Best in Indianapolis IN

We did not have hot water and I called late on a Thursday afternoon.  Nicole answered the phone and was very thorough in asking good questions to double check that gas valve would be covered under warranty on water heater after she double checked with supplier.  She called me back within 5 minutes to confirm appointment with owner next morning to only pay for labor as part was covered under warranty.  Paul Henderson did a thorough job installing new gas valve and double checking all the components to get our hot water back on and he did not charge for extra labor even when he had to fix another part not connected to new gas valve!  We had other plumbers quoting much higher price as they did not take the time to double check if water heater/parts were covered under warranty.  Their customer service is top notch and we highly recommend them for your plumbing needs!

Brian and his crew have been my plumber for years.  They do great work and always fairly priced.  They've done all kinds of work for me from emergencies to renovations.  I recommend them anytime I get the chance!

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

Plumbing issues great and small, I've called Mishler for them all. Seriously though, the work these guys do is phenomenal and they are very honest and straight forward about pricing and availability. They might not be the cheapest in some areas but as with most things in home repair, you get what you pay for. I'm always happy to pay and know it will be done right the first time and with high quality. Highly recommend!

Danny and his folks are some of the nicest (and most knowledgeable) tradesmen we've had in our home. After purchasing a home with some hidden plumbing leaks (most missed on the inspection), we ended up with five different leaks hidden behind the walls - including a full kitchen insurance claim. Danny only charged us one trip fee, and fixed every single leak right the first time. This included taking apart shower equipment, 3 sump pumps, and a kitchen remodel. Danny worked with and around all the other contractors and insurance, got the right parts under warranty, and above all educated us the whole way. After going through a full remodel, he was one of the only contractors we walked away with having a true comfort level and trust with.

That, and those two fellas are genuinely good, funny, honest guys. You can tell Danny genuinely cares about his customers (and his name with referrals) and just wants to have a good business doing what he likes. Just a straightforward dude who's been doing this a good long time, knows his stuff, and wants to do honest work. You can't beat that. Best tradesman I've met in Indy. Would gladly be a personal reference for him any time.

The best, the best, the best!  After working with them in a previous life (or marriage), when my HVAC system went belly up in my newly purchased home, I knew exactly who I wanted to handle the job.  The first tech came out to diagnose on a Tuesday and by Friday afternoon I was up and running with a new reliable Trane system.  Everyone you deal with excels in customer service, efficiency, and they aren't in the business of overselling you more than you need.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

For nearly six days I have had a serious gas leak. Brandon with powerhouse plumbers is a phenomenal guy. He came out and recognized the mistakes and was able to fix them very easily.

This company is fast, efficient, and accurate. They do not mess around and they are very professional. I would recommend them to anyone looking to get something done correct the first time!!

They were really fast and courteous. The fees were reasonable. I liked them, will use again.

We've used these guys twice over the years and they always do a great job.  Quick response time, thorough service, courteous staff and full clean up.   I would recommend them to anyone.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response but a little less than honest when it comes to how much you actually pay them.  They really push their product as a replacement rather  than want to try to repair what you already have.  Hesitant to even try so not sure if they just want to make more money on full replacement or aren't confident in working on other brands?

We have had a thoroughly unpleasant experience with this company, which we had used previously.

Our 16-year old toilet needed a new flush valve. My husband called the company and made an appointment with the young woman who answered the phone. She gave him a 4 hour window for the following day; the plumber never showed. When he called back, it appeared that she had been so focused on trying to sell him a yearly contract during what he described as a lengthy conversation that she'd neglected to schedule the plumber.

So--new conversation with new phone person, also lengthy, during which my husband gave her the make of the toilet (Kohler--a pretty standard brand) and the part number of the flush valve we needed. (She had clearly never heard of Kohler--asked what that was and could we spell it, which was disconcerting.)This time, the plumber did show up (the following day), but without the part. Evidently, she hadn't passed on the information. He said we really should buy a new toilet. We declined.

This was a Friday; the plumber left saying he would secure the proper part and be back Monday. Monday he came with the wrong part.

Our daughter suggested calling Hope Plumbing. They had a plumber at my home within an hour of my call who installed the new flush valve. Toilet now works fine--we didn't need a new one, and the plumber from Hope didn't say we did.

Needless to say, we will NOT be using Ben Franklin Plumbing again.

It's been 3 years and they still have not finished our prepaid contract. They don't remember what they promised and create more problems than solutions. For instance they gouged corners of our freshly painted walls done by another company, and that was 12 months ago. The caulk is still apparent and nothing had been done since. So our lovely paint job is waiting for them to fix it. We originally hired them to do our guest bath and the sink is too close to the wall and the cabinet cannot be opened fully, as the hardware won't allow, because it hits the wall. They hire subcontractors and do not use their own employees. During the 2 days to put in just the shower, Indy Concrete was able to install a patio and fireplace in the rain in less than a day. Indy Renovations workers took more cigarette breaks than actual work time. The shower was installed improperly as the water would pool in the middle and seal for the glass is not complete. Every shower there is stream of water coming out into the bathroom tile.
We were without floor trim for 12 months and the flooring installed was gapping at least 1/2 to 1 inch from the wall. Our front door tile grout is already in pieces and they installed metal transitions that should be in an office building. They forgot the floor transition to and from guest bathroom.  They have tried to charge us twice for the floor trim and didn't have info on the prepaid fireplace. It was only when I pulled out the contract of what we've paid for that still had not been done. Our floor trim is still unfinished after two visits as the nail holes are very visible and the pieces of trim combined have huge gaps.
We actually contracted this company in 3/2020 it's soon going to be 3/2023 and the still not finished and on their side unclear of what they were paid for. Terrified of the job they will destroy on our fireplace. DO NOT USE THIS COMPANY... It will cause you nothing but shoddy work, mishaps, and then asking you to pay for services already paid for. You will get the runaround about every aspect of the job. They will leave trash, nails, as well as their installation trash.
When will this nightmares

These guys are excellent and Mike was courteous and professional. He came out and checked for leaks after a dramatic increase in the water bill. He found nothing wrong and then provided possibilities as to why my bill skyrocketed, which ended up being the problem. After all that great help, he did not charge us a thing.

Frankly, I think these one star reviews are just angry people that underestimated their own circumstance.

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!