Thornton Plumbing

When you don't have water, you tend to accept the first response and then when you can once again flush your toilets and wash your dishes, you look at how competitive the price was.

Showed up on time, good communication, friendly guy. Hauled away my old water heater and installed a new Naviem 240A tankless gas water heater. He said it was the same as the one in his home.

To his credit, it was done right, it was done quickly, it was a huge improvement.

Just very expensive, now I know where the plumber jokes about yachts and caviar come from.

Nate and his crew were quick to respond... our water heater was leaking on a Saturday and he tried to walk us through shutting it off but the valve was broken...he was quick to set up a time to come out on Monday first thing and showed up when he said he would. His quote was much less than a competitor and the water heater was the same brand. No high pressure sales tactics and the work was clean and guaranteed. We decided to replace our old water softener since we were having issues with it as well. Highly recommend.

I had great service from Nate and Aaron.  They took great care of us and the problems we were having at our house.  They were very friendly and helpful.  I feel like I had great service with a fair price.  I will be calling them first with any plumbing problems.  The owner is hands on and answered all of your questions.

Great service from Nate - replaced our electric water heater at what seemed like a fair price. Prompt and courteous. Would definitely use again.

I had an appointment to install a battery backup sump pump in my basement.  I previously purchased a new system that needed to have the old pump cut off and the new pump glued on and two switches attached at appropriate levels to activate the pump and indicate high water.  3 technicians showed up and informed me it was going to cost $525 or I had to pay $65 because they came out.  I told them I had the right to refuse an unreasonable quote and I wasn't going to pay $65 for a crappy quote that they could have given me on the phone.  I offered time and materials and they refused as they are only allowed to work according to accepted quotes.  I always thought quotes were developed based on time /labor and materials and not just made up sight unseen.  I am an older guy with a heart condition.  I know what this job entails.  I just can't do it myself.  I don't expect to be taken advantage of but $525 is CRAZY.

These guys were on time and were really nice. I thought my problem was simple, it turned out not to be.But they took care of me.Good service at a good price. Im going to have them back for some major work. Its very cool when the owner of the company comes and does the work himself..I like that