Best Lock Changing in Phoenix AZ

I called Cactus Lock and Key because I needed to have my boyfriend's safe open. Sidenote: BF passed away and no one in the family knew the password to the safe. The company was able to open the safe! They took their time and was able to open it at a reasonable price! I appreciate their service and time during that difficult time. Oh btw, I sent a picture of the safe the day before to see if they were able to open it. They came the day after to work on it. It took about 1 1/2 hours to crack the code.

Overall, I recommend this company for their service and reasonable price. Thank you!

Very quick to respond for quote requests, with great competitive prices. Can appreciate a business that is very responsive.

Lost my key and I had no idea where it was. Phone was about to die and it was raining. Needless to say I needed someone as fast as possible. Called pop a lock and the guy said 30mins (actually got here in 30mins) and price was actually really great for opening and re-keying my place. I would recommend this for anyone who gets as unlucky as me and needs to get into their house quickly.

Levi was very personal and professional. I came across him on yelp and am glad I did. He answered my call promptly and coordinated his arrival with me very swiftly. He is very knowledgeable about what he does and while he does give his advise when asked, he never made me feel like he was pushing any kind of sale.

If I did ever need the service of a locksmith again he will be my first call.

Bought used truck with only ignition key. He was here in 30 minutes with a new FOB and 2 new keys cut within 20 minutes. Professional, Fast & AFFORDABLE.

What a SCAM!!! We were stranded at the airport after my husband left our keys at security in our vacation city. When arriving to our layover airport we called to schedule this locksmith for our arrival at our home airport a few hours later. Initial call was at 4:30pm and scheduled a 7:30pm appt. once we landed we called to confirm our appt 20mins later and the Jerome told us he was on his way, about 30mins out. We mentioned we had 2 young children so please hurry. An hour later, now 830pm we called again to ask where he was. Again he said on his way, 20mins out this time. Another hour passes and still not there. We call again questioning his arrival- we called other locksmiths but no one else was available as it was a Saturday late evening at this point. This time he says he is on his way and finally asks a more specific location at the airport for where we are. It is now almost 10pm  when Jerome finally arrives about 1030pm he starts to open the door then before programming the key quotes us a price for a basic key. We asked the pricing on the phone at 430pm and we're quoted $220 for basic key, no FOB. The new quote was now $310. WAIT. . .WHAT???? 3 hours late to the appt and now you want to charge us more??? What BS! We argued that wasn't the price we were quoted and Jerome simply stated  "sorry, I was just guessing the prices earlier when I quoted you". UNACCEPTABLE  With 2 toddlers and having traveled 4hrs to then wait on curb for another 3hrs this guy knew we had no other option than to pay whatever "new" price he said. We were able to get it down to $265 but not without fuss. We finally left the airport at 11:15pm. While Jerome was there, he answered 2 calls for new appts. Both he quoted 30mins. He was with us for about an hour. He lied to both of those people about timing. Definitely a miserable experience and the 2 over tired, hungry toddlers weren't even the worst of it. This company was! Jerome was! AWFUL SERVICE, CUSTOMER SERVICE, and NO RESPECT FOR THEIR CLIENTS

Terry was fantastic -- highly recommend using Agent's services. Reliable, communicative, honest, informative, fast. He did a great job and was professional and friendly while doing it.

I love Jeff!

I called Jeff because I locked my keys in the car this morning. Following our phone call, I texted him the address and car information. Within an hour, he came walking in my office to hand me my keys. I didn't go outside. I didn't discuss my needs any further. Such a quick and easy transaction. Thanks a million!

BEWARE. (As the business owner's response below demonstrates, he is combative and unprofessional. Thus reinforcing the accuracy of this review). Alon, the owner, broker my door and lock, refusing to take accountability, repair or refund. After admitting he broke it and doesn't have the knowledge to repair, he decided to call and tell me that I broke it. He's a locksmith ... that I called for his expertise and should have been able to repair. He basically stole money and left. After many calls and texts, asking him for a resolution, I ended up having to file a report with the police for my safety. My boyfriend and I also will be moving forward with other actions including filing a claim with the BBB, small claims court and contacting "3 on Your Side." I'm hoping this review can prevent others from enduring similar poor experiences and being ripped off. Should Alon make the situation right I will update.

So my mom had locked herself out of our house and we were in NY at the time so our only option was to get a locksmith to come out. I can't tell you how many I called before landing on Budget Lock & Key. They were all too busy, they gave numbers to other locksmiths, they didn't have anyone available or I had to make an appt. Which only added to my stress especially being 2,000 miles away. Well I am so glad to have come across this company I called, and the man that answered asked for my address said he could be there in 30min. I was so relieved to hear this. I confirmed with my mom and yep he was there in 30min and was able to unlock the door and let her in. I am beyond satisfied with the customer service!!

I sent several quotes and used Yelp for help with my truck and almost everyone that answered said my town was too far (even though they had my town as part of their area of service.  JJ answers my quote and although he was over 60 miles one way, he said he would come and help me.  He made several stops along the way for equipment and by the time he left, I was in my vehicle and keys made.  He was very professional and although I know he is in this business to make money, he did not flinch of driving 120 miles round trip to not only help someone, but he gained a future customer.  Thank you...

Todd is awesome. I've been trying to get a new key made for an 44 year old motorcycle and He nailed it.

Thanks.

Our key broke off in our front door late one evening. Julian was very responsive and was able to make it to our house in about half an hour! He was extremely knowledgeable and helped us fix other issues we had going on with our door as well. I would highly recommend him to anyone in need of a great locksmith!

Awesome company. The woman who answered the phone was very professional, super nice, and very helpful. We just bought a new house and are anxious to get in so she made sure to schedule same day with Jeff. Jeff came out right on time, even a little early, and was amazing. Jeff was super knowledgable, very nice, and great personality. Was surprised how fast he got everything set up for us. Would definitely recommend this company everyone was great! Thanks Jeff and the group at The Lock Shop!

I made an appointment with mike,the shop was easy to find he was very patient and figured out what I needed. He took care of it in a professional manner
I would deffinetly recommend these guys
I even scheduled another appointment for them to change my locks in my home

Quick. Efficient. Affordable.
Could not have asked for a more reliable locksmith. This was no emergency but Dean came out as promised - and was able to get both cars keyed and fobs programmed in under 30mins.

Hannah was very friendly &  professional. Exceptional pricing as well! I needed a car key with a chip cut & coded. So grateful for their service!

New to the valley and in my first home. I called to have the locks replaced. Instead of just going with what I asked for and collecting a bigger payment they suggested having the existing locks rekeyed. The outcome will be the same (locks that only I have the keys for) but by using the existing hardware I saved money. Also I called at 4pm thinking that it would take a few days for an appointment but 40 minutes later they were here working on it. Prices were better than I had heard from other locksmiths. Overall a perfect stress free experience that I could not be happier about. Thank you!!

Awesome service! Professional, kind and funny! We called to have our locks changed in our new home
And he was out the next day by 10am. Calling to make an appointment was extremely easy and overall the whole process was a breeze! I will recommend him to everyone. He also was extremely affordable and gave us an awesome deal!