Best in Indianapolis IN

Steve was great on the phone with providing a quick quote and one that was the best value quote we could find. With ours being an urgent issue he booked us in for the following day and his son came to fit the water heater. He wore a mask at all times however he didn't introduce himself so he caught my wife off guard slightly, but he was pleasant, continuously washed his hands and they did a fantastic job, hauled away the old heater, and we have a great 1 year warranty covered by Steve of any issues arise. We will definitely use Steve again.

Steve really bailed us out.  We ended up having a DIY nightmare and he totally bailed us out.  Contacted him at 1 today and he was out before 3.  He finished the job by 5:30.  What amazing service Steve gave us.  The service was very well priced.  He is already on my speed dial!

Excellent service. I waited 2 days for a call back from Culligan and finally gave up and found Coopers online thanks to their great reviews. I have to add mine to them. They installed a brand new system in my new hone 2 days later and it was less cost then me buying a system myself to have installed. This is a great family business!  Much appreciated!  Good job. Thank you!

I purchased a new water softener to replace our old one. The old one has been removed and the new one is in place. I just needed someone to reconnect new water lines to the new softener. Their quote? $1000. And they even tried to justify how that's a reasonable price.

We paid $89 for a plumbing and drain company to basically say they didn't know. They offered to run their snake for $279, but said probably wouldn't help.  Silly me to assume they would try and solve the problem.  If the pipe was busted shouldn't he give an estimate to fix it?
All that being said, the owner called to check with me about my experience.  He refunded the service charge without me even asking.  That is business practice that is rarely seen these days.  I appreciate him reaching out.

I needed the wax rings replaced on two toilets and Grateful Plumber came out and checked out another toilet while there to make sure it didn't have any issues.  i would definitely call again if I have any other plumbing issues.

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Bob is a straight shooter. He is fair and diligent. He was responsible and honest about every step of a process I had far underestimated. He is also a really decent guy. I had numerous other calls from other plumbers ... three days after my post.  Bob called immediately. I thought I was saving money but in fact letting him do his job probably saved me a lot of time, aggravation and money. I'd use him again in a heart beat. If he treats you as he treated me you will be pleased indeed. Plumbing is a tough business. In a world of marginal people, this guy should be proud of the honest job he does.

I have used Carters for about 10 years.  Everytime, the work is done successfully.  I trust their diagnosis of the problem and they offer two solutions:  1.  economical and 2.  higher quality.  I have chosen both depending on the failure and the type of inconvenience the failure presents.  They also offer a qualitative rating of the economic vs. the higher quality solution.

Plumber was friendly, professional and prompt. But pricing is what I'd have to call gouging. $321 to replace a leaking toilet shutoff valve. Ouch. And they charge $95 just to show up, so when the plumber quoted me $321, if I had turned it down I would have been stuck paying $95 for nothing. No-win situation.

When making the appointment I explained exactly what was needed, later the plumber told me they had flat pricing. I wish they would've told me that over the phone, instead I had to pay $95 to find out. It was a 10 minute job to install a $10 part, I just have no idea how they justify that pricing.

Update (Feb 2019):  We just had to replace our furnace (20 years old) and we had PHP come out to give a quote.  Ryan (the owner) came out and spent plenty of time with me to fully know what our needs were.  In addition to replacing the furnace unit, we needed a big section of the duct work to be moved.  He came up with some clever solutions for the ducting and a great offer on an efficient furnace.   They guys were here quickly, did a very good job, kept the whole place clean and were out in just a few hours.  We could not be happier!   Such great people and service.

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

These guys did a fantastic job with our water heater and water softener installation.  Very knowledgeable and gave sound advice.

Very disappointed. I called Godby to find an electrical problem because a neighbor recommended them. We'd had a leak and the plumber (who did a great job) said the cause was an electrical current arcing on the pipes from malfunctioning fixtures. Godby's electrician spent something like four hours examining our electrical service and assured me there was no problem.

A month later, another leak. Plumber (same company but different individual) confirmed the problem was electricity on the pipes. Called Barth Electric; they sent an electrician who found the problem promptly and fixed it. Needless to say, I would NEVER use Godby again. Not only did we throw out the money we paid them, but the subsequent leak that could have been avoided cost nearly 400 to fix--and that's before repairing the hole in the drywall.

We are taking quotes from several companies now for a new blower/or AC unit...Josh from Action Air just came by and he was WONDERFUL. Convinced us of the quality of Action Air's products and services and the ethicality of the company as a whole. He was very knowledgeable, personable, not rushed, and willing to work with us! We are very impressed with Action Air and Josh. Action Air should be proud to have individuals like that working for them!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

Similar to other reviews. Had a new unit installed yesterday (Thursday) in my house located in Columbus. Realized it wasn't working by Friday morning because the inside coil was completely iced over. **with a new unit**. Called 4 different times and got the same answer each time...the earliest they can get out is Tuesday due to it being Labor Day weekend.  Either they failed to install properly, or it's a faulty unit. In either case the customer service of Peterman is lacking.  This goes without saying, but obviously they should stand behind the install and their equipment and work to correct it in a timely manner (less than 24 hours max).  You might get lucky, but do you want to roll the dice on cooling your home in the summer?  Keep in mind, they won't hesitate more than 1 day to get a comfort advisor and install technician to your house because they prioritize taking your money over ensuring you have quality service or quality units.  

I did however get more insight on the company and their best practices. I was told by the last representative that they no longer require on-call technicians, but rather make it optional to the techs. What this means is - there may not be a tech in your area that wants to make OT so you may be out of luck until your scheduled date (could be 4 or more days like in my case). Consumer beware, if you need quick service Peterman will not provide it.