Best Electronic/Smart Lock Installation in Phoenix AZ

Service person installed the new lock but failed to fix the existing lock as requested on the door with two locks.  I had to fix the second lock myself after paying $135.  The service tech refused to return.

It's great to have local businesses with values still around. Thank you Victor for your prompt service, skills and knowledge. You were fast, efficient and very polite! Highly recommend this company!

Bill is the bomb!  I've been using Bill with Pop-A-Lock for years to rekey properties.  I'm in the real estate business and Bill provides a flat-rate for realtors.  He always provides great customer service, super fast response and turn-around, plus he is always the best priced.  

Great guy and ethical!

Lee was great. He's friendly, professional, and even a little humorous. Most importantly, he was fast and did a great job. I strongly recommend him.

There is one minor thing you should know before calling him. He charges a $65 service fee just to show up. That $65 is not applied towards any work, it's in addition to any other work he does.

That surprised me because I didn't see any mention of it here on Yelp and he didn't mention it when I called him or during any of our text messaging leading up to his arrival. Ultimately I felt his pricing (and the overall cost) was fair, so I'm grateful that I called him. But I'm not a fan of surprise (or hidden) service call fees and just wish he had been more transparent about it.

If I could give ten stars I would. Today started out great, but nearly ended on a very awful note. After spending half my day in the East Valley I received a call from one of my kids that they managed to somehow lose their key out of their key fob. The entire freaking key broke out and after searching for hours it was nowhere to be found. Luckily we could get in to the car itself with the key fob, but after calling the Honda dealer and having to possibly have the car towed we were told that they had no keys for his car in stock and their was a wait list for them. The key we needed has a chip so I'd have to call around. Just great! Did I mention it was nearly 4pm so I was stressed places would be closing soon. I then got on Yelp of course to search for some local locksmith options and after reading a few reviews I'm so glad I called Rapid Response. Arthur picked up quickly and after explaining my situation he not only said that he had the keys I needed, but that he could get to me within the hour. I didn't need a tow, I didn't have to wait days for the dealership to get some; my son would be able to have his car within an hour for school and work tomorrow. Arthur was friendly, knowledgeable and a lifesaver! After an already stressful day he really helped us out big time! He even was able to make a second spare key at a discount incase something if ever happened again as this was the only key we had from when we bought the car used. As if it couldn't get any better he even gave us a key to the door free of charge. If you're looking for a reliable and FAST locksmith Rapid Response is it!

I locked my keys in my trunk and Louis was a godsend! He got them quickly and was very nice to talk to. Thanks Louis!!

Terry was great!  Responsive in discussing the issue and in scheduling appointment.  Then, he did the unready of -- he arrived early after calling to clear it first.  Excellent service and job well done.!

Jeff was ridiculously quick, professional, nice, and did it right. The price was good and the service even better. Can't recommend him enough. Business done the right way, for reals.

They are very fast to respond, which is exactly how a locksmith should be.  My situation wasn't an emergency, I wasn't locked out, but they treated it as if it was and that's my kind of service.  I do not write a lot of reviews so you know this is a high level of service.  Thank you for doing a great job

Highly recommend! Was able to set an appointment quickly and answered all my questions about replacing a mailbox key when I called. Arrived on time and was very professional!

Todd helped talk me through fixing my locked steering column over the phone and was greatly helpful by saving me the trouble and hassle of waiting for a locksmith to come out. I'm so grateful and would definitely recommend!

This company was helpful, professional and responsive. He helped my son who locked himself out of his car and needed to get to work ASAP on a Saturday. Great job and I would highly recommend!

A woman gave me a used product! I went all the way home, opened the package and could tell it was used because it was scratched and certain parts were missing and wasn't able to assemble. When I tried to return it the same day, she pulled a guy out ... husband? I don't know. They refused to give me a refund and said "either keep it or return it without a refund." Never again. How disappointing. Do not recommend. First locksmith experience in Arizona. There was a language barrier and I wished I stood up for myself.

Excellent service with fast, professional response.  Will definitely use again.  Ari called to confirm the appointment and showed up right on time.  All fees were communicated clearly ahead of time with no surprises.

Great service, addressed my issue quickly and at a fair price. Highly recommended local locksmith!

It was 5:30 on a Friday when I was locked out of my house and I had called about 7 locksmiths whom neither answered or were about to close. I was getting worried that I wouldnt find anyone to come out until I found these guys on yelp. They were very friendly when I called and sent someone over immediately whom let unlocked my door at a very reasonable price. Couldn't ask for anything more!

Even though I didn't end up using this particular locksmith he was quick to refer me to another one and save me some money it's hard to find someone in business just helping people in general without some type of return kudos to RJ locksmith thanks for the help

We needed an extra key for our two cars, we bought both used and only received one key for each from the dealers. I messaged Jon through Yelp and he responded immediately. He had to order one of the key fobs. I confirmed I wanted the keys on a Friday, and he was able to come to our house by Tuesday afternoon. It was a very quick turn around, despite having to order the key fob. He made both keys in about an hour, and they both work great. I highly recommend Sitton Locksmith. Jon is very professional, courteous and easy to work with. He always responded to my messages very quickly.

Met me same day. Good communication. On time, did a good job, fair price, professional. They are my new go to guys.