Best in Indianapolis IN

The shower faucet  in one of your bathrooms was stuck with the water turned on. Long story short we could not turn it off and essentially had to turn the main water off to our house.  I contacted a couple other plumbers who gave me quotes that were pretty expensive. I contacted Steve at 10 pm not expecting a response. He contacted me within 5 mins, had me send him photos, and the first option he provided me was cost effective and a 1/4  gift price and work of the other quotes I received.  While he did offer the same options as the other quotes -which came with a higher price, he assured me it was not necessary. He sent Jesse, who was awesome! My dog loved him too. He knew exactly what to do do, showed me the issue, and had it fixed quickly. Jesse was very polite and had great customer service! He did an excellent job! Honestly I cringe when I think of having any independent contractor come to fix something in my home but Its a relieve to know I can trust  Steve Morin Plumbing for all my plumbing needs in the future. Thank you so much!

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

Had a problem with a clogged kitchen sink. They are getting a one star only because they came out the same day. Jeremy snaked the drain 2 times and said he couldn't get through and I was charged $243.10 for a problem that was not fixed. He said a technician would be out the following day to talk about new piping. The following day the technician gave a quote of $1250.00 and would have to remove some ceiling tiles in the basement  but that price did not include replacing them. I had someone come out from May Plumbing (Sam) He also snaked the drain and fixed the problem in 10 minutes for a price of $179.00. He said the plumber from Hope was going through a vent and the technician from Hope agreed after he found out it was repaired. $243.10 for a service call is ridiculous.

Called them at 730 and someone was at the house by 915. They diagnosed the problem and fixed our water heater! Very polite, knowledgeable, and FAST!

Great to work with- easy communication.  Called and he gave me a ballpark estimate.. scheduled estimate online and they were able to start working on my project right after I gave the go.

I went with  Chapman off of a friend's recommendation and am very pleased. The technician that came was very respectful of my property and time. He ensured I knew the cost before doing the work which I appreciated. He explained what needed to be done and made it make sense.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

To replace my sump pump, was charged around 800 dollars. It's an effluent pump which I'm to understand is more than a normal pump, but I worry that 800 dollars was asinine to charge for this replacement.

His book, to be fair, quoted it at 740, and he charged the extra 45 for the trip (heh). Maybe effluent pumps do run 600 dollars and then the additional was installation. I just can't imagine that to be the case. I'd be curious to know the cost of the actual pump, I'm sure it's higher quality than you can get at Home Depot or Amazon, but those are my only points of reference.

Regardless, it's working now. That's something.

Didn't fix my issue. I fixed it my self. Save your money. They were to set up our new washer dryer, but didn't remove the bolts that hold the drum to the washer in place. They could of broke our new washer.

This was our first time to have Howald do our seasonal AC check-up and I could not have had a more positive experience.   James was on time, polite and very knowledgable.  After identifying some issues that needed attention, he would thoroughly explain why and how it should be addressed.  Unlike other service providers, I never felt like he was trying  to sell me something.  And, the service contract provides a nice savings!   Again, if you need service for your AC or furnace, give Howald a call!

Started using PHP when we bought our house just for tune-ups and checks twice a year and they never let me down. We recently had a new HVAC and water softener installed by them all in one day and I was super impressed by their service! I already knew they were reliable, punctual, and professional, but the installations were the icing on the cake! Thanks PHP! Highly recommend!

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

My service experience was quite bad, and a long series of errors were made.  Originally i posted a very detailed and negative review.  Since then I have been contacted by Jason Godby, and was treated very well.  I was assured that my experience was the exception, not the norm, and I believed him.  I have decided to replace my previous extremely negative review, not because I was asked to, but because after my conversation with Jason I felt that they no longer deserved it.  I will use them again and hope that my previous experience was a fluke.

Polite, competent, easy-to-understand technician.  He quickly diagnosed a service issue with our PTAC unit, then did a thorough maintenance routine on our HVAC furnace.  I particularly appreciated that he fully explained what he found and gave me alternatives for correcting issues.  Would definitely recommend!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

Having replaced two furnaces at my duplex the year prior, I made it a priority to schedule the AC check that was part of my annual memberships. Instead of checking my AC units, the technician inspected my new furnaces. For context, it was above 80 degrees that day and predicted to soon reach near 90. Sure enough, about two weeks later, after not hearing from the customer experience team to reschedule and address the confusion, the AC blew on a 90+ night. So, I called Peterman because 24 Emergency Service was also part of the memberships. I was told it would be NINE DAYS before a technician could come check the unit, take it or leave it. This resulted in having to spend nearly $500 on a stand alone unit because my elderly tenant needed sleep and feared of health issues resulting from the excessive heat.

When I called Summers, they stayed on the phone with me and made sure I picked the correct portable unit that would fit the windows in my unit. They were there 12 hrs later to check the unit and make the repair and gave me the member pricing because they felt awful about my situation.

Peterman promise is 24 hr Emergency Service. That does not exist.
Their website claims they'll make it right. That is an outright lie.