Best in Indianapolis IN

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

I purchased a new water softener to replace our old one. The old one has been removed and the new one is in place. I just needed someone to reconnect new water lines to the new softener. Their quote? $1000. And they even tried to justify how that's a reasonable price.

My rating is for the business not the guy doing the work. Emergency call. I know that's expensive but price was shocking!  Then I was told had to pay up front.  I questioned the policy. I said I would be glad to pay as soon as the work was done. That was unacceptable to them.

Owner Jason called me and essentially told me that I was the problem, that he has never, ever (100% of the time) had anyone remotely question payment up front. Now he's either been in business for a week (which does not appear to be the case) or he's lying. He had me over a barrel and he was willing to take advantage of me. He told me he would just have his guys leave.

Not wanting to inconvenience anyone I begrudgingly agreed to payment up front because I could challenge a credit card charge if necessary.

He then sent me an estimate to do work that said this is an estimate but not a guarantee of all the fees. I agree to pay any and all fees for project. I chose not to sign.

The on site guy did the work IN LESS THAN 20 MINUTES and charged me almost $500!  I understand emergency premiums but this reaches to the level of obscene pricing.

If you call this place, do so at your own peril. They might care about plumbing and their own bank account but they sure as hell don't care about you or what you think. There are much better options out there.

Highly responsive and identified issues quickly to address a flooded basement.  I felt they cared about my dilemma and had the expertise to create the best possible plan for a fix at an affordable price.  I highly recommend them.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Called Bob and he came the same day. He is honest and works quickly. I'll use him again

Paul and the team at Carter's saved the day. After many awful experiences with companies no showing appointments, giving inaccurate troubleshooting, and generally fear mongering about our lack of water, we could tell immediately that Paul was the real deal. He showed up and did a little trouble shooting, but after years of experience was able to conclude that the well pump itself was the issue. Not a cheap fix, but we decided to move forward and replace. Even when they hit a wall because our old pump turned out to be stuck, Paul knew what we should do and who to call, and worked with the second party company to prioritize our job. Although we ran over into a second day, they showed up early the next morning, got to work, and came up with a solution that did NOT involve drilling a new well when our old pump broke off during pulling. We have water!!! Thank you Paul and team for doing the job right and being transparent along the way. We will be calling Carter's for any future plumbing needs!!

Howald provided exceptional service again. Howald is our go-to for our HVAC needs including replace our complete system 5 years ago.  We had a plumbing issues so I called them. Wow!! They were able to address our shower issue in one call and serviced our other shower as well. I thought it was a valve issue, but their technician (Sam) determined it was a completely clogged filter.  He had us up in running (water) in no time.  Now our visiting family members have their own shower! Thanks

Excellent to dealer with. From the office personnel, to the techs on site to the owner. Originally called to get  estimate on a humidifier instal. The tech said he could but would be a waste of money. I saw since you're here give me a price on a whole unit, heat and ac. The price was more than fair and the install, a little difficult because of location they made look easy. They cleaned up before leaving. I would easily recommend PHP to anyone seeking and plumbing heating or AC work.

Maxwell has done multiple projects for us over the past six years. They are always responsive and friendly to work with!

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take.  The next day came and I received a call from Deacon telling me that they are on the way. Soon after,  Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

Can't say enough about how great they are. I've hired other plumbers before but every time I felt been ripped off. Not anymore.

The issue was this weird humming sound every morning. It's really hard to tell what it was. So I contacted action air because they are trained on both HVAC and plumbing. They came here on time with a 30 minute call before hand. They spent 20 minutes identifying the source. It turned out to be the toilet fill valve gasket. Easy fix. Excellent work! And they didn't charge much. Will always call they in the future.

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

Had them to come out to service an AC unit that was purchased from them 7 years ago.  Was given a quote of $2500. Called a friend of a friend and $125 later, the problem was resolved.