Best Plumbing Services in Washington, DC

Johnny was very knowledgable and very fair in the pricing. He did a great job and was on time for the appointment. He was very friendly and professional as well. I will be coming back to this company for sure for our future plumbing needs.

Exceptional customer service, great response time, reasonable, honest and upfront. Will definitely recommend and use again.

My laundry room and kitchen sink backed up and flooded.  I called a plumber who tried to snake the pipes, but the pipes flooded again two weeks later.  He came back but then gave me David's phone number to put a camera in the pipes, since the problem was bigger than he could handle.  David (Done Rite) came the same day, went into my basement and actually looked at the pipes and said a camera and/or scaling was not necessary,  which would have been very expensive.  He said the pipes in the house were not up to current code and needed to be reinstalled to prevent future backups, and to ensure proper flow and drainage.  He gave me a fair estimate, brought two workmen with him, and completed the job in several hours--two days after I initially called Done Rite.  He explained everything, showed me photos, and I feel comfortable that the backup will not happen again.  I was very impressed and will use this company in the future.  I also learned they are going to handling electrical problems in the future, as well as plumbing and gas.

During the recent cold snap my kid took a hot shower so long that I felt sure he had washed at least partly down the drain.  So when I took my shower later I was dismayed but unsurprised that there was no hot water for me.  However, the next morning, there was still no hot water.  And, more dismay for me:  the heating in my condo didn't work.  With 12 degree temperatures outside, and 55 and sinking inside, I called Zepp.

The friendly dispatcher (Mia?) said she could have a technician to me in 2 hours.  Within 30 minutes she called back and said they were 5 minutes away.  Two technicians came, and within 5 minutes, they had checked the gas lines and restarted the pilot light on my hot water heater.  Of course I had tried to do this myself, but had not held down primer button long enough after hitting the igniter.  Or something like that, or possibly way stupider.  Anyway, they kinda saved my life, and therefore were free to charge a lot.

But they did not charge a lot.  In fact, they did not charge at all.  I insisted they charge.  The insisted they not charge.  We got into a bit of a tussle, but between the two of them they wrestled my credit card back into my hand and made a break for the door and whatever water heaters and lives that needed saving next.

I'm not going to name the technicians so they don't get in trouble for not charging me, but I am grateful to both them and to Zepp for making my condo habitable again during this frigid stretch (because, yeah, the heater runs off the hot water somehow).

Highly recommend 1st Generation Services. When I needed a professional subject matter expert for an electrical issue, they were there.  They got the job done with speed and courtesy.  I texted the owner to schedule various services and he  understood my schedule, most definitely a trusted agent for present and future plans for the improvement of my home.  I highly recommend this company.

This was my first time calling Cardinal Plumbing. I'd read all the good reviews and was like 'yeah, but they can't be THAT good.' Whoa. The technician, Zack, was super prompt, courteous, knowledgeable, and above all, I felt like he 'really' cared. He fixed the issue and even sent me a document to refer to in the future for issues that may arise. I was a business owner for 24 years, so customer service is near and dear to my heart. Cardinal Plumbing, from the time I contacted them, to the time Zack left---was an incredibly awesome experience. These people ROCK! Will tell all my friends about them to.

Quick, professional, efficient! I had a slow drain in my master shower. Was contacted by the company yesterday and they were here today  - in and out w/in 5 minutes.  Highly recommend.

Andrew installed a new chandelier in our foyer.  He was fast, efficient and did what seemingly 3 other contractors couldn't for a very fair and reasonable price.  I would highly recommend and we will definitely plan to call Andrew in the future.

I had a major Water problem in my home. The main Water pipe was leaking on Two sides. It had to had the Pressure Valve/Copper pipe replaced. I spoke to the owner last week on a Thursday to see if he could come out to check out my water pipe problem, I just wanted to also mention, I was dealing with another Plumbing company that I had a strong feeling since they were very unprofessional with their follow thru and leaving me waiting for Three days after they came out to see what the problem was. Elite Plumbing came out on Saturday to check out my problem and fixed it on Monday. He put me on his schedule even though they were extremely busy/booked for this day.
He came during the time he stated, fixed my problem, was extremely professional with his follow thru, and fixed it quickly.  I now have running water throughout my house and I am very happy.  

Thank you
S.Wilson

The team showed up on time and worked quickly. They were professional, respectful and took the time to explain exactly what was happening and made recommendations to prevent the drain from clogging again. I recommend the team and believe you will to.

The company seems professional but their prices are unreasonable. The service call fee for them to show up at my home, was charged in addition to the repair fee (not credited even in part toward the repair cost). I will not use them again. I don't like to get ripped off because of a very small problem made my heat pump not work properly. All-Tech took advantage of the fact that heat and cooling is a necessity at times and way overcharged for a quick fix.

Eddie did a great job to fix a toilet leak and also to reset toilet after new flooring.  I utilized their consultation, Eddie explained everything that needed to be done and provided a reasonable cost.  He was very careful and neat when doing the work, fixed the problem, and explained what he did. One of the best plumbing service experiences I've had.

Had a bathtub leak and originally called Michael and Son, who we have a homecare plan with. Even with water coming through the ceiling, they could only give me a 6-hour window.

Called the DC Plumber and Mike was out to the house in 20 minutes. I found him extremely professional and thoughtful in his troubleshooting. My husband met with him for a follow-up visit, and again, extremely professional. He was able to accurately deduce the root cause of the problem and saved us the time and money normally associated with ripping out drywall. We would us the DC Plumber again.

He was able to solve problem but was extremely rude to my wife throughout the entire appointment. There was no formal greeting before barging in the door and was rude when she asked him very simple questions. He even slammed the credit card down on the counter after she provided him with payment for his services. We all have bad days but that is unacceptable.

Couldn't have asked for better service.  He came out, diagnosed and explained the issues I had very thoroughly and fixed them all in a timely fashion. Will definitely use this company again for any future plumbing issues and you should too!

Terrific job--replaced water heater. Very professional, best pricing, and quick to schedule. Don't hesitate to use them!

He told one day he didn't know how to install a tankless water heater, then several days later told me its was very easy!?!  I am a big believer that people should just be honest about what they can do and not do.  He knocked a big hole in my brick work and then told me he doesn't do brick repairs thats not his job.  Always came to the job site very negative as well and always  talked down on the other trades people.

If you have a tankless water heater, stay away from this company.  They came to my home three times to try and fix my issue, with no success and a high bill.  Since July of 2020, my hot water would go out for hours at a time, everyday.  I called Real plumbers to fix the issue.  They assured me they were familiar with water less tanks, but this was quite the opposite.  Each time they came to my home, they offered a solution that did not fix the problem.  The technician stayed on the phone with a customer service rep from Noritz for hours.  He was not familiar with the system at all.  After the 3rd visit, the next day my hot water was still not working.  They gave me some sort of credit but still paid close to $1000 for an issue that still lingered.  After the 3rd attempt, and 2 months later, I went with another company and it was fixed within one visit; the tech from the new plumbing company knew exactly what the issue was and how to address it.  So yup if you have a water less heater, save your money and do not use Real Plumbers.  I called several times after the fact, asking to speak with the owner about receiving a refund of some sort.  The owner never called back to even discuss the matter.  Not a way to treat your paying customers; even if you didn't want to offer a refund, at least give me the courtesy of calling me back.  I too am in the customer service industry and the way I was treated was unacceptable after spending (wasting) my money during a pandemic when everyone is hurting.

I had a simple leak. The Spaldaro plumber managed to break the shower faucet, and left probably because,it was Friday afternoon and needed to have his Bud. My shower did not work when he left and objectively the situation was worse when he left than when he first came.
What followed was interesting : I called Spaldaros office to schedule a new appointment and complain about the fact that this had not been solved. The same plumber called me back, and probably made a mistake with his phone and conf called me with a colleague of his. He did not know I could hear what he said. He started calling me names, including Bitch.
That's great client relationship right there.