Best in Indianapolis IN

We did not have hot water and I called late on a Thursday afternoon.  Nicole answered the phone and was very thorough in asking good questions to double check that gas valve would be covered under warranty on water heater after she double checked with supplier.  She called me back within 5 minutes to confirm appointment with owner next morning to only pay for labor as part was covered under warranty.  Paul Henderson did a thorough job installing new gas valve and double checking all the components to get our hot water back on and he did not charge for extra labor even when he had to fix another part not connected to new gas valve!  We had other plumbers quoting much higher price as they did not take the time to double check if water heater/parts were covered under warranty.  Their customer service is top notch and we highly recommend them for your plumbing needs!

We discovered a sudden leak, within the basement, during late evening hours ... we'll just say we were lucky to have found it before total destruction of the basement occurred.  As we had no idea who to call, we called one of our best friends, in Arcadia, and he immediately said, Call Brian Hunter!  Then, he gave us Brian's phone number.  Within 15 minutes, Brian and an assistant arrived.  They traced where the leak was coming from.  After removal of toilet in laundry room, just above the basement pipe/leak, cleaning out, then fully repairing all of the pipes connected to this, the leak stopped.  

A week later, we suddenly discovered another leak.  This time, it was down a bit from the earlier leak.  Brian once again arrived in about 15 minutes, and quickly discovered this particular leak was due to a broken sewer pipe, outdoors.  As he does not do outdoor sewer repair, he referred us to a phenomenal person/company, who did all the repair for that issue.

In the Spring, we will be doing some updates within our home for the plumbing.  Hunter Plumbing will be the company called/hired to do the work.  We HIGHLY recommend Hunter Plumbing!!!

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

I had learned of this company through the real estate company where I work.  We have several offices and whenever there's a plumbing problem where I work from I noticed it was Mishler who came to the rescue. The company is known for doing business with qualified people...but at competitive prices.  So when a leak in my bathroom sink occurred, I decided to give them a personal try and was very pleased.  Nice plumber, right on time, and great job.  Then just recently I had a very different and more complex problem so I called them again.  Same experience - different very personal plumber, good neat work, and fair price...hence this review.  I wouldn't hesitate to recommend them.

We had a brand new water softener installed in our home that didn't have the plumbing for one.  The first place we called said we would have to find our own plumber.  So.... I guess they didn't want our business??  So I googled and found Indy Water Heater and Softener and saw the great reviews.  And they were spot-on.  It was a great experience from start to finish.  They did a great job getting all the plumbing installed, as well as the water softener, and didn't leave until they had gone over with me how to operate it and made sure I understood.

Will definitely recommend them for any plumbing job my friends and family may have.

Edit: actually our house is located in Indianapolis.  I don't know why my profile says Plainfield.

This review is for both Commercial Service HVAC service AND their partner company, R & S Plumbing.

Two years ago, when we bought our home in Bloomington, the HVAC system needed to be upgraded. The estimate we received from Commercial Service was the most reasonable we received and they had the quality HVAC equipment we wanted. The installation was not easy (very tight space in our cellar) but they did a great job. We have them come back every year for seasonal maintenance and they are friendly and efficient.

Regarding R & S Plumbing, we had them install a sump pump in our cellar when we first moved in. Another difficult installation that they made look easy.

Yesterday I discovered a leak under the kitchen sink. It was 3:30PM but the dispatcher from R & S was able to get a plumber over to our house within 30 minutes. The plumber who arrived was awesome. He found the leak right away and not only repaired it, but showed me why it was leaking. He also tested his repair several times to ensure that all was well.

The charge for the plumbing repair was just over $100 which I thought was very reasonable. Highly recommend both Commercial Service and their partner company, R & S Plumbing.

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

They went to the wrong address and then texted us saying the technician left since we didn't answer the door and would have to reschedule. Well that would make sense that I didn't answer a door at a house I do not live. They did not answer when I called and texted them to say we were home, so they must be at the wrong address. The rep later called to say it is not their policy to call when the tech arrives as they give a 30 minute notice when the tech is on their way, of which I did receive and replied to. Common sense would say, it is odd when the homeowner doesn't answer their door after they just confirmed via text. We will not use this company. And based upon the company's response to another negative review, they do not hold themselves accountable at all.

Two weeks ago, the drain in our laundry room backed up and flooded the room.  I called Attaboy and they sent help within the hour.  Unbelievable!  A friendly plumber showed up and ensured that the issue was fixed.  Not only that, he pointed out that the drain on our water softner was installed incorrectly and that any backup could potentially cause health issues for my family.  I asked if he could fix it and since he had all of the parts with him, he did.  He was courteous, clean, and provided excellent advice.  This isn't the first time I have used Attaboy and every time, they provide top notch service.

Troy

Great experience. Very easy to schedule appointment. The phone people were polite, helpful, & took their time helping me. You almost NEVER get this anymore. The plumber was professional, explained exactly what was going on & was able to fix our problem in a short time.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

I've used these guys several times for various home remodel and repair work. They arrive on time and work all day getting your job done. They are sometimes a bit expensive in how they price things, but if you talk to the owner, Chad Christian, he will work with you for the best deal that fair for all and affordable for you. Estimates are normally not fee, trip charge is about $85 and will count towards any repair work you may have done. They have done AC, plumbing, wiring / electrical, rood, gutter, and construction work for me. The crew does good work and tries their best to not make messes and cleans up as much as they can at the end of each day, but messes are expected in any type remodel. So they do a good job. I will use them again as needed. I recommend them for your home repair needs.

**WARNING**DO NOT USE** This is the absolute worst company I have have ever dealt with. Doesn't even seem to be a legitimate company. Called at 8:30 PM last night for a pipe leaking in the house, and as of 8:30 AM no one has shown (supposed to be 24 hour service). When you call customer service they give you scripted answer that the technician has been notified and should be there as soon as possible.

We were charged twice for the initial service charge because the guy taking the info didn't believe it took the first time. It's just as impossible to try and cancel anything with them when you ask. They just keep giving us the run around with everything and nothing from the service actually happening to be able to cancel the service in general is getting done. Now they are claiming someone will be here between 10-2 today. Seems to me no one was ever working in the first place last night, and if this was a remotely decent company someone would have been sent right away to resolve this horrible service and not 14-18 hours later.

Contracted theses people to install a walk in tub for my Mother. Due to her decline in her health we had to cancel installation, Indy renovation refunded her money...

Have been out to work on our toilets 3 times now. The first visit, we were told there was nothing wrong wrong and he left, the second visit he came in, did something (we didn't watch to see what, as we thought he was working) and then he came out about 15 minutes later and said it was fixed only to have the issue reoccure the next day. The third time we called we were told it would be a day or two before they could come out, 3 days later he arrives and this time brings in a snake to actually clear our lines and then he informs us that the water pressure is too low and that is why we are having all these issues (remember this is after 3 visits we are told this). So we ask if he could adjust the pressure, and that's when we are told that would have to be a separate work order, that will have to be called in and we can come back out and do it.

Unfortunately for us this same company is constantly being called by our employer, I just hope it's not something underhanded, but what ever the cause, it's us employees and our customers that are incinvienced. I just want to warn any honest companies out there away from this place.

YIKES! RIPOFF AND DISASTER! Charged 6 hrs./$688 labor to install a simple 50-gallon gas water heater! How it went? G appeared with wrong type heater (electric), charged me to go back and get a gas water heater; installed a lower grade gas model than I requested; new unit has horrible noise when faucet was turned off; twisted off inlet to new water heater...did not replace...did makeshift repair and charged me; ripped entire water circulation unit & home phone lines of the wall & and simply left them dangling; unbraced circulation unit sags and sways which stresses inlet (I think it would have fractured in week!); heavy metallic waste discarded in damp laundry pile (ended up in our washer and dryer); each stair step (light color carpet) stained with rusty sediment; warranty and manual left drenched in water;  rusty metal screw dropped on carpet - family member stepped on it; reinstalled urethane insulation on cold water inlet; G said I required a thermal expansion tank installation (false: we have an open system - no backflow valve); hot water circulation pump valve left in off position (two bathrooms did not have hot water); did not wear Covid mask during entire installation.  And there were issues from McNeely's office: nothing in writing; no written estimates; no diagnosis of leak/problem; errors in transcribing almost all details of original request (even lost our address after request was placed); appointment cancelled/scheduled for Christmas eve; promised but failed to help process valid Rheem warranty (McNeely is a Rheem ProPartner); not truthful in BBB affidavits concerning this affair. I could add much more!  But, pleased be warned, this is what you will get if you hire McNeely!

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!