Best Plumbing Services in San Antonio, TX

I awoke one morning to the sound of a sprinkler zone that should have been off for hours.  All attempts to shut the entire system down failed and I was left literally digging and clearing debris to find my Backflow Prevention Assembly.  Only one of its two valves would turn, with the help of a wrench no less, but it was enough to temporarily stop the entire sprinkler system.

Enter George and  Diamond Irrigation & Backflow in Austin.  I sought out George specifically because he is a licensed Backflow Prevention Assembly Tester (BPAT), licensed by the Texas Commission on Environmental Quality (TCEQ) and registered with Austin Water Utility. 

George responded quickly, he and his crew were onsite in less than 24 hours, and everything was competently replaced.  George even checked the remainder of the system and proactively replaced sprinkler heads and gave me a heads up about a station I needed to keep an eye on.  I really appreciated the consultative service and the price was fair and reasonable.

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

We contracted for this company through Lowe's for a toilet installation.  They did a superb job, removing the old toilet and installing the new toilet in record time.  They were very careful to ensure that no mess was made and they hauled off the old toilet as well as the box from the new toilet.  This is a first class operation.  They are not happy until the customer is happy.

I had a leaking sprinkler issue late in the evening tonight  and didn't know who to call. I'm so Thankful I found Premier Works and Mr. Chavez! Even though late in the evening he answered right away and took the time to help me troubleshoot and give me a fix to my problem! I will definitely be calling on him for my future needs! So professional and willing to help, Thank You!

We had a great experience with Phil and the whole Austex Sprinkler team. They were able to schedule us a week after we signed on and then had our entire system installed in half a day. The crew (Josh, Johnathan, Jose, and Jeremy) were very professional and did a great job installing our system and treating our lawn/flowerbeds with care. We are very pleased with the lawn coverage we are getting from our sprinklers and with the high tech app we use to control the system. Definitely recommend.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Good plumbers are hard to find!  I knew exactly what the issue was, and of the 12 plumbers I called, only 3 were willing to give me prices over the phone.  Atlas offered the best price and was able to come out the very next morning.  A different company came out to offer a free estimate, but wanted to charge me $688 for a bandaid fix with other package options increasing in price up to $2500.  Atlas plumbing did the job for $265.  They were prompt, professional, courteous, and honest.  They did a GREAT job, and they did it fairly and well.  I recommend them to everyone!

Highly recommended. Clinton has gone the extra mile to do the complete job.

On time quality work for a reasonable price.  No attempted up sell, friendly, knowledgeable guys who took good care of us.  I will recommend Mr Plumber to my family and friends.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

This company is a nightmare!!!
RUN!!! Do not use them!!!

When my AC went out I was refereed to them by my warranty company and it has been Hell ever since.
1. They took one month to submit the report to my warranty company. I had to contact the warranty company request the report... Then an additional two-three weeks to replace my AC after the parts were received.
2. It has been impossible to get a  hold of anyone via phone, the manager responded one time via email - nothing helpful.
3. The technician ruined the power source of my water heater ( even though they were there to replace my AC)
4. The technician puncture a hole on a pipe in my attic causing a leak into my ceiling. And left a huge mess in my attic!!!!!!!!!!!!! ** still cannot get a hold of anyone..
5. Once they received payment from both the insurance and I, they have disappeared and are not to be heard from.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

0 stars! The owner Steve is rude and was yelling at me lying about a quote he gave me even when he did not! They charged me $426, they were here less than 30 min and did not send me a receipt. I called the office to ask for my receipt because I want to know why exactly I was charged that much and that's when the owner, Steve, starts yelling at me telling me because they did a job and that no one ever request a receipt! Do NOT DO BUSINESS WITH THESE THIEVES! Rude, and way over priced. The plumber was nice but not nice enough to be worth $426, and he had his young apprentice doing the actual work! DO NOT HIRE THIS COMPANY, horrible business practice. And they didn't even honor the 10% military discount

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