Best in Indianapolis IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

We were in need of emergency service to fix our washer and dryer.  I called at 12:30 to check on availability and they were at my house by 3.  They fixed the issue quickly while also explaining to me why the issue was occurring and how to notice in the future of a potential problem.  I was impressed by the professionalism of each person I spoke with today and their rate was extremely reasonable.  A Team will be my first call the next time we need a plumber.

David was courteous, funny, helpful, and knowledgeable about our plumbing issues. He recommended solutions, worked with me to discover what worked for me and my house, and did a great job in implementing those solutions. Highly recommend.

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

Pleasant plumbers, kept me informed, cleaned up each day, very respectful, easy to understand billing (which added up and was under the original quote), quickly installed and very informative!

Mike was very courteous and professional. He did a great job. It seemed like a reasonable price.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Called because toilet flapper sometimes was failing to fall. They changed out flapper and fill valve but when he was done, the toilet constantly cycled, refilling on its own because the new flapper leaked constantly.

Called back.  They returned and said 1. The old flapper had probably been leaking constantly also. NO it definitely was NOT refilling every several minutes on its own.  The toilet after their fix was working worst than before they came!  2. They then announced the toilet was TOO OLD and it had to be totally replaced! It would never seal right because the porcelain was worn.  

IF that was true, then why had they replaced both the fill valve and the flapper and charged for this?

Called a different company who changed out the flapper.  This time, it only refilled few couple hours instead of every several minutes. They returned and changed the flapper for the third time and the toilet has worked FINE ever since. Flapper falls every time. Flapper seals completely.

Obviously the toilet was not worn out or in need of total replacement as Isley claimed.

Feeling as if one is being both charged and lied to by the plumbing company one has used for decades is upsetting.

We recently purchased our home and shortly after moving in we started having septic problems. We had a few other companies come out and they just told us to be careful about how much water we were using as we had an old septic system, never once did they look deeper into our issues. One went so far as to tell me (sight unseen) that we needed a new system and it would be $30k.

Jump forward to 2 septic pumps in 2 weeks, I decided to call Acme to come out and try to diagnose our issues. The person I spoke with at the office was incredibly friendly and knowledgeable, telling me they would have someone out very early the next day.  Michael came out the following morning, took time to listen to me and try to understand what we were experiencing then immediately went to work. He discovered we had a compromised leech field and began discussing our options. He very easily could have told us that we were out of luck and needed a new system but instead he told us a rejuvenation would get us back up and running for a fraction of the cost. He sat with us patiently while we were waiting for the financing coming through, as soon as it did he got right to work. The same day he came out he had diagnosed and fixed our problem while also identifying some other issues we were having, which we (homeowners) opted to skip for the sake of saving money.

A few days later those issues he was concerned with, ended up becoming bigger problems. Michael came back out to take a look, free of charge, and confirmed that it was a bad pump. Again, within the same hour we had a new pump on site and he was hard at work replacing it for us and explaining the whole process to me so I could better understand our system. Extremely impressed with his professionalism.

This could have easily been 10x more stressful on our family and our finances but rather than gouging us, Michael saw to get us back up and running in the most cost effective way.

ACME will be the ONLY number I call when I have any issues with our septic. They have earned my trust and confidence time and time again. Do yourself a favor and call these guys!

(There was a few other individuals that showed up to help with the job, however I unfortunately do not remember their names but they were also extremely kind and professional)

I appreciate how responsive they were to my initial inquiries, kept me updated on their arrival, and were quick and professional during the work I needed (replacing my garbage disposal, and tightening wiring on my in-floor heating). Definitely would recommend if you need help with some odds and ends (like I did).

Johnson Heating Cooling Plumbing - now Johnson Kellie, installed furnace, A/C, water heater five years ago and have done annual maintenance since then. They have done an excellent job, the techs explain their work and testing and I am pleased with their service and also office people that set appointments. When the original work was done the owner came by and made sure all was done correct - he had the installation team make a minor change to duct work. I was pleased to see the owner following up like that. We are very satisfied with Johnson.

Avoid doing business with these people.  Terrible customer service.  The first appointment they scheduled (Sunday), they were a no call, no show.  When I called to inquire- I was met with inconsistent answers and sheer incompetence.  Ultimately, I was rescheduled for the next day, Monday (which also happened to be Memorial Day) but I've had to chase them down yet again.  Finally, 2.5 hours after the original 4 hour window I was given, I got a call from their technician telling me that I would now be charged after hours rates and not the rate I was quoted- despite all of this being their fault. Totally unethical bait and switch- avoid these crooks at all cost!

Every one I dealt with was very professional and courteous! My issue was resolved quickly and they were easy to get in touch with.

Mixed review. Our heater stopped working on Thursday night, so Friday after work, we called B and W to see if we could get a technician to help. Jason called us back right away and suggested we check the status of our filter. We hadn't changed it, and it seemed like it was going to be a quick fix. He did this all over the phone, helping us to avoid paying or this service. Really nice guy.
Unfortunately, the heat did not come back, so Saturday we called him again and this time he came out. We had our blower on Auto, which was wearing away at our motor, but Jason suggested we just get a new capacitor, which would prevent us from having to buy a new motor just yet. Again, it seemed like this was going to work.
Sunday morning, still no heat, so we decided that it was finally time to replace the motor. Jason called us from the crawl space at another job, but made sure we would be taken care of.
When Dan arrived he let us know that Sunday meant OVERTIME and instead of having to pay $580 for a new motor, we would have to pay $800!! We asked if there was anything we could do....after this three day process and he said he could take off 5%.
So, in summary, Jason did what he could do to save us money and talked us through something that we knew nothing about, but in the end we spent 3 days without heat and paid almost $1000 for something that would have cost $580 if it had been done on Friday instead.
AVOID SUNDAYS. They don't tell you about overtime until they arrive.

Called this company to come out and check our drain. They did, then said they would write up a quote for a necessary repair. Three weeks later have never heard back. No we haven't been waiting, we moved on the someone else when we called the following week after the worker was here and found out he was on vacation and nothing could be done until the person's return. It's obvious they don't care about customers, since no follow up call was made to talk to us. Horrible company and service!

Summers was phenomenal in what we needed! They are super professional on all levels! Came in gave a quote and the job was done in less than 30 minutes!  Cody was a superb representative of exceptional customer care.  Well wishes to the company.  Thanks again.