Best in Indianapolis IN

Very happy that I found them on Yelp.   The response time was fast and the scheduling was super easy.  Jesse- Steve's son took care of my water softener install.  He was professional, polite, and does a very thorough job.  I would use them again with any plumbing work in a heart beat.  Their pricing comparing to what Amazon was quoting me was quite competitive.  Overall a very good experience.

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

We are grateful for the excellent service and professionalism we receive from Hope Plumbing. A few months ago, we needed our laundry drain cleared. We live in an older home that was built in 1957 and we'd been having drain issues on and off almost since we moved in over 20 years ago. When Jonathan came and he went in our crawl space, took photos of the issues we were looking at, it turned out much of our drains were corroded and had been leaking in the crawl space. We also needed our sump pump replaced and Jonathan and his helper were excellent, very professional and did a wonderful job of replacing all our drain pipes. A big job, yes, but they did a great job and explained everything. Knowing we wouldn't want another company servicing us for our plumbing needs, we decided to join their membership plan which also offers members cost savings and other perks.

Today, since they were offering a special, we scheduled to have our hot water tank flushed. Jeremy came to our home today and was very pleasant and professional. He was also very helpful and noted a few things that would help us in the future. He also gave us a coupon to save us $25 on our next service call! We will always use Hope Plumbing for our plumbing service and recommend them to anyone that is looking for a good plumber. You can't go wrong!

A simple task of replacing faucets turned into needing to call in the professionals. I reached out on Yelp over the weekend and received a timely response. Communication was excellent; I was actually quite impressed with the level of communication. Received a quote for the work in the morning and they were available in the afternoon to complete the job. Mark Lambert arrived and got right to work. He completed the job very fast and was thorough. He cleaned up after he was complete. I've been looking for a reliable plumber for a while and so glad I found this company. Thank you!!

Although Adam wasn't able to fix my problem he  was direct and I feel very honest about the situation.  There wasn't any way around needing to replace the water heater.  I tried myself to remove the leaky hose and it was as if the coupling had been welded to the inlet.  Any more pressure and I would've probably broken off the inlet.

Two days to get a mini-split expert to our location, diagnosed a problem repair using guesswork. Quoted $500+ dollars for a warranty repair that covered parts. Time and materials is what is expected, they charge for knowledge, which was more guesswork that diagnosis.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

I called co-worker to ask some question but they have no patience with me and hung up very quickly because I am Deaf. I use 3 parties communicate that they don't know sign language so the relay interpreter can talk with voice and signer same time. I am not happy with them.

Called them out to put a drain in for my clothes washer. The guy looks everything over then goes over the plan and gives me a price. He also notices my hose spigot could use changing, shows me why pointing out issues with it. Gives me a price of $294 for just the spigot and can be done later. So I agree to the drain install price and he comes back out a few days later but tells me he's not sure if it can be done! He calls his manager who comes out and tells him how to do it, which was the way he told me HE was going to do it. It gets done and works fine. I call them a month later and ask to get the spigot changed now and how much was that again I asked? $294. I said go for it. They send the exact same guy out that showed me the problem with the old one. He tells me it should be $394 because of how difficult it is to get to! He was the one that looked at it in the first place! Felt like he was trying to shake me down for $100 more. Nice guy good work but not exactly trust worthy. Probably wouldn't use them again.

Howald came highly recommended by people in my neighborhood. Some had used Howald for years and years. My experience with them mirrors my neighbors' for the most part; I like this place because they were fast to come to my home (they fixed my AC unit the same day).

I don't know what other places charge to do things, but I'm a little miffed to have to pay almost $100 for a diagnostic fee. This could just be my ignorance of the HVAC trade, but that is a lotta dough just to have someone look in your unit and go, Yep, the whatsit needs to be replaced. Anywho, I'm not complaining too much because now I'm a lot cooler and less grumpy now that I have air. Thanks, Howald!

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Had their tech out for just a service call tune up on their promotion.  He said that we needed a contactor and a capacitor.  Quoted 203.00 per part.  Got offended when I said I wanted to look up parts price before purchasing.  I asked if I found the parts if they would install he said no.  I found both parts online and cost me about 60 for both including shipping. He tried to convince me that I needed to buy his parts because if I needed a new unit he would credit me back the cost of the parts.  I asked who I would talk to about cost of a new unit - of course it was him.  So a tech who is also your sales rep means they want the sale more than they want to give you good service.  I was mislead by all the positive reviews.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

Update, it took two months to get fixed and had to be reinstalled multiple times. I do not recommend this company.