Best in Indianapolis IN

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

We are so pleased with our new water softener and reverse osmosis drinking water system Cooper's Water Conditioning installed! They came out quickly, tested our water, and gave us a quote which was less expensive than other companies for the same or similar equipment. They scheduled the install to fit our schedule. Paul the installer called to let us know he was coming exactly when he said he would be at our house. Paul was fast, efficient, and installed both the water softener and reverse osmosis water system perfectly. When he was done he cleaned everything very nicely. He walked us through everything we needed to know before he left. The price was exactly as they quoted. We could not be more pleased with the entire system which was installed! Thank you.

Caleb was my plumber today. He arrived on time, very polite, identified the problem right away on my leaky toilet. Actual bill was under the estimated bill, so I was grateful. Will definitely use Hope Plumbing again & be requesting Caleb. He was also very kind with my greyhound Rosie. Many thanks Caleb

Called me within 60 seconds of requesting a quote.
Showed up within 2 hours, on time.
Respectful, knowledgable plumber.
Explained issue thoroughly and fixed fast.
Price was fair.

What more could you want?

I would definitely use Grateful Plumber again, they responded quickly to my service request, and I didn't have to wait long to get the work done. Their prices are fair and reasonable and was less than other plumbers I called. And the quality of the work was great and they were respectful of my home.

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Called Bob and he came the same day. He is honest and works quickly. I'll use him again

OVER $400.00 TO RESEAL TOILET!
A toilet in my house had a small leak from the seal on the floor. I called Carter's My Plumber to request an estimate to reseal it. They told me $273.00 over the phone. It seemed a little high, but I made an appointment for the next day. The plumber that arrived was a nice young man, we like him. The only extra parts were for a new shutoff valve on the water intake line next to the toilet (a $5.00 part). Somehow, my bill soared to $411.00!  For that amount of money, I could have purchased a higher end toilet from Home Depot and had them install it. So, I'm very dissatisfied with what I got for my money. The bill should have been $273.00 and maybe another $20.00 for the shutoff valve (including labor).  So, before you call the plumber, think Home Depot or Lowes, get a price on a new toilet including installation. I think you'll be MUCH happier.

Howald came highly recommended by people in my neighborhood. Some had used Howald for years and years. My experience with them mirrors my neighbors' for the most part; I like this place because they were fast to come to my home (they fixed my AC unit the same day).

I don't know what other places charge to do things, but I'm a little miffed to have to pay almost $100 for a diagnostic fee. This could just be my ignorance of the HVAC trade, but that is a lotta dough just to have someone look in your unit and go, Yep, the whatsit needs to be replaced. Anywho, I'm not complaining too much because now I'm a lot cooler and less grumpy now that I have air. Thanks, Howald!

BUYER BEWARE!!  We called this company to assist with a leak in our shower.  We had used them before and felt they were fair in their pricing.  This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve.  We were surprised at how high the estimate was.  Feeling uneasy about the cost, my husband did a little research.  He discovered that the valve had a free lifetime replacement warranty.  My husband ordered the part from Delta and they shipped the valve to us free of charge.  It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes.  Needless to say, we felt they were less than honest in their estimate.  Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.  

After providing us the estimate, the tech never returned to pick up the tools he left at our home.   He also didn't clean up the mess he created when he made additional cuts into our drywall when evaluating the cause of the leak.  We cannot recommend this plumbing company.  If I could give them zero stars, I absolutely would.

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

My service experience was quite bad, and a long series of errors were made.  Originally i posted a very detailed and negative review.  Since then I have been contacted by Jason Godby, and was treated very well.  I was assured that my experience was the exception, not the norm, and I believed him.  I have decided to replace my previous extremely negative review, not because I was asked to, but because after my conversation with Jason I felt that they no longer deserved it.  I will use them again and hope that my previous experience was a fluke.

We just had our yearly air conditioner check up as part of the Service Club.  They are always very thorough and I have been happy with every technician that has been here.  We purchased a new AC unit through them last year and the sales individual was very honest, very informative.  I'm sure we will continue to be customers for years.

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

Peterman had a minor oversight but bent over backwards to make it better. Really love the service these guys provide. - Kevin, Matt, Brad - all great people and technicians. 100% satisfied