Best in Indianapolis IN

We attempted to install a new dishwasher on 30 year old plumbing and the hot water valve started leaking. I called Steve at 8:30am, and he had me send pictures of the issue and immediately confirmed what needed done and gave an estimate. As promised, Jesse had arrived by 12:30pm and within an hour had replaced the valve, educated us on the water systems within our new house, and showed us what might need fixed down the road. The price was fair, and our entire experience was great from start to finish.

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

Evan Kelsay from Hope Plumbing visited our 1955 house today to remove two toilets that were original to the home and install new ones.  The work was done very neatly, professional, and looks great.  Evan called ahead of time, arrived when promised, assessed the situation gave a quote and did the work.  He is professional, knowledgeable and skilled.  Dealing with Hope Plumbing prior to working with Evan was also a very good experience from our end.  Jillian took my original call and was always pleasant and professional to deal with.   I then worked with Michael who helped us pick out the equipment.

Evan ran into one of those old house things that I run into several times on this house.  The flange for the old toilets were too high for the new toilets.  As soon as he ran into the issue, he showed us what the issue was, gave us options with prices.  We agreed that he should do the additional work to get in the new toilets.  However, even after we agreed to do the extra work, Evan kept thinking and came up with a way to install them without additional cost.  He again communicated it to us and we agreed - no extra cost needed.  

We also asked about replacing our water heater at a future date.  He again provided options and prices.  

Overall a good experience and we will use Hope Plumbing again - when we do, we'll be requesting Evan!

Mark and Zach were prompt, efficient, and  courteous.  Most importantly, they got the job done and the sink now works beautifully. Thank you!!

Adam was efficient and rebuilt my toilet insides so I now have a functioning toilet again.

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Excellent service and very affordable.  Would highly recommend Bob to everyone.  I called him at 12:30 and he was here and gone by 3 the same day.

We we referred to Jody and Carters My Plumber from another plumber who wasn't able to work on my home water lines. The office has been pleasant and understanding since my calls started in December. We formatted a plan for the leak, he added a military discount and we were so happy with the work. The employees were great and kept in close contact all day. They stayed and helped me do the application for the credit card through syncrony  which is a wonderful card. The interest rates are better than I've ever seen for a home credit line. We got a 9% apr until paid off but they have no interest for 18 month option and others around  3%  and 5%. The plumber stayed and texted and emailed all the photos without me even having to ask.

They work was done in less than a day which was wonderful and we are so happy happy we shopped around for quotes for an entire week. They were weren't the lowest (which was a small small shop) but they were runner up and we are so happy with our decision.

We received a thank you letter (hand written ) for our business with a Valentines Day gift card  to Starbucks.  it's the small thing and this company knows it!

Keep up the great work Carters My Plumber.

Always prompt to return your call. Have used them for both plumbing and HVAC issues. Knowledgeable local people that get the job done and have always treated us well.

Very satisfied customer.

When we purchased our house, one of our toilets were not set, one was running, our radon system wasn't attached and our water shut off was on the basement ceiling (who puts it there?). Aaron came out and fixed all our needs reran our water shut off to a side wall so all can reach it. He was great and personable. We ended up signing up for their 1 year service plan and are glad we did! Aaron is super personable and helped us understand the issues that were going on. We feel confident knowing we have plumbing heating paramedics when we need them.

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

Jason, the owner contacted me a few days ago to correct the issue. We agreed on a deal that we both felt was fair, and he asked me to give his company another chance, which I will. I have used Godby many times over the years and will hopefully continue to do so in the future.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

After receiving my estimate today it is clear to me how they can afford to constantly run television or radio ads. The amount they charge for basic plumbing issues is not within reason and we'll above that of their competitors. Based on my recent experience, I can tell you that the Peterman Brothers are not putting their money into hiring employees with people skills and good customer service. Word of mouth has always been the best form of advertisement, but after seeing many negative reviews similar to mine it is even more clear to me why they are spending so much on commercials. In closing, please do you your own research about hiring this company, but given today's shenanigans I would rather hire the Mario Brothers.