Aqueduct Plumbing

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

We were a part of the jobs that helped him launch his business!  Lately though, we've emailed and sent text messages requesting his service on at least 3 occasions!  We got no response with either type of contact!  We're aware that he's doing a lot more commercial jobs now which we're assuming is the reason for ignoring us!

Responsive, punctual, and transparent.
Easy to contact and arrange appointment online.

As well fast online invoices.

Aqueduct saved my mom $2750 over a quote from a large local firm! David came out, rapidly diagnosed the problem, and fixed it on the spot within a couple hours. No more leaks! The 'big company' guy wandered around the house dropping quotes for new toilets, drilling holes, and replacing all the lines that had nothing wrong with them. SO... if you want somebody who straight-up and no BS, David is the guy! (OTOH if you want outrageous quotes and massive up-selling, then go with Acme...)

Our house has an area where the laundry and the kitchen drains meet before heading into the main.  With the grease from the kitchen and the lint from laundry when clogs form they are bad.  Within 20 minutes our drain was running and it was under what other companies had quoted us.  He even told me about a future problem that was starting from a neighbors tree.    Professional with a great sense of humor they made the whole situation just a little less painful.  Thanks guys.

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

David was courteous, funny, helpful, and knowledgeable about our plumbing issues. He recommended solutions, worked with me to discover what worked for me and my house, and did a great job in implementing those solutions. Highly recommend.