Best in Indianapolis IN

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

Great service , quick response, and best pricing.  We talked to several companies everyones pricing was double.

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

I am very impressed with Hope Plumbing!  I had a recent experience that was very positive!

I live in an older home in the area that has cast iron pipes that tend to clog and back up from time to time.  After recent failed attempts to unclog it ourselves, I was on the search for a plumber!

While looking around on Yelp, Hope Plumbing caught my eye because of their ratings and specialty area of older homes.  I took a chance and messaged them on Yelp; it claimed that they get back to you in 2 hours, so I thought it was worth a shot!

Within minutes of sending my message, I got a very friendly reply from Hope.  The person on the other end was so helpful and willing to set things up for me completely through Yelp messaging.  The only downside to this was that the homeowner has to be the one to make and confirm the appointment; this is the case at every other company we have hired, as well, so it was expected.  They did save the established appointment, though, just needing a simple confirmation via phone call from the owner.  Nonetheless, this is something to keep in mind if you rent.

The actual service they provided was great, as well.  My shower has never drained better than it does after having them come clear it!

TIP: I would highly suggest checking out their website because there are coupons available  (particularly a $50 off a service of $200 or more!!!).  Note that they also have a $150 voucher available on Yelp for only $100.  Great offers and deals!!!

The last, and probably most impressive thing about this company, is the text message they send you about their employee who will be coming.  We received a text message with a photo head shot of the plumber who was assigned to our case with a message sharing fun facts about him (where he is from, what he enjoys, when he will be there, etc.).  I have interacted with a number of plumbing services and have never seen this done! - I loved this, though; it gave me peace of mind knowing who I was inviting into my home.

Our bathroom sink was clogged in our 100 year old house.  Another plumber had come and worked hard to clear it - unsuccessfully.  Seriously 24-7 gave us a very quick response time (as they have in the past) but the price ($270) is fairly premium.  Their plumber had to work really hard to clear this one - probably 90 minutes - but in the end, he got it. And it was worth the cost (he said that if he couldn't clear it, there would be no charge).  So:  pretty expensive, though in this time of inflation and trying to pay good wages, perhaps I need to adjust my expectations.  But worth it for the QUICK RESPONSE and for the hard work and success.

This review incorporates three separate visits to my home by Grateful Plumbers. Friday, 8/7/20 an estimate, Monday, 8/10/20 rough plumbing and Friday, 8/14/20 connecting plumbing and installation of vanity. Adam, with Grateful Plumbers, came out last week to provide an estimate for plumbing a new dual sink bathroom vanity from a single sink vanity and then complete hook-up and installation after movers get  vanity from garage into bathroom location. Adam was professional, had competetive pricing and honest about concerns he could encounter with a 65 year old house.

Adam's concerns were justified when he returned on Monday to plumb the new drains and water lines. Several things weren't where we expected or it was an extremely tight fit into the existing space. I was thinking a new, simple T-drain off the existing drain when I purchased the new vanity but not so much. Regardless, Adam made everything work with a few modifications.

Next, and last, the new vanity was moved into place by Bell Hop Movers. They did an awesome job moving the heavy vanity with the marble top and sinks already attached. More to come under their business.

Adam worked within our schedule and budget, his apprentice, Brandon, was major helpful, both were polite, down-to-earth and did a good job. I'm glad we went with Grateful Plumbers.

I want to say a huge thank you to this wonderful company who recently installed a new a/c unit for me during one of the first hot spells this year. Not only were they reasonable with their pricing, they also were extremely professional! The person who is charge of scheduling and runs the front office was so incredibly understanding and I felt like I was attended to in a very efficient and thoughtful way! I wish I could remember her name, but she was truly incredible.Thank you so much Chapman Heating and Air Conditioning for being a respectable and responsible company.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Bob is a really great guy who did not hesitate to give me some great common sense advice regarding our rocking horse toilet. He quoted me a fair price and was honest. This guy is great! He is  officially my go to guy for all my future plumbing needs!

from the very first estimate, to the last detail on the services completed, we were pleased with Jamie and his staff! we had quite a bit of work to be done on 2 different bathrooms and everything was very clearly written out on estimate, explained to us and we knew exactly what to expect financially. when the work was scheduled to be done, our daughter ended up being sick and they were very considerate and offered to reschedule(but we didnt!). they were very clean and polite and did a great job. they were very patient with us and answered all our questions and let us peek in at the work they were doing all day. the problems we had were solved, looked great and the whole experience was positive. the man they used to complete the drywall installation also did a great job and carter's came back the next day after he was finished to take care of the final details. we are so thankful for the good work they did and the way we were treated :) would definitely use them again and refer them to friends. they even sent us a thank you note after the job was done and a small gift card as a thank you. thanks jamie, kelson and staff!!

Excellent service for both HVAC and plumbing issues we've had in our old, rehabbed house. The techs (HVAC and plumbers) and ladies who answer the phones are always friendly. The techs always arrive when they say they will, too, unlike so many other companies we tried. Most importantly, they listen and the on-call techs have helped us in late night jams. Having a CFA with them is definite worth it, as well.

I have been using PHP for several years now. They have the best technicians, very professional and knowledgeable. They are not the cheapest out there, but it's absolutely worth it for the amazing work they provide.
Here is my story: I recently purchased an older home that came with a Home Warranty; two months later, my AC unit stopped working in the middle of August (great timing!). I called HWA to send a technician for a fix. It took him 10 business day to order the defective piece (all this while my family is suffering from the wonderful heat); finally, the technician came and installed the defective piece only to make the AC work and stop every 10 minutes or so. At that point, I was already agitated, and totally furious; not only I had to wait for 12 days, but my AC was still not functioning properly. Finally I called HWA and demanded that I use my own contractor. It was on a Sunday afternoon, I called PHP and a technician came within 30 minutes; figured out what the problem was, ordered the piece and came back the following day to install it. What a prompt and professional service. The AC was fixed and was fixed in less than 24 hours.
Since then, I called PHP to check my plumbing, heating, and they recently cleaned my ducts (new service they started offering), I couldn't believe the amount of dust they collected after 6 hours of hard work.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

I had an unusual problem with a plugged up shower valve and Mr Weilhammer knew the solution and spent quite a while advising me over the phone what to do to fix it. Very helpful, knowledgeable, and no charge.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

I understand that pleasing customers can be very difficult. I also understand that sometimes service must be revisited and adjustments have to be made. However, the treatment by a plumber from this company was beyond anything we've ever experienced. He was rude, unprofessional, condescending and frightening. This company needs to really think about who they send to represent them. Our technician surely is not likely to create positive experiences.

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

I reached out to Peterman's to quote a few jobs but, more importantly, to address a stopped up drain.  Blake came out the morning following my call after a 30ish minute notification before his arrival.  Super nice guy - don't know if it's just his personality or something Peterman instills - and was very competent.

We looked at my concerns and Blake identified a few additional concerns he saw.  Nothing high pressure, just a Keep a lookout there because this was done suboptimally. He wrote up a quote for future work on the jobs, requested an opportunity to get a senior guy out to take a look at a trickier job, and easily explained my options (financing, service memberships, etc). He then cleared the drain extraordinary quickly and for less than I've seen anyone else charge (I've before paid $100 for this pesky drain and have been quoted upwards of $200 -- Peterman's quoted $83 but it drops down to $50 with enrollment in their service plan at $16 per month which then goes to a charity you identify from their list).

The senior plumber, Drew, came by with Blake the following morning. Same courtesy and professionalism as the previous morning. He talked us through the larger job and I had a competitive quote in my inbox (at my request -- they offered to stay to review but I wanted to get to work) within the hour.

Good folks. Competitive prices. Competent answering service (which is a huge plus -- it's not just a service but I think Peterman employees).  I'm a happy fella.