Best in Phoenix AZ

Wow, great customer service and a pleasure to work with.  Had our complete home sun screened.  They were a bit more money than some of the other quotes but their professionalism had my trust.  They showed up when they said they would and did an outstanding job.  I highly recommend this company.  I was very impressed by this company and their services.  An actual contractor that the owner stops by and supervises the work being done

This company is the best. They have been in business since the 80's which is no that common in this business segment. They were professional and informative. They did everything they said they would. They cleaned up and left everything spotless. They explained the system and answered all the questions I had. I highly recommend this company

My family and I had a great experience working with Phoenix Window Shades and team! He was very professional, honest and efficient. He gave us recommendations based on what would be for us vs. what's best for his pockets. The shades are durable and have helped lower our electric bill! I would recommend anyone looking for shades to Phoenix Window Shades!

Out of the 5 companies we met with, Rooftop Solar-specifically Michelle Davis and Vanessa Nefflen- were exceptional. Michelle never tried to pressure me, never talked ill of other companies, she was extremely knowledgeable of all the components and were able to confidently answer every single question I had. Small business that goes above and beyond to provide quality and fair solar systems. They had hands down the best warranties and it was a no brained to choose them. I would and have recommended them to friends and family. The process took about 4 months due to permits but Vanessa kept me in the loop as much as possible. I love our solar system and would absolutely use them again.

Do not ever do your solar with this company. Their customer service is lousy. They took 11 months to install my solar. The agreed to pay for my electric bill because of the delay only to send me a check that bounced.  They still have not finished the project and it will soon be a year.

Let Joe Know on TV is investigating this company to help a viewer with his severe issues regarding not having their solar job completed after struggling with Jet Solar for six months now.  Stated the customer has been strung along over and over with excuses on why it's not completed, set up meetings then repeatedly canceled.  And now the customer is having to pay along with his electric bill another$200.00+ per month for a $71,000.00 unfinished solar panel job that never was able to be used thruout the Phoenix summer.  Joe went to Jet Solar's business and was refused an interview thru a closed door!  The customer received a phone call afterward and another "meeting" was set up once again, this time for some time in October.  He didn't sound like he had much faith there would actually be one this time.  Joe said there will be an update if and when one is available.  So sad.... this company should be closed with all the bad reviews on here.

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

I called trying to get a quote, and the owner, Dylan, answered and said "0-0-0, is that really your number?" and then abruptly hung up on me. I called back and a female answered with some random greeting. I told her I was trying to reach Dylan about some solar panels. She said "hang on" and there were clear sounds in the background of a bar. Dylan came back on the phone and I explained that I just called and was looking to get a quote regarding solar panels. He told me that he was now in the fried chicken business. Anyone looking for a serious business should steer clear!

***STAY AWAY FROM VIVANT SOLAR***
They have the worst customer service and product out there. Promises made and not kept. I'm on my second issue with Vivant in less than a year, first time only half the panels were working and it took them 6 weeks to figure it out! Second time only 75% of panels are working, been dealing with this since July but no resolution. Terrible customer service, either no resolution or blaming us for the issues??!!?? STAY AWAY FROM THIS COMPANY!!!