Best in Indianapolis IN

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

We developed some plumbing issues in our house and I wanted to pick a great plumber who was knowledgeable, friendly and affordable.  I found all of that in Hope.  They came out to look at our plumbing issues and easily dealt with every one of them. They fixed dripping taps, unclogged our drains and even got our washer hooked up to drain (We had allowed the water to drain into a sink, but they installed a drain pipe for us).  I have definitely found my go-to plumber and would definitely recommend them to others.

24/7 Plumbing was amazing. I contacted them for an estimate for a water softener drain installation. They were able to accommodate my scheduling needs, showed up on time, and provided me with an estimate. Once I confirmed that I would continue with their plumbing services I was scheduled for my preferred time. The technician came out re-evaluated and made sure that we were going with the best option for the drain. The process was explained to me and the work was completed in the estimated time. Bill did our estimate and Mark completed the work. Both technicians were professional and open to any questions or concerns I had. I was treated with respect and not taken advantage of like I had by other companies. 10/10, will be using their services again.

We had a problem with a faucet that had been installed by the grateful plumber back in February I called on Wednesday and they came out on Thursday morning fixed it free of charge. Great service and care for their customers!

Over the last few months, my furnace has become an ongoing saga. While it's only 5-6 years old, the simple truth is it's had more than a few issues. While I believed that I had the issues resolved when the blower motor was replaced a couple months ago, I continued to have issues with a fan that simply wouldn't turn off and was massively driving up my utility bills.

I replaced the thermostat with the help of the company that replaced the blower motor, though their opinion was that a control board was likely needed. Since they'd generously offered to install the thermostat for a relatively slight fee, it was agreed that we'd see if the thermostat might help the issue.

Of course, it didn't.

I had the feeling that I needed a second opinion. I don't know why, but I just kind of felt like something was being missed. I had a friend whose ordinary heating person agreed to come look at it, but he never followed through.

So, finally, on a sick day I opted to jump on Yelp and look at some reviews. Early in the morning on a Friday, I contacted a couple companies that offer the get an estimate option. While Chapman's listing didn't offer a fast response, I added them to the list and, in fact, they were the first to respond and it was within minutes.

Due to the complexities of my explanation, they recommended I call in and talk to their scheduling person. I did. I actually talked to two people - both super friendly and helpful. The diagnostic fee was explained up front, at $98, and it was explained that even though I was pretty sure I knew the issue that this was standard to ensure nothing was missed.

While the fee struck me a bit high, I will also note I'd foolishly tossed their discount/coupon that they regularly include in neighborhood mailings. So, that was on me.

I also really just wanted a fresh set of eyes on the furnace and they offered to come by that afternoon between 1-5pm.

At around 2pm, the technician showed up. He was friendly and professional. He took some time to look, weighed what I had said and then found the real problem that, in the end, saved me quite a bit of money. It was a matter of one wire being placed in the wrong location.

That simple. Once that wire was moved? No fan issues or anything. Perfection. No control board was needed.

I learned that Chapman regularly deals with Bryant systems, the same brand as mine, and I also liked that this tech took the time to actually explain things in understandable detail. He called his service manager to make sure charging only the diagnostic fee was fine, but it was clear the intent was to say You don't need a new part. This fixes it.

I was impressed with their timeliness, their honesty, and the fact that after a couple months of being advised in a different direction that the tech truly did some diagnostics and found the issue by thinking outside the box. I liked that he considered my feedback, but trusted his own expertise and, in the end, saved me cash.

Located on the Westside, Chapman works all around Central Indiana and I won't hesitate to return to them for business as my Central Air system will likely be the next thing to need service/replaced.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

While I do feel that Carter's is a little over priced I've had good experiences with them.  They have now installed a tub drain and a water heater in my house and they've done great work.  I've never had a problem getting them to come out.  In fact they have always been available the same day and have all the supplies they need in stock.  They still have that small local feel to them sending thank you notes and small gift cards after works completed and they don't charge to come out and give you an estimate.  They have become my first call if something goes wrong.

I called Howald immediately after my furnace went out (of course it had to be the coldest week of the season), and they were extremely responsive and reliable. They showed up a couple hours later to diagnose the problems, gave a fair estimate, and the next day I had a new furnace installed! They even offer 2 free tune ups after installation. Definitely recommend them for your hvac and plumbing needs!

PHP is great, second time I used them. On time, professional, hones, and high quality.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Following several failed attempts to find someone-- anyone-- who would not only call us back, but actually put us on their calendar to come out and replace our water heater for a reasonable price, I began scouring the internet and seeking input from others. Weilhammer Plumbing was highly recommended by a coworker, and they had excellent reviews on the internet. (And I liked how they were responsive to the reviews-- even the bad ones. . . It made me think that they stand behind their work and take their reputation very seriously).

Upon calling Weilhammer Plumbing, I  got a good vibe. The person I spoke with was very pleasant, didn't treat me like some stupid woman who didn't know what she was talking about, and seemed very knowledgeable and competent. I also liked that they were willing to quote me a price over the phone (as opposed to the other companies, who wanted to come out before they'd give us an estimate, even though I just wanted to replace the unit with one that was pretty much exactly the same, and provided them with all the specs and features of the old one. . .). The person I spoke with on the phone asked me to take some pictures of the area with the water heater and text them to him, so he could get an idea of what he'd be dealing with. I thought it was an efficient way of dealing with it, saving me from having to take time off work to get a quote, and saving him a trip across town. I was also impressed by the phone conversation because it seemed like Weilhammer Plumbing wanted to do things the right way, rather than just do the bare minimum, collect the money, and be done with it. The person I spoke with explained to me that they felt it would be best to  add a drain pan underneath the new water heater, which they felt would help minimize damage to the floor in the event of a future leak. This was included in the price of the quote.

I needed a 38 gallon short electric water heater, because of space issues in the utility closet in which it was to be installed. I knew I wanted another one just like the old one, which had lasted thirteen years and was still going strong (save for an obnoxious sulphur smell at the start of showers). They listened to me, and quoted me out on the brand I wanted, with the warranty and features I wanted, instead of trying to sell me something else. Despite that the unit was not actually leaking, and was still working (mostly) just fine, Weilhammer still made us a priority, and came out not even two days later to do the install. They came at the time they said they would, and not one, but two guys came out with two trucks. One did the actual install, and the other helped with everything else (such as ensuring the water was shut off at the outside level, making sure the electrical breakers were turned off, bringing the installer the correct fittings, removing the old unit and draining it outside, etc). This was a time saver, resulting in the whole haul-away and install taking less than two hours, and leaving my afternoon free to go get an oil change and run some errands I'd have otherwise had to run over the weekend.

From what I can tell, the work appears to be good quality. I also liked that they went the extra mile and added a heavy line of caulk where the concrete and laminate floors meet, to re-direct water away from the laminate floors in the event the unit were to leak at some point in the future.

I am glad we found this company, and will consider them first for all future plumbing needs.

Jason, the owner contacted me a few days ago to correct the issue. We agreed on a deal that we both felt was fair, and he asked me to give his company another chance, which I will. I have used Godby many times over the years and will hopefully continue to do so in the future.

Cost competitive, great value and fantastic service quality!

My central air failed about a month ago - compressor bearing. I spoke with several companies and Action Air came out on top for a number of reasons:
1. They were able to provide some rough estimates over the phone - not commitments - just estimates.
2. They provided several ideas about what I could check before diving into a new system
3. Their contract for equipment and service and warranty is clear, concise and simple - no fine print
4. They didn't miss a single commitment on getting the job done.
5. Their costs were competitive - and they were transparent about them.

How their competitors operate:
In my experience with (all) other HVAC companies, they will not provide any cost estimates without a home visit which they charge for - usually around $80. This cost is then voided if you buy from them. For me, I paid another company the $80 for the service call, then they quoted me 20% more for the system. The worst is when the service provider does the service call, but they have to send a sales person in for the quote. This NVA overhead ultimately gets paid by the end customer (see 20% higher cost above). This sales approach is so 1990s. Hey, let's figure out a way to get paid for our sales effort... our service call will get us in the door, we'll hook the customer by agreeing to wave the charge if they buy from us and then hike our prices to pay for commissions, overhead, etc. This is a formula that is one-way transnational and kills any hope for an ongoing customer relationship. Do they really think their customers are not sophisticated enough to get this?

So in the end, Action Air is the best HVAC service I have ever experienced. Pretty cool.

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

We had Peterman Heating, Cooling & Plumbing Inc. come to look at a sump pump issue where there appeared to be a leak outside of our home. The person (Zach) sent to our home went around the backyard and performed some sort of inspection and then came to the front door and presented two quotes: one to replace the sump pump line coming out of the house for $5800, and the other to replace the sump pump line and replace the sump pump.  This was a red flag, as he had not even looked at our sump pump.

I asked him to show me what he saw in the backyard, and he pointed out what I thought was an underground gutter extension and said the leaves/dirt/brittle corrugated pipe indicated that the line had collapsed. I pointed out that there was another area closer to the sump pump that may actually be the output of the sump pump, and said that they would figure out where the sump pump was draining when they dug it up. Another red flag that they were not correctly diagnosing the issue. Both of those areas we later confirmed were the underground gutter extensions.

I ended up digging up the earth around the sump pump and saw that the issue was the PVC pipe coming out of the house had cracked underneath the ground and needed to be replaced. It was a straightforward fix that cost $25.  

We fortunately know enough to ask the right questions and determined that Peterman was not correct before spending almost $6000 on a repair that was not needed. We spoke with the person who came to our house about what we found, which he argued about until we showed him the pictures. I truly believe this person was predatory and was trying to take advantage of what he thought was our lack of knowledge to charge for an unneeded and much more expensive service.