Best in Indianapolis IN

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company.

Had two plugged drains the needed to be opened. Response time was excellent and they were able to accommodate a specific timeframe to meet. Our service tech, Leon was very personable and efficient in getting the job done! Only complaint was service seemed a bit pricey, but haven't had to request a plumber in a while...

I thought long and hard about leaving this review considering the owner seems to be somewhat reactive in his responses, but figured I always use yelp to find the best of the best, and my fellow yelpers deserve to know my experience as well.

So here we go. We had a toilet that wasn't filling in our rental. It was Sunday night of all times for this to happen and not something I could hold off until Monday unless my guest didn't  use the toilet. So... I checked out yelp to find an emergency plumber in the area. I wasn't sure if it was the shut off valve that was leaking or the fill valve was defective. So, Yes, I could have gone to Home Depot to get the parts which would have totaled about $30 MAX. But, figured I'd get an expert in who could do it quickly. I checked yelp and saw that seriously 24/7 had some pretty good reviews, however several mentions to them being expensive. Like, obscenely expensive. I figured, Aside from the $159 emergency fee, how bad could it really be for parts that cheap? I called and the lady taking my call was pleasant and they got someone out about 1.5 hours later.  The cost would be $159 plus any work to be done. The guys who came were friendly enough, and then they hit me with the cost. This is where the I almost fell over. They wanted $587 to replace the fill valve (nothing wrong with the water shut off). Or, they could replace the toilet for me for $1200?  Are you actually kidding me? Seriously they were not. Since I already had $159 invested in this, a couple of hours of wait and a renter waiting for me, it didn't make sense for me to then head to Home Depot for my parts on a Sunday night and have it take any more time. For God sakes I could have gotten a whole toilet and a ring and replaced it myself for $150 if I had another hour. Seriously disgusted,  I agreed to that price and in 10 minutes my problem was fixed. Oh great, it comes with a year warranty! Awesome, considering I could always replace it for $15 if i needed. (Looked up the exact part at any box store). Glad I have a functioning toilet but don't be like me and think to yourself how bad can it actually be?Because it will be worse. I am leaving this relationship feeling violated, but as a consumer you should know this business uses a predatory pricing scheme.

From four plumbing companies Grateful Plumbing was the only company that would give me a quote for a straightforward job. All I wanted was a quote for a shut off valve replacement. Other companies talk about straight out of the book pricing but they don't want to give you the straight out of the book price before the work. Work was completed in 20 minutes. Not cheap, but professional and on time.

My air conditioning went out recently.  Technician showed up, and told me I probably had a pretty major leak.  He then tells me it's $180 a pound to refill my R22 (refrigerant) and I was almost 4 pounds low.  Luckily my Neigbor had just had their ac filled at $90 a pound.  I called their company to get a second opinion.  Turns out my ac was only a pound low.  It cost me less for them to come out and fill my ac than what I would have paid for one pound of refrigerant from this company.  Remember he was trying to sell me 4 pounds at $180 per pound.  Would have cost me over $800 for that one call.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Excellent service and very affordable.  Would highly recommend Bob to everyone.  I called him at 12:30 and he was here and gone by 3 the same day.

We moved into a house with a root in our sewer they were amazing working with us and our title company. Then they came out right after settlement and did the job in one day! They were all so polite. If I ever need any other plumbing work I will always use them!

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

Today, Saturday, we heard bad sounds coming from our basement! When we went down, we found water pouring out of our main discharge pipe that eventually leads out of the house. We called this company because they sent out a guy on Christmas Eve several years ago when one of our pipes froze and burst in our crawlspace. This time, Ryan was our technician. He figured out the problem and solved it very quickly! He was very courteous, well spoken and knowledgeable. We highly recommend this company for any occasion!

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

They came out today to fix low pressure on hot water. Turned out to be a pipe almost clogged completely clogged clogged with lime. While they were here we had the tank replaced. Very happy with the service. Would use them again.

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

I've used Action Air for years and generally have had good experiences with cost and service. However, on this maintenance visit the tech used a ladder that left mud and oil stains on the carpet which didn't fully come out with a vacuum. He also left a used humidifier pad and air filter on the floor and didn't clean up well at all. Seemed more interested in getting in and out quickly than with providing thorough and clean service.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

A year ago, we signed up for their service plan for our daughter, which is $12/month, because we don't live in Indiana. Last Friday they installed a new air conditioner.  They had to remove the furnace in order to complete the installation.  When my daughter got up this morning,  the furnace wouldn't come on (it's only about 2 years old). It was 63° in her house at that time. It's going to get down to 29° tonight. When she called Peterman, she was told by a very rude person, named Denesha  they could come out until tomorrow.  She explained that they did something wrong to the furnace 2 days before.  No matter.  They can't help her.  I them called,  not very happy,  and also talked to the snotty Denesha. I wanted to speak to a lead tech, but no,  I got her office mate. She was also not nice.  Can't help.  Doesn't even want to try and help.  If my daughter's pipes freeze tonight,  I guess they'll want to charge her for that too. Terrible response for something they caused.  Let's see if the owner bothers to call me about this situation they caused and refused to come out today to remedy it.