Best in Phoenix AZ

Mike is the epitome of professional and good business ethics. He went above and beyond to ensure we were getting optimal solar usage and came back on his own time to fix a repair under warranty which was not his responsibility. He is extremely knowledgeable and helpful. I wish every industry had more like him. Highly recommend.

Tony came to our house for a consultation, mind you, we just had some questions about an improper installation and were looking for some answers. He didn't have to do this but he did it anyway.
He is extremely  knowledgeable, extremely friendly and you can tell his sincerity is real. He wasn't trying to SELL me. He was trying to EDUCATE me and gave me the information we were looking for.
If solar is what you are looking for, I would recommend Brilliant Solar Solutions above any others. You'll get what you need and I believe you'll avoid any problems you may have from other Solar companies.

Nick and Cherelyn, Peoria

We original went with a " Big" solar company BUT had nothing but problems.  I called Paul at AES and we could not be happier. PAul kept us informed and walked is through the whole process. Brian was great and they finished even quicker than the 45 days from signing contract. The crew was great and kept area clean and was very respectful that the attic access was MY BEDROOM lol.

Could NOT be happier. If you want to be more than a number - go with these guys!  Thanks AES for helping us go Solar!

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

Great company to work with very communicative among the whole process from Danny our Sales rep to the office highly recommend Nergy, all of our questions were answered at time of signing  and service was easy start to finish. Great follow through

Great company to work with.  We are a supplier to them and their workmanship and payment history are both great

Great solar company, very responsive friendly staff. We've had our solar for one year and would recommend it to everyone (well if you want to save money).

worst experience ever. its always lies and differnt stories from everyone at this company. no one knows what they are doing or what they are talking about and the story constantly changes.  i bought solar pannels for 2 homes. they promised it would be a tax write off on both. ( it wasnt) they also promised i can move my solar panels from one home to the other when i moved and then they changed their mind on that.  complete lies and ignorance all the way around with this company.

This Review is a special update. Thanks to Southwest Electric for coming through on the items that after reviewing have been updated. I do appreciate their team, hearing me out, taking the time to send someone out and make the updates at no additional cost. They stood by their work, and they made good on their promise. I do appreciate the extra effort in this team to see the work resolved. I do have good things to say, and I would certainly recommend them, Southwest Electric. Thank you.

Custom Home Services did exactly what they promised. Fast, Efficient, and the best value in the valley. Would highly recommend to anyone looking to save money on your energy bill.

Wasted 6 months working with PepSolar only for them to show up the day of my install and say they couldn't install on the roof I have...which is standard clay tile all over AZ. Then they told me it would be an additional $8,000 charge for roof work! In addition to the $48,000. Run!

We had our solar system installed in February 2017. There was an issue with the existing artificial turf not being put back in place properly after the installation. Bruno was reaching out to the company that did the turf installation as the turf was just installed prior to the solar installation. This process took over a month to get resolved, however, Bruno made sure I was reimbursed for the charges to fix the turf (I thought it was ludacris that I had to pay the turf guys myself). It's now June and the system is leaking water all down my roof. I called to get someone out to fix it and I was told by Cathy that it would be a week to get someone out and in the meantime I should shut the system off. Ok, so now I won't have use of my pool until the system is fixed as the system is ran through my variable speed pump that also runs my filtration, ozone, sanitizer and water feature. Why would any company not have enough technicians to service their product sooner than a week out. I certainly hope they have everything they need to fix it when they get here next week!!! I will post an update after the issue is resolved.

Waited 2 1/2 hours for a no show appointment, AGAIN!!
I was called by Tommy to see what could be done to make me a satisfied customer. He talked loudly over me as I tried to explain and he just argued instead. First, he said I had agreed to the fan in the back, then said he knew nothing about a problem, then finally said he knew I was unhappy because I told him before he left the install day. If he was unable to do it as originally explained to me, I would not have had the work done in the first place.  Noise was my number one concern, energy efficiency was second to that, and I specified that as we walked the house initially for the quote.
I was called by the young lady in the office last week and told they would come and remove the fan and refund my money, she made an appointment with us for 6 to 6:30 a.m. on Monday, June 27th. She made the appointment so early so it wouldn't be so hot in the attic for the electrician.  
We moved our appointments around to accommodate this time, we got up while it was still dark and waited patiently as 6:00 a.m. came and went, 7:00 a.m. came and went and 8:00 a.m. came and went.  My husband called the office and left a message on the machine, no one answered, and they called back at a little before 8:30 a.m. saying the technician was sick and they would have to reschedule the removal. The last time I waited a week for a response and didn't get a response until, coincidentally, I posted a bad review for no return call on Yelp. I just want the fan removed and my money refunded.  The other electrical work they did do for me works fine, I love my whole house surge protector, I love my can lights in my kitchen and the light in my pantry and coat closet. But I don't like waiting for no one to show up at an appointment they made with me. That's bad business. Hopefully I will get a return call to schedule another appointment and someone will actually show up for that one. We'll see.

The system was installed, after long delays on May 2021. It stopped generating power by the end of July. Requests for information from the company have been ignored. They and their subcontractors simply do not communicate at all with customers. I've called several times and received promises of callbacks with followup information, but have yet to receive any. APS bills are through the roof and Sunrun is continuing to bill although the system is producing no electricity.  The best outcome would be to have them remove their non-functioning installation from my house, repair the roof,  and refund payments for the months when no power was generated. The frustration of dealing with this company is literally making us sick.  I am sufficiently frustrated that I am filing a consumer complaint with the Arizona Attorney General's office. Appalling business ethics as well as non-existent customer service.

I