Description

We are a local family owned and operated business in Indianapolis. We value each and every customer that chooses us to come to their home and provide service. They will never be just another number. We understand the stress and inconvenience that a plumbing issue can inflict on a household and we want to take on the burden of that stress with top notch quality driven service. Pristine Plumbing is a team of professional plumbers committed to providing you with the best plumbing services in the greater Indianapolis area. We have over 35 years of combined industry experience which allows us to provide you with quality customer service and efficient plumbing work. We specialize in pipe inspection, drain cleaning, sewer repair, and water line repair as well as water heater repair and installation. All of the residential plumbing and commercial plumbing services in Marion County and Boone County, IN, and the neighboring areas are reliable, affordable, and long-lasting. It is our belief at Pristine Plumbing to treat every customer as if they are family. We understand that seeking out a plumbing contractor can be a daunting task, and it can be even more stressful to welcome someone into your home or business. Our team is comprised of respectful and vetted professionals that treat your home with professionalism and care. They aim to make your service process as stress-free as possible in addition to leaving your home in clean and pristine condition when their job is done.

SERVICES

Emergency Services, Bathtub & Shower Installat… , Drain Installation, Faucet Installation, Pipe Installation, Leak Detection, Sink Installation, Toilet Installation, Water Heater Repair, Water Heater Installation, Bathtub & Shower Repair, Drain Cleaning, Faucet Repair, Pipe Repair, Sewer Services, Sink Repair, Toilet Repair, ,

Reviews

Matthew L.

10/14/2021

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us.

They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit.

The tech was knowable, efficient, and courteous.

We purchased a unit ourselves and he was got everything set up and installed properly. Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing.

They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc.

All of that and they were extremely reasonably priced!

A+ and I would highly recommend this company.

Paul R.

06/04/2020 12:00:00 SA

Ok its rare to run into a business as customer centric as Pristine. My plumbing sewage line connection outside my house had broke and I am selling the property so I needed to get a repair estimate. I contacted at least 7 or so businesses that do this work and Pristine was first to respond quickly which would be a plus if I had been still living at the house as a house without a sewage conneciton would be a real emergency. Others didnt respond or were literally a week later. Provided a thourough estimate and evaluation of the line and potential solution that was in line with the only other similar quote I received. I would have and probably should have used them for the repair and ran into a huge potential issue with the company I selected. I called Pristine back to see if they could help and got an immediate response ironically going late into the night and running out of time my vendor is going to fix my issue, but based on my interactions and the great service I would definitely recommend Pristine and will definitely be calling them for any future needs I have.

Christopher C.

01/08/2019 12:00:00 SA

Flowpro crew was great. Quick responses to my inquiry and follow up questions on Yelp. Competitive pricing. Randy removed my old, broken water heater and installed a new one that was up in running very quickly.

Definitely recommend.

Pat B.

9/20/2020

I found out while doing a bathroom remodel that I had a sewer leak in my crawl space. First impressions mean a lot and I got a call from Pristine literally within 2 minutes of sending them an email requesting an estimate. Evert came out to take a look and recommended a total repiping of the house due to its 66 year old age. Derrick and Nathan came out the following week and earned their pay that day, as it was quite the mess down there. The estimate I received was very good, based on a family member who's a local journeyman plumber with Local 440. Could not have asked for better service from Pristine. Will definitely use them in the future for any plumbing needs.

Ro H.

12/08/2018 12:00:00 SA

Great service & price. Had an old water softener replaced & a tankless water heater installed. The owner personally called me & made the quote, visited the job in progress, and visited after to make sure I was completely satisfied with the products and the work. The crew was polite, knowledgeable, & professional. My water system is much improved! Highly recommended.

To write a review, you must login first.