Best in Indianapolis IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Literally owe them big time! We had no water on Christmas- until A-Team came and saved the day! Literally felt like they should have had superhero capes on! It was Christmas! I felt horrible that they were missing time from their family. They came and fixed our busted pipe so that we could have water! Not being able to flush toilets and wash hands on Christmas was brutal- so we are very thankful to everyone who was involved. From our family to yours, Thanks a ton!!!!

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

These guys rock. Called and was scheduled next day; they came out and attempted repair on a leaking bathtub overflow but couldn't eliminate the leak completely (had a bathtub fitted over the original, and the leak wasn't in the plumbing). Ryan was honest, informative, and presented all options -  leaving me with a stronger sense of what to try next and how to resolve my issue. Best of all, the price was incredibly reasonable for the work performed. I can't recommend these guys enough - if you have plumbing needs, give them a call - you won't be disappointed.

The worker showed up to install my new faucet.
He completely removed my current faucet,
tried to install the new one, only to advise me finally
that is was the wrong size.  Charged me $270
for nothing.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Today we had our water heater replaced by Rik. Excellent service! He called ahead of his arrival within the timeframe we were given and worked hard until the job was done right.

We thought it would be a basic repair of bad heating fuses, but he had to replace the entire heater and trim pipes to get it to fit. A pretty big job for a Saturday morning/afternoon that none of us expected.

We will certainly call them again for future repairs. Professional and friendly right from the start with the receptionist booking the repair.  VERY SATISFIED and thrilled to have hot water again as the weather gets colder.

We had an emergency on a Sunday. Dave was out in an hour, made a game plan and was out the next day for the entire day fixing the issues. He was professional, knowledgeable and accommodating. Thanks Dave, and everyone else!

Kit is so reliable and affordable. We've been using his services for several years in Anderson and Muncie. He has helped us manage some major repairs such as plumbing issues, electrical, painting,  drywall..you name it he can fix it. He has been a huge blessing and life savor for us being that we are out of state landlords. You really need good honest people like him in this business.

We have had plumbers from Johnson replace shut off valves and do a yearly inspection.  They were very professional job, very concerned with the quality of their work, and very patient with any questions we had.  I would highly recommend them.

After calling another company that couldn't get to my house until the next day, I tried calling ARS.  I was surprised that they could get me in same day between 2 and 6, despite that it was late morning when I called.  I received a phone call around 1:30pm, saying that the tech would be there soon, and sure enough, Richard C. showed up with time to spare.  Richard was professional and explained the solution for the issue that I was having, a clog in the kitchen sink.  He quoted me a price of $89 to fix the clog and mentioned that the rusted sink basket had the potential to cause problems in the near future and offered to replace and install it for $75.  After discussing with my husband, we decided to have both the repair and sink basket installation completed.  The clog proved to be more difficult that originally thought, and Richard attempted clearing it multiple times.  Despite it taking nearly 3 hours to fix the clog and install the sink basket, the bill was the same as the price I was originally quoted.  Richard also was sure to clean up after the job was done, which was a relief for this new mom.  I definitely recommend ARS and Richard C. to anyone looking for a quality plumber!

Had JD Smith install a water heater 11/2016. Found that it was damaged prior to installation but they installed it anyway and didn't bother to inform me about it. I wrote to them concerning the damage and here is their reply:

Thank you for reaching out to us in regards to your water heater installation.  I have reviewed your picture and your invoice history as well.  Water heater installation can be quite an adventure.  Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs.  Squeezing them around corners in homes and into tight little closets all without damaging the door trims, carpet or walls.  On many occasions the water heater jackets get scratched or dented in the process.  Sometimes they even come out of the box with a dent or imperfection on the jacket.  In almost all cases the issue is purely cosmetic and does not affect the performance of the water heater or the warranty.  The jacket of the water heater performs the task of holding insulation in place and providing a bit of clothing on what would otherwise be an ugly black steel tank.

Our technician should have brought this to your attention and explained what I have explained above.  For that I apologize.  However, I can assure you that in no way is your water heater compromised nor will it's warranty or performance be lessened in anyway.  Once again, thank you for contacting us and for your business.

Sincerely,

Terry Illy
Assistant Manager
L.D. Smith Plumbing, Inc.
(317)927-7186

Seems it's just too bad if you end up with damaged goods and customers just have accept that fact. If I had them deliver a new TV or stove with damage, would that be acceptable? Why is this any different?
The assistant manager cavalierly dismissed my claim, so I'll let you decide if you want to have them do your plumbing work.

Don't even think about calling B&W Plumbing. Their technicians are incompetent and caused further damage to my a/c and now I will have to spend thousands on a new one. I would have been better off if I had never contacted them. I found them on A. List and since I complained to them today, they have conveniently  been removed from the list.... a sure sign of a scam!

Had two of their plumbers come out in one day. They both looked at our drains that needed cleaning and told us that they didn't have the tools to do the job the first time. When another plumber came out he refused to bring the required machinery inside because he had safety concerns about our stairs, yet when I told him they were perfectly safe to transport heavy equipment on his story changed to the fact that he didn't have the necessary tools either. We were told we'd be charged a service fee when NO WORK was done to our drains whatsoever. Will be looking elsewhere for a reliable and customer friendly plumbing company.

I had them come out and they did a leak test . I had a coupon for a free service call but then after the service was preformed I was told that the coupon didn't apply because that is a diagnostic test not a service.   WTF .! So that added another $89 to my bill .That's just messed up if you ask me .Won't be using them again.