Best Emergency Services in Chicago IL

Pat and his brother did a good job clearing my drain. They were both responsive, friendly, and professional. Cleaned up after the job. If I need plumbing work again, I will call them. Be prepared-cash or check only.

Dex came by and was very thorough and did an excellent job at finding/fixing our issue. Would definitely recommend if needed.

I had Scott come by for a garbage disposal clog - I sent over a picture of the area, and based on that, he showed up prepared with a whole new garbage disposal for me, and installed it!! The clogged one was quite old and the trap needed replaced. He did it all, and was super quick and it was affordable, + told me things to consider in the future / other things that may need replaced / etc.

I have mixed feelings about writing this review because I am shocked at how expensive some of these service people are. I realize these companies are in business to make a profit so I do not fault their efforts to generate business but I have to wonder about their approach.  I do not need a salesman trying to sell me something or giving me an overpriced estimate without even knowing what the problem is.
I called Rocket after finding them on Yelp  and explained to the dispatcher that my  8 year old Whirlpool water heater stopped working.  I explained to this person what I knew about the problem.  I had done some research on the web before I called them.  It was Friday and he said they could have a man out Monday morning.  
Monday morning Anthony showed up with a helper and upon looking at my water heater, he tells me they do not service Whirlpool.  What?  I told them what I had when I called them three days earlier so now I am wondering why they even bothered to show up?  He said he would be glad to give me an estimate on a new unit  for $1525 installed or if I got the part to fix the one I had they would install it for about $300.  
Anthony left and now I am completely frustrated and shocked at how I am going to deal with this situation.  I called Whirlpool to get a manual and some  technical help and they gave me the names of 3 other places that would deal with my problem.  I looked each of these 3 places up and the reviews said the same about all 3 places.  Very expensive!  Unfortunately I am retired and not rich and need to be practical.
After a few hours I decided to do a search for a local plumber and found a very nice guy in Evanston.  He came out within the hour and sat down on the ground in my basement next to the water heater and eventually fixed the problem in about an hour. He had a lot of knowledge of how water heaters worked.  Total cost $50.  He discussed future problems I might have and I ordered the part he suggested from Whirlpool for a $30 shipping fee in the event that the unit goes out again.  Whirlpool has a 12 year warranty on parts so you have to get someone to install it or DIY.  I would hire this guy back without question.  Update: Unfortunately his repair only lasted 2 days and I had to spend $1000 to replace the unit)
Follow up.  The owner of Rocket called me and apologized for the misunderstanding.  He will speak to his staff about how to change a few things about the way they approach customers and being upfront on what brands they work on.  I think they mean well but I guess this was an unusual situation and they do seem like very nice people.

I set up an appointment with them and they never showed up or called. When I called them 2 hours later asking if they were still coming, they said that the plumber got caught up in another project and wouldn't be able to come until the next day. I had taken the day off work for this appointment and was very disappointed in their disrespect of my time.

I rarely write reviews but i felt Windy City Plumbing deserved that I share my experience with their service. There is a saying, when it rains, it pours and this was very true in my case. A few weeks ago, I called a plumber to rod out the stairwell drain. What I thought was a clogged drained turned out to be a huge broken pipe that ran underneath the foundation from the exterior into my basement. I had contacted several different plumbers for estimates and Jose was the plumber I felt most comfortable with. I normally contact contractors that are referred but this time I found Jose randomly. I can say I was fortunate to have found this very professional and thoughtful person, Jose. The cost and the work that was needed to open the foundation was extremely stressful. To add to the stress, I had just learned that my mom was terminally ill while dealing with the major repairs at home. Jose was not aware of my personal problem. He only knew from one of his employees that they had seen me emotional. Jose had given me the quote for the work that needed to be done which I had agreed to paying. The work that Jose and his staff did turned out to be more than they had expected. Not only did Jose not charge me more for the extended labor but he charged me less than the price we had agreed on because Jose said he had learned from one of his employees that they had seen me very stressed and hoped this could help me. Jose nor his employees knew of my mom's illness. I am beyond grateful for the work and their kindness. It is rare to find this type of exceptional service. I have become a loyal client of Windy City Plumbing and will refer Jose and his company to all my friends and family.  I believe in Karma and Jose's kind act will bring him continued success.

First Chicago Plumbing is great! They responded right away when I contacted them. I've used them twice now and they did a great job both times. Once for my toilet which was making a loud noise when flushing. The second for a leak we had in the kitchen sink. They came right away and fixed the leak and replaced the old faucet with the new one I'd purchased. They are honest and will not pull a fast one.
I'd recommend their business to anyone.

Jesus responded to my request for a sewer clean out right away and was the best price so far. He showed up on time the day we scheduled and was very professional. He pointed out some corrosion the city had with their sewers and suggested we report it so that it doesn't affect our system. We will call him again for next years cleanout.

Great company to work with. Our sewer line job was complicated, but the team kept going until all was resolved. Excellent customer service, and very fair pricing.  I highly recommend this team.

I gave Midwest Hydro Jetting and Sewer Service 5 stars because, although they were unable to assist me, Mike referred me to Windy City Plumbing who does install plumbing for a bathroom in the basement to the city sewer.  This was a first for me, usually I am told that they don't know anyone who can assist me,
If I need any plumbing repair I will be calling them because this is a reputable company. Kudos to Midwest for guiding potential customers to others who are capable of doing a job that is not part of their company's description.

I was frustrated that my new stove was sticking out from the wall. I wanted the range to be flush with the wall. My husband found Captain Rooter on the internet, first of all they are the only ones who agree to give us an estimate for free. Second when they came they fixed the issue in like fifteen minutes.

Darrell was able to fix my breaker which was causing issues with outlets not working in both bedrooms. More importantly, he saved my house from burning down by replacing an outdoor outlet that was full of water and charred. I now have a cover that prevents water from seeping in which means I can enjoy utilizing my outdoor lights without any concern for my safety! Thank you for coming out so quickly and promptly!

Reliable, fast and honest!  Gave me a very reasonable estimate, arrived on time and quickly replaced my bathtub spout.   I'm going to tell everyone about this business!

Great experience with this company fora variety of household plumbing repairs, will hire again soon!

APEX Plumbing has been our go to plumbing on a variety of projects from rodding work, installing a new gas line for a stove or the latest project was to replace our 75-gallon commercial water tank. They are always responsive, fair pricing and do great work. These are the local guys you want to support.

I was in need of having my catch basin rodded so I went on Yelp to find a plumber. Received a few responses from different companies and reached out to a few. Victor came out to provide an estimate and was able to perform the job the same day. He was very professional and explained things in a manner that I could understand. They completed the job in a timely manner and left things nice and neat upon completion. You could tell he takes pride in his work. I appreciate the great service and will definitely contact him for any future plumbing needs.

Had an excellent experience with Drain Works. They helped me work through a number of violations and come up with cost-effective solutions in a restricted timeline. Excellent communication and thought partnership.

Been meaning to write this for months! Sorry about the delay.

My husband and I bought a house without knowing the horrors waiting for us under the concrete in the basement. When the sewer started backing up we called one company that didn't seem to have the time for us. Bert came and found a horribly broken sewer line. He ended up replacing 25 feet of sewer line, installing a back flow valve and a discharge pump, and fixing the (surprise) illegal pipework the previous owners had left under the floor.

It was a huge job, but Bert and his crew worked efficiently and expertly even with the unforeseen complications and for a fair price. The whole crew was accommodating and friendly and had no problem working around our then 6 month old twins. We have had a few heavy rains since then and everything has worked beautifully. We will definitely be using them again for any plumbing needs!

We were referred to Walter from another plumber who was unable to pick up our job, and I'm glad we were. The basement in our condo building was flooding, and Walter and his crew were quick to respond and were more than thorough in determining the cause. Our line was holding water, and no amount of rodding or jetting was clearing it. He knew there was either some sludge blockage or dip in the line, and he suspected the latter. He also looked at the fire hydrant in front of our building and determined when it had been installed - turns out the hydrant was installed around the time that flooding became an issue in our basement. That told Walter that the city likely had messed up our sewer line somehow when they installed the hydrant, and if he could prove it to the city, the city would fix it for free. Thanks to Walter's experience with the City of Chicago, 311, and the Private Drain Program, he knew the steps we had to go through to get the city involved, and he knew of another plumber with special equipment powerful enough to clear the line - all of which would need to be present at the same time at our building to look at the line. Walter orchestrated this himself.

Long story short, the city came out, the line was cleared, the city inspector saw the dip was the city's fault, and they are now scheduled to come out and fix our sewer line. And after paying Walter for several trips out to rod and jet the line that was still holding water at that point, Walter gave us that final jetting with the special equipment that cleared the line for free.

Highly recommended, trustworthy, and hard-working. Call this man.

I had a small toilet repair job in an 1889 Victorian.  Brandon was right on time and professional both in the repair and answering all of my questions.  I can recommend this company and in particular Brandon for a job well done.  I will use them in the future.