Best Plumbing Services in San Antonio, TX

Very reasonable pricing & they were efficient. My water heater went out & I chose them for replacement & install. I was glad I did! They are fellow parishioners at my church. Plus, master plumber certified, licensed & insured for peace of mind. Highly recommend!!

We're so glad we went with Thunderbird Plumbing!! Ted gave us the best price out of the 5-star plumbing services in our area and we couldn't be more satisfied with the results! He said he'd be at our place between 12-1 pm, which normally translates into something totally different for other services but he was here at 12 pm on the dot!! He was very friendly, helpful, and fast (in & out in approx 45 min!) and gave my husband tips on what to look out for in the future. And we can finally breathe again in our bathroom w/out inhaling disgusting sewage gas!!!!

I had a Yelp thread with Mr Mitchell during the freeze of 2021. Knowing that all plumbers were going to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house).

On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were.

Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply.

After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside).

Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied ok.

4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1 gash in the copper.

I immediately (4 minutes later) responded to Mr Mitchell's ok text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out.

I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal.

Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review.

Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

The folks are H20 Specialists are pros. We have had them work on a variety of projects in our home from installing a tankless water heater; to new plumbing fixtures; to responding to an emergency plumbing leak. They always get the job done right. They are incredibly pleasant to work with from the office to the on-site plumbers. I highly recommend them.

Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.

I had a pool leak that I had already had a leak detection company come look at, and they couldn't find anything. I called ALD and they found the leak and literally marked an X on the ground where the leak was. They tested the whole pool while they were there. I highly recommend this company.

I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work.  The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as well as changing out the wax ring.  I asked for a quote if the flange and wax ring needed to be replaced and was given  $142.50. They spent a maximum of 30 minutes getting the job done and while the apprentice was caulking the toilet, the journeyman went out to the truck to write up the invoice. He did not inform me that he was checking the water pressure on the outside faucet which did cause a small problem later because the hose had not been reattached. However I expected since the flange did not have to be replaced the price to be lower than $142.50 but was told that was the actual price to have the wax ring changed  and if the flange had to be replaced it would've cost about $100 more and he had misunderstood me when I had asked for a quote earlier.  I asked for a senior discount and did up paying $135. I would use this company again but I might ask them to write out the quote and what it covered.

We have been getting our AC system serviced for the past several years from this company. In May they called and asked if we wanted the AC system maintenance again. I usually make calls and make appointments. This year I wasn't sure if I wanted use this company  but since they called we decided to schedule the appointment which was 2 months away. The lady we spoke to said we could pay at the time we were making appointment or pay at the time we get service. So we chose to pay at the time of service like we have paid for the past years.  But a week prior we called and cancelled the service due to my work schedule.

End of last month, I received a call and it was automated message saying I need to call the office as there is an important message. I cancelled the service so I thought they wanted me to reschedule or something. I called and the person I spoke to said I needed to pay for the AC system service. I said to her I cancelled the service why would I need to pay when I haven't even rescheduled??  They said oh, you want to pay when you get service. I will make a note of it and hang up.   Today I received a bill for $150.00!!  I cancelled the service ahead of time and haven't even rescheduled.  I am not going to pay when we haven't had any service scheduled. Obviously, this company seems to be disorganized.

Actually the reason I was hesitant to use this company was that technicians kept calling my husband at the days of service even if WE ASKED THEM to CALL MY NUMBER as I would be the one home.  This time when they called us for services, I actually told them unless they stop calling my husband on the day of service, we weren't interested. The lady said I needed to be primary account holder. They can't separate phone number of account holder and contact person for the days of scheduled service.

I called to hopefully talk to a manager or someone that makes decisions. I was put in charge of a project for a local school and before I could finish my first sentence I was told WE ARE NOT INTERESTED and hung up on! The woman at receptionist was RUDE! If they don't listen to everything how the heck are they going to know what I need or am looking for from their company. Just something to think about. I am sure the people who do the jobs in the field are phenomenal but the reception needs some help and or a crash course in Customer service training!

Jose and crew helped replace two very old shower systems with new Moen systems and everything went as planned and is working perfectly.  Recommended!

Rude, incompetent plumbers.  Waaaaayyyy better options in SA, just about anyone else is a better choice.

Had Fred Wrights come out (Preferred vendor from our home warranty company) to fix a leaky sink, leaky faucet and septic drain issue in May 2012. As of October 2012, I still have 2 out of the three issues unresolved and the guy from Freds quoted $9,000 (!!) to dig under my slab and fix the roots that had gotten into the drainage pipe. I called a second company to come out and paid them $227 to fix without digging under anything. Dishonest and incompetent company.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt