Best in Indianapolis IN

Called Paul Henderson Plumbing after reading positive reviews on Neighborhood app.  Eric came out and diagnosed problem.  The office helped to get parts from German company (which isn't always easy). Found out the parts were under warranty and they were shipped directly to our house.  Rate for services was very fair.  Both plumber and office staff were extremely professional and cordial.  Would highly recommend!

We discovered a sudden leak, within the basement, during late evening hours ... we'll just say we were lucky to have found it before total destruction of the basement occurred.  As we had no idea who to call, we called one of our best friends, in Arcadia, and he immediately said, Call Brian Hunter!  Then, he gave us Brian's phone number.  Within 15 minutes, Brian and an assistant arrived.  They traced where the leak was coming from.  After removal of toilet in laundry room, just above the basement pipe/leak, cleaning out, then fully repairing all of the pipes connected to this, the leak stopped.  

A week later, we suddenly discovered another leak.  This time, it was down a bit from the earlier leak.  Brian once again arrived in about 15 minutes, and quickly discovered this particular leak was due to a broken sewer pipe, outdoors.  As he does not do outdoor sewer repair, he referred us to a phenomenal person/company, who did all the repair for that issue.

In the Spring, we will be doing some updates within our home for the plumbing.  Hunter Plumbing will be the company called/hired to do the work.  We HIGHLY recommend Hunter Plumbing!!!

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Always very helpful and responsive. They've helped us many times over the past seven years, and the service has always been great.

Very happy with the quick response to replace our leaking water heater.  They arrived during the expected time frame, and completed the work in a reasonable time.  Price was very reasonable.  Would recommend them to others.

Had a great experience with Commercial. First Joe came out was on time and gave a very competitive price.
Gave us options for date and times and they where there right on time.
Taylor and Kris were great they ask questions and then went right to work.
The new mini splits went in and they work great.
They guys left the place looking better then when they showed up worked super quick. And where easy to ask questions of
Would highly recommend them and plan to use in the future.  
Jeff H

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

They went to the wrong address and then texted us saying the technician left since we didn't answer the door and would have to reschedule. Well that would make sense that I didn't answer a door at a house I do not live. They did not answer when I called and texted them to say we were home, so they must be at the wrong address. The rep later called to say it is not their policy to call when the tech arrives as they give a 30 minute notice when the tech is on their way, of which I did receive and replied to. Common sense would say, it is odd when the homeowner doesn't answer their door after they just confirmed via text. We will not use this company. And based upon the company's response to another negative review, they do not hold themselves accountable at all.

Very pleased with the entire experience. They were reasonable on price, on time, and cleaned up great afterwards.  They installed a new lift pump for us. Matt was very pleasant to work with and wss done in a timely fashion.  I would highly recommend them.

Quick, on-time, competitive pricing - technician was able to solve my Problem without causing me extra money!

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Installers threw on umarked breakers that were not feeding the furnace and nearly caused electrical injury.  Installers didn't know an electrical circuit and I had to troubleshoot circuit for them.  Installers did not seal furnace - was losing alot of air and heat into garage.  Installers wired the A/C with the furnace so everytime furnace kicked on (in below zero weather) the A/C kicked on.  Installers agreed before performing work that company would bill us and then we could pay.  Owner (Chad Christian) then threatened to rip out new furnace if didn't pay on the spot.  Owner then also rudely dismissed every complaint that furnace was not heating house (when it was wired wrong).  Took 36 hours and alot of dealing with attitude from owner to get that fixed.  Lastly, because it has taken 7 days (which includes weekend and holiday) to pay the invoice, owner calls and rudely berates me for not paying yet while at the same time berating me for responding with all this same feedback to a feedback request email they sent me.

I couldn't be happier with their help. Response was fantastic and the information I received unbeatable.  James, a very good representative of your company.

Horrible Redneck family who doesn't pay for work that has been done. If you sub contract work out you still have to pay!!!! Refused to pay after they couldn't do their own work!!!!

Beware - can't even troubleshoot and unplug a toilet - Plumbing 101.  Had 2 plugged toilets, 1st tech came out (late), threw a wad of toilet paper down each toilet, tried to auger one, said they were fine and left.  Both still plugged.  I went to Lowes and bought a small auger and tried unplugging it myself.  I got a bill for $180 - tech was only there 5 min and did not unplug either toilet.  I called Gordon and they lowered my bill to $90 and I said I would only pay if they came out and fixed it properly.   2nd tech showed up (late), flushed the two toilets and said the flapper valve was closing too quickly and left.  Did not event try to auger either toilet and coerced my wife into paying the $90.  Now I am out $90 and still have two plugged toilets.  I am going to Lowes to get a longer auger (was using the 3.5 ft one in between plumber visits) and fix it myself.  My advice, fix it yourself or call someone other than Gordon.

DON'T CALL THEM!!!

McNeely Owned came out to my 92 year old mother's home to service her Air Conditioner Unit and basically charged her nearly 3hrs labor ($180) for approximately 45min Worth of work. This was this year  (June 2013)  and what makes it so bad is they had done the exact same work  in July the previous year which indicates that they are not fixing the problem, just bandaging it in order to come back and repair again.

Air conditioners are only used a good 3 to 4 months out of the year and for it to be fixed in the middle of summer and then need the same repair in the beginning of the next summer says allot about the quality of work at McNeely.

The service guy Kirk is a really nice Iraq war Veteran that is very pleasant and professional, but the so called owner Kim is a real BIT%H to deal with. Very nasty and snippy attitude. I tried to be reasonable and offered to pay 2hrs of labor and she said NO! The Bill Stands!!! and immediately threatened to place a Mechanic's lean on the property.  She then went on to inform me that I had to pay for kirk the service guy's drive time from when he leaves his previous call till he gets to my house, while he works on the unit, while he sits in his truck to cool off, while he calls the dispatcher for his next job etc... Basically I have to pay 3hrs. of labor for 45min of work.

Not Good People To Do Business With At ALL!!!!

I have heard that they actually use to do business as ARS (Air Conditioning Ripoff Service) but then they changed the name for obvious reasons, never the less ARS as well as McNeely are banned from working on this home and we will never call them again!!!

JC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!