Best Building Lockouts in Phoenix AZ

My lock change went just as planned.  Installer, Warren, was prompt, courteous and knowledgeable.

Victor was professional, polite, pet friendly, and works fast. Poof, and he was done.
Arrived on time with a smile on his face.

We had Deric come out & help us today & he was terrific, super friendly & a pleasure to be around!

So I must admit, we (boyfriend & I) are idiots & thought our lock was broken on our door & called to have him fix it (was a Sunday afternoon, felt really bad wasting his time), but he came super fast, I mean maybe 15-20 minutes and we live on 59th ave & 101. He asked to see our keys & realized we were using the wrong ones. (Yes, I know, we are stupid). My boyfriend broke part of the lock & he broke the key he thought was for this door, when Deric figured out that one was broken, he asked if we wanted him to make another one so he could have the one he broke. He also replaced the lock that was on the door & gave us new keys for that too. Super fast & friendly. Wasn't annoyed or aggravated by our stupidly at all. I would definitely recommend these guys, and if I ever need them again, they have my business. :)

Fantastic experience! I needed a lockbox removed and Erez was at my house within 30 minutes and the job was done.

Levi was as advertised, prompt, efficient and totally professional. I highly recommend his services.

Richard

Arthur came on time and was very professional! He responded fast on Yelp, and the replacement key he gave was of good quality.

Nice staff, reasonable pricing. Louise got my key copies done in a timely fashion & was very friendly!

Super nice, came as quick as he could and took all of about 30 seconds to get my keys out of my car

Upgraded to keyless entry. He was very fast and professional and had good prices. Showed up on time and accepts zelle so it was convenient as well.

Wow professional service to replicate a lost key on my 1997 ford ranger, was quick to deliver the key and very reasonable in price for being on a weekend. Great business and would totally recommend.

Great service, polite employees, quick!
This was the first time I'd ever used a locksmith and if I need one in the future this will be the company I call. My grandfather had insisted on "helping " with my locks.. this help didn't turn out for the best... good intentions but not his area of expertise... The Alcatraz service guy was able to fix the problem and now all four doors are working like they should
Thank you!

Tried to set up an appointment. He was responsive at first. Then stopped replying. Even offered him an extra $20 to come service next day. No answer.

These guys are so nice and work around whatever crazy schedule you may have. Super talented and trust around a bunch of kiddos!!

Been  while since I've been stiffed. Congratulations ACE LOCKSMITH you got me. I had an appt with you for this morning. You never called or showed up. I took off 3 hrs of work to accommodate this appt. You were a no show. One of the best things about living in the Phx area is you can always find somebody else. And I did. I find it hard to believe you have a reputable business yet are incompetent at the same time. Its safe to say, I nor any members of my family here in AZ will be utilizing your services in our lifetime. Again Thanks for the no-show.

First of all if you have a sign on your door that say you are open till 5pm be there!!!!    So then when i finally got their earlier in the day, i was really surprised that the old guy that say he owns the place is such a grump.   I have had keys made in the past and the young lady that works their is so friendly.  I must have woken him up from his nap.  I am sorry I didn't spend a ton of money at your place, but I will never spend 1 more $ there ever again.   AVOID VERY RUDE AND NOT HELPFUL AT ALL

I really think some of these small business owner need to realize what customer service really is all about.

I lost my only set of car keys to my 2001 Acura...Sigh...This has never happened to me before so I made the phone calls around the valley to check out prices from various locksmiths and dealerships. Unfortunately, most of the locksmiths I called sounded shady over the phone and would not/could not give me a set price over the phone...which is weird because this is their business and you would think they've done it before. The dealership was super overpriced. I came across Mr. Locksmith here on yelp and talked to Carol the owner. She was more than helpful and gave me first time key loser advice along with a set amount that it would cost me. She came out herself the next day and quickly and professionally got the job done for a great price.  Losing your keys sucks and Mr. Locksmith made the situation much more bearable. Awesome A+++

RJ arrived within 5 minutes of our agreed upon time. He was/is super friendly and VERY talkative. He is a native Arizonan so I learned a lot about the area surrounding our new home while also having our locks rekeyed. It took three hours to key six cylinders (our front door was apparently a bit challenging), which strikes me as quite long; however, I prefer working with someone who takes their time to get it right over someone who rushes through and leaves me with issues. He's a very kind man who seems to enjoy his work. He even offered me a discount when the job was completed, which I declined in the hope that he would pay it forward. Time will tell on the quality of the job - for now I'm satisfied.

I called Sitton Locksmith in hopes of fixing my front door lock. I had called a few other locksmiths in the area but they were hesitant to give me an actual quote for what the work would cost. Most of the locksmiths wold say that they $x for a service call but would not confirm how much fixing the lock would cost.

Jon from Sitton Locksmith, did not try to play that game. I described the issue, and he gave me a quote for the service call and work fee. It is a comfort to know ahead of time how much it would cost, because previously I had to deal with locksmiths who would increase prices as soon as they arrived. I do understand that some problems do require more work and therefore cost more money, but sometimes it feels like you're being taken advantage of. However, Jon was upfront about the cost, which I appreciated.

Jon arrived within 30 minutes of my call, fixed the lock, and gave me a new key (for free). He is professional, knowledgeable, and his prompt fixing of the lock made my life a lot easier. I recommend Sitton Locksmith without any hesitation.

I needed a new key for my 2016 Yukon. Ran was very responsive, came to me the next day and had it done in 20 minutes. I called around to a few places and they were the best price. Love their service!

They were great. Quick showed up earlier than I was quoted. Did a. Fantastic job on a stressful day