Best in Indianapolis IN

We had to have our water lines replaced.  The guys did a great job.  Our estimate from Absolute Comfort was a fraction of a competitor's estimate.  They also moved the lines for our washer, cleaned out our crawl space, and installed a water softener.  We have more work that needs to be done, and we will be using Absolute Comfort again!

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us.

They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit.  

The tech was knowable, efficient, and courteous.  

We purchased a unit ourselves and he was got everything set up and installed properly.  Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing.

They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc.  

All of that and they were extremely reasonably priced!

A+ and I would highly recommend this company.

Sam with May Plumbing did a fabulous job installing a new outside faucet for me today.  They were able to give me a very reasonable quote and even do the install the very same day!  Extremely efficient and obviously skilled and experienced. I will absolutely call them again!!

Excellent work.  Had never used them before and found them as a provider for my water heater's warranty.  Quick, accurate, had the parts on the truck so it was a quick repair at a reasonable price.  Been over a week and the water heater is still working great.  Will definitely use them again.

Service Plus came out to our home as soon as we needed them.  They cared about our problem and got the job done ASAP!  Thank you!

Hired to free a drain.  Two guys came out...both nice and professional.  However, they were unable to unclog the drain....after paying nearly $200!  I spoke with the company owner who refused even a partial refund!!!!   I had used them successfully 3x before......Will not use again!!!!

These folks are honest, fairly priced, and get the job done right -- and fast! I was quoted several thousand dollars by one of the big-name, corporate plumbing companies. I sought a second opinion and somehow ended up here. Curt and Jerry got me fixed up for a fraction of the price. Everyone at the company from Denise on the phone to the fellows who came out to do the job were extremely helpful and honest.

I have used them for the past year for both the heating and plumbing. The heating and maintenance package is the way to go as you pay monthly and get a heating and ac inspection/cleaning. They had detected a worn out capacitor and replaced it. The maintenance package will save you on repairs for both heating and cooling. They have always been on time and well luckily I haven't had any emergencies to call them out on. They are currently refilling the ac unit with more Freon and doing a leak test to see where the Freon is leaking out from. As for the plumbing they had done basically a whole days worth of work at my house as I needed a whole new shower fixture, three sinks and three faucets installed. Two of the plumbers worked on the big shower fixture project and got that done and then the one stayed to work on the rest of the projects. Is it expensive yes but you probably will want a licensed plumber / heating - AC company working on your major projects.

They completed a very expensive plumbing job for us that cost thousands.  In the process, they damaged our irrigation system in multiple spots, so much so that it is completely unusable.  They ran over it with their heavy equipment and broke the lines.  Now they say they can give us a $175 credit to fix it, which will only cover the repair of one spot.  They are also saying it is not their responsibility to fix this.  I have spoken with multiple people there who say that it's our fault for not knowing exactly where the (underground) lines were (although Mr. Plumber could see control boxes level to the ground), so therefore, it is not their responsibility and there is nothing more they can do for me.  It is extremely frustrating that a large company bringing in millions a year that can afford television advertising would be so cheap and unwilling to do the right thing, especially since an irrigation system moving water through PVC pipes is plumbing, and being a plumbing company, they could easily and inexpensively fix the system.  Now we are stuck with coming up with the money to try to fix something that THEY DAMAGED.  They are obviously motivated by greed and money, not doing the right thing.  Shame on you, Mr. Plumber.  I will NEVER use them again and will be sure to let others know about my experience.  I have filed a complaint with the Better Business Bureau.  That was a week ago and they have yet to respond.  With the number of plumbing companies in Indianapolis, nobody needs to put up with inferior customer service such as this.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.