Best in Indianapolis IN

Excellent service with good pricing and very friendly staff. Happened to call them when searching for quotes. They had the lowest price and I felt the most comfortable with Steve explaining exactly what they expected to do to replace my water heater. Only one issue: The price difference between paying by check/cash or using card. Since I had no checks available and hadn't been notified to collect some cash, I had to pay the 5% fee for using a credit card. Aside from that, I had a great experience and feel more than comfortable having Jesse in my home to do repairs again. After I go to the ATM, of course.

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

We had questions about our water softener and wanted to make sure it was working properly. Cooper's Water Conditioning was a lot of help! They came out and made sure everything was working properly. They were quick and efficient! They were highly professional and we would recommend them!

I currently live in Phoenix, but I still own my house in Indy and have it rented out.  I manage this property on my own (I refuse to give a property management company 10% of the rent I receive every month), so whenever something needs repair, I have to jump into action.  There was a leak in the powder room, so I did a search on Home Advisor (my usual go-to), but they only came back with one contractor, and that company didn't have any review.  FAIL!  So I hopped onto Yelp, saw the great reviews for Hope and called them right away.  Initially I talked to Brad, and he was very helpful, and would have been able to send someone out to the house the next day.  However, I was waiting to hear back from my tenants. When I called back, Christina was very helpful and they were able to accommodate my tenants' availability!  I paid for the service over the phone with a credit card, and received a copy of the invoice via email.  I haven't heard a peep out of my tenants, so Hope must've done a good job! I'll be using them again, if needed.

I contacted multiple companies to fix my sewer cleanout. I needed the job to be completed ASAP, and Seriously 24-7 contacted me immediately. They're able to schedule a visit the same day, and technicians arrived on time. David and Zach did a great job, both very friendly. I'm very happy with their help and job and would definitely call them again. Thank you!

Very responsive to questions and helpful. Prompt and friendly. Extremely happy with the water softener installation.

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Excellent service and very affordable.  Would highly recommend Bob to everyone.  I called him at 12:30 and he was here and gone by 3 the same day.

Called them out to put a drain in for my clothes washer. The guy looks everything over then goes over the plan and gives me a price. He also notices my hose spigot could use changing, shows me why pointing out issues with it. Gives me a price of $294 for just the spigot and can be done later. So I agree to the drain install price and he comes back out a few days later but tells me he's not sure if it can be done! He calls his manager who comes out and tells him how to do it, which was the way he told me HE was going to do it. It gets done and works fine. I call them a month later and ask to get the spigot changed now and how much was that again I asked? $294. I said go for it. They send the exact same guy out that showed me the problem with the old one. He tells me it should be $394 because of how difficult it is to get to! He was the one that looked at it in the first place! Felt like he was trying to shake me down for $100 more. Nice guy good work but not exactly trust worthy. Probably wouldn't use them again.

Excellent service for both HVAC and plumbing issues we've had in our old, rehabbed house. The techs (HVAC and plumbers) and ladies who answer the phones are always friendly. The techs always arrive when they say they will, too, unlike so many other companies we tried. Most importantly, they listen and the on-call techs have helped us in late night jams. Having a CFA with them is definite worth it, as well.

BUYER BEWARE!!  We called this company to assist with a leak in our shower.  We had used them before and felt they were fair in their pricing.  This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve.  We were surprised at how high the estimate was.  Feeling uneasy about the cost, my husband did a little research.  He discovered that the valve had a free lifetime replacement warranty.  My husband ordered the part from Delta and they shipped the valve to us free of charge.  It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes.  Needless to say, we felt they were less than honest in their estimate.  Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.  

After providing us the estimate, the tech never returned to pick up the tools he left at our home.   He also didn't clean up the mess he created when he made additional cuts into our drywall when evaluating the cause of the leak.  We cannot recommend this plumbing company.  If I could give them zero stars, I absolutely would.

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

Excellent response and service, but $175.00 to replace a couple of bolts that hold the water tank to the toilet bowl? Just a bit excessive. Have used them many times, 2 water heaters and other minor problems. Didn't think they were out of line on those repairs but will check around on any future repairs or problems.

Complete bums. Had a service call for no heat. Was 5 hours late. Quoted a new system for $10,000. Another company came out and did a $257 repair and it's good as new. Crooks!

We've used action air quite a few times to service our AC and furnace along with replacing our water heater. All great experiences until recently when Josh was sent out for a tune up on our AC. He recommended we purchase a whole home dehumidifier and air purifying system. We've had action air clean our ducts and sanitize with no mention of any concerns and prior tune ups, no concerns communicated. Josh says it's the end of month and maybe his boss will do a deal but in total it would be close to 7k. I said no given the cost and economy and he passively aggressively says well it's your house, your air, you choose what to breathe showing his true intention of wanting to push product sale.

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

We used Bloomington heating and cooling 5 years ago for new furnace and added mini splits to our 3rd floor That did have heating or cooling to it.
Peterman took over for them.

My mini splits stopped working. I called and thought wow, the monthly membership sounds great and everything sounds awesome on friendlines!!
We scheduled my appointment for them to come look at the minis.
Scott came out, he was an employee of Bloomington heating and cooling and was one of the guys who installed the minis. He was great As always.
He came  back and said the computer component was bad, it was covered under my original warranty.
And said he estimates a week for the part and I told him I wouldn't hold him to it because left happens then he left. I did not complain about how long the part took to come in.
No one ever called me.
But 2 days later I get an email saying my return appointment was 3 weeks later..
I called and told them no I would not be home, and no one had even asked if I would be.
So we rescheduled for the next day, then they didn't show up, I called, and they said no they scheduled it for the day after. Again I wouldn't be in the home.
I was told they couldn't come and they couldn't set up an appointment.
Then she said a group would do a review of the bad customer service and then call me.
So at that point, a month later and no appointment was even set up..
2 days later Scott called me and said he was on his way over! I had no clue what was going on.  Again I was not home and  I told him he couldnt come.
The office called me the next morning to schedule an appointment,  yet still no word on any review!
Scott came out the next day and spent 4 hours installing a computer component to the outside unit. Only to find something else wrong. He wasn't able to fix the unit and the quote to fix it is now $1700!
My total for the current day was $221.00  I only had checks on me. I wrote my check and let Scott know I wouldn't be able to go through with the repair due to finances.
Unfortunately when the company cashed my check it was returned.
--This part is my fault. I take full responsibility for owing the 221.00 and needing to pay it. --
I didn't know the money wasn't in the account due to my account being hacked. I had forgotten about needing to pay it. I  got a couple of voicemails but was busy and hadn't called back.
(also why should I call them back when they didn't care to call me when I needed them to!?-immature yes but still...)  
Today Dave left me a voicemail that stated THEY WERE PUTTING A LIEN on my home for the $221 since it wasn't paid.
 1. I still never heard a response about  any reviews on the horrible customer service! But they sure wanted the money!
2. Peterman heating and cooling needs $221 so badly they want to threaten to put a lien on my home because it was an overdue balance! Really!
How dare you think you're a good bussiness! You're customer service is pathetic! And you only care about your bottom line!
I called him back and paid the balance. Then informed him that I wanted to cancel that so called really cool monthly membership (they were taking it from my card on file but couldn't take the 221. From that card???) That we weren't going to use them because of their horrible customer service, and the fact the my system still isn't fixed and they quoted it at $1700 to fix it. And that no one in the company ever cared to even apologize for the way we treated over appointments!
His response..
Ok I will get that canceled!
Nothing else!!  He didn't ask about the situation, and didn't offer an apology!
I then asked for confirmation that it was canceled and he said I'd get a confirmation in an email...and that was it.  it's been an hour and no email...
Petermans is only out for the bottom line!
They DO NOT care about the customer or their service! They over charge, rip people off with the monthly plan, which is supposed to get you discounts on repair but I wasn't getting a discount for the $1700 quote, and they do not treat people decent!