Best in Indianapolis IN

We have just moved to Fishers and we needed a plumber to set up our water softener and our backup sump pump. We called around, but decided to go with Steve. He was very professional and accommodating. The guy he sent out to do the job was not very friendly in the beginning. He was not happy that he had to hook up our water softener. After he was done he walked me down to show me how to use the water softener and back up sump pump. He did a great job at going over the back up sump pump. However he had told me that the water softener needed to regenerate and for some reason it was not working and he did not know why. I then had to ask him do I need to reach back out to you if it doesn't regenerate as he said I guess. After him leaving i sat down to read the information booklet that came with the water softener and realized it needed 5gallons of water to start and then had to call the 1-800 number on the booklet. To which we figured out it wasn't turned on to service it was turned on to bypass. After turning it to service it was working per

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company.

I am very impressed with Hope Plumbing!  I had a recent experience that was very positive!

I live in an older home in the area that has cast iron pipes that tend to clog and back up from time to time.  After recent failed attempts to unclog it ourselves, I was on the search for a plumber!

While looking around on Yelp, Hope Plumbing caught my eye because of their ratings and specialty area of older homes.  I took a chance and messaged them on Yelp; it claimed that they get back to you in 2 hours, so I thought it was worth a shot!

Within minutes of sending my message, I got a very friendly reply from Hope.  The person on the other end was so helpful and willing to set things up for me completely through Yelp messaging.  The only downside to this was that the homeowner has to be the one to make and confirm the appointment; this is the case at every other company we have hired, as well, so it was expected.  They did save the established appointment, though, just needing a simple confirmation via phone call from the owner.  Nonetheless, this is something to keep in mind if you rent.

The actual service they provided was great, as well.  My shower has never drained better than it does after having them come clear it!

TIP: I would highly suggest checking out their website because there are coupons available  (particularly a $50 off a service of $200 or more!!!).  Note that they also have a $150 voucher available on Yelp for only $100.  Great offers and deals!!!

The last, and probably most impressive thing about this company, is the text message they send you about their employee who will be coming.  We received a text message with a photo head shot of the plumber who was assigned to our case with a message sharing fun facts about him (where he is from, what he enjoys, when he will be there, etc.).  I have interacted with a number of plumbing services and have never seen this done! - I loved this, though; it gave me peace of mind knowing who I was inviting into my home.

OF COURSE my sump pump went out on a Sunday and flooded my crawl space.  I called Seriously 24/7 and Brittney(?) sent out Antonio and his assistant Jacob right away.  They were polite, extremely professional, educated, and explained everything in layman's terms. They installed a new pump and the water drained quickly.  A few weeks later, the pump stopped working and I called Seriously 24/7 and Brittney sent the two back out immediately.  The switch was faulty and was quickly replaced - no charge of course. (probably an unusual manufacturer's defect?)
Thank you so much to Antonio and Jacob (and Brittney) for your professionalism and immediate attention and service!

From four plumbing companies Grateful Plumbing was the only company that would give me a quote for a straightforward job. All I wanted was a quote for a shut off valve replacement. Other companies talk about straight out of the book pricing but they don't want to give you the straight out of the book price before the work. Work was completed in 20 minutes. Not cheap, but professional and on time.

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

Great customer service!  Josh S. was great!  He was on time and very knowledgeable! He also answered all my questions!  Would definitely recommend and will use again in the future!

They refused to give an estimate on the requested work.   I guess it was just too hard....

A chipmunk got into our A/C unit and ate the wiring. No joke. Eric came out, ordered parts, then came out again three days later and basically had to rewire it. Honestly it didn't cost as much as I expected, and he even disposed of the dead chipmunk ;)  They were really good wearing booties to not track dirt and also wearing a mask and keeping distancing for all this COVID-19 mess. Anyway, I thought they did a great job for the money and would call them again for sure.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

I had an unusual problem with a plugged up shower valve and Mr Weilhammer knew the solution and spent quite a while advising me over the phone what to do to fix it. Very helpful, knowledgeable, and no charge.

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take.  The next day came and I received a call from Deacon telling me that they are on the way. Soon after,  Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

So I bought a Sensi Thermostat online and then I realized my old house did not have the proper wires and I would need a pro to install it and run wires.  I looked online and called these guys. They told me they could do it but I would have to wait three weeks.  I decided to wait because they seemed like the right company.  The night before the appt, they called to confirm they would be out and all was good.  They were to come out between 2 and 5.  I left work at 1:15 to be home for the appt.  At 1:45, I got a call from their guy saying he was not coming because they can't install a thermostat that they did not sell me.  Thank you for making me wait weeks and leave work to find out you were not willing to do the work.  Bad experience!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

I've used these guys several times; unfortunately on my part. They did a plumbing inspection and an AC replacement for me and I was very pleased. So I contracted them to do a gas line for my grill on my patio - bad idea. Took them over a week to contact us back. That's assuming they do contact me