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Lincoln Sewerage & Drainage

Lincoln Sewerage & Drainage

Plumbing Service
5063 N Mango Ave Chicago, IL 60630

Description


Our business specializes in the following award winning Plumbing services : rodding, drain cleaning, drainage, sewage, plumbing, wells, sewer cleaning, drain pipe and excavators. We have over 52 years of Plumbing experience.

SERVICES


Reviews


Ruby Q.
Ruby Q.
10/16/2019
Sewers are one of those thing you don't think anything about..... unless there is a problem.  
Funny thing is that I didn't really have a big problem, but the little sewer in my backyard began to stink.  I thought to myself, I haven't had that thing looked at in 15 years.

So I called Lincoln...thanks Yelpers.  
Phil came out cleaned the catch basin aka the Little Sewer in the backyard. He powered rodded the sewer line and camera scoped to thoroughly inspect the lines to the city sender. .  All for a fair price of$225.

As it turns out, upon inspection, I needed some repairs on the brick in the catch basin as well. Naturally I asked Lincoln to come out and fix things.

This is an honest guy- no not Honest Abe, honest Phil- who knows his stuff.  Abe Lincoln would approve of the use of his last name for this business.

Sheldon E.
Sheldon E.
12/16/2021
Robert and his crew, Angel and everyone, know their business and are capable workers for sewer and drainage issues we've relied upon for several years. They just installed an updated clean out and flood control system for our home - smooth city permitting and inspection.  Janet, at the home office is also great. I recommend these nice competent people.

Marc R.
Marc R.
5/17/2022
The guy who was suppose to come and look at our sewage problem
never showed up and did not call. When we called Lincoln to ask after
45 minutes of waiting the woman said  'Oh yeah, that's Robert'
We were told she would call us back and did not.

Alison O.
Alison O.
3/17/2022
We had a toilet paper creek running across our lawn. I called 4 plumbers who each had a different diagnosis. The first one charged $200 and still did not know what the problem was, another wanted $500 to diagnose the problem. The men from Lincoln fixed the problem. They knew more about my house than any of the other pros who came out. I will only call them again when I have a plumbing disaster. They did a wonderful job. I really appreciated their patience explaining everything. Thank you!

Matthew P.
Matthew P.
2/28/2020
I asked Lincoln Sewer to come take a look at my sump pump room because there was a real problem with drain flies. They sent out two guys who came in and used a camera to check my main line but did NOTHING else and charged me $150 for it. I kept asking about the flies but they had no idea what to do and obviously were told to just camera the drain line. I have no problems with my main drain line and assumed they would actually open the sump and injector pump basins to see if there was a problem there or any of the other drains in the room. When I complained through yelp messaging I was told I would get a call from someone but no one has reached out in two weeks.

Julie B.
Julie B.
07/06/2021 12:00:00 SA
Very responsive and much less expensive than others for catch basin cleaning.  Highly recommend.

K D.
K D.
2/18/2021
We had a great experience using Lincoln Sewerage and drainage.  We had an issue with our dishwasher backing up into our sink. The lady who answered the phone was kind and the guy who came out to fix the problem was available same day! Fixed the problem and reasonably priced, I am impressed.

Emily T.
Emily T.
3/29/2020
We have been working with these guys for 10 years now.  They have installed an access point in the front yard, repaired our catch basin, and now given us emergency service after we neglected to call them for a few years for maintenance and sewer water starting coming out one of the drains in the basement.  Called around 10 PM on Saturday during the stay-at-home order.  They arrived on Sunday at 11 AM and they had all the root blockage cleared out by Noon.  Always professional, they arrived wearing masks and maintained social distance.  They do great work and we've recommended them to a lot of our friends.

Patrick K.
Patrick K.
1/27/2019
After moving into our new (to us) home, our new neighbor stopped by to let us know we were spilling sewage into their side yard.

Phil came out and spent a few hours trying to clear the line, but ultimately couldn't get through the blockage.

He did, however, make it far enough to determine it was the city's problem to resolve.  He then coordinated with the city inspector to come out and confirm this and get us on the city's schedule to resolve the problem.

All this while my wife and I were in Japan.

Phil, Jan and the rest of the Lincoln team get my highest recommendation.

Tony P.
Tony P.
09/08/2021 12:00:00 SA
we put our faith in this company and had them examine the pipes prior to the purchase of the house. they reassured us everything was great. two weeks after we moved in, the basement got flooded due to water backup. they examined the pipes again and said they could not figure out what was wrong. we hired another company. and they saw tree roots in the pipe blokcing it right away. roots did not grow there in a few weeks. besides that, lincoln sewerage refused to provide us with any reports from two inspections... we have a lawyer working on a number of things now. including on filing complaints with better business bureau and federal trade comision. beware

Lisanne F.
Lisanne F.
04/04/2019 12:00:00 SA
Janet (answering service) said via Yelp that Robert would call. He did (at length, he's overly chatty). Service call: $125. He uses Zoeller. Hired. Said HE'D see me between 9:30-9:45 Monday, except two men showed up instead. Guys (never introduced themselves) said unit required a 2 pipe; they'd brought a 1 1/2 M95 unit I requested (not a big deal, water can eject out of 1 1/2 pipe equally well, just add a 2 to 1 1/2 coupler). But Robert said via cell they got the wrong pump. He said I needed an M267; I took him at his word. I asked guys if they were going to drill a weep hole (due diligence!). They asked ME for a drill! (Also I'd drill the PVC pipe before attaching it to the pump but that's just me.) After installation, I asked for the box, which said WASTE MATE but we only pump rain water. Later, when pump went off, it banged so loud, our dog barked (I thought UPS threw a boxed brick against our house). After a record length phone discussion complete with yelling and cursing on his part, Robert said he replaced like with like. I said Why, when the model I chose costs less and performs well? The M267 was $50 more. After he calmed down, he agreed to install a new check valve (should have been replaced when new pump went in) himself and give me advice about flooding control because keeping customers satisfied is Lincoln's biggest goal after solving flood problems. Where does throwing a foul-mouthed hissy fit belong, goal-wise? We agreed on 9 am Thurs. At 7:10 a.m. Wed. (too early to call customers), Janet left a message saying Robert couldn't make it today. Well, good, because appointment's for Thursday. She says he'll call me back. He does not. Janet calls around 9 a.m. Thurs. to say Robert will arrive at 9:30. Lucky for them I work from home. I connect our garden hose, drag it thru the basement, bad check valve is switched; banging problem solved. I called Janet to request my 5-days ago promised receipt and a copy of the waste pump receipt (3-year warranty) because with a temper/heart problem, Robert likely won't be around in 3 years. I received the receipt via email (can always count on a woman for follow through). Because Robert told me what I owed over the phone (cell phone reception was distorted), I ended up paying $10 more than the receipt total. You could not pay me to deal with Robert Heath ever again.

Service Providers:
1) Never ever yell at clients. Interact politely and without cursing. It doesn't matter what kind of day you're having, remain professional.
2) Don't talk clients to death. Keep calls focused on the project at hand.
3) Don't say I will see you at 9:30 then send two guys in an unmarked truck who have trouble understanding English and don't shake my hand/introduce themselves.
4) Make sure all personnel wear appropriate clothing so clients don't have to look at hairy unattractive butt cracks.
5) Crew should ALWAYS test what they've installed PRIOR to leaving the premises. The guys left without running water into a newly-installed pump. That's sloppy. No previous plumber ever did that.
6) A work receipt should be provided at time of payment. I should not have to call the answering service 5 days later and ask for one.

Clients:
1) Do your research. You have smartphones, it's not hard to read the interesting things customers have to say about products.
2) Ask prior to service what type of payment is expected and ask provider to make sure a receipt is given upon payment.
3) Ask for box appliance came in so you know you got what you requested.
4) Don't let a provider leave without testing the appliance!

Mary T.
Mary T.
12/10/2017 12:00:00 SA
Problems with sewage not leaving your house in a prompt manner must be right up there on the scary problems list. I had our sewer line hydro-jetted by a company that said they would also need to dig up the front yard to replace the main line. After the shock of their quote to do that wore off I called them to ask them to explain what I was getting for my money. But they never called me back.

I found Lincoln on yelp. Janet on the phone was calm and reassuring and promised a call back. And they did call me back! Robert was out the next day to give me a quote and explained what needed to be done. So we got it all squared away the next day on a cold, snowy Saturday in December.  They treated us with respect, valued our time, told us what they were going to do, did it and - bonus - only charged a partial arm, not an arm and a leg.

Kyle W.
Kyle W.
07/03/2019 12:00:00 SA
These guys were thorough and worked with the city to get me scheduled with the city since the problem was they city's responsibility. Highly recommend

Beth P.
Beth P.
11/12/2018 12:00:00 SA
We had an emergency Saturday morning and I called Lincoln and they were out in less than 30 minutes! Jan the office manager was great to work with and Phil is so nice and was able to figure out our issue very quickly. They moved some appointments around to accommodate our situation and charged a very fair price to make some repairs. They then got us on the schedule first thing Monday morning (a holiday at that) and not only showed up on time but 30 minutes early! They charge very affordable rates, are reliable and hard-working. I will only use Lincoln from here on out (and we've used a lot of plumbers and contractors in our homeownership days!)!

Chris S.
Chris S.
03/01/2020 12:00:00 SA
My problem was fixed within 24hrs of calling them.  Price was very reasonable, and they accurate with arrival times.  Found myself a new plumber.

Steve I.
Steve I.
02/08/2019 12:00:00 SA
Lincoln Sewers has earned my trust after taking care of two major sewer line problems in my two flat. Every time they have done solid work that was not cheap but always a good value. Their guys are upfront with pricing and not afraid of hard work.

When I had water backing up in the basement they came and assessed the problem, and cleaned the catch basin while they were here. The main sewer line to the street was the problem. They would need to run a camera to find the exact problem, then dig it up and make the fix.  Estimate $125 to camera, then they could say what and how much. At least a few thousand depending on how much digging and pipe. I had them do it. They had to replace only one section of pipe and the rest looked good all the way to the street. For a few thousand they did that, installed a clean out, replaced the concrete and replaced the floor drain in the laundry room because it had no trap. I was very satisfied.

Anthony R.
Anthony R.
11/05/2019 12:00:00 SA
I reached out to Lincoln Sewerage for a sewer scope service at my home due to a recommendation made by the City of Chicago as a result of a sewer collapse in front of our home.  I called various plumbers and Phil was responsive and the most reasonably priced.  We scheduled a visit and he showed up within the time frame he indicated.  He and his assistant Joe were very professional.  They ran the scope and determined my sewer was fine.  They recommended rodding as it was clear there were roots in various sections of my sewers that needed to be dealt with.  The combined service cost was well within the normal range.  I was impressed with the deliberate care that was used to clean my lines, keep the surrounding area protected, and especially happy about the post work clean up.  This was one of the best experience I've ever had with plumbers.  Phil's knowledge and years of experience were obvious.

Maria B.
Maria B.
03/04/2020 12:00:00 SA
It's about time I give this place a shout out.  Catch basin/lines cleaning.  We get a lot of gunk...Chicago living.  Reliable and affordable.

Ken F.
Ken F.
6/13/2019
Great service! They did an excellent job. I will use them in the future. They cleaned out my sewer line and cleaned my catch basin within an hour.  Fast and efficient.

Joyce C.
Joyce C.
5/20/2019
I have hired Lincoln Sewerage to install my sump pump and battery backup system three years ago. Lately my tenant has complained that the sump pump may not be working and I asked them to come out and check in the sump pump to ensure it's working. Apparently the worker didn't plug in the sump pump before they left and my basement is now flooded. I called Robert and he refused to take on any accountability and yelled at me over the phone. They were the last persons that touched the sump pump and it was simply ridiculous to argue with me. He said he was coming the next day to check on the damage and he was a no show.  It's extremely unprofessional and I'm very disappointed with their service and I will never use them again. Be aware. I would give them zero star.

Marc L.
Marc L.
9/18/2019
I gave 3 but maybe more 2 star is needed? Serv ice was fast and fairly cheaper than competition. But, when they unassembled my pipes to clear clogged drain, there was minor leaking. I told them and they returned and put tape on it to solve issue. I mean if ur gonna unscrew pipes then screw it back so no leaks occur. Think u can do better than that. Have to tighten pipes myself to fix issue. 125 bucks for half hr...worth it? Main issue was fixed so relieved bout that. Where's the Mario Bros when u need them?

Adrian B.
Adrian B.
08/01/2019 12:00:00 SA
Excellent service!  Robert and his crew have been outstanding.  I appreciate that Robert takes the time to analyze the problem before coming into any conclusions and giving any recommendations.  He doesn't give the impression that he is in a rush to get out but rather takes the time to take care of the problem, to inform well what is happening , and to inform the options to the solution.  Unfortunately, plumbing prices don't come cheap yet Lincoln Sewarage & Drainage have one of the most reasonable prices.  Thanks again for great work and a great team.

Katie K.
Katie K.
05/04/2016 12:00:00 SA
I called at 7 AM and they were at my house by 10:30 AM.  My husband and I woke up to water in our basement.  We are first time home owners and this was our first experience with anything like this.  I was very impressed with the professionalism and knowledge of the two gentleman who came to my house.  They really knew what they were doing and they got right down to business.  They left by 11 AM and by then the problem was fixed.  They snaked out our main line.  Very thankful they were able to come in such short notice and the prices were reasonable.

Mitchell O.
Mitchell O.
6/22/2016
- Got three estimates to clean a catch basin at a private residence.
- Lincoln less than 1/2 of the other two.  Called and made appointment.
- Crew showed up several hours late.  No worries.
- Crew dispatched to do a rodding job; not to clean a catch basin.  Could not complete work.
- Made second appointment for the following morning.
- Crew did not show up.  Lincoln did not call to explain why.  Still no word or explanation a week later.  What rating would you give them?

Isabel W.
Isabel W.
06/03/2019 12:00:00 SA
I highly recommend Lincoln Sewerage. I live in an old house in Chicago that has a catch basin behind the house (inside an enclosed back porch) that the sinks and bathtubs drain through. Phil and a young man (whose name I have forgotten, sorry) came out and did a stellar job -- first cleaning out my catch basin, then repairing the crumbling brickwork and cementing the entire inside of the deep catch basin. They also rodded out and fed a camera through out to the street, clearing out many clumps of roots on the way. They were quick and professional, very knowledgeable, and the price was reasonable. They  did a fine job, and am very glad I found Lincoln Sewerage. They were very kind to seal up cracks in my patio after I asked them what I should use to seal the cracks myself. Thank you both of these nice men from Lincoln Sewerage!

Jeff G.
Jeff G.
11/16/2016
Phil is a super nice guy.  Called to get an estimate in the morning to rod out the catch basin for our condo building, and by early afternoon he was already doing the work. Price was reasonable and him and his partner took ownership of the task and getting it cleaned out. We used a different provider in the past, and these guys clearly knew what they were doing more so than the last crew.  He also noticed our storm drain was full of leaves and took on that work to clean it out as well.  Happy to recommend.

Kathy J.
Kathy J.
7/29/2015
After much difficulty getting companies to return calls, come out for an estimate, then give me an estimate I returned to Yelp looking for someone to repair/replace our catch basin and found Lncoln.

 We had two companies come out.  The first estimate was $12,000 from a chain type company. (14,000 if I used their financing.)  They insisted on replacing the PVC pipes found in the drains and replacing them as well as taking care of the catch basin.  They also gave a hard sell and warned that my foundation could be damaged from rain water.  The second company gave a verbal estimate of about $6,000 but never got back to me with an official estimate even after I called back.  They were going to replace the basin.  

Left a message for Lincoln.  They returned my call the same day and set up a morning appointment for the following day. The dispatcher was friendly.  Phil and his co-worker arrived a bit early, which I love.  Said since only rain water went in the catch basin it could be repaired.  He was able to start work then and there.  There was no mention of the PVC pipe as the drains and the basin were two different issues and he didn't try to convince me to get new drains.  In addition to cleaning out mud in the bottom of the basin, they repaired it, rodded the main pipe and replaced a piece of that, and replaced the lip.  The total charge was $800.

They were efficient and no-nonsense which I appreciate.  I would go to them anytime I needing plumbing/sewer work.

Andy K.
Andy K.
02/06/2019 12:00:00 SA
Robert and his crew do excellent quality work for a fair price.  They are always on time, polite and most importantly they are trustworthy.  Over the years we have had them do everything from rodding lines to digging up our yard to replace a broken pipe and have been pleased with their service every time.  At this point I won't let anyone else work on our sewers.

Anthony Z.
Anthony Z.
4/21/2016
Called for a rodding at 6 pm on a Wednesday and they were able to come out next day at 830 am.  Phil was prompt and showed me the problem.  His team rodded out the main sewer line, which was backed up with roots.  This is the real deal, with excellent communication.  My catch basin has been an issue for over five years, and trust them to return and take care of it.

Cathy B.
Cathy B.
07/12/2018 12:00:00 SA
Courteous office staff who immediately got someone to follow up with me when she found up they hadn't returned my call from yesterday.  Phil the owner explained that catch basins for single family homes don't have to be pumped out.  Just need to scoop clean the sediment and solids out and rod the line every 2-3 years.  PHIL and his assistant were able to do this afternoon for $225.  Another bigger sewer plumbing outfit told me I had to have my catch basin pumped and rodded and quoted me $950.  I appreciate Phil's honesty and affordable capable response.  I will definitely be calling Lincoln Sewer again to take care of my catch basin.

Tomm T.
Tomm T.
07/09/2010 12:00:00 SA
Our condo building has been having Lincoln Sewerage come to our building the past 5 years or so, to rod out our sewer lines every summer - and also a few times when we've other other sewer-related issues.  They've always been unfailingly polite, work quickly, show up on time, communicate clearly, do great work, and don't charge an arm and a leg.  There has even been a few times when they went out of their way to save me money.

I give this company my highest possible recommendation.  I really have no complaints whatsoever, and how often can you say that about a contractor?

Christine T.
Christine T.
7/20/2015
After working for 30 minutes on our clogged catch basin they said we needed a specialized service instead. When I asked how much we owed them he said Nothing!  When was the last time you got a free service call? These guys are the bomb.

L M.
L M.
10/19/2017
I've now used Lincoln for two major plumbing/sewerage projects (at 2 different locations) and wanted to update my first review to say I am still thrilled with their service and work and wouldn't trust anyone else with these types of issues.

I have a new home - but still vintage like my prior home - that they worked on recently. It is 3 stories with a bathroom on every floor. I had water that was starting to pool and collect in my first floor tub whenever I used the second floor tub/toilet, suggesting a clog. I called another plumber at first thinking it was just a simple unclogging/rotor service that was needed. Well, after 6 hours and hundreds of dollars with this plumber, it became clear that the issue was much more serious. At this point I called Lincoln because I don't trust anyone else with serious issues like this. Phil, the owner, came out and spent half a day with his guys just trying to diagnose the issue and a solution. I paid a pretty small charge for this - which was primarily a charge for various attempts they made to unclog my pipes and locate the point of the clog. The clog ended up being in my pipes below my house (eek!!!), but luckily the clog point was under my concrete driveway versus my house so they didn't have to rip into my basement floor. It still sounded pretty scary and no one wants any part of their home ripped up - and frankly, there is never a 100 percent guarantee that what they propose will resolve the issue. But what else could I do? So I said let's do it and 36 hours later they were back to perform the work.

Im happy to report that they were right and their fix worked! They cut into the concrete, removed the pipe that was clogged, removed a ton of debris (a mature tree roots caused much of the issue), replaced the pipe, and re-cemented the driveway. I haven't had any issues over the past couple of months since the work was performed.

Again, these guys know what they are doing. Phil has been doing this work forever. Sewage and plumbing issues are terrifying (I think) because of the massive damage they can do to your home. I trust Lincoln to respond promptly, give me honest and accurate advice, quote me a fair price for the work, and to execute skillfully.

ME M.
ME M.
5/20/2015
I have these guys come over to my house every few years to rod my main and kitchen sink lines. They're really great. They're always on time, very polite and efficient. When I called them this morning I told the lady that it wasn't an emergency and that I could wait a couple of days. Without hesitation, they scheduled me for a 1pm slot, came over and took care of business! I highly recommend them!

Paula H.
Paula H.
06/12/2015 12:00:00 SA
Perhaps, for some basic maintenance or smaller jobs, Lincoln is fine, but I had a problem they did not know how to fix except to recommend that I pay an additional $2K for a solution that I came to find out isn't even permitted in Chicago.  I tried a different plumber who fixed the matter in the same amount of time for just a little more than these guys charged me.

Mary Ann H.
Mary Ann H.
9/22/2016
I was off the Friday before Labor Day, 9/2 and finally got around to calling some local companies, to support neighborhood businesses when I can.  I needed floor drains replaced in my basement stairwell and on the inside of the basement.  I was flooding because the water had no where to go.   I first called Goode Plumbing and they wanted $60. up front payment for an estimate.  I asked why they would charge for that and Mike, I think was his name, explained that they would apply it as a credit against the charges for the work done.  I explained to him that the point of an estimate is to see who offers the best service and price.  I told him I would not consider paying for an estimate and being out $60 if I did not use them. It is about my income, not theirs.  

I then called Lincoln and spoke to Janet.  My first question was if they charge for estimates. They do not.  Good start.  I explained what I needed. She said she had to make a call to see if someone could come out that day to take a look.  She said she would call me and let me know. She called back in about 5 minutes to let me know someone would be out by 3:30-4:00.  We set that up.  She called me around three to let me know they could be there a little earlier if that was alright, about 3:15. Tom, I think that was his name, and another guy showed up and checked the catch basin first to make sure it was functioning properly. they then determined that both drains would need to be rebuilt.  He quoted me, what I thought was a reasonable price for both drains.
I said yes and he called his work crew while at my house and was able to confirm they would be out at 8 AM next morning to do the work.   They arrived on time and immediately started work.  They had to remove the old drain pipes, which they showed me, were completely clogged with about 94 years worth of stuff.  They quickly installed the new pipes and drains and even patched the stairwell wall with the concrete used to set the drains.  Job done by 11:15 AM.  They explained on how long it would take for everything to set.  I was very satisfied with the work, they cleaned everything up after done.  So far, no flooding issues.  I would definitely recommend this company.

Jennifer G.
Jennifer G.
07/10/2019 12:00:00 SA
People's Gas had put a camera down our sewer and said we needed to get it rodded. It wasn't an emergency, but I called Lincoln Sewer and Phil said he could come later that day. He and Joe? worked for an hour and a half trying to rod it, but they couldn't get through and said I needed to install a clean out. Phil said he'd have Janet call to get the permit on Friday (it was Wednesday, July 3rd) and he'd come do the work on Monday. Everything went exactly according to schedule. They cleaned out our catch basin as well which was backed up and they got that going. He had 2 more guys come to help with digging the 5-6 foot hole needed for the clean out. The inspector couldn't come until the next day, so they had everything ready and cordoned it off with caution tape. The next day, he said he'd come at 12:30, he came early and installed an ejector pump before I even got there because ours was broken (previously agreed upon). They waited for the inspector and after he came & left, they began filling in the hole & cementing the top of the new pipe. They let my 8 year old & his friend shovel some dirt into the hole to help which was really nice. They cleaned up really well. They were excellent, I would definitely hire again. Glad I found them.

Mike K.
Mike K.
02/05/2014 12:00:00 SA
Called 10 plumbers the first week of Chiberia after my kitchen sink was backing up. Two called me back because they were all out fixing busted pipes. Lincoln came out and snaked the drain to resolve the issue and did it at a fair price. I was pleased and would use them again.

Retired Handyman Rich E.
Retired Handyman Rich E.
10/31/2016
I've had Lincoln Sewer rod out my drains every couple of years since planting a water hungry birch tree in (the wrong place) front of my house a couple of decades ago. A friend & go to guy for any plumbing work that was beyond my handyman ability/equipment had used them.  Well if they were good enough for Larry the Plumber, they're good enough for me.  I've given their name out when asked, & mentioned them on every block & next door because I have not had any complaints about the referral.

Mary W.
Mary W.
02/09/2017 12:00:00 SA
Office staff very accomodating and quick to reply and schedule estimate ( they do not charge for estimate). Phil is very knowledgable and priced less than other quotes for a big project. I'd give a 5 star rating except for their summary of the problem and way to fix it was not very clear at first. But after learning some from other quotes, we learned what to ask when we went back to Lincoln and their solution was perfect.

Andrea H.
Andrea H.
11/09/2013 12:00:00 SA
Really odd experience with a sewer company...
Our tenant complained that things were backing up in their rental house.  Since our regular plumber was unavailable, we yelped and found Lincoln.  They set up an appointment for 3:30 - but they actually came early before 3pm.  Very nice and polite, very efficient.  But wait...there's more.   The clog was minimal since the tenant had finally gotten out his plunger so Lincoln didn't have much to do.  The best part - - they DIDN'T CHARGE ANYTHING !!  Not a service call...not anything for showing up...nothing !!   I'm sure that's not normal and maybe it was just our lucky day, but has earned our business forever.   Thanks Lincoln !

Nancy V.
Nancy V.
12/31/2017
I am perplexed because I used this service once before and I don't recall any problems. Perhaps ownership or management has changed.  I needed service for a plugged kitchen sink.  They sent 2 workers who were unable to solve the problem; the office told me later that they aren't licensed plumbers.  I asked if someone more qualified could come take a look.  After a couple more phone calls Robert finally called; he didn't sound very interested but said he would come out this morning between 9:30 and 10.  I said I would call the tenant and make sure he could be there then, and would get back to him.  I was able to confirm the tenant's availability and within minutes of my conversation with Robert I both texted and called him to let him know, but he didn't respond.  He didn't show up this morning, nor did he call.  I realize it is a Sunday and a holiday weekend, but not showing up without notice or explanation is totally unprofessional.

Sheldon E.
Sheldon E.
6/24/2014
Robert and his crew are GREAT!! Sewer line issues are disgusting and difficult.  Lincoln and Robert are knowledgeable, dependable and reasonably priced. I had issues with an old 1870s sewer system. Robert understood and fixed it immediately.

Anne B.
Anne B.
10/26/2016
Cannot recommend Lincoln Sewer & Drainage enough. We had them rebuild a collapsed catch basin at one of our investment properties. Their price was less than half the cost of what other reputable vendors provided, which almost seemed to good to be true, but given the reviews, we thought we'd take that chance. It turns out they did a FANTASTIC job; they were on time, worked quickly, cleaned up after themselves and did a more comprehensive job than expected on busting up the sidewalk around the basin and repouring carefully to avoid future water intrusion at the top of the basin. Phil proactively pulled a permit for the job, and came back to meet the city inspector on his own ('no need for you guys to worry about coming back out'). Phil was really helpful in answering my questions on the project before we scheduled, and also gave us some additional helpful advice on adding a line clean out in the future to make sure that we always have an easy way to get things fully rodded next time. A+

Paul M.
Paul M.
2/26/2010
Got a call late afternoon that our basement drains were backing up and it smelled like sewer water.  Ran home, Yelped sewerage and found the one review of these guys had 5 stars.  I must concur.  45 minutes after calling them, Pancho and his partner were in our basement routing out our sewer line to the street.  30 minutes later the line was clear and they had a camera there to check out where the blockage occurred and what was needed to remedy the situation.   $275 is not cheap, but for the rapidity and quality of their response, it was well worth it.  If you get poo water in your basement and need help fast, these are your guys.

Paul B.
Paul B.
09/04/2015 12:00:00 SA
I was in serious trouble and in need of an emergency clean out installation due to some aging clay sewer line and backup issues, and these guys came out on the day before Christmas Eve, gave me no nonsense or up-selling, and completed the job on time and well under the original (worst case) estimate.  Also, I've never dealt with a more candid and clear contact person on the phone, who thoroughly explained availability, process and pricing. Everyone should have this level of courtesy and professionalism. Highly recommended and would not hesitate to use them again.

Peggy H.
Peggy H.
10/15/2016
I am very happy with the excellent service I got from Lincoln.  Phil came out within a day of my call and completed work the next business day. He and his crew broke out a section of concrete to replace a broken 6 inch pipe from my downspout to catch basin, and then back filled and patched back. Everything looks great and his bid was much lower than others. I highly recommend.

Janis W.
Janis W.
6/18/2011
Our basement kept flooding.  This company solved the problem.  They know what they're doing.  I don't have a single complaint and I would recommend them without reservation to anyone.

Keith C.
Keith C.
8/19/2013
Great Work!  The owner himself fixed our sewer line with his son. Competitive price, exceptional work, quick service. I highly recommend Lincoln Sewerage & Drainage.

marsha m.
marsha m.
06/06/2015 12:00:00 SA
About a month ago, I had sewer repair work done by Lincoln. They broke through cement to remove an old clay exterior rain drain P-trap that had deteriorated, replaced a couple of sections of pipe, and then relaid the cement. They also rodded out to the street.

Whenever there was a heavy rain, flood water would come through the cracks in the cove where the basement wall meets the floor near the basement door leading to the exterior stair walkout. Lincoln correctly diagnosed the problem as a broken p-trap. Douglas came with one other person on time, efficiently broke through the cement landing and put in a new clay piece with a 2 foot extension. He showed me the old clay rain drain that they had removed - it was collapsed and completely plugged up with rocky clay, so it was no longer draining out to the catch basin. The house is 100 years old, and the pipe was no doubt original. They smoothly re-laid the cement at a pitch so that the water flowed toward the drain, and cleaned up afterward. No muss, no fuss; they were done in no time. They even rodded out to the street at no extra charge. The problem was fixed, and there has been no more basement flooding near the back door! Yeah!

Lincoln had been recommended to me by a neighbor. I got quotes from three sewer contractors, and Lincoln's was actually the lowest ($850.00). One of the companies I spoke to was not even interested in investigating the rain drain, but only wanted to sell me an interior drain system with a sump pump for $6,000. Problem was that the interior drains are no longer allowed in Oak Park. Well, we are happy that we got the problem fixed by honest, competent people. It was a pleasure doing business with them and I would recommend their sewer service in a heartbeat.

Lyle K.
Lyle K.
12/07/2014 12:00:00 SA
I had a backup in the front line and got a quote from another company to clean out the roots.  This other company said it would cost $285 for the first hour, plus an additional $75 for the camera if I wanted to see the line.  Lincoln gave me a quote over the phone of between $175 and $225.  I decided to go with Lincoln based on the reviews and that their upper limit was still less than the other company's minimum charge.  Lincoln was here for awhile removing lots of roots; they called ahead, came on time, and were very professional.  In the end, their final charge was the lower of their range estimate----exactly $175.  The line is completely clear.  I'm definitely using them again.

Lindsay P.
Lindsay P.
09/09/2014 12:00:00 SA
I can't say enough good things about Lincoln.  My home flooded when the city sewers backed up from a huge storm just before 4th of July 2014.  I live in an old house on one of the sunken lots in Bucktown.  I had 4 different plumbers/sewerage guys out to given their opinions on a potential fix.  Everyone said something different.  Robert, from Lincoln, was the only one who seemed to know what he was talking about.  I don't have any practical plumbing experience, but I have an engineering degree and have some understanding of fluid dynamics.  These other guys were going to make my house flood even worse! Robert was the only one who identified a backyard drain as a potential problem and suggested rerouting it.  Lincoln rerouted that drain, fixed a broken sewer tile (that required digging through my basement floor), and installed a flood control system (backflow valve and pump) for the same price that another company quoted for just the flood control system.  Also, there were a bunch of problems that cropped up along the way (e.g. leaks in our main water line).  Lincoln fixed them all and didn't charge us another dime.  They even moved the project up ahead of schedule because they thought we were at risk for flooding again.

Really just a top notch company.  They know their stuff, they are professional, and they have really reasonable prices.

T W.
T W.
1/26/2015
I called Lincoln Plumbing and Sewers on Sunday afternoon for a non-emergency and they scheduled me for first thing Monday morning.  My doorbell rang at 8am and the guys worked for 45 minutes, rodding my main line of tree roots.  They cleaned up after themselves when they were done.  I would recommend Lincoln for any sewer or drain issues.

Justin M.
Justin M.
9/20/2008
Our association had worked with another contractor in the area who did a good job. The guys from Lincoln plumbing did an amazing job. The sewer project ended up being far more involved than they anticipated due to some poor construction that they had nothing to do with. They dealt with the mess, adapted to the situation and got our drains reconnected and passed inspection. These guys take pride in their company and the job they do.

matt d.
matt d.
5/27/2015
i thought i had written them a review before, but i guess i forgot.  a couple years ago, they gave me a reasonable price to tie in a floor drain to a downspout at a low corner of my house and also tie in a basement drain to the sewer.  they did a great job, even handling the permits.  i needed them again yesterday because i had a persistent clog at one of my rental properties, and even though my contractor found someone to come out sooner (and ultimately figured it out), lincoln sewer was ready to come out same day for me (actually within 2 hours!!).  these guys are a life-saver!

Oliver S.
Oliver S.
01/06/2013 12:00:00 SA
Had water backup in basement, called them and they were out there the same day. After it was all said and done, found out that the sewer line had broken just outside of the foundation under our front yard, due to roots/age etc., causing the backup. It cost 2400$ to repair the section of pipe and install a clean out in the front yard. Their workers were pretty efficient and got the job done quickly even though it was over the Christmas holiday. One negative was that they could have cleaned up the areas where they had worked a bit better (basement/ walkways).  I know that the dirt/clay in Chicago is not fun to deal with but for ten more minutes of work they would've gotten five stars. Overall, satisfied.

Barbara D.
Barbara D.
03/08/2012 12:00:00 SA
After having had Lincoln Sewerage & Drainage out to this location, I am convinced that as long as he's in business we'll be doing business with them.  Just yesterday, his second visit here,with having to replace the leaky drain pipes and rusted faucets, he  replaced the drainage pipes on both the kitchen and bathroom sinks plus he replaced the old faucets with quiet dedication and did a nice clean job and though he ran into some problems with the old fixtures which cost him more time, he did not change his price quote, and as he finished I was truly impressed with his workmanship and his integrity.  I have recommended this company to the others in our building here.

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