Best in Indianapolis IN

Came out the day I called, ran back to town to find new drain parts to match my tub's set up and had it all installed that same morning. Bill was great to work with -- I'll call the folks again next time. Thanks for a great job!

I cannot say enough good things about these guys, they fixed a major issue in a hurry for a fair price (I got 4 quotes, so I'm sure about this!). They did a great job. Highly recommend.

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compressor and the fan motor. He then spent about 30 minutes explaining their annual maintenance fee I could purchase (almost $600/year for our full systems), taking pictures and sending those to his shop, talking to them on the phone from his van. He then returned and showed me on his tablet an initial quote of about $560 which included an itemized $75 fee for him to get the parts. I asked him if that included the service fee. He said, parts, labor, everything. I agreed. He clicked the accent button and the price jumped to ~$780. He explained the increase was because of the extended diagnostic time required, because he was here more than half an hour diagnosing the problem (even though that included a sales pitch for a maintenance agreement!) I asked why I was charged more after agreeing to a price, when he diagnosed the problem so quickly and spent most of his time in the van writing up the estimate and trying to sell a maintenance plan when he had been able to tell me in minutes which parts needed replacing. He said he doesn't like the system either but that's what they do. I said the price might be fair but it feels really shady to raise the price after I accept, right in front of my eyes. He called his manager then told me the best he can do is $600. He would not let me talk to any manager. I said ok, but it still feels shady to raise the price after an initial offer. He then clicked to accept that and the price went up to $698.46. He apologized, said it's their system and he has no control over it. I went ahead and paid them that price. He did the repair. It didn't work. He took it apart and said he'd crossed some wires. He attached them a different way and then it worked. He sprayed it down with my hose and said that was $130 service he was doing for free. It was a very odd way to price a job, and based on their increased fees I felt cheated, because they  apparently charged me for time spent trying to sell a maintenance plan. They knew it was a hot day and I'd pay anything they asked. I don't think Ryan cheated me, but I think their system is out of his control and not honest up front. If they wanted to charge almost $800 they should have just charged that up front. If my complex problem risked an extended diagnostic fee they should have told me that up front. I definitely don't feel comfortable asking them to return for any other services.

Absolutely one of the most overpriced Plumbing I called I called them out on a gas line leak and their price started at $275 for the first hour and $100 every hour after that. I paid for the first hour as they were already at my house. But after that I called around and found out other places start out at about anywhere from about $79 an hour to 150. I found out that 275.. all I can say is if you do decide to have them come out I would 100% suggest getting a second estimate because I can almost guarantee you you will be overcharged if not .. also beware they will tear your stuff apart and then increase the price after the work has started and to feel stuck so beware of that as well with them I would suggest anyone but Cobra Plumbing.. after Cobra Plumbing was finished I found three other leaks that they missed in my gas pipe...Poor Workmanship and Way over priced!!!!!

Their customer service is very pleasant and I appreciated that. When they dispatch a tech to your home they send a picture with a bio and some highlights about the tech's life; including hobbies they enjoy. To some that might seem like nothing, but I like to have an idea of who is coming into my home. It simply made the transaction warmer. The lady that answers the phone is a fresh breath of air with her politeness and understanding. My only complaint is that 3 techs had to come out for an issue that I called in; each time the one before said there was no problem, but then the other tech found something. I still feel they were very  competent.

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

Late on a Friday, my wife and I discovered that the 28 year old water heater in our basement decided that it was ready to retire and developed a leak that was progressively getting worse.

Saturday evening I began my search for a plumber close to my neighborhood, and found Mo and Assurance Plumbing through a referral site.  I entered my contact information and to my surprise he responded within 30 minutes via email, then through the chat feature of the referral site.  I sent him pictures of the unit I had and the supply lines connecting it, and he called me to discuss a bit more about what I needed done.  As I was buying the water heater myself, he even suggested what brands to get and explained the differences between warranty levels the manufacturers offer.  We agreed on a price that was more than fair, and he told me to contact his office Monday morning to get on the schedule. I did so, and set up a time between 9-4 the next day.

I got a courtesy call letting me know he was on his way.  Steve and Mo removed the old unit, expertly ran new supply lines, and reworked the vent ducting to accommodate the larger dimensions of a newer gas water heater.  He walked me through its features, told me some things to commonly look out for, and hung out to ensure that the proper temperature was achieved and there were no leaks.  

Class act, and I'm looking forward to having some other work done by them.

What a couple of incompetent buffoons. I too was a victim of a warranty visit for a sump pump. After this disgusting pair trampled through my house and stunk up my bathroom, they hit the stuck float and called it fixed. They mentioned the pump was billowing smoke, went to the car and disappeared with my 65 dollar fee. Thanks choice home warranty. Do NOT let them in! The pump did die and lucky for me I was home and had to go buy a pump and install it myself before the basement flooded.

when we bought our house we found out we need a whole sewer replacement (yay old homes)

I called John Fowler Sewer & Drain and they came out immediately and helped me. They were on time, honest and reliable. They got the job done in record time, and have a perfect working sewer now! thanks to John Fowler Sewer & Drain!