Curt & Jerry Sewer Service

I had a drain backing up in the basement on a day when a snow storm and the city shut down. I called someone I'd used before but he couldn't get anyone here for several days. He recommended Curt & Jerry. They were here in about 2 hours and quickly figured out that the problem was the kitchen sink even though the sink was running normally. The charge was reasonable. I couldn't be happier.

We had them come to open up our clogged drains. Boy! Did they open the drains!!! It is now running though our downstairs ceilings. The company will not take credit. Said it was our fault because we have old pipes. They advertise licensed plumbers but both gentlemen where not licensed, they told us that, after they were finished. After contacting the company, the lady was very rude and won't give their license number or bond information.
Dont use them..

They came out to unclog a main drain, but were unsuccessful.  Said they needed to use their bigger machine but couldn't do it that day.  We rescheduled.  When they didn't show during estimated window of time, I contacted them.  Denise said I was next.  An hour later I called again, Denise said they weren't going to make it but could come out next week.  Instead I found someone who worked on the weekends.  But they only had a 100' ft cable and were also unsuccessful.  So I called Curt & Jerry back and scheduled a new appointment, and told Denise the only time I wasn't available was between 2:15 and 3:15.  That's around the time serviceman contacted me that he was headed over.  When I said I wasn't available, he asked if my tenant was.  I told him I'd check and call him right back.   I reached my tenant immediately and it turns out he was available.  But when I called back, service person was already headed to another job and would not reconsider, but said I'd be next.  I checked in around 3:30 and Denise said I was next.  When I asked if she could check to make sure they were going to make it that day, she said she couldn't bother them.  I called back at 4:30 and Denise had already left for the day and no one ever showed or called.  Lousy customer service.  Too bad because I'd used Curt and Jerry's in the past and they had done good work.  But communication and follow through matter, especially when you're dealing with sewer water backing up in the basement.

These folks are honest, fairly priced, and get the job done right -- and fast! I was quoted several thousand dollars by one of the big-name, corporate plumbing companies. I sought a second opinion and somehow ended up here. Curt and Jerry got me fixed up for a fraction of the price. Everyone at the company from Denise on the phone to the fellows who came out to do the job were extremely helpful and honest.