H2O Plumbing & Sewer Services

Sewer problem in the house.  Called H20 Plumbing and they actually answer the phone!  Very nice service to schedule a visit.  Arrived on time and did a great job, then gave me a summary of what was wrong.

I had called 3 other plumbers prior to H20, none answered the phone and none called back.

H2O is who I will call next time.

My washing machine malfunctioned in the middle of the cycle and I ended up with a large puddle in the middle of the room with I called Todd and Dominick came out to take a look.  After starting the machine three times and letting it run, Dominick was unable to find any explanation for the leaking.  He had a few plausible ideas but couldn't find anything wrong.  Dominick was very thorough and very pleasant.

Quick and responsive. Wish the quote was more accurate to what the job ended up being but otherwise wonderful service.

These guys are true professionals
Very responsive
Hard working
Good communications

We had a monster problem with our sewer line and these guys came to the rescue. Super friendly, very professional, super diligent and trust worthy

Very stressful but they did an amazing job solving our sewer problems and I would highly recommend them.

Anyone who has had a sewer line issue knows how bad it is, ours was probably the worst case scenario and these guys did an amazing job.

Todd and his team are professionals.

They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue.  The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house.

Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit.  

Great guys and fair pricing...highly recommended!

Todd and his team helped us complete new water lines in a remodeled laundry room.  Todd was upfront, solid communication and completed the work in a professional way.  On the fly, I asked for additional help on a sink, no questions asked, just went to work, solved the issue.  Thank you Todd and team!

We had a broken sewer main that was leaking, I contacted H20 and Todd called back quickly and set up time to look at, arrived on time, diagnosed and pointed out the sewer main had broken.  Showed where the break had occurred.  He provided price and said he could fix the next day.  His team was on time and worked very hard and completed the job that day and completed finishing touches next day.  All around great team and trustworthy.  Would highly recommend!

I am so glad I found H20 Plumbing!  They had the best pricing compared to other quotes I received for installing a new cleanout in my mainline, televising and roding/cutting clear invasive roots.  Todd and his crew made everything very easy, good communication, professional and got the right people on the phone with my Village to resolve a permit issue within minutes.  HIGHLY recommend!!

Excellent service done by the crew. I am very happy for the quick service provided, Thanks !

Incredibly disappointed! Todd at H2O Plumbing came to our home last week because a pre-sale home inspection revealed a leak in our indoor spa. The attitude was surly and unprofessional. We might have overlooked that but the level of service was even worse. With our approval they opened up the tile  around the tub and told us that we had to purchase a ($300) dollar replacement faucet and they would charge us an additional $650 to replace it. On top of that, they charged $150 for diagnosing the issue, and this was not going to go toward the repair (which is common practice). We would also be responsible for the repairs to the tile. We became suspicious and got a lot of feedback on NextDoor that this was not a reasonable amount to charge. After a friend recommended Sandman Plumbing, we called Tom and had a REAL professional come over and do an assessment.  He was able to immediately tell that the hot water handle in the faucet was leaking.  So H2O Plumbing was going to charge us $800, plus the $300 for a faucet totaling $1100. The entire fix with Tom at Sandman Plumbing cost $250 for a replacement faucet cartridge. The tile that was torn apart in my bathroom by H2O was unnecessary.  So now we have to pay for tile repairs. In the process of our home sale we have been dealing with many fine contractors and it is a shame that H20 gives tradesmen a bad name

I don't usually write reviews, but I had to say something about the exceptional service we received yesterday from H20. We had a clogged clean out drain issue which was causing some mild flooding in our garage. We called H20 in the morning and they arrived promptly with several workers. They identified the issue within literally minutes, and fixed the problem within a few hours. We are so grateful for H20 and that they were there when we needed them!

They don't even deserve one star, but I had to choose some thing to post this review. On three separate occasions I had it arranged to get an estimate for a plumbing job, and on all three occasions nothing happened. I am very disappointed in the lack of response that I got. I was in contact with the company and I never got anyone to come out and look at my job.

I had a blockage in a 120 foot long pipe that ran from my sump pump to the sewer.  I received 3 quotes and H2O offered the best price.  Todd and his team showed up right on time for our scheduled appointment.  They rodded the full length of the pipe to remove the blockage and then ran a camera through the pipe to show that it was completely clear.  They were very professional and friendly.  No surprises on the bill.  I'd definitely call H20 again and recommend them for your plumbing needs.

The drain in the floor of my laundry room backed up. I called H20 and heard back almost immediately. Two guys came over and told me I only have a 2 1/2 pipe inside my house and that they recommended putting in a clean out drain in my front yard. They then brought in their equipment. After the work was done, they told me they  poked a hole through the trees roots. It was not explained to me that the root out they were going to do wouldn't solve the problem, but merely opened it for now.  The cost to poke open that hole was $450. I was then given an estimate of $3800 to put in the recommended clean out drain in my lawn, and that the $450 would be applied towards this amount if I agreed to install the clean out drain . Since I didn't want to make the decision to spend that amount of money right then, they gave me the invoice and informed me the work they just completed was not warrantied.

I wish I had known that the work wouldn't have been warrantied before they rooted out the drain and I incurred the $450 charge. I would have paid for the trip charge and called around for estimates that could insure that the work would be warrantied, or at least given me time so that I could become confident that I had the best price to get that kind of work done.

We've used H2O for two projects recently, one huge and one small. We were very happy with their work.

The big project was a broken service line, which needed to be fully replaced right before everything shut down for Christmas. We put out bids, and H2O was the lowest. They also had a more sensible plan than some of the other bidders, who intended to tear out my bushes. We took a chance and were glad that we did. Like any big project, there were hiccups, including trouble getting the go-ahead from the city (Evanston). John kept us fully informed by text as we rolled with the delays over the holiday. The team, led by John and Todd, was incredibly professional. Communication was the key.

We called them again when a pipe burst after the polar vortex. They fit us in to a jam packed schedule, and fixed it within 20 minutes of arrival.

We're satisfied customers and we'll keep using them.

I had a minor plumbing leak in the hallway bathroom and Todd came out on time, fixed the leak in no time flat, also installed a new drain stopper in the master bath sink.  It was a small job, but he treated it with care and did not over charge me.  I can highly recommend H2O plumbing for all of your needs.

Imagine my horror when I wake up to find minor flooding in my laundry room.  After mopping up what I could, I noticed there was water at the top of the floor drain and would most likely come up if I tried to use any source of water.  I called H2O Plumbing on the recommendation of a friend. They came out immediately.  Turns out a pipe had to be replaced in order to correct the problem.  I also received a 3 year warranty!  

Quick service, great and knowledgeable plumbing technicians all at a very reasonable price!!!

Awesome. Called Todd at 8:15, problem solved by 11:00 am. Pricing was beyond fair and the response time was unheard of. A few unexpected valves needed to be replaced and he did not gouge on that either. Highly recommend.

They sent out two plumbers to replace a canister in a Delta faucet and a GFCI receptacle. Thus the bill was double what it should have been. I contacted the company but they will not do anything about the bill. Do not use these guys.

Todd and H20 plumbing was recommended to me by a friend. We got brand new countertops and kitchen sink put into our home and we thought my father in law could get the job done. Unfortunately that was not the case and Todd was able to come immediately (my kitchen sink was leaking) and fix the issue with brand new piping and truly amazing work. Todd worked efficiently and cleaned his work area when he was done. I was very pleased with the work that was done and I have already called him to come back to do some other small jobs on the side. Thank you Todd!!! I would absolutely recommend h20 for your next plumbing needs.

Had major plumbing problems and H2O plumbing was highly recommend.
I can see why they got such a high recommation.
Came out, checked out our major plumbing problems, wrote everything they would do to correct them, and gave us a fair estimate.
Good to there word.   Boss and workers are very business
like, and so very clean and very polite and considered our feeling.  I would recommend this company for all your plumbing issues.  Mine are now fixed and we are very glad we hired them to do the work.
Words just do not express my happiness with this company.  Thank you Todd and Keith and your crews....

H20 was amazing!  Responded to my quote request within 15 minutes, took my call well after normal working hours, was able to re arrange his schedule to help me with my perceived urgent issue, came over the next morning right away, diagnosed my issue and didn't even charge me!!!  Todd is the definition of a stand up guy and will gladly be referring all friends/family and future business his way.

We recently bought an old house and needed to change an old wheelchair toilet and un-flushable toilet before we move in. We initially had another plumbing guy who is contracted by a big corporation. The guy told us that he cannot install the toilets because he never seen the old wheelchair accessible toilets before...he gave up on getting rid of toilets and installing new ones....(he told me he has been working as a plumber for 30 years....) So we decided to hire someone local. Then my husband found H2O plumbing. H2O plumbing guys come in, get rid of the old toilets, and they install the new toilets with no time! They give us a great advice and consultation. Thanks!

I have used H2O Plumbing for commercial jobs in the past.  Todd and his team are timely and do great work.  I highly recommend them.

This company saved me about $5000.  I had sewer backup and another company cleared the line and wanted to replace it for 5k.  I got a second opinion with H20 and with a much cheaper water jetting and rodding, and camera and it turns out I already had a new sewer line and some minor blockage.

I called them because we had a problem with our plumbing.  They came out right away and did a great job.  Very professional with reasonable prices.  Would highly recommend them to my neighbors and family.