immediately to fix it. The only downside was that they didn't clean up after themselves and we were left with a bunch of pvc pipe shavings (although in all fairness it was a basement).

Nice guys that are helpful and always willing to help out in case of an emergency.

Very responsive and high quality. We had a leak over the holiday weekend and they came by within 30 minutes. The prompt response saved us from considerable water damage to our ceiling below. Would recommend them for any project without hesitation