Best in Indianapolis IN

We did not have hot water and I called late on a Thursday afternoon.  Nicole answered the phone and was very thorough in asking good questions to double check that gas valve would be covered under warranty on water heater after she double checked with supplier.  She called me back within 5 minutes to confirm appointment with owner next morning to only pay for labor as part was covered under warranty.  Paul Henderson did a thorough job installing new gas valve and double checking all the components to get our hot water back on and he did not charge for extra labor even when he had to fix another part not connected to new gas valve!  We had other plumbers quoting much higher price as they did not take the time to double check if water heater/parts were covered under warranty.  Their customer service is top notch and we highly recommend them for your plumbing needs!

Best plumber around!!!
We've had Brian come out twice (at two different homes now) to do a water heater replacement!  They were fast.  Efficient. And, and very fair price!
Highly recommend!!

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Not only were they four hours late but they changed their price for coming out three times, were at my house until modnight (i had to get up the next morning at 0430), and they broke my clean out for my sewer line!  Will NOT  USE THEM AGAIN!

I called because my family is getting ready to move and I thought we may need to pay for an updated service.  Danny was great, he walked me through everything over the phone and saved us some money!  I would recommend them to everyone, they are doing the right thing and helping people!

I had a dryer vent that severely packed and needed attention immediately. I made one call to Commercial Service and got an appointment for the following afternoon. They quoted me an average price for that particular work, and it ended up costing on the low end of that estimate. While I was unable to be home for the call, those who were said the technician was not only friendly, but he was extremely thorough and made sure to explain what was done in a way that anyone could understand. He even fixed that dryer hose at no cost, seeing that it was a bit too short to the wall. After he packed up and was heading out, he came back in once more, just to make sure he's cleaned up and connected everything back up for me. What a wonderful experience it was. For any future duct work or issues with my heating and air, I will definitely be putting a call in to Commercial Service.

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

No business completed. I received a confirmation email in the morning after I made the appointment thru the internet. The time was 2-4pm for the next day. I received a called at 3:30 the next day notifying me they were behind on emails and wouldn't be able to make it.
Almost 2 hours wasted on waiting.

Service repairman, Jeff J was very professional and helpful.
He told me before services. the cost and guarantee. My drain problem was solved in no time, and I purchased the Roto rooter Pipe Shield Preventative Maintenance treatment.
Extremely happy with services.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response but a little less than honest when it comes to how much you actually pay them.  They really push their product as a replacement rather  than want to try to repair what you already have.  Hesitant to even try so not sure if they just want to make more money on full replacement or aren't confident in working on other brands?

We live in Bloomington (about an hour away from their home office), and after having called several plumbers in our immediate area (none of whom showed up within 5 hours), we called Benjamin Franklin Plumbing. They sent a courteous, professional plumber named Donny out within about an hour. And when he left, the price was about half of what our local Bloomington plumbers told us they would have charged (if they'd actually showed up).

We are very impressed with their prompt service to a place two counties away and with their reasonable prices and friendly and professional employee. We will definitely call them first if we find ourselves in an emergency plumbing situation again.

These guys are wonderful.  I do my homework before hiring any contractors, and Indy Renovation came highly recommended at the place where I bought my tile.  They tiled a master bath, guest bath, built a master shower, and did tile backsplash in the kitchen and bar area.  I couldn't be happier with the quality of their work.  Junior and his helpers were meticulous with the details -- used a laser for straight lines, maintained consistent grout width, no cracked or broken tiles, etc.

Completely disappointed and let down by Gordon Plumbing.  After  Gordon performed a $7,000 fix exactly 1 year ago on our lift station, the entire system failed.  We figured we'd had an alright experience with them and that they would know what might be wrong with the system so we called them.
  The plumber sent not only disregarded any direction (rutting up the entire yard when we'd told him not to drive in that area), but also demanded $4000 to even diagnose the problem THAT THEY HAD FIXED A YEAR AGO!  We called the office and the lady who answered the phone was even ruder!
   I chalked it up to a fluke and got in touch with the manager Paul, who promised to try and figure out the situation, but after multiple phone calls seems to have just dropped the entire thing.  We're not rude customers, and I believe in always giving management a chance to fix things, but this has been one of the most disappointing experiences imaginable.
     The worst part is, we really had a positive opinion of the company going in, and they had to drop the ball in every way imaginable to ruin that.
  The company doesn't stand by their work in any shape or form (won't even check a pump that they put in and purchased less than a year ago).

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!