Best in Austin TX

I simply needed my outdated shower and tub fixtures replaced. The plumber pulled some random parts off of his truck and Frankenstiened it becuz the valve needed to be replaced and I guess he didn't want to do that. The handle he put on the existing worked but did not fit (see pic). The handle was wobbley and stuck out 3-4
From the plate. He charged me over $650 for this. When asked to come fix it they wanted to charge me an additional $1500. This was a young company I wanted to give an opportunity for business. I called my usual established company and they came out and made it right  for $220.

Called Plumbinator since my usual plumber was busy that week. I was trying to get some new bathroom faucets installed. Tim & Nigel came out to check the work to be done and explained that I needed new valves/flex lines with the faucets so they wouldn't leak (as I found out when I tried to install the first one).  I had a couple of other plumbers come out for estimates and they all said the same thing.  The pluminbators came in with a much lower estimate for the work to be done and were very friendly.  Highly recommend them!

We weren't happy with our previous plumber's inconsistent responsiveness, so I searched Nextdoor for recommendations in our neighborhood. David came highly recommended. He responded quickly to my phone call, came out three hours (!!!) later with exactly the replacement parts we needed, gave me a five-minute heads up before his arrival, worked quickly, precisely, and efficiently, and charged us what he quoted us. Bonus: he was friendly, cleaned up the workspace, and replaced a piece of existing PVC pipe that was the wrong length. Very excited to have a new plumber!

Great experience. No issues. They were able to handle an issue my handyman couldn't tackle and got to it the same day. Will definitely reach out again.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Three professional plumber's came and diagnosed our issue in a matter of minutes even though it was a big job. Our main sewer line was not only backed up but broken. These guys took care of it in a short period of time and I didn't have to be there. They were so professional and courteous I was very surprised they didn't try to rip us off like other companies. I have already lined them up for another job and have them on speed dial for any other future issues. I would give this company 10 stars

I had to buy a water heater and chose Lowe's. Their installer, Fairway, was great. Wilma was really friendly and informative when setting up me installation appointment.

The install was done by Cliff and his partner, Adam I think. If the name is wrong, I apologize. Anyways, both gentlemen were awesome. Friendly, informative and very professional and quick.

I was informed that there would be extra charges in order to get the water heater and fittings up to code, so I knew going in there would be charges additional to what I had already paid. Cliff went through them with me and didn't make me feel like I was taken advantage of. Everything was explained.

I'm impressed. Hopefully I never need a plumber, but if I do, I'll call and request these guys.

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I typically avoid writing bad reviews. But I just have to throw this out there...If you have any sort of problem that requires immediate attention, or attention that you scheduled, find another provider. I took two days off work waiting for these people to show up. Figured we'd be safe going with a national chain, I was sorely mistaken. Back to Thumbtack we go!

I've worked with hundreds of plumbers nationwide over the years and I just wanted to personally say thank you to Brittany, Larry and your team Andrea and Lloye!  I needed this project pulled off in a short amount of time and your team was amazing. Everyone was very professional and was happy to help me out when I was in a bind. They went above and beyond.

Also, I would like to personally give a big thank you to Brittany and Larry. She handled and coordinated (after hours) an emergency last night to ensure we met our deadline-she is just amazing!...and Larry has gone out of his way this week to make sure all of my plumbing repairs and inspections were completed before Monday.  It is far and few between that I come across such a professional and hard working team and they deserve to be recognized because of this. Please know what a great asset they are to  your company.

Thank you again and I look forward to working with your company in the future!

I used Confidence Plumbing several years ago to fix a shower that made knocking noises. I was told that the tile had to be busted open and the wall behind the shower also opened. I said yes, assuming this would be a long term fix.  They replaced the hardware for the knobs as agreed upon, but not the shower head, and I am not sure why.  The job only took them a day but they left behind a MESS and a shower that I could not use.  A month later, I had it retiled and drywalled.  I thought, at least this is a closed issue.  Now, only three years later, there is something severely wrong with my shower and has been traced back to this job and the cheap hardware they used. I spent almost a thousand dollars to fix this and we have to do it again only three years later. SUCKS.

Reggie installed a water heater in May of 2020. In December 2021, the water heater stopped heating. The pilot wouldn't stay light. I reached out to Reggie. He was unable to come take a look. I called another plumber and when they came out, they told me the water heater was not installed up to code. The clearance of the gas control valve from the door supposed to be 1, there is no pan drain, the t & p goes up hill, vent in attic was disconnected and leaking carbon monoxide into the attic. I informed Reggie of these things and his response was his warranty is for one year. I don't understand.. what does a  warranty have to do with it being improperly installed? He's supposed to be a professional plumber, shouldn't he be installing per code and safety. Thankfully no one was harmed because of his unsafe installation. I may escalate this to licensing because of his response to the issues brought to light. It should have been installed properly and I shouldn't have to pay someone else to fix these issues that I already paid Reggie for. He seems uninterested in making this right.