Best in Phoenix AZ

I call them and make an appointment and they didn't show up.
They told me that they did and that they waited for me for 1hr when I was home all day.,
They apologized and want it to make another appointment.  and I say no way jose.
That is not good Bussines when you take time of your day for them and no show

Sunny Engery uses top quality solar hardware -- no Chinese panels or electronics. Their installers and sub-contractors are great. Their warranties are top-notch.

Why only 3 stars?

Many small to medium-sized companies struggle with communications. They're sold technology solutions that can be useful and efficient, but are never a complete substitute for human interaction.  The initial contact and design of our solar system was handled very professionally.  When his role was finished, we had no idea who to contact for anything else.

We had unplanned issues arise requiring back and forth communication. It was painful and frustrating. We were handed-off to this or that person without finding any one individual  with responsibility or complete knowledgeable of our project. We were scribbling names of folks and their function trying to figure out who to talk to, and what was happening. One time, I was transferred to someone who left early for the day. Nothing wrong with that, except my questions about what was happening next, and when, died right there. I had to resort to broadcasting emails to every address I had to get a response. I had Sunny Energy folks get frustrated with me, as I tried to find out the latest schedule of events -- to work into our schedule. Sunny Energy seems to forget customers have schedules too.

Overall, communication was not good. Text messaging is fine for direct communication of simple things. There's no guarantee the recipient actually gets the texts. I missed a few while traveling. Calling is a better way to communicate complex issues in a timely manner.  Sometimes I'd  get a text message saying someone was showing-up to do something -- it wasn't always clear exactly what -- the day before arrival! Sometimes people showed-up without advance notice.  We then received an email requesting final payment before the system was up and running, making us wonder if the right hand knows what the left hand is doing. Our system still isn't up and running, so that final payment will have to wait...

The fix is so easy.  Sunny Energy, PLEASE assign a single point of contact for every project, start-to-finsh. That person communicates everything personally, in a timely manner. Someone who becomes familiar. That's how well-managed service companies execute large projects.  Is it too much to ask for projects costing $20-60K?  I think not...

Caliber Roofing replaced my roof for me and they did an amazing job at a fair price. They did such a good job for me I referred my boss to them. I would highly recommend using them.

Let me start by saying I have been in sales myself for over 35 years, the last 20 in the financial markets. So I did my due diligence and spoke with and met several solar companies. When I met Anthony the owner at Aneva I knew I found the right company. He's very honest and not high pressure like so many of the other companies. The rest of the office is exceptional as well. I truly believe this is the best solar company in the entire valley. I have not had my system installed yet and i will update my review once it's installed in approximately 60 days.( Waiting on APS and city of Peoria) All the companies told me about the same time frame.

Do yourself a favor and talk with at least 3-5 solar companies and than call Aneva. I GUARANTEE YOU WILL CHOOSE ANEVA! If you don't you will have sold yourself short. In my case I had talked with well over 5 and found they were all high pressure. You can save yourself time after getting educated with one or two  presentations and proposals  at home by calling and talking to the companies on the phone to get their proposals. You will get a real good feel for the companies and than call Aneva. Just don't commit to anyone before calling Aneva.  I actually had signed a contract with the first company that came out because the salesman said he would give me 10 days to cancel as opposed to the 3 days by law. I told him I was going to be be doing my due diligence and I asked him if he would give me a better price. He said he couldn't and that I was getting their best offer. When I called in to cancel I ended up speaking with one of the owners who suddenly lowered their price by $5,000. Yes you heard that right. At this point I did not care if what price they quoted me. That was very shady and it became an integrity issue with me. By the way this company was still priced higher than Aneva with cheaper panels and an inferior warranty. If I had not educated myself and had the background of being in sales for 35 years I would have fallen prey to this first companies nice presentation and the likability of the sales rep. I mention all of this so that you don't get fooled. If you trust me just  save yourself time and call Aneva and be done with it. But if you want to experience what I did and feel really good about your decision, call Aneva last after all your other proposals and you will want to thank me.

I was quoted higher prices with cheaper panels and many of  those companies don't even employ their installers, they sub it out.  At Aneva everyone is an employee and Anthony the owner will be overseeing the crew that installs your job. The way Anthony explained to me how the install will take place was phenomenal. It will be very clean without all those conduit lines running across my roof like you see with other companies workmanship.(Start looking at other solar jobs and you will see what I mean)

Most of the sales people in this industry know very little and work on commission and will tell you anything to get the job done, and once you commit to them, you are just a number and they are onto the next potential client. Trust me i spoke with so many of these guys and when I told them I was looking elsewhere, they got very rude and tried to make me feel stupid or use scare tactics. You won't get any of that with Aneva.

I was quoted with top of the line LG industry leading panels, at a lower price than most of these companies with lower rated panels and workmanship. I could have gotten these lower priced panels with Aneva for even less than what these other companies were offering, but I went for the higher quality, and again I am saving money with the LG's over the other cheaper brands I was quoted. In doing my homework, I found Aneva and was influenced by the other reviews I read. I am so happy I met Anthony and had him come out. You won't feel any pressure, just peace and confidence that you have finally met your solar company.
I don't know any other way to say this without sounding rude or insensitive, but if you're in the market for solar and don't at least call Aneva, you're being VERY foolish.

Immediate response to my email and an easy appointment made for the next day. Arrival time was exactly as promised and my problem was solved within an hour. Great service!

Had new Solatubes installed by Arizona Home Daylight yesterday.  Have had a Solatube for many years and love it.  The installation was difficult because this is an old home with electrical and plumbing tangles in the attic space.  Dustin was amazing and figured out exactly what he could and could not do prior to making any cuts in the roof.  One install involved some confusing electrical connections for the light kit  and he called in a reinforcement and they finally figured it out.  My new Solatubes are amazing and the service from Arizona Home Daylight was stellar.  On time, considerate, neat, competent.  You don't find service like this very often..

We chose Black Platinum Solar & Electric after getting quotes from a few companies.  They also came highly recommended by a friend.  Our friend's recommendation mirrored what you see in many Yelp reviews and our experience matched up.  They're a smaller company so everything was very personal, friendly, and competent.   From the beginning, David was low key, low pressure, and helpful.  He spent over an hour answering all of my questions and explaining the ins and out of solar.  Throughout, he was bending over backwards to not push or pressure for time in any way, which was different than other firms that used expiring credits and changing utility rate structures to subtly pressure to move quickly.  He also never tried to sell any kind of financing package where the installer can make extra fees from the lender.  

Once we decided to move forward, all of the contracts and approvals were electronic, which I appreciated -- it made things very easy.   They communicated how things would work, what they do vs what I do, and how long it would take.  The only things I had to do was submit to my HOA for approval and do some touch up paint in the garage where they wired in a panel.  Black Platinum did everything else with the City and APS.   The panel install took 2 days as planned.  During the following week, a new breaker box was installed and inspections were performed.  They arrived about 20 min early each day of the installation, and the whole crew was extremely friendly and professional.  They kept everything clean and once finished, you couldn't tell they had been here.   John Black came out at the beginning of the first day to introduce himself and the crew and collect an installment.  He really knows his stuff and was more then willing to explain anything I wanted to know.  He was an email away throughout the whole process, including once we were up and running and just getting into the app to see solar production stats.

I think I got a bit lucky with the time of year and with the length of time inspectors and APS can take, but I was up a running 1 month after signing the contracts.  Really impressive!

Overall I'd sum up that trust is important when installing solar because it's a big project on your home.  You don't really know the people doing the work and you have to take a bit of a leap that they are trustworthy and know what they're doing.   John, David and the rest of the Black Platinum crew lived up to what you see in Yelp reviews.   The job was done with extreme competence and they're the nicest people you'll meet.

We now have a negative (credit to us) APS bill.

The install guys were pretty decent and helpful with some post-install issues. I guess, in the end, our biggest gripe is with the fine folks at APS and the even more fine folks at the ACC who rubber stamp anything APS wants. "Smart meters" are a scam.

This company, actually Mr. Sunshine himself, provided a truthful, clear, and concise explanation of the process and outcome of going solar.  No pressure,  I called back 5 times and did not pull the trigger for over two weeks.  During that time I never got a pressure call back.  The quality information sells the product by its self.

I had a solar water heater installed by a different company 2 years ago. I was not  happy with their customer service. Of course they were great when selling you the product then not so much when you have issues. Anyways I called the Sun-Earth company and they referred me to General Solar. I called and they came out the next day, diagnosed my problem in about 90 seconds, had the correct part on the truck and replaced it in about 25 minutes. Problem solved and now i have a good resource should problems arise in the future. I would highly recommend them.

I moved in to SUn city after getting a divorce as a senior and wanted to put solar on the roof. I met Cary after speaking to several salesman and decided that Cary had the best price for me. The work was done. A year ago I contacted Cary and got some extra work done installing a mini split that helped even more. I would recommend galaxy solar to anybody because of the professionalism and care.

Still trying to figure out how paying $400/mo to Harmon  offsets the $98 solar credit from APS.

Would give 0 stars if I could. I had an appointment scheduled and no one showed up. I called the office a few times to ask if he was still coming and they assured me he was but didn't know what time (at this point he was already late). Called again 3 hours later and they didn't pick up the phone, left a message asking them to call me back and they never got back to me. A few days later I called back to see if they could reschedule and they hung up on me. I called back right away and they didn't pick up the phone. I don't know how a business is running with such horrible customer service. I'd rather them just tell me they're not going to complete the job so I can call someone else rather than leave me hanging the way they did. Would not recommend to a single person. Don't even waste your time.

Came over for a quick diag, was fast, efficient, fair, and figured out what my problem was. Took videos, was prompt, a+ service. I would definitely use Apollo again.

Looked at a few companies to get quotes for solar installation. It's a tough market these days, with all of the power companies turning the tables on solar power. We've got aps, and at the moment things are still in our favor.

When none of the companies but Arizona solar solutions would consider the job because of market conditions (and maybe rightly so, that remains to be seen), we jumped on the quotes they provided and quicker than a blink they had the panels installed and aps approved. We were expecting months of waiting - instead we went from contract to kilowatts in about a month, hoa approval, city approval, and aps approval included.  Just waiting on router connection now so we can watch the power roll out.

We're not expecting miracles, but we were promised a little more than 100% of our yearly power needs and I think it can be done. We've gone through and made sure we're as efficient as possible prior to connection, and I've got NREL predictive production charts (pvwatts) for our specific setup, so we'll see how we do.

I'll post back up regularly to see how things are stacking up.

Only complaint - customer service seems to be almost entirely automated, so the process felt very much like dealing with a phone recording - all our email updates were automated, sometimes to the point of not including specific times or dates of expected steps (like blanks were left unfilled), but when I needed to speak to customer service, there was always someone there on the other end of the line, presumably right here in Phoenix.  Maybe that's how they keep so streamlined to get things set up efficiently, but it felt very sterile - not a friendly neighbor-like business which they seem to be on outside appearance.

I keep getting unwanted calls from Titan Solar's telemarketing agents (in India), despite my many requests to remove my phone number from their calling list. I agreed to receive a callback just to get info for a complaint. Ben at Titan called me and I explained the situation. He gave me a # for Lead Genesis, their contracted lead generator, but it was actually for Verizon. He also said that they'll take action, too... we'll see. Up next, my complaint to the AZ Attorney General, possibly the FTC, donotcall.gov or 1-888-382-1222.

I began with solar City with my solar service. I am leasing my panels and I have had nothing but issues when I contact customer service. As you can see by the picture they had to replace all my panels a little less than three years ago and these little knobs were left on my roof because these new panels were smaller than the original ones and when I called Customer Service I was told oh well that's the way it is and the customer service person hung up and didn't want to hear anything more about it there was nothing she could do. Today I spent about an hour being transferred to four different people regarding my Tesla bill because solar City sold a couple years ago to Tesla and they have been absolutely horrendous to deal with not so much the people I spoke to but the whole process with Tesla. I am on a fixed income and my interest for the lease goes up every year and I am now paying more for my lease than my average APS bill was with just using electric and no solar. Every month I get a bill from APS which averages around $40 give or take a few and when I called today to see if there was anything that I could do as far as freezing the amount that I pay the response was well you have a contract and there's nothing we can do and my contract is for another 12 years and by then I will probably be deceased. I do not recommend Tesla/solar to anyone they are not a good company to deal with and I am so sorry that I did go with solar City/Tesla.