Best in Indianapolis IN

I can't recommend this company enough! Jesse, Steve's son, did such a great job helping us out. He not only came out quickly, but he explained things as he went along. He was very helpful and did such a great job fixing our water issues. We can't thank them enough!

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

Good company, reasonable prices. Quality work. 7 year warranty. RO installation was great too.

I'm giving 3 stars because the technician, Heidi, was great.  She worked with skill and was very friendly and courteous. She even went out of her way to help me get my furnace out of 3 of standing water.

I did think their price was on the high end but I didn't price shop because of time constraints.  

They did charge a $69 fee just to come inspect. They wave that if you use them.

They offer a 6 hour window for appointments.   Very inconvenient.  We'll be there sometime between Noon and 6 pm. Required me to take the whole afternoon off work.  When they came at 5, they didn't have a replacement pump and their supply house was shut so I had to make arrangements to have someone there from noon to 6 the next day.

The sump pump replacement went fine.  However the drain goes outside, so the water seeps in the ground and runs back in my basement foundation.  Not their fault that the foundation leaks.  But as they advertise they specialize in older homes, I wish I could have known about the issue before I shelled out nearly $700 for the repair. I thought I had previously addressed this problem with another plumber who rerouted the drain to my sewer drain, but I must have been wrong.

I had used them once before years ago.  The owner came and quoted installation of a water heater and water softener.  He was super friendly and knowledgeable.  When the crew came to perform the work, they stated that much of the work that was quoted was going to cost more.  Out of frustration and lack of resources I agreed just to have the minimum performed even though we had been told much more would be included in the quote. I didn't call back to argue at the time as I hate confrontation. One of the issues not fixed back then was the sump drain running outside.  

So overall I find the company somewhat pricey.  I'll hesitate to fully recommend them since both times I've used them, my problem was only partially resolved.   My complaint is that I hired a company that specializes in old houses because I wanted a professional who could address my issues appropriately.  Both times they performed quality work, but it didn't fully solve the problem.

Dan came out and replaced our water heater in December and really did an excellent job. He was very professional and friendly and the price was reasonable. Before he left, he explained everything really thoroughly.
We'll definitely be hiring Seriously 24-7 again!

Adam and his helper at Grateful Plumber were beyond anything I could've hoped for! We had a cracked toilet flange in a concrete slab, in a small space. Luckily Adams an expert and kept all the work isolated to the bathroom and got us all back together in 1 day!! I can't thank him enough for everything!! Definitely recommend him for any plumbing needs you have!

Had Chapman plumbing fix a toilet they had installed that developed a small leak at the base.  Amy took my call last week and offered to have someone come out immediately that day!!!!  Since a small leak, as scheduled for today.  Gage came out and was extremely nice, wanted to fully understand the issue and fixed it at no cost!!!  They honored their work and product.   From the office staff to the technicians, they are always so nice and helpful.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

On two occasions I've called Bob for help. On those two occasions he's taken the time for me to explain the issue. Even sent a few pictures of the issue. On those two occasions he's walked me through the fix. A VERY HONEST man! It's not often you find someone willing to help you out even if it costs them a few bucks.

I will call again when a situation arises

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

Excellent service for both HVAC and plumbing issues we've had in our old, rehabbed house. The techs (HVAC and plumbers) and ladies who answer the phones are always friendly. The techs always arrive when they say they will, too, unlike so many other companies we tried. Most importantly, they listen and the on-call techs have helped us in late night jams. Having a CFA with them is definite worth it, as well.

I have been using PHP for several years now. They have the best technicians, very professional and knowledgeable. They are not the cheapest out there, but it's absolutely worth it for the amazing work they provide.
Here is my story: I recently purchased an older home that came with a Home Warranty; two months later, my AC unit stopped working in the middle of August (great timing!). I called HWA to send a technician for a fix. It took him 10 business day to order the defective piece (all this while my family is suffering from the wonderful heat); finally, the technician came and installed the defective piece only to make the AC work and stop every 10 minutes or so. At that point, I was already agitated, and totally furious; not only I had to wait for 12 days, but my AC was still not functioning properly. Finally I called HWA and demanded that I use my own contractor. It was on a Sunday afternoon, I called PHP and a technician came within 30 minutes; figured out what the problem was, ordered the piece and came back the following day to install it. What a prompt and professional service. The AC was fixed and was fixed in less than 24 hours.
Since then, I called PHP to check my plumbing, heating, and they recently cleaned my ducts (new service they started offering), I couldn't believe the amount of dust they collected after 6 hours of hard work.

After fixing my first issue, I called Mike for help with high water pressure. Mike jr came out, worked his magic and put a pressure value in where the water comes into the house. He was quick, efficient and easy to work with. This family is amazing and I highly recommend Maxwell & Sons for your plumbing needs.

These guys did a fantastic job with our water heater and water softener installation.  Very knowledgeable and gave sound advice.

Don't fall for the hype of them being an Indy local name!  Do your research and find a small local plumber on Nextdoor site or through neighbors or friends.  This company lied to our faces as they sent an inexperienced plumber to our home who had to take pics to get answers then took our $50 trip charge check and said he'd be back only to find out they weren't coming back until the following week!! We were without water and they knew this and then said WE WERE at fault when they knew the problem ahead of time!  They lied on the phone and said we didn't tell them it was a  different situation...we explained it exactly and even if it was a diff situation ( which it wasn't)..they should've had the knowledge to do it!!!  The plumber that arrived stated i have three other appts still and its 5pm... i can't do this one right now.  They knew it was not a basic replacement but this plumber didn't know how to do it and we had waited all day on him and then we got blamed!!! We had to fight to get our check back and thankfully we found an honest plumber through Economy Plumbing recommendation!  Steer clear of Godby!!!

So I bought a Sensi Thermostat online and then I realized my old house did not have the proper wires and I would need a pro to install it and run wires.  I looked online and called these guys. They told me they could do it but I would have to wait three weeks.  I decided to wait because they seemed like the right company.  The night before the appt, they called to confirm they would be out and all was good.  They were to come out between 2 and 5.  I left work at 1:15 to be home for the appt.  At 1:45, I got a call from their guy saying he was not coming because they can't install a thermostat that they did not sell me.  Thank you for making me wait weeks and leave work to find out you were not willing to do the work.  Bad experience!

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

I was hesitant to work with Peterman because I generally think any company with that much advertising is ripping you off. However, we have had nothing but good experiences with this company and their professionals. They are not the cheapest option but they are fast, communicative, straight forward and really take care of the customer service. For example, both times we used them this year they handled contacting the parts company to get the parts sent under warranty. Other companies told me to call the parts company. A small thing but makes life easier when I already have problems on my hands like ice cold showers or no AC! You do pay more but the service is worth it in my opinion. I don't feel ripped off and I trust them!