Best in Indianapolis IN

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

Mike, Kelly, and their team helped me with the repairs on my town house downtown Indianapolis in Lockerbie during the sales process.  They assisted with mold repairs, a new water heater, and 12 new windows.  In addition to some small plumbing repairs and painting.  The work was completed on time and was totally seamless for me, as I do not live there anymore.  One phone call and they took care of everything, it saved me a flight up to Indy!  They did a great great job and I would highly recommend them to anyone.  5+ Stars!

We're new homeowners as of 02/2016 and wanted an inspection of our hot water heater and other plumbing.

P & K offered us an appointment for the morning after I bought the offer here on another website--very prompt--for between 8 a.m. and 10 a.m. When I asked if they could come after my husband finishes getting ready for work (8:15), they said no problem. :)

Danny called from 45 minutes away and arrived right on time by 9:30. He put on shoe covers, which I didn't expect but was very appreciative, and inspected our hot water heater, a Bradford White with a 6-year warranty that's now 15 years old... going on 16. We'd suspected the previous owners didn't get it routinely serviced, and Danny confirmed our suspicions. He told us the clacking sound we were hearing was the sediment from the hard water and that the whistle was the HWH working harder due to the sediment. Considering its age and condition, he recommended not flushing it (in case sediment was covering any rust) and making replacement a priority, but could be put off until it starts leaking.

Danny inspected the other plumbing and found two more issues, including a rag in the toilet tank as a jury rig! The joys of home ownership!!! He left us quotes for a HWH replacement ($1150 with new HWH included!) and the two other plumbing issues.

Also, after reading some reviews of plumbing companies, I know some people complained that giant stickers were left behind on their HWH. Danny asked my permission if I wanted a sticker, and I happily said yes. Easier to find the number! And it wasn't giant at all. :)

Everything went great, and we'll definitely be calling P&K again!

We needed our ducts cleaned in our house, and we chose Peterman to do the job after seeing an ad with a coupon in a flyer we received in the mail. $650 to clean all the ducts, no limit. 2 people came to do the work. They said you will never even know we were here, meaning that they will clean up and leave the house with everything swept up and cleaned up. Not so much. Not only did they not cover anything to keep stuff from falling on the furniture, floor, etc., they didn't do much cleaning up at all. We spent at least 2 hours cleaning up after they left. And one of them left their sweatshirt in the house. We called Customer Service to complain about the service we received. We expected to receive a partial refund since they obviously did not do the job as advertised. They offered a $25 Visa gift card.....not exactly what we expected. We won't be using them again.

We had gas lines run to switch from an electric to a gas stove. The gas lines themselves are fine but the installer  carelessly damaged my stove when hooking it up to the new lines.

There were several botched repair attempts over the course of a few months during which more careless damage occurred and incorrect replacement parts were ordered, much to my frustration.

In the end, a different repair man was chosen who approached the problem with a great deal of care and sense.  Apart from that, I found the way they treated my property to be distinctly inappropriate.

Absolutely terrible. They've come out more than one time to fix our A/C and it still isn't fixed. We have been without a/c for a week now. Every time they have claimed to have fixed it, it breaks the next day. DO NOT RECOMMEND.

Benjamin Franklin worked on my family's hot water heater on Friday July 3. That day we had smelled gas in the laundry room (where the hot water heater is located) but assumed it was because of the work done just hours before. We had people over Friday night and we kept most windows and doors open and we didn't seem to have a problem. Flash forward to the next day, the 4th, my family and I were gone most of the day for festivities while we left our dog home. When we got home, a gas odor had taken over the whole house and my dog was acting lethargic and even fell off the back of our couch. At that point we decided to hook up a portable carbon monoxide detector and about 10 minutes later, it was reading carbon monoxide levels of over 200. When we called Benjamin Franklin they expressed that they couldn't do anything until TUESDAY. That's 4 days. We had to have the gas company shut off all of our gas and we had to stay at hotel for the night, with the chance of having to do it again tonight. I am appalled by the lack of concern Benjamin Franklin has for the health of my family and I would suggest not doing business with them. We had no gas odor and no problems (except the hot water heater being out) before Benjamin Franklin got involved. And when they risked the health of my family and I, the best they could do was wait 4 days. 0/5 stars for almost killing my dog and risking mine and my family's health.

Flabbergasted.  They did not honor the scheduled appointment because it was no longer convenient for the technician.  Taking my business elsewhere.