Best Plumbing Services in Chicago IL

I've worked with Pat and Lou three times now and while I hate having to call them (who wants to have plumbing issues?), I'm always glad I did.

I'm a small time landlord who owns a couple 2-flats in Chicago that are over 100 years old and the most painful thing about property of that age is plumbing.

Building #1, Issue #1: A water leak from the second floor unit bathroom into the first floor bathroom ceiling. Lou came out and discovered that the second floor toilet was leaking and not properly mounted. He replaced the wax ring and as a bonus discovered why the tub wasn't draining properly. During the process, Lou explained everything he was doing and shared stories about nightmare plumbing jobs he's seen in his career. Not only is this a guy I completely trust with my plumbing issues, he's the kind of guy you'd like to have a beer with as well.

Building #1, Issue #2: The sink from the second floor bathroom had a drain leak that hid itself until we tore open the ceiling of the first floor bathroom to remediate the mold caused from issue #1 above. Lou came out again and fixed this leak, replaced supply lines that were installed completely incorrectly, and did a preventative re-plumb of the tub drain to ensure nothing could possibly leak again. The supply lines leaked a bit after the job was complete, but   Lou came out again and fixed it at no charge ASAP. I really want to emphasize this. Another company would have taken their time coming out or would have found a way to charge me for the repair. Lou came out to fix it immediately and did not charge us for the visit.

Building #2: This issue has been giving me nightmares since I purchased the property in summer 2015 and Pat (the owner) is the only plumber who took the time to really think about a solution. The previous owners used a handy man to design the plumbing of a unit where multiple drains were tied together improperly. This made rodding next to impossible because the rod would come up in different drains rather than going down the drain. Other plumbing companies wanted to charge me $288/hr (AFTER a referral discount) to open walls JUST to see what they could see. Think about the additional expenses I would have had after that: additional plumbing costs, drywall repair, tile repair, etc.

Pat came by and thought about the problem, conducted different drain experiments, and ultimately tried rodding through a different fixture with a heavier rod. He was able to get to the drain and was very thorough about testing the various drains as the rodding process was taking place. After the problem looked resolved to me, he kept rodding the line until we saw a healthy flow of water in my catch basin. A previous plumber had me run a faucet, checked the catch basin, and concluded that my sewage didn't run to it because he didn't see water entering the basin. WRONG. He didn't see flow because it was so badly clogged! Only Pat took the time and effort to diagnose and fix the problem.

These guys are great. They're not cheap, but don't expect them to be. If you want someone to care about your problem, you should expect to pay them for their thoughtfulness and expertise.

We had a plumbing emergency when water started coming into our basement after taking a shower on the second floor. The first plumber we called couldn't come for 2 days but Rescue Plumbing came the next day. They were very professional and used a camera to determine that we had a broken main sewer line from our house to the street. As soon as we approved the free estimate (which was very fair priced for the amount of work), they got to digging. I want to give a specific shout out to Paco who was patient with my questions, courteous, professional and knowledgeable. We are very happy with the work they did and would highly recommend them!

They were respectful and did a great job fory Granny. I'll call you guys anytime.

It's not easy finding a good plumber but super glad we had a good experience with Scotty. The gentlemen is knowledgeable, inquisitive, listens, and gets to work. He is able to anticipate the problem, explain it directly, and offer suggestions and tips for maintenance.

It was a very good all-around experience and I wouldn't hesitate to call on him in the future. Thanks Scotty.

I am going against the grain on this review as I have not actually used this outfit.  However, my customer service experience was so good that I had to write a review.  I went into my basement this am to find water backing up from my shower drain- which is tied into my ejector pit.  It appears as though the pump in the pit has worn out and simply needs to be replaced.  I couldn't reach my normal plumber who completely re-piped my basement (incl the bathroom) which is why I needed a back up plan.

As a result, I checked out the Yelp reviews for Rocket Plumbing and called them.  The office rep was SO warm and easy to communicate with.  She said there is no charge to check out the problem and they work on a flat rate, not an hourly rate.  In my opinion, this was an awesome start and it made me feel at ease that I will know exactly how much it would cost to fix the problem.  If I wasn't happy with the price then I could send them on their way with no strings attached.  In addition, she set up a time for a plumber to come out later today (also great news!).  I set up a time with them.  

Coincidentally, my regular plumber finally called back so I called her back and cancelled.  My thinking is that my regular plumber knows the exact layout of where my check valve is located, where the pipes where laid before we put in the floor, the design of the pit, etc.  The office contact couldn't have been more understanding and did not give me a hard time.  I would absolutely recommend this place based on this experience.  You can just tell that they know how to run a business which is great for a change!

Thomas was able to help me out with a sewer problem I had on my rental property. Showed up on time, knowledgeable, and affordable prices. Would definitely recommend to anyone who needs a referral.

Jose came out yesterday to fix what another plumber couldn't fix but charged me for anyway.  He knew exactly what needed to be done.  He was quick, clean, and professional.  We're so happy to have a working shower and toilet.  Thank you so much!

I can only say wonderful things about Eugene and George!  Our hot water heater started leaking (with nothing to drain it) on Friday night.  I messaged Eugene through Yelp around 10pm and he responded an hour later that he could likely help me on Saturday.  Eugene and George were at our house on Saturday by 1pm to fix our unit and installed quickly.  They even suggested a tray and pvc tubing to drain the tank should we have leaking again.

I would suggest these guys to anyone!  I would also use them for any future plumbing needs.

Responsive.  Affordable.  Explained everything and was super transparent about what needed to be done.  Excellent service!

Very professional! Answered my estimate inquiry lickety-split and upfront with the price. I scheduled with him same day and he was very communicative with the timing and when he'd be here. Ultimately he was unable to complete the job because our drain clog was beyond the length of the hose he had (this has happened to us before though with another plumber - so no fault to him - our building's drain lines are apparently quite lengthy). Nevertheless he didn't even charge us. Great service!

My husband and I recently purchased a home and found out we had to replace a bunch of plumbing from the previous owners neglect. Chaun got right to work and spent several days over a few weeks fixing and replacing everything that we found. He was very helpful and reliable and always talked us through what he was doing.

Although they did not do any work for me, they were very responsive and professional.  I will keep this company in mind for our future plumbing needs.

They're great! Saturday night I noticed a substantial leak in my hot water tank. I called for a plumber and Joel got back with me in less than 20 minutes.  This was a big problem. I had no hot water bc the tank was flooded. Joel came out Sunday morning, further assessed the situ, went and got a tank and installed in about an hour. Nicely done Captain Rooter! I slept well Sunday night!

Hands down the best electricians I have ever used.  Fit me in same day, were friendly, professional, knowledgeable, informative, and thorough.  Were able to diagnose and fix some voltage fluctuation issues that were causing lights to dim and brighten randomly, and outlets to lose power.

If you need electric work done, use Sims and Sons!

Our toilet was backing up.  To add to that, every time we used water anywhere in the house, it caused that same toilet to back up.  It was a mess!  Hristo came by, removed the toilet, and brought in a machine to snake the pipe.  He then put in a new toilet.  Hristo was very professional, good sense of humor, and got the job done quickly.  It was a messy job and I never heard Hristo complain.  I would highly recommend Hristo's company for any plumbing job.  Thank you again, Hristo!

Demetri answered my weekend call quickly and came out soon after. Lenny was very professional and cleared my basement drain with no issue. Will definitely work with them again.

These guys are what customer service should be. In Chicago right now it's colder than a polar bear's a**. My water heater decided to not stay lit so I can have hot water during the coldest days. I have American Home Shield, but they haven't scheduled my service within 24hours so that will be a different review. However, I sent a message on Yelp and this was the second company to respond. I didn't like the first company's set up. I hate paying for people to just come out so I went with this company. There wasn't a negative review to be found, and I can see why. They are quick, efficient, and reasonably priced. It's hard to find good help. I will use them again; hopefully no time soon, and recommend them as well. When I like you, I'll support your business. Thanks guys!!!

Geoff was awesome! Remely professional, efficient, and very considerate and helpful. He kept on his mask, put on covers for his shoes, moved quickly and explained everything to me on a basic level. He did everything efficiently and they have reasonable rates. They came promptly after my service call was made yesterday and work with me to get this done quickly.

I have used Apex for big projects as well as for small projects and I highly recommend this company. He also has a great demeanor and spent a few moments to talk to my toddler who kept asking him questions! Ask for Geoff!

Solid company and solid techs!

We recently had our sink back up and we were not able to clear the clog ourselves.  After calling 10 other places that couldn't come for days we found Vanguard. They came out the next day between the window of time they gave us.  They had to use a snake that went down 70 feet to the main sewer line to unclog whatever it was blocking the pipe.  My husband said they were professional and efficient.  We'd call them again regarding any plumbing issue.

I've been using Vic and his guys for going on ten years , victor is probably they best sewer and water plumber there is , and an even better service provider, never met a harder working well rounded genuine human in my life , there really isn't anything he can do, he is a hard person to come by in the plumbing and service industry , his integrity, honesty , fairness in price , and always there for his clients no matter what, he has been my go to guy for ten years and man am I glad I found him you will be to take my word on that!