Best in Phoenix AZ

Great Customer Service!!!
We had a slight issue and it was taken care of within a couple of days.The Tech came out within the beginning part of the window, fixed the problem and showed us how to avoid it happening again.
They are pleasant , honest and RELIABLE to deal with.
We have recommended them to several of our friends.

Problem with solar panel the failure of the freeze safe prevention system water inside froze and burst the pipes burst beyond repair.
Water pouring like a water fall not sure how long happened 12/22/17 Jim owner came very quickly made sure water on and that I would have hot water. Reasonable price to come out.  Sent propsal for replacement 12/26/17  I have to wait for Home owner Insurance Adjuster to come out contacted insurance 12/23/17 Thank you so very much for making a situation go so smooth. Will use them to put in my solar panel and it's components.  Nice to have a company come out when they say they would and no hidden charges that hard to find these days.

My family and I had a great experience working with Phoenix Window Shades and team! He was very professional, honest and efficient. He gave us recommendations based on what would be for us vs. what's best for his pockets. The shades are durable and have helped lower our electric bill! I would recommend anyone looking for shades to Phoenix Window Shades!

Working with Michelle was awesome! She answered all my questions and I didn't feel pressured to buy. I got a few other quotes but Rooftop Solar seemed the the most honest and I really liked their 30 year warranty. I'm excited to finally get solar and to see the offset to my AC bills this summer!

Went through the same nonsense with them about not being able to get Govt money.  My install (9/26/12) was 13 months after the contract date on 8/11/11.  Solar worked great for a year (10/9/13) after install when SRP pulled my inverter and left me a message to "call installer, bad voltages on the non-billing meter socket".  There is a 5 year warranty on parts & labor, but that does you no good when they are out of business.  There is a 10 year warranty on the inverter, so will have to use that and find someone to fix it which I'm assuming won't be that cheap, much less finding someone who will repair what they didn't install.   I had been trying  to reach Salt River Solar & Wind  for 5 days, no return call, and then I found this site and the warning lights went on.   I've missed the "funding" payout, so may not be able to recoup anything, but I am filing a complaint against them all by name.  Since Federal money was involved, I think they should have a Federal suit brought against them for fraudulent practices. They had their license pulled 20 days after my install was finished, so you know they knew where they were headed when they finished mine and got their final payoff from me.

Let Joe Know on TV is investigating this company to help a viewer with his severe issues regarding not having their solar job completed after struggling with Jet Solar for six months now.  Stated the customer has been strung along over and over with excuses on why it's not completed, set up meetings then repeatedly canceled.  And now the customer is having to pay along with his electric bill another$200.00+ per month for a $71,000.00 unfinished solar panel job that never was able to be used thruout the Phoenix summer.  Joe went to Jet Solar's business and was refused an interview thru a closed door!  The customer received a phone call afterward and another "meeting" was set up once again, this time for some time in October.  He didn't sound like he had much faith there would actually be one this time.  Joe said there will be an update if and when one is available.  So sad.... this company should be closed with all the bad reviews on here.

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

I called trying to get a quote, and the owner, Dylan, answered and said "0-0-0, is that really your number?" and then abruptly hung up on me. I called back and a female answered with some random greeting. I told her I was trying to reach Dylan about some solar panels. She said "hang on" and there were clear sounds in the background of a bar. Dylan came back on the phone and I explained that I just called and was looking to get a quote regarding solar panels. He told me that he was now in the fried chicken business. Anyone looking for a serious business should steer clear!

Vivint had a great salesman assist us from point of contact, but then everything went down hill. We were told we would be up and running in 90 days. Well that was early in June of 2020. Well install happened in late October to early November. During this entire period Vivint representatives were not available. The new sales Rep. would not receive my phone calls and calling customer services was an exercise in futility.
In late October the system was declared to be ready to use. When I ask when it would be activated, I was told to turn it on myself. Well several people all along had told me a Tech from their company would be the only person allowed to activated the system due to safety concerns. So you can understand I was certainly concerned. After a lengthy conversation and a call to Tucson Electric I followed their directions and was told my system was now activated. A few days later i received a call from Vivint and was informed my system was not working and that a tech was coming out on the 31st of November. On that day a Tech named Matt came out and after a good laugh he explained that my system was not activated and that I should never have activated the system, seems that i was not provided with a proper start up procedure.
Now Vivint is trying to Bill me for November, even though my system was not operational due to their fault. We have been trying to resolve this issue still.
Don't use Vivint customer service is non-existent and their managers are rude and possess no knowledge of the produce they are responsible for.
Needless to say if I had it to do over, this company would certainly not be in the running. "STAY AS FAR AWAY FROM VIVINT SOLAR AS POSSIBLE"