Best Plumbing Services in San Antonio, TX

Although this business is owned by family (my son in law's dad), I can speak to the service because I've used them 3 times and have several family members of my own that have used them as well.

PROS:

Their rates are reasonable. They literally have saved us thousands by completing jobs that others would have overcharged. One job we had quoted by another company and were able to really SEE the difference in price.

They do EVERYTHING with integrity as it is ingrained in who they are. That means if there's a more affordable way to do something, they'll tell you. It also means they can be trusted in your home and also trusted to do the job right and not cut corners.

They're professional and respectful of your home or business. Some service pros make a MESS in your home, overstep boundaries, talk or cuss on phone, etc. Not so with these guys, it's not their manner.

They're super knowledgeable and have been in business for decades. Karl is a LICENSED Master Plumber. For example, we had a shower that needed repair. Another company told us we'd have to tear out the wall and remove/replace shower doors to fix. Rutkowski plumbing ordered a cartridge and it was a simple fix.

CONS: They aren't super techy. They're traditional, so you'll get a phone call, a handshake and eye contact. Not really much of a con and rather nice.

If you're looking for a fast response, honesty, integrity and affordable rates, definitely give them a call!!

Thunderbird is incredible! They are quick to respond and so nice to work with. I can't recommend them enough.

To start, Uryss M. got back to us on Yelp within 5 minutes...after standard working hours. They were professional, courteous, and mindful of my time. Mitch came to our home exactly when they said he would. He was extremely friendly, professional, and knowledgable. Not only did he explain everything regarding our home's plumbing, he was very friendly with our three dogs! He gave us a prompt and accurate estimate, and went way beyond expectations. He did the work immediately following diagnostic, and he finished the work brilliantly! I would recommend this company without hesitation!

In the last ten days, our Family was in need of plumbing services.  Recently I became aware of Chris Tobar and his crew at First Aid Plumbing Services.  I contacted over the Thanksgiving Weekend & he took care of a leak I had at my Father In Law's Master Bathroom.  The work they did was very professional, minimized the cut they needed to make in the wall to solve the issue & fixed our problem.  Then I had him out to my personal residence because my master bathroom tub was not draining properly.  He sent out his crew out to me & solved my issue.  Fast, reliable & honest, you can't ask for anything more.  I highly recommend Chris Tobar and his crew!

I love these guys. Boss man is a big ole teddy bear. They saved my bacon more than once, always at 4 in the afternoon on Friday. I have sold my home and am definitely recommending Shamrock to the new home owners. They ROCK.

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

This is a father & son business.  They are quite knowledgeable and have a friendly, business-like demeanor.  They have been to my house 3-4 times since 2007 to fix a problem and charges have been very reasonable.  I recommend them highly.

So, I consider this a work in progress.
I've been getting intermittently high water bills, so I called my go to plumber (Anchor Plumbing in San Antonio) for help. Their plumber tried some tried and true methods, and finally told me to contact ALD, as they would most likely find the leak much faster than he could.
When ALD showed up, they did their various tests, and told me my system isn't leaking. Their pressure tests showed no leaks in my irrigation system or inside my house. So they kept troubleshooting, and eventually discovered that the expansion tank for my water heater was intermittently indicating water was being pulled in then pushed out about .4 gallons per hour, repeating several times every five minutes. But, the SAWS meters only register water coming into the house, so when the expansion tank pushed the water out, the action didn't register--I was charged for water that I didn't use!
I'm having the expansion tank removed tomorrow, and will hopefully remove the Work in progress notice next month.
I was impressed. They spent much more than the hour I was told was included in the base price, and after determining my system wasn't leaking, they stayed until they found what appears to be a very logical solution to my problem. Consider me a fan!

I had a leak in the foundation pipes in the laundry slab. It was very stressful and I did not know who to call. I have used yelp reviews before, but I did not find them very reliable. To make a decision about what company to choose I relied on two colleagues who recommended Tietze plumbing. They were awesome!!! The company was very responsive and sent a plumber soon. The first guy had to open 4 holes on my walls to find the leak. It was not easy but once he identified the problem, the company sent 2 additional plumbers to cap and reconnect my pipes. They had to work 3 full days. They were courteous  and explained the problem very well. I was giving estimates before the work was done and even options. Everything was fixed perfectly and I have no more leaks. Considering the amount of work they did, I felt the price was not terrible ($4000). I wish I had had the same luck with the guy who came to fix the drywall and paint afterwards!! I strongly recommend this company. Not sure why some people gave them bad reviews. The guy who fixed my pipes was Willie.

DO NOT USE THEIR POOL SERVICES, HORRIBLE!  MANAGER DID NOT LIKE TO BE HELD ACCOUNTABLE.  The previous owner paid over $1300 to fix heater and misc. per real estate contract, we purchased home 2 weeks later and they tell us not warrantable even though they came out and looked.  They also told us a chemical was high in the pool and pool needed to be drained wanted to charge over $800, two other pool companies confirmed this was bogus.  The office is chaotic, too many people not knowing what is going on and inexperienced.  Horrible experience cost me time, money, etc.  Then having to debate with a company who took no responsibility - unacceptable

Used Quest first time today and I am very impressed and pleased by their professionalism and knowledge. Clint detected leaking water heater problem immediately and proceeded to repair it efficiently and expertly explaining everything along the way.  Saved me some money by not having to by a new one, afterwhich he stayed to make sure water heater was heating properly and even checked water temps in all water faucets and shower. Reasonable price considering all work he did. Will definitely use Quest again.

When I initially meant this father and son team, I was so excited. They were friendly, and seemed professional and responsive. I hired them to do several jobs in a rental unit. From the beginning of work there began to be many glitches in our agreements and in the quality of the jobs. One included replace the plumbing in a shower tub combo and I noticed immediately that they had chipped the enamel of the iron tub while doing the job. I had to haggle with them to get them to refinish the tub to cover the chip. I started noticing that the quality of work was not the best and had to repeatedly ask for things that should have been part of the work such as a faulty tub spout that they wanted me to have to go and replace, even though they bought the part new from Home Depot. Then, white putting in a new door and frame on an outside storage room, they nicked a wire in the wall causing an entire circuit of lights and plugs to stop working. They refused to repair the issue and I ended up having to spend several hundred dollars with an electrician to get it fixed. I explained all of this to both the father and son, including pictures of the damaged wire, and they made it very clear that they would have nothing to do with it. The cost ended up not being worth going to small claims court, but I considered it given the bad workmanship. I recommend moving on and finding someone who has references. I learned my lesson.

They were who my builder had install the plumbing 2 yrs ago. My pressure regulator valve went out 2 yrs and 1 month after install (1 month after the 2 yr warranty expired). So I called them to see what they could do. They said that they could send a tech out that morning since they were on a job nearby. 6 hrs and 2 additional phone calls later they finally showed up. Even though the part failed, they didn't cover it since my warranty expired, so $220 was the cost to replace. The tech had to dig to access the pipe, but he could have taken a little more care to make it easier to put the grass back together but no, he flung grass and dirt everywhere. Had to get additonal soil and grass seed to patch the area back up. And he did not like the fact that I stood there and watched him do the repair. Sorry but if I'm paying someone to do a job, I have the right to watch and make sure it's done. My overall experience with this company is poor. They probably have decent price for builders but I would never call them again to do any future work on my house. I do not recommend this company for any homeowner to hire, look someplace else.

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.  
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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