Best in Indianapolis IN

Called Steve, needed a hose bib installed, Jesse came out next day and knocked it out. Couldnt be happier with the service thanks fellas A+

Great service , quick response, and best pricing.  We talked to several companies everyones pricing was double.

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company.

I am picky about services I pay for.  My experience with plumbing companies is not, well, wonderful!  However, in the space of a couple of weeks I have had two issues that I needed to address with my kitchen plumbing.  In both cases, the technician (Justin) arrived exactly on time, got right to work, gave me options, made the repairs and described to me at the end why he did what he did.  I noticed that he is a careful listener as I tried to describe the problem without knowing the technical jargon.  One thing I especially appreciated was the e-mail with the technician's picture that was sent about a half hour before he arrived.  It gave me confidence to know who would be entering my space.  And, I felt as though the price was more than reasonable.  I hope I don't need a plumber anytime soon.  But if I do (and this house of mine is old!) I will know to call Hope.

Appreciated the prompt response. They were not kidding about being 24/7.

Loved the text with a picture and description of who would be stopping by.

Service was great. Repairmen were approachable and happy to go through the details and answer multiple questions.

10 out of 10 would recommend and will be calling again if I need assistance in the future.

Always prompt, quotes reasonable, no surprises and no waiting. Adam has replaced 3 toilets, several faucets , and an outdoor water valve through the years.
Quality of work and materials are both excellent.

I use Chapman for my Heating and they are great. I had a plumbing problem and not knowing who to call called Chapman and couldn't be more pleased. They sent a fellow named Bill who was great. Very friendly and had the job done in an hour and it is perfect. I have found Chapman to be reliable, honest, and very professional.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

We we referred to Jody and Carters My Plumber from another plumber who wasn't able to work on my home water lines. The office has been pleasant and understanding since my calls started in December. We formatted a plan for the leak, he added a military discount and we were so happy with the work. The employees were great and kept in close contact all day. They stayed and helped me do the application for the credit card through syncrony  which is a wonderful card. The interest rates are better than I've ever seen for a home credit line. We got a 9% apr until paid off but they have no interest for 18 month option and others around  3%  and 5%. The plumber stayed and texted and emailed all the photos without me even having to ask.

They work was done in less than a day which was wonderful and we are so happy happy we shopped around for quotes for an entire week. They were weren't the lowest (which was a small small shop) but they were runner up and we are so happy with our decision.

We received a thank you letter (hand written ) for our business with a Valentines Day gift card  to Starbucks.  it's the small thing and this company knows it!

Keep up the great work Carters My Plumber.

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

Today, Saturday, we heard bad sounds coming from our basement! When we went down, we found water pouring out of our main discharge pipe that eventually leads out of the house. We called this company because they sent out a guy on Christmas Eve several years ago when one of our pipes froze and burst in our crawlspace. This time, Ryan was our technician. He figured out the problem and solved it very quickly! He was very courteous, well spoken and knowledgeable. We highly recommend this company for any occasion!

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

I had a bird stuck in my furnace flue.  Not only did i get great service on the phone perfect service from the technician.  Poor bird was set free.

This is a great company.  Always responsive and they know what they are doing.  I'm so pleased.  I've used different companies over the years  but since i switched to Godby,  I've been 100% satisfied with heating, cooling and plumbing service!

Mark W. has been our technician for several years.  He is always on time and works quickly.  I especially appreciate how he explains the problems or potential problems with clarity.  We never feel pressured to purchase or make changes, but feel informed instead.  

Thank you for the great customer service.

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

Update, it took two months to get fixed and had to be reinstalled multiple times. I do not recommend this company.