Al Hopkins Plumbing

Al has taken care of all of our plumbing needs since 2021 when our kitchen and master bathroom renovation contractor destroyed parts of our house and parts of our plumbing.  For the next 2 years we had a ton of plumbing issues and Al has fixed all of them.  He has installed a new water heater, a new water softener, fixed the botched plumbing in our master shower, and installed a new sump pump.  He's also come out to fix little things not related to our renovation -  like a bathroom shower head with low water pressure.  Whenever we contact him, he gets back to us very quickly and gets to our house quickly, also.  He's friendly, affordable, very knowledgeable, and is always there to answer any questions or concerns we have.  We would recommend him to anyone needing a great plumber!

I would give Al's two out of five stars. The reasoning for this is the horrible communication from Al's end. We worked directly with Al himself. His work was quality! He was very honest with us about what was happening and the actual job itself was done well.

However... His communication skills were awful. When I called to inquire about the job, he texted me back and asked how he could help me. I had sent pictures and told him what was going on and he offered to come over in a few hours to fix a job. Great! Then... Once he got our check, he was nearly impossible to communicate with. Before he had our money he was texting responses within minutes. After he got our check, and did not contact our homeowners warranty company for us, we would go days without hearing from him. It was incredibly frustrating. He got his $ and was done! Just didn't seem honest.

In the future we will definitely work with a DIFFERENT plumber, maybe even pay a little more money, for the security of good communication skills.

Unprofessional and Unreliable. Luckily, I contacted him to confirm our appointment and he said he couldn't make it. I reminded him that I made special arrangements for the time to work and asked if he could make it work. Nope was the answer and no apology was offered. I wasted a week thinking he was going to take care of my repairs.

Need an amazing plumber in a rush? Al Hopkins is your man!

Our sub pump went out and he came quickly and installed a new one with his son. He also recommended a back up sub pump but wasn't pushy at all about it. He was extremely knowledgeable about all our plumbing needs so we gave him a call when we thought we had a broken pipe.

He came by again and knew exactly what the issue was, fixed it, and recommended a great company to come drywall our ceiling where there was dripping.

Hire him for all your plumbing needs! Don't hesitate! He does great work and we are so glad we found him.

We definitely recommend Al Hopkins plumbing. He was able to come the same day (even during massive floods around the Indianapolis area that kept him very busy!) and his prices seemed quite good. No nickel and diming. He replaced our garbage disposal and cleared the drain quickly. He was really nice and professional. Thanks, Al!

Very professional. He contacted my husband right away and was able to come out the next day to fix my water heater. Very reasonably priced. We will definitely use him again for other plumbing needs.

Al replaced a water heater for me today. Not only was it the fastest quote I received it was the one I felt best about and it was the best job. Thanks.

We used Al for several different plumbing jobs and he always on time and did a quality job each time.