Best in Indianapolis IN

Steve Morin plumbing put in a water heater for us back in May.  Great service and no mess.  Today I woke up with water in the basement next to the water heater.  I instantly called and they got someone out to us so quickly and helped us figure out the issue (it was NOT the water heater).

Thankfully the informative staff member really helped make my morning suck a little bit less and helped direct us of who we needed to call next seeing that it was a city sewage issue.

Best customer service, so thankful!

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

I called Coopers after the contractor my home warranty company sent missed two appointments.  Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach!  I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great.  The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know!  Highly recommend!

There's HOPE in the plumbing business!

I had an outstanding experience with Hope Plumbing.  I chose Hope, after a botched experience with the company my home warranty company recommended for me.  I was searching for a service company, when I recalled that my HS classmate had a plumbing business.  How serendipitous!  Despite that long-ago connection (our twenty year reunion is approaching - WOW!) I promised myself that I would give an unbiased review of the service.

Hope plumbing was speedy, efficient, and did awesome work.  I was impressed right off the bat, by the company's fast response in scheduling an appointment.  I called for assistance on a Thursday afternoon, and the company was able to get a technician out to me, first thing that Friday morning.  I was pleasantly surprised to receive a text message that included my technician's name, a mini-biography, and his photo.  As a single woman, that extra step was so important for me.  It's super helpful to know exactly who to expect when welcoming service technicians into your home.

As far as the service itself, the technician explained exactly what my issues were, how the repair would proceed, and what I could expect.  He was able to install my new water heater on the same day, and worked quickly, quietly, and efficiently.  This experience was a 180-degree change from my last plumbing experience, and for that I will be eternally grateful.

Special thanks to my service tech, Alex and all of the Hope Plumbing team for a stress-free experience!

We had a emergency situation at the house, backed up drain in the basement with flooding. Seriously 24-7 was the first people we contacted. They were very quick to get to the house, around 90 minutes. Great response time. The technician was very friendly and explained everything that we needed to know.

The situation was taken care of, basement drained nicely and couldn't be more happy with the service we received.

Submitted quote for toilet replacement. Grateful Plumber responded. Need more information please call. I replied, Just a simple toilet replacement, could you provide estimate before the call?

Ungrateful Plumber responded with - Please call ****.

Please for the love of god listen to the customer's simple request or explain your rationale.

Toilet replacement estimated 350-500 buckets! Was that so hard.

Update: Owners real response. A little different from his public lol.

i sooooooooo wish i could make this a no star review.    we had chapman install our payne ac unit and compressor in 2018.
the install not only took 13 hours the first day the service manager **chris had to come out the second day to fix something i made sure they we're 100% aware of before they started and did incorrectly.  well we are now a year and a half out from install and  outside our service warrenty  still having the same problem and looking at paying for labor that should have been fixed previously.  the home is a  1600 sq foot home yet the ac cannot get the house below 78 when above 90 out.  

i cannot say enough horrible things about how condescending most of the office employees & managers have been especially shirley & chris.......  

maybe i should send this write up to the colts so they can think about who the have represent them....

stay away from this company!!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Bob was great, showed up quickly after 8 in the evening, quoted the job and got right to work!  There was no hassle and it didn't break the bank!   I would highly recommend him and will use him again!!!

When you're writing a review on a plumber, you know you've just spend some time and money that you would have rather spent elsewhere.  But, if we had to, I'm glad it was Carter's we were able to call.

A month ago, our main sewer line decided to break on us and back up into our basement.  Long story short, almost all the piping in our basement and out to the city line have been replaced by Carter's.  We've worked with them several time and they've proven to be honest, fair and do great quality, quick work.  

I hope we don't see another plumber for a VERY long time, but when we need one, we know who to call!

Have used them a few times, and they have consistently had experienced, quality technicians come out. My most recent experiences with them were for plumbing issues -- one bathroom and one kitchen issue -- and they came promptly and did a good job, even when one of the situations involved some trouble-shooting. Solid, trustworthy business. Would absolutely recommend them.

PHP is great, second time I used them. On time, professional, hones, and high quality.

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

After having a horrible experience with the big local plumber, we called Weilhammer and had a great experience!  We had two toilets running, and they were prompt to respond, on time, and a fraction of the price the other guys wanted to charged!

We have recommended them to several friends after my parents made the same mistake with the other company.

Thanks again!!

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Can't say enough about how great they are. I've hired other plumbers before but every time I felt been ripped off. Not anymore.

The issue was this weird humming sound every morning. It's really hard to tell what it was. So I contacted action air because they are trained on both HVAC and plumbing. They came here on time with a 30 minute call before hand. They spent 20 minutes identifying the source. It turned out to be the toilet fill valve gasket. Easy fix. Excellent work! And they didn't charge much. Will always call they in the future.

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

Had to have whole house replumbed.  Peterman was here when they said they would be, very professional, knowledgeable and friendly.     The lead plummer, Norman, I'd a real asset to Peterman Brothers.