Best in Phoenix AZ

I've never seen a company so committed to helping a customer. In every way, shape, and form my issues were addressed. Hands down, the best customer service I've ever seen and it was such a happy experience. Thank you Mike, for everything!

Tony came to our house for a consultation, mind you, we just had some questions about an improper installation and were looking for some answers. He didn't have to do this but he did it anyway.
He is extremely  knowledgeable, extremely friendly and you can tell his sincerity is real. He wasn't trying to SELL me. He was trying to EDUCATE me and gave me the information we were looking for.
If solar is what you are looking for, I would recommend Brilliant Solar Solutions above any others. You'll get what you need and I believe you'll avoid any problems you may have from other Solar companies.

Nick and Cherelyn, Peoria

We original went with a " Big" solar company BUT had nothing but problems.  I called Paul at AES and we could not be happier. PAul kept us informed and walked is through the whole process. Brian was great and they finished even quicker than the 45 days from signing contract. The crew was great and kept area clean and was very respectful that the attic access was MY BEDROOM lol.

Could NOT be happier. If you want to be more than a number - go with these guys!  Thanks AES for helping us go Solar!

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

We came into contact with Streamline a year ago, immediately after moving into our home in Az.  We were very interested in Solar and it didn't take long to convince us this was the company for us.  
The entire process went smoothly.  Our awesome sales rep, Eli, helped us choose the package that would be right for us.  The installation team was really great as well.  They are quick and efficient.  And so far we are extremely pleased with the coverage we're receiving.  
If you are considering solar I highly recommend this company!!!

They are very informative and answered all of my questions. I was notified of all the steps in the process and the equipment was installed in a timely manner. Great company!

Warning do not use this company! The customer service does not even deserve 1 star! After the contract was signed, the communication was non-existent.  The system was sold to us in June. We were told it would take about two months to complete the process. We were also assured that no payments would be made on the loan until our system was operational. Lies on both counts. The loan company began taking payments in September. Our panels were not even installed until September. Then, I could not get anyone to answer me by phone or email about when this process could move forward.  After countless phone calls, texts and emails, in October they informed me by text that there was a module layout change and the permit team needed to do revisions. When I reached out again for a timeline, nothing. Finally, on November 20, I received a text saying that the city is going to conduct a final inspection on December 10. After that I was told it can take several weeks to get permission to operate. If the system is not operational by the end of the year, we will not be eligible for the tax credit that they use as a huge part of their sales pitch. We have had to make 3 loan payments so far on this system. The payments have been submitted for reimbursement, but nothing so far. The whole process has been so frustrating, so if you are looking into going solar, please do your research, I wish I had.

This Review is a special update. Thanks to Southwest Electric for coming through on the items that after reviewing have been updated. I do appreciate their team, hearing me out, taking the time to send someone out and make the updates at no additional cost. They stood by their work, and they made good on their promise. I do appreciate the extra effort in this team to see the work resolved. I do have good things to say, and I would certainly recommend them, Southwest Electric. Thank you.

Custom Home Services did exactly what they promised. Fast, Efficient, and the best value in the valley. Would highly recommend to anyone looking to save money on your energy bill.

Extremely disappointing! Pep Solar installed the solar system on our home. We have a concrete tile roof which has a projected life of 50 years. We were assured Pep would not damage our roof while installing the system. They caused major damage to our roof! We have numerous leaks in our roof now which we never had before they installed the solar system. Please stay away from this company for the sake of your home & sanity!

We were installing a new metal roof but before we could out solar panels for the pool needed to be removed. That is the only part of the project that went good.
Excuse after Excuse and than four months of no contact they finally finished in November.  I with held final payment just like they withheld communication and install for four months. Plan was to make them wait as long as I had to. They called, emailed and texted me daily, sometimes all three. My only downside was the first payment was on file so they just charged the final payment to the same card.
Do Not have anything to do with this company.
When you are only after the Greenbacks  you will lie, cheat and destroy,  it's a pity for their employees who just have a job to do. An attorney cost money which I do not have so I am using my right to free speech.

Had two great experiences with one of their electricians "T". We decided to install a small heater in our bathroom and scheduled that same electrician to do it. Unfortunately he was ill on the day of the install, so I agreed to have a different tech, "S", do it. Huge mistake. He damaged my freshly painted wall unnecessarily--first, by pounding on it with his pencil eraser to check out the studs--left black divots in the drywall. I said "I have s stud finder." He replied, "I have one in my truck."  Right.

Then after he was done, he said "you'll need to do some repair."  Sure enough, he had started to cut in one place and decided to move to another, leaving a gash in the wall. Lots of small scratches, and a gap between the edge of the heater frame and the drywall.

When I called the office to explain and try to resolve the issue, the response was "I discussed it with my boss and we will send "S" back to repair the damage he did." Are you kidding me?  Fearing further damage, I decided to repair the wall myself.

Run as fast as you can from Sunrun.  
Monthly bills from them keep going up!    
You will lose money with solar.  I've had it for over a year and calculated my cost and it's much less than with solar.
I've also even reduced my electric consumption.
Have an attorney read your contract before signing.
Run!!! Run!!!! Run!!!!!!