Best in Indianapolis IN

I've had a few different workers for different projects (garbage disposal and leak) the last week. Both workers were timely, nice, and efficient with their time. Should I ever have a different plumbing issue, I will definitely use Carters My Plumber!

We had Gluff Plumbing come to our home to assist with a new/updated connection for our laundry room. Caleb was exactly on time and was extremely professional and courteous. He provided us with an estimate for the work and was able to complete the job very promptly. His customer service was absolutely top-notch and he even identified items to improve at no cost to us.

When he finished the job, he was actually under his cost estimate!

I can say with all certainty, I would not hesitate to call Gluff Plumbing for any plumbing need we have.

Just based on the first experience, I feel confident going with this company for every plumbing issue I encounter from here on.

My water heater stopped heating and I called a couple of Indy-based companies to try and figure out what was wrong. First company made a quick assessment and said we should replace at least the heating elements and maybe the thermostat too, just to be safe; this would have been $500-800. I reached out to Plumb On to get me a second quote since that first one felt high.

Corey came out and spent 45 minutes or so thoroughly diagnosing the problem. It turns out that none of the hardware components were broken, and Corey identified the true problem: a loose wire and a bad connection, which he fixed within a few minutes. He didn't even charge me for the dispatch out of consideration for my having paid $90 to the first company. Impeccable. This is the kind of person/company you want to give your business to.

Nance Plumbing has been taking care of are plumbing needs for the last 30 plus years. He always does an excellent job at a fair price.
Would recommend Nance Plumbing for any of your home or commercial needs.

I set up an appointment for Plumb Doctor to connect my new kitchen sink to the existing garbage disposal. They instructed me to go to Lowe's and ask for a sink disposal unit.

When Plumb Doctor showed up, the part was not correct. They then charged me an additional $50 for the needed part (which I found out costs about $20 at Lowe's).

If a business is going to be incorrect instructions, they should not pass along a surcharge to the client. The communication failure is because of incomplete instructions by Plumb Doctor.

All-in-all, $350 for a kitchen drain to be installed, but beware of surprise surchages once they show up at your house.

I would give Al's two out of five stars. The reasoning for this is the horrible communication from Al's end. We worked directly with Al himself. His work was quality! He was very honest with us about what was happening and the actual job itself was done well.

However... His communication skills were awful. When I called to inquire about the job, he texted me back and asked how he could help me. I had sent pictures and told him what was going on and he offered to come over in a few hours to fix a job. Great! Then... Once he got our check, he was nearly impossible to communicate with. Before he had our money he was texting responses within minutes. After he got our check, and did not contact our homeowners warranty company for us, we would go days without hearing from him. It was incredibly frustrating. He got his $ and was done! Just didn't seem honest.

In the future we will definitely work with a DIFFERENT plumber, maybe even pay a little more money, for the security of good communication skills.

Thanks for your timely work to complete a water softener install and other plumbing needs.  I appreciate you guys coming out quickly, providing necessary fixes, and providing a fair cost to complete.  Highly recommended!

Coopers Water did an awesome job on our reverse osmosis system. They were quick and very informative. They have the best service and prices in town!! We are very happy that we went with this company!

Plumbing is not hip or fun.  I write restaurant reviews, motherfuckers.  Who cares that Tomlinson shows up on time or earlier?  Or that they stand by their service to the point of not charging for labor on return visits?  Or that they will take care of multiple jobs on one call?  I wish I didn't have to, but I do.  I'm sure there are cheaper outfits in town, but the guys at Tomlinson are the best.  They don't even mind showing you how to do what they're doing.  I can't say enough good things.  Sorry this isn't edgy or clever.  I just like these plumbers.

I had great service from Nate and Aaron.  They took great care of us and the problems we were having at our house.  They were very friendly and helpful.  I feel like I had great service with a fair price.  I will be calling them first with any plumbing problems.  The owner is hands on and answered all of your questions.

Made a referral through my home warranty. Did not reach out to us. I called them eventually and set an appointment for a Wednesday between 12-6. Took half a day off of work. Showed up Wednesday at 7:00 PM w/ no call or confirmation he was still coming. Stayed for 7 minutes. Clearly did not even test the drain. Did not fix the leak. Called less than 10 minutes after he left. No response. Called approximately 10 times the next three days. Nobody at the office, nobody returned calls, nobody acknowledged the job was not finished.  

 
Contacted my HW again and they finally set another appointment with me the next week between 1 and 5 pm. Took another half day off of work. Never showed up again. Never called again. Never heard from them again. Lost two half days of work and still have a leak. The worst experience I've had with a plumber.

R&R plumbed the house I recently purchased, so I decided to see if they could swap out two (taller) toilets for me.  I'd already purchased the toilets I wanted, so I called and left a message with their service line.  A nice woman called me back within an hour and offered me an appointment the next morning! Can't beat that for service.  The plumber Danny showed up within the window of time promised and was quite friendly/knowledgeable. He even had his own wax rings and didn't have to use those I bought. He went to work, and had the two toilets swapped out as well as a bidet installed on one in no time!  He examined them both with me to ensure there were no leaks, and that they functioned properly before he left. He placed the two original commodes very neatly in my garage as I'd requested  on two trash bags.  The price was more than reasonable for this job, also. I was able to pay with a credit card via their Clover service.
Two thumbs up!

Our furnace picked the coldest night on record (-6) to gasp its last breath. After waiting an hour for another heating company to return our call, I happened to see a Williams Comfort TV ad on the early news.
Upon answering, Tom collected our info, stated he would get in touch with his next available tech and let us know. In FIVE MINUTES, I received call that tech was on his way--in evening rush-hour traffic, mind you. DannyG arrived in less time than we were given, assessed situation and gave available options quickly. Understanding that our furnace had actually given us more years of service than it was built for, we chose to have a new furnace installed. JeremyD came out to clearly explain all options.
Early the next morning, Dustin and Chad arrived to install the new furnace.  They were professional, expedient, polite and neat during the entire process. The job was completed within the minimum time quoted and they left behind nothing but a beautifully installed furnace. AND Williams Comfort was able to arrange financing for this unexpected expense.
We would recommend Williams Comfort Air without hesitation for any HVAC need. To the entire crew--our WARMEST thanks!
--Carrie & Kevin Z, Indianapolis

First time user for Snappy, via a warrenty service I have used for several years.  No wait...Alijah Kenkins and his assistant knew exactly what the problem was and the solution.  Very polite and personable.  Would give them ten stars if I could.    Wayne Creveling