Best in Indianapolis IN

This is the second time I have reviewed Paul Henderson Plumbing. Recently they replaced a garbage disposal. After looking at the bill and researching I found that they charged me twice what the disposal cost at all the local hardware stores. I complained but they said it was because the local stores get a better deal than they do. Why wouldnt they go to lowes? BI asked to have the owner call me to discuss this and I haven't heard  a word. I am very concerned that they are overcharging customers. And disappointed in Paul Henderson Plumbing.

Brian and his crew have been my plumber for years.  They do great work and always fairly priced.  They've done all kinds of work for me from emergencies to renovations.  I recommend them anytime I get the chance!

Techs were very good -saw the problem and fixed it in a reasonable amount of time.  Pricing seemed fair.  I would call them for future problems!

Nate and the team at Mishler are top notch. I had an issue in the winter of 2011 when a water pipe was frozen and cracked causing water to leak all over my home. Within a few hours they had a licensed plumber out, who quickly identified the issue area and made the repair for a very fair price. The owner, Nate Mishler, is very trusthworthy and honest, which is sadly lacking in home services.

Our 18 year old water heater stopped working. They called me back immediately after missing my call. They came over first thing the next morning at the time they agreed to. They were able to give a quick quote, go pick up a new water heater, and install it all within the same day. I also asked them about moving a shower head to another wall and they were more than happy to give a quote even though they had to rush off to the next jobl. I highly recommend them and will use them again for anything plumbing related!

I had a dryer vent that severely packed and needed attention immediately. I made one call to Commercial Service and got an appointment for the following afternoon. They quoted me an average price for that particular work, and it ended up costing on the low end of that estimate. While I was unable to be home for the call, those who were said the technician was not only friendly, but he was extremely thorough and made sure to explain what was done in a way that anyone could understand. He even fixed that dryer hose at no cost, seeing that it was a bit too short to the wall. After he packed up and was heading out, he came back in once more, just to make sure he's cleaned up and connected everything back up for me. What a wonderful experience it was. For any future duct work or issues with my heating and air, I will definitely be putting a call in to Commercial Service.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

My 1940s So. Bro rental that I'd purchased a few years ago had experienced root growth in the main drain and after years being dormant, it began backing up with use.  I'd already paid Just Drains to clear my main drain (rude, never again), and they went in from the line in the yard.  Now I had yet another issue that needed attention.  On Valentine's Day, a Sunday, in the snow.  

The renters had neglected to keep me informed of the bad situation that had progressed into an emergency, simply shutting the basement door, and we were now in deep sh*t (literally, ankle deep).  I was absolutely mortified and in tears after contacting someone to help me out earlier to no avail.

After calling a few places, I finally spoke to someone at Powerhouse and got a quote for $175 - same day.  The owner arrived to my mess and was very friendly and considerate of the situation.  He went above and beyond, ensuring that he ran the snake out to the street more than the average job to be sure it wouldn't soon happen again.  

As everything began to drain, he then cleaned up the mess and hosed down the basement so I wouldn't have to.  Of course once it dried I had additional sanitizing to do, but I was so happy with the experience that I told everyone about it.  Best worst Valentine's Day ever!

Now that I'm looking through my reviews, I realized that this MUST be added, despite the time that's passed, because I still recommend them to my friends.  

If only I could find an equally good electrician. Anyone?

Two weeks ago, the drain in our laundry room backed up and flooded the room.  I called Attaboy and they sent help within the hour.  Unbelievable!  A friendly plumber showed up and ensured that the issue was fixed.  Not only that, he pointed out that the drain on our water softner was installed incorrectly and that any backup could potentially cause health issues for my family.  I asked if he could fix it and since he had all of the parts with him, he did.  He was courteous, clean, and provided excellent advice.  This isn't the first time I have used Attaboy and every time, they provide top notch service.

Troy

Service repairman, Jeff J was very professional and helpful.
He told me before services. the cost and guarantee. My drain problem was solved in no time, and I purchased the Roto rooter Pipe Shield Preventative Maintenance treatment.
Extremely happy with services.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Installers threw on umarked breakers that were not feeding the furnace and nearly caused electrical injury.  Installers didn't know an electrical circuit and I had to troubleshoot circuit for them.  Installers did not seal furnace - was losing alot of air and heat into garage.  Installers wired the A/C with the furnace so everytime furnace kicked on (in below zero weather) the A/C kicked on.  Installers agreed before performing work that company would bill us and then we could pay.  Owner (Chad Christian) then threatened to rip out new furnace if didn't pay on the spot.  Owner then also rudely dismissed every complaint that furnace was not heating house (when it was wired wrong).  Took 36 hours and alot of dealing with attitude from owner to get that fixed.  Lastly, because it has taken 7 days (which includes weekend and holiday) to pay the invoice, owner calls and rudely berates me for not paying yet while at the same time berating me for responding with all this same feedback to a feedback request email they sent me.

Appointment was scheduled between 8:00 and 10:00. Plumber showed up at 11:02. I am not really sure what he did. I watched him and it seemed like he just played around with things. I did not see a complete water heater flush. He did examine all my water sources and wanted to see me $199 water lines for my washing machine. I am assuming that this $39 water heater flush and tune up (not sure really what that entailed with this guy) was just to get a Benjamin Franklin plumber in the house to sell other products. I feel as if this service was a waste of my money. I really thought the water heater flushing was something more. Not something I could do in two minutes.

Horrible Redneck family who doesn't pay for work that has been done. If you sub contract work out you still have to pay!!!! Refused to pay after they couldn't do their own work!!!!

We had an overflow from our laundry floor drain after showering. I called and was able to get someone out the same day.
John was our technician and he couldn't have been better. He found the cause of the overflowing and was direct and honest about what needed to be done and the cost. The cost was (to us) surprisingly affordable.
John was courteous and knowledgeable. He kept me informed of what he was doing and did an excellent job of cleaning up after the job was done.
I would certainly use Gordon Plumbing again if we have a plumbing need in the future.

Awesome service!  Super nice technician. I've got HEAT!  I've called McNeely for plumbing and now I'll call them For HVAC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!