Best in Indianapolis IN

Steve Morin Plumbing was very responsive over a holiday weekend. They were great to work with and would definitely recommend.

Thank you Yelp for the feature of providing online estimates through your app.   It's a time saver & very informative. To have the ability of reviewing comments all in good time.  Yes, the good, the bad, & the ugly makes decision making more amenable. Appreciate all of the reviews.

Upon using Yelp's feature & having professional experts contact us made everyday simple things less challenging.  This company was concise in their service fees associated with remedies.  Tho we needed a water softener install plus an indoor shut off value update & repair, our immediate needs became apparent.  We opted for only doing the line with pex*.  Goodness gracious, I hope I'm using the appropriate terminology in this review ;) .

We were delighted when Winters explained what was needed in our amended plumbing job, arrived when promised, waived the service fee (omitted upon verbal agreement/payment).  I assumed this much as we hired them upon the IRL visual pricing.   Winters texted us when their person (Donnie) was on his way in the morning of.  We received a text so we would know who was coming & ETA of arrival.  

Donnie arrived when he said he was going to, explained what was required, preformed exceptionally well, no additional mess was present after the job was done, & the best part is that Donnie didn't try to overwhelm us with unnecessary services that we didn't need or thought we ought to want.   Love love love that aspect of hiring Winters.  The best part of Winters is that they are local.

*Pex is used nowadays per the licensed plumbers we spoke to in lieu of copper sweating.  

Thank you Donnie & team @ Winters.

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

On January 13 hope plumbing came to repair a  small leak and  the resulting fire was squelched by the Indianapolis fire dept. they have not returned to repair damages. It must be our responsibility to clean it up ? Very very bad experience. It is like dealing with the sopranos and Barney fife. Only get threats from the owners now.

These guys are very professional. I have a duplex property and needed some fast repairs done. Kody worked fast to schedule me in and the work was completed on time and turned out great. They installed a new kitchen faucet and unclogged the bathroom faucet in one unit in less than an hour. I will have them back to do more work and I am glad I found a reliable and trustworthy plumbing company to do business with.

Thanks!

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Called for a simple service appointment and Bob didn't sound like he wanted my business at all. I told him someone else had worked on the issue in the past and he said, Why don't you just have them do it? I asked what his minimum service call was and he said, If I have to sit around for a couple hours, probably a couple hundred bucks. At least it's good to know about his level of professionalism  before hiring him.

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

Super pleased with Howald, Ricky was my service person and I was very pleased with his professionalism, timeliness, and expertise. The came the next morning of my initial call to replace an outdoor hose valve on my older home. And Ricky also provided me with a convenient indoor shut off valve with easy access. I appreciate you all and will be calling you for my next plumbing or HVAC needs.

I don't understand what happened to this company. I have used them for preventative maintenance and they were fine. I used them again about 4 months ago to install a new water heater and do some modifications to my furnace air handling system in the house I had just purchased and they did that just fine. So when my furnace stopped working today (about 4:15am Saturday morning, 35 degrees outside) I called them again. Their website says they have 24/7 emergency service. The answering service told me nobody would call till normal business hours which I took to mean Monday through Friday 8am to 5pm. I reminded them that their website says they offer 24/7 emergency service so they said they would make a note that this was an emergency. No technician called so I called back 50 minutes later. It took the answering service almost 7 minutes to even answer my call. Told them no one had called and they said they would update the message but still didn't say anyone would call. Waited 15 minutes. No technician called. Finally called the owners cell phone number which I had from when he came out to bid the air handler modification. It's now been 2.5 hours and neither the owner or any technician has called. If they aren't going to do after hours emergency service then they should update their website.
UPDATE: Evidently the reason the repair technician didn't call was because the after hours phone answering service failed completely to do their job. The owner returned my call at 7:42 this morning to say he is personally contacting the technician who is on call. Technician called me 10 minutes later and said he would be there in about 75 minutes. Technician arrived when he said he would and after a brief inspection determined what was wrong. He had to leave and pick up a new part from a supply house. Upon his return he quickly installed the part which fixed the problem and my furnace is back up and running. I am thankful they were able to get this taken care of because I definitely didn't want to look for a new heating and cooling company.

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

I searched for someone to grind out corrugated drainage pipes at my mom's house in Noblesville. Weilhammer no longer does that grinding, but M made a recommendation. Weilhammer's top tip was him suggesting how to KEEP the pipes clear of roots. AND he said likely tree roots had gotten in the drainage holes (and that's what likely happened).

They were spectacular suggestions. M, you are the best!

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

I understand that pleasing customers can be very difficult. I also understand that sometimes service must be revisited and adjustments have to be made. However, the treatment by a plumber from this company was beyond anything we've ever experienced. He was rude, unprofessional, condescending and frightening. This company needs to really think about who they send to represent them. Our technician surely is not likely to create positive experiences.

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

NEVER AGAIN!!!!!  It will not let you post a 0 star rating.....  I figured that I would have Peterman clear a drain while I was at work.  After they leave, my wife calls me to inform me that there is about 1/4 of water all over our mechanical room floor (wish I could post a picture).  This also ran into our hallway leading to the kitchen, which warped our laminate flooring.  I called Peterman to have the technician return to finish clearing the drain as I cleaned up all of the water.  After showing the technician how the machine that he was using worked, he and I were finally able to get the drain cleared.  Peterman then contacted me about making it right with the ruined flooring.  Their contractor informs me that since they probably will not be able to match the flooring, Peterman will definitely replace the entire floor since I have almost 750 sq. ft. running continuously through the house with no breaks.  Oh was he wrong.  Instead I was offered a few suggestions of ripping flooring out of closets or my entryway to make the flooring repairs.  I stated that if I would have wanted it that way, I would have installed it that way myself.  I was then offered $100-200 to replace the flooring.  Did I mention that this was almost 750 sq. ft. of flooring?  They did find a case of flooring from somewhere that they stated matched perfectly with the flooring that was removed from my house.  Once I opened the case, the planks were chipped and corners dented.  In addition to this, the flooring appears as if it is light oak and my floor resembles dark walnut (once again, wish I could post a picture).  Congrats Peterman, you got your way, I had to cut out flooring from a closet to finish the flooring that you should have replaced in the first place.  Oh and end user beware, they say that they guarantee their drain cleaning for a year.  Not so.....  I had to argue with the office staff that I shouldn't have to pay again to have my drain cleared because their technician never cleared the drain in the first place.  Also, in order to start work, the end user has to sign a form electronically in order to give permission to work in the house.  What they didn't tell us was apparently this is a waiver to prevent them from anyone coming back against them for poor work or damages.  Safe to say that I will never use this company again and would STRONGLY suggest that you do not use them either.......