Best in Indianapolis IN

We just moved into our house and found our washer box valves were leaking in our washer box. They were able to come within 24 hours to fix. Jesse did a great job. He was very professional, educated me on our main water shut off, and completed the job very quickly.

Winters was great!  Very responsive to setup someone to come out to the house.  He was very professional, knowledgeable, and walked me through what he would be doing and the pricing before he started.  He even informed me of next steps and what to keep an eye out for; I was very pleased!  They will definitely be our company of choice for any plumbing issues in the future.

Installed a new water softener quickly.
No BS. No high pressure sales. Quality work, quality product

Initial quote for the job as requiring two plumbers 16 hours then they recommended tying into another line to avoid excavation and charged the same price for one person for 4 hours of actual work equating to $700 per hour. We will discourage everyone we know from ever using this company.

Excellent service and repair completed by Mark and Zach today!
I appreciate they took time to unclog our kitchen line, explain what can be bad for garbage disposals, and also went above and beyond in answering questions I had about our homes sub-pump/watercut off. I liked that I wasn't spoken down to as a women (as some repair folks do) and felt safe with the team.
I had a friendly booking experience with Angie.  Seriously 24/7 were here and completed service promptly, were respectful of my home, and  cleaned thier work area.
Support local businesses!!!

Adam and his helper at Grateful Plumber were beyond anything I could've hoped for! We had a cracked toilet flange in a concrete slab, in a small space. Luckily Adams an expert and kept all the work isolated to the bathroom and got us all back together in 1 day!! I can't thank him enough for everything!! Definitely recommend him for any plumbing needs you have!

i sooooooooo wish i could make this a no star review.    we had chapman install our payne ac unit and compressor in 2018.
the install not only took 13 hours the first day the service manager **chris had to come out the second day to fix something i made sure they we're 100% aware of before they started and did incorrectly.  well we are now a year and a half out from install and  outside our service warrenty  still having the same problem and looking at paying for labor that should have been fixed previously.  the home is a  1600 sq foot home yet the ac cannot get the house below 78 when above 90 out.  

i cannot say enough horrible things about how condescending most of the office employees & managers have been especially shirley & chris.......  

maybe i should send this write up to the colts so they can think about who the have represent them....

stay away from this company!!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Had gas leak in house
Gas company shut it off
Bob the plumber came over
He said he could not fit in our attic opening
A couple of times he said he might bail out of the repair
He put on 2 new gas shut offs
I should of have had him bail when I found out he had no equipment to pressurize gas pipes to be able to check pipes for leaks with soapy water on joints of pipes
I guess that doesnt matter if you are too big to go into attic where most of the pipes are
Charged me $854.22 to put on the 2 valves
Charged me $564..06 for house leak search. The only pipes he searched where the 2 on the furnace room
Replacing the 2 valves should have cost about $400
Overcharged me by $1000
He told us the pipes were fixed
Gas company came out to test or pipes
They still leaked
I called Bob and he argued with the gas employee on my speaker phone
His web site says he will tell you in advance what the charge will be
We didn't know until he was so called done
Learn by my $1000 rip off to stay away from from bob

Very expensive but they got the job done and did prioritize me due to my water being completely out.

Howald has my business for life. They have gone above and beyond for me. They have showed up at night in a storm and saved me. They are always courteous and kind. Do yourself a favor and try them out, you deserve it.

So happy this team was able to help me tonight!! Called because I came home to a hot house, just googled mapped HVAC and they came up as a 24 hour service so I called. Gave my information to the receptionist who promptly sent an email to her technician whom also promptly called me. Came out right away and fixed my AC!! Super friendly and super honest. I couldn't have picked a better company!! Definitely will be looking forward to having them back out to make sure everything else is working good on my units, and maybe repair some plumbing issues too!! Thanks for all the help!!

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

I came here and found these guys well reviewed. I've had low water pressure and poor hot water in my house so I called these guys.

Response was eerily fast, as someone showed up within the hour. When they arrived they immediately set to work.

They replaced piping and tubing leading into and out of my water heater. It had degraded over time. But when they were done they didn't actually fix my issue. My master bath shower, which they saw, was barely usable. It was mentioned We need to replace the cartridge in the shower faucet.

Do you know what a cartridge is? Did you know there was anything even behind your shower faucet? Because I didn't and I don't care to. That's why I called professionals. But they left on an emergency call and three days later everything is as it was.

They also said I need a new water heater, which is probably right. But there was no guidance on what to get, how to get it, or if they could install it. I was told if it's not fixed in three days give us a call. Well, it wasn't fixed when they left so one wonders how it'd magically fix itself.

But hot water water isn't so much my problem. I have decently hot water. But I don't get to use it because it barely comes out my shower head.

Three days later and we're still Googling and ordering parts, drills, wrenches, and other supplies so we can replace our own shower faucet cartridge. Something that should have already been done and something I don't care to do on account I'm not a plumber.

To add to it, they left two ridiculously large and obnoxiously yellow WEILHAMMER PLUMBING stickers on my water heater and furnace. They measure about 5 or 6 inches wide and 2 inches tall. I don't mind leaving a card, or a magnet, but these were stickers half a foot wide. My house is not a billboard. 10 minutes of scrubbing with Goo Gone, magic erasers, and a wall scraper it came off.

My goal was clear: If I can't take a decent shower this evening, then it's not fixed. $195 later, after 20 minutes of their time, it's not fixed.

I had a bird stuck in my furnace flue.  Not only did i get great service on the phone perfect service from the technician.  Poor bird was set free.

This is a great company.  Always responsive and they know what they are doing.  I'm so pleased.  I've used different companies over the years  but since i switched to Godby,  I've been 100% satisfied with heating, cooling and plumbing service!

Grant did a wonderful job.  He was polite and very professional.  The charge was very high for replacing only one element.  I checked the parts on line and the highest charge for a element was 60.00 and that was for a pair.  They were only at my house for an hour.  So the mark up on the part is 2 or 3 times the cost and the labor is 160.00 or an hour.  My bill was $340.00.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

Similar to other reviews. Had a new unit installed yesterday (Thursday) in my house located in Columbus. Realized it wasn't working by Friday morning because the inside coil was completely iced over. **with a new unit**. Called 4 different times and got the same answer each time...the earliest they can get out is Tuesday due to it being Labor Day weekend.  Either they failed to install properly, or it's a faulty unit. In either case the customer service of Peterman is lacking.  This goes without saying, but obviously they should stand behind the install and their equipment and work to correct it in a timely manner (less than 24 hours max).  You might get lucky, but do you want to roll the dice on cooling your home in the summer?  Keep in mind, they won't hesitate more than 1 day to get a comfort advisor and install technician to your house because they prioritize taking your money over ensuring you have quality service or quality units.  

I did however get more insight on the company and their best practices. I was told by the last representative that they no longer require on-call technicians, but rather make it optional to the techs. What this means is - there may not be a tech in your area that wants to make OT so you may be out of luck until your scheduled date (could be 4 or more days like in my case). Consumer beware, if you need quick service Peterman will not provide it.