Description
Top Rated Same Day HVAC Service with 5,000+ Five-Star Reviews. Easy Appointment Scheduling with 100% Financing. At Cardinal, we live and work in our community and always strive to make it better. We know the value of hard work and honesty and strive to give every customer the best experience possible. Our satisfaction guarantee stands behind every service call, so you can rest assured that when you call us, your work will be done quickly, accurately, and at a fair price. When you need us, we are just a call away! With locations in Sterling, Alexandria, and Gainesville, Cardinal Plumbing Heating & Air Inc. is positioned to serve home and business owners throughout all of Northern Virginia. We are a fully licensed, locally owned company that provides same-day service to area communities at an honest value, seven days a week. Our technicians are company employed - never subcontracted - and led by master plumbers, certified HVAC technicians, and master gas feeders. We provide ongoing training for all of our employees to ensure we're able to provide the highest level of service for our customers. With more than 5,000 five-star customer reviews, an A+ rating with the Better Business Bureau, and a money-back guarantee, we are the company you can trust for all of your plumbing, HVAC, gas, and water needs.
HISTORY
Established in 2013.
Established in 2013. Cardinal Plumbing, Heating & Air Inc. is ready to provide the solutions you need. We have the knowledge and the resources necessary to complete the job on time and at a price you can agree on. But more than that, we are genuinely interested in your safety and comfort and will do everything we can to ensure your peace of mind. This means you receive the personal attention you deserve during every job. We leave no problem overlooked and every detail is accounted for. We start the process with a comprehensive assessment of your current situation, allowing us to provide you with the best solution. You will never receive a rush job or shoddy workmanship. Our full attention is on you and your current plumbing problem when we are at your property, not on the next job we have lined up. This personal attention means all of your questions and concerns will be addressed. We do not consider the job done until you are completely satisfied with the results.
ABOUT BUSINESS OWNER
Nikolai Matveev L.
Cardinal Plumbing, Heating & Air Inc. is owned by Nikolai Matveev a licensed master plumber and operated by Nikolai and Danny Fuentes. The company offers every aspect of plumbing and boiler heating services. Our main goal is to provide our customers with quality service and competitive rates to obtain complete satisfaction. We take pride in our work and we aim to make your experience with Cardinal Plumbing, Heating & Air Inc. an exceptional one.
SERVICES
Heater Repair, Emergency Services , A/C Installation, Bathtub & Shower Installation, Drain Installation, Ductless A/C Services, Electric Furnace Repair, Faucet Repair, Garbage Disposal Installation, Gas Furnace Installation, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sump Pump Repair, Tankless Water Heater Repair, Pipe Installation, Leak Detection, Sewer Services, Sink Repair, Toilet Installation, Water Filter Services, Water Heater Repair, A/C Repair , Heater Installation , Air Duct Repair, Bathtub & Shower Repair, Drain Cleaning, Electric Furnace Installation, Faucet Installation, Flame Sensor Repair, Garbage Disposal Repair, Gas Furnace Repair, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Sump Pump Installation, Tankless Water Heater Installation, Water Heater Leak Repair, Pipe Repair, Residential Services, Sink Installation, Thermostat Repair, Toilet Repair, Water Heater Installation, , ,
Reviews
Our townhouse heat pump unit had started freezing up and appeared to be leaking refrigerant. Not ideal in late January!
The previous owners had replaced the air handling unit only a few years ago so I wasn't interested in replacing the whole system if it wasn't required. I called 4 HVAC companies to bid. 1 never returned my call, 2 came and looked but wouldn't even give me a bid on replacing only the heat pump unit and not the air handler.
Only Carl & Cardinal took the time to bid me what I wanted and came up with a creative solution to ensure the unit would fit in the existing space.
They were willing to work with me a bit on price and the install went flawlessly. The team was in and out in a matter of hours and were very conscientious in putting down drop-cloths and using booties when in the house.
Highly recommend Cardinal Heating & Air for all your HVAC needs.
Not sure if they have changed the ownership. But I heard they changed the management. The quality of service reduced, it becomes pricy, and the people coming to our house aren't very knowledgeable. Stop using them for our plumbing and AC heating.
Alessandra C.
01/09/2021 12:00:00 SA
Had a very positive experience with Cardinal today. Called on a Saturday morning around 9 for an emergency job (toilet overflow/repair) and scheduling with the office was quick and efficient. Nikolai was dispatched and arrived promptly by 1pm. He provided a clear and comprehensive repair estimate which included more than one option. He was friendly, polite, professional and COVID compliant. The price in all honesty was a little higher than I would have imagined even on a weekend, but he replaced all the inner components of my Kohler toilet that were worn out after 7/8 years and also brought his wet vac to tackle the water overflow all over my bathroom floor. His work was very through and I'm not expecting any issues with the repairs although they do offer a guaranty. Will definitely recommend Cardinal to others requiring plumbing/HVAC services. Thx Nikolai!
Anytime I have a HVAC issue I expect an expensive bill. I've typically always found technicians to over-inflate the issue. Not the case with Cardinal HVAC. They found a part to be clogged and dirty causing my heat to not work. Fixed it! Heats been working over 4 weeks later without the usual let's replace your whole unit. Thank You Mike!
I recently received two separate services from Cardinal Plumbing Heating & Air. First, we had somebody come out for a routine maintenance check on our HVAC system. The technician was on time, communicative about when he was on his way, friendly, etc. Thankfuylly our HVAC system is in good shape so there was not any major work needed. The following week we had a Cardinal plumber come out to inspect a project we're working on in our bathroom. He arrived an hour earlier than expected and inquired if this new time would be okay. He was friendly and gave it to us straight about what the job would entail, his recommendations, etc. Overall, it was a very positive experience with Cardinal Plumbing Heating & Air.
I've been through quite a few plumbing companies, this one is head and shoulders above them. Unparalleled organization, efficiency and process, they are truly in the 21st century.
Shane Taylor was my technician. The moment I saw him I knew I was dealing with a consummate professional. No hard sell, very matter of fact, and everything he said checked out. He works with a tireless diligence hour after hour (it was a very long job), and is extremely thorough, patient, unfailingly polite and conscientious. New to the company, he is in my mind going to be a real asset for them.
Cardinal is a company that I can now add to my list of trusted organizations and I'll be sure to tell everyone within my sphere of influence about them.
Anne S.
12/03/2018 12:00:00 SA
I reached out a couple of weeks in advance to booked a non-urgent plumbing job over Yelp's request a quote feature. I got a response to call, did so, and booked a Saturday from 8-10am specifically so I wouldn't have to take off work. A few days after I initially reached out to make the booking I got another call asking me if I would like to schedule a visit. I said I had already done so, figuring there was just a simple in-office miscommunication.
Come the day of my appointment, I was ghosted. No plumber, no call, nothing.
The following Monday I received a text that a plumber was on the way (not the one they told me either). I called and they said I was scheduled for Monday from 2-4pm, which I would not have chosen since I would've taken time off.
Needless to say, I'll be finding a different company.
This was my first time calling Cardinal Plumbing. I'd read all the good reviews and was like 'yeah, but they can't be THAT good.' Whoa. The technician, Zack, was super prompt, courteous, knowledgeable, and above all, I felt like he 'really' cared. He fixed the issue and even sent me a document to refer to in the future for issues that may arise. I was a business owner for 24 years, so customer service is near and dear to my heart. Cardinal Plumbing, from the time I contacted them, to the time Zack left---was an incredibly awesome experience. These people ROCK! Will tell all my friends about them to.
Great customer service. The tech came out and repaired HVAC quickly. He got straight to work and didn't try to sale me random things that weren't necessary. It was such a good experience I decided to have them come out to service my unit for the winter and look at my fireplace.
Cardinal is the best....THE BEST!!! We had Barry Baker come out to our home and he explained everything to me twice!!! He was so thorough and professional and made me feel so taken care of that I signed up for the routine maintenance package on the spot knowing he will be the one to keep coming out! He was able to fix my ac and it's running great ever since! Thank you Barry!!!! You were a money life saver!!!!!
Jo S.
02/08/2019 12:00:00 SA
Very responsive to our plumbing issue, Nick K. was very comprehensive, thorough, and helpful in explaining the problem and remedy. Answered all my questions in terms I could understand and provided additional information on other concerns. Will definitely use Cardinal again and highly recommend!
Mark was on time and very professional. Mark knew exactly what to focus on. He moved furniture and got to the problem. Awesome service! Thank you Mark for making these things so easy.
I'd like to add that the value of the
Membership fee is amazing. I know my 33 year old house is in good hands. I'm glad I found you on yelp!
Cardinal was the only one willing to come out on a Sunday for my hot water heater. Nick the technician was great. Super personable and professional. He was on time or even early (when early gave me a call to confirm it was ok!). I was scheduled for the next day first thing in the morning. He came prepared for a very challenging install. Prices seem reasonable for the area. Emails with picture of technician and when they were heading out sent out were a nice touch.
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