Best in Indianapolis IN

The outdoor faucet at our home was leaking into the kitchen and the basement. We contacted multiple plumbers to get a quote.  Steve Morin, the owner responded to my inquiry very quickly. He answered all of my questions and provided a very reasonable quote ($350 to $450). He explained that the final pricing would be dependent on the repair.
Jesse Morin, arrived on time and was very polite and helpful. He was also very informative and showed me what he needed to do to make the repair. He answered all my questions. I actually learned things about the plumbing in our home of 20 years.
Added bonus: Jesse was actually able to do the repairs at the lower side of the quoted price range. The Morin family is now our new #1 plumber of choice!!!

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

We are so pleased with our new water softener and reverse osmosis drinking water system Cooper's Water Conditioning installed! They came out quickly, tested our water, and gave us a quote which was less expensive than other companies for the same or similar equipment. They scheduled the install to fit our schedule. Paul the installer called to let us know he was coming exactly when he said he would be at our house. Paul was fast, efficient, and installed both the water softener and reverse osmosis water system perfectly. When he was done he cleaned everything very nicely. He walked us through everything we needed to know before he left. The price was exactly as they quoted. We could not be more pleased with the entire system which was installed! Thank you.

I live at 9002 Mud Creek rd
I called hope to give me a price on a bathroom remodel, they missed the first appointment! We rescheduled for another day and they gave me a four hour window, so when he showed up an hour late from that I wasn't that happy! So when they charged me for a service call I really wasn't happy! He didn't do anything just looked at my bathroom and gave me an outrageous price! I will never call them again and you shouldn't either! What a waste of money

Around 10:30pm on the Thursday night before memorial day weekend my plumbing backed up.  After searching on Yelp, I picked Seriously 24/7 because of the star rating, the reviews and they were a local business and I wanted to support local businesses. I actually live less than 20 minutes away. I called thinking I would leave a message and I would get a return call the next morning.  It was surprising to have someone answer the phone so late, but then their name is 24/7.  They offered to send someone out that night, but the normal $89 service charge would be $139, so I elected to wait since I was given an 8:00-10:00am appt.  Since this is during COVID-19, I was asked if I wanted the technician to wear a mask, which I said, yes.  At 7:39am I received a call and a text message with a picture of the technician, Dan, who was coming. AWESOME!!

By 8:27am, when my technician still had not arrived, I called and had to leave a message, but my technician arrived a few minutes later.  Actually, two technicians arrived, hmmm.   It was mainly the second tech, Antonio, who did the work, don't know why two were sent, that is until I got the bill, it was $270, to clear out a drain.  I was stuck, needed this done now, did not know if I could get someone else out that day, as well as I had a cleaning person to coming and sterilize after the work was finished.  Seeing my panic over the cost the technicians offered to use the camera to look through my drain pipe, which I agreed.  They had to go back to the shop to retrieve the camera and was back within 15 minutes.  

Bottom line is, Seriously 24/7 lived up to the reviews, worked efficiently and cleanly, and their technicians were polite and courteous, I should have realized the price would be high, but honestly $270. Maybe they could charge less if they would send out one tech for a one tech job.  Since they did use a camera to look through my drain, I feel the charged price covered the drain cleaning and the use of the camera.  Additionally, their payment system asked if I wanted to tip!  Have never seen that before

Would I recommend Seriously 24/7 Plumbing and would I use them again, my answer is the same for both, only as a last resort.  

Update:  it has been a week since I spoke with Jason at Seriously 24/7, and sorry it has taken me this long to post an update.  Jason was affable and extremely concerned about my issue, he even thanked me for my review.  To have an owner so concerned and attentive to his customers as well as his staff, it's understandable why the customer service at Seriously 24/7 is so good.  Concerning the cost of my drain clearing, well it's understandable and Jason explained it was not the cost of sending two technicians (one was in training).  Guess you can attribute my displeasure in the cost in my wanting to save money )I'm retired, can't blame me on being thrifty).  

Again, asking the question if I would use Seriously 24/7 again, my answer is, yes.

Very responsive to questions and helpful. Prompt and friendly. Extremely happy with the water softener installation.

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Bob was great, showed up quickly after 8 in the evening, quoted the job and got right to work!  There was no hassle and it didn't break the bank!   I would highly recommend him and will use him again!!!

Whoever drives truck number 111 Should Not drive anymore for your company. Not only he's dangerous but he text and drive at the same time. Saw him cut off numerous people and then he started tailgating people when they honked at him. He would often hold his phone up like he was videotaping or taking pictures of people that took offense to his driving.

Howald has my business for life. They have gone above and beyond for me. They have showed up at night in a storm and saved me. They are always courteous and kind. Do yourself a favor and try them out, you deserve it.

BUYER BEWARE!!  We called this company to assist with a leak in our shower.  We had used them before and felt they were fair in their pricing.  This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve.  We were surprised at how high the estimate was.  Feeling uneasy about the cost, my husband did a little research.  He discovered that the valve had a free lifetime replacement warranty.  My husband ordered the part from Delta and they shipped the valve to us free of charge.  It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes.  Needless to say, we felt they were less than honest in their estimate.  Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.  

After providing us the estimate, the tech never returned to pick up the tools he left at our home.   He also didn't clean up the mess he created when he made additional cuts into our drywall when evaluating the cause of the leak.  We cannot recommend this plumbing company.  If I could give them zero stars, I absolutely would.

My wife noticed our sump pumps weren't working. Based on reviews, we called Maxwell and Sons. Mike came over darned near immediately. Replaced two pumps quickly and very reasonably. Great experience. We'll use him again.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Our front water spicket had been leaking a stream of water about the size of a pencil we noticed when we returned from vacation. Every plumbing company I had called in the past was two to three days out or I could pay their overtime to get them out today. I am also still waiting for return calls from some of them. Many of their quotes were unreasonable as well.
This is the first time we have called Action plumbing and they came out the same day I called (without any additional costs or fees).  Grant was extremely professional, quick, friendly and thorough! He let me know the difference in cost choosing a replacement vs a repair. The repair was still under the other plumbers prices and the leak is totally resolved! Thank you Grant! Lexi (schedules the services)  was also extremely helpful letting me know of the coupons they had available! She was also very friendly and accommodating!  I would recommend Action Air!

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

They quoted me a price on a new HVAC system of 17K, then two days later called me back offering employee pricing and dropped it to 13K on a Bryant    Evolution. When I agreed, and scheduled they called me back saying an engineer had to come out who then tried to add labor to change things up because the unit I wanted was not in stock and they now needed to use another unit. When I said that was what was quoted and you should stand by your quote they did not. Bait and switch system here and unethical. Also lesson learned that you should not accept first price from them as they have several thousand dollars of pure profit built into their pricing.