J. Blanton Plumbing

Had them out for a simple valve replacement. They were quick and got the work done the same day, that's the reason for 3 stars. Otherwise, I was quoted $400 for a job that should cost half that. Literally replacing a single valve that took less than 2 hours counting from walking through the door to leaving. The technician quoting the work said he couldn't do anything about the price. When I called the head office they said the same thing so I accepted it because I was already out $50 and had wasted time just to have him come out. If they had fixed pricing like this, I should have been quoted it over the phone before they came. After weeks of trying to speak to a manager, I finally spoke to someone and was told the price was non-negotiable and since I had agreed at the time, that was that. They even have a special offer on their webpage with no restrictions, but he refused to honor that comparing plumbing services to buying a cheeseburger.  So here's your warning, expect to pay a lot for a little and make sure you mention the special offer up front.

I had a broken city sewer line. I was told they would do all the work to get this fixed as soon possible. I was the one who had to contact the city to insure the issue was fixed in a timely manner. I was not contacted when service appointments where made. My contact info was not updated after multiple requests. After canceling an appointment due to a funeral via the text message which indicated I could reply to. They showed up anyway. When I told the technician they where not to be on the property because I was not home. They still went ahead and worked on the property. They did not fill the hole correctly and laid cement when it was too cold to do so. The hole was caved in and cement cracked by the next morning. When they where done the technician then called me to demand payment after being told he was not to work on the property. He was told
To just finish the job regardless by his management. When setting up appointment to correct the issue, and having to cancel due to rain and freezing temperatures I was given a hard time and they tired to tell me I could not reschedule the appointment for work on my property. On the day of the appointment it was once again raining they went ahead and laid concrete. Due to the rain the top layer washed off which means it's going to eventually collapse again. And I will have to fix the patch.

I would never use this company again. It was a pain, and they have horrible customer service.

Edit: I forgot to add they showed multiple unprepared for the appointment. Lacking the correct equipment. Or not knowing what was to be done on that day.

This company charged me $700 for an initial visit that did not fix the problem, broke the angle valve that shuts off the water to the toilet, charged me $440 for the fix they created BEFORE doing the work, and then cancelled 15 minutes before the appointment after I had scheduled a water shutoff for the building.  They refused to refund me the full amount for the work they didn't do yet, AND charged me a cancellation fee when it's their technician that didn't show up.  There are a lot of options out there, don't waste your time or money

Kyle R is the worst customer service agent they possibly have. He was rude and had no idea what he was talking about. I had service for about 25 minutes and he claims the plumbers were here for three hours. Then he said they charge for three hours. He's not really sure what they're doing. However they were here for a short time and charged me $2400. I would never recommend this company for anything ever. They are criminals.