Best Plumbing Services in San Antonio, TX

Absolutely phenomenal service from Diamond Irrigation. Easy scheduling, constant communication, professional courteous crew who took their time to make sure everything was working and actually explained to me what was going on as they were fixing my system. Helped me set my auto sprinklers which i haven't been able to do in the 3 years I've lived at my house.

I will most definitely use them again should the need arise. Thank y'all so much!

H&S Backflow is incredibly responsive and efficient. Mike came out diagnosed the problem and was able to repair my pool backflow issue the very next day. Will definitely be using them again for any of my future needs!

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

We contracted for this company through Lowe's for a toilet installation.  They did a superb job, removing the old toilet and installing the new toilet in record time.  They were very careful to ensure that no mess was made and they hauled off the old toilet as well as the box from the new toilet.  This is a first class operation.  They are not happy until the customer is happy.

Highly recommend Mr. Jose Chavez (210) 815-3693. He does awesome work, is very professional and doesn't price gouge. He took the time to explain what he was doing. Definitely recommending him for plumbing needs.

I had called this company and actually had an upcoming appointment for service.  There was apparently some miscommunication between the company and the young woman on the phone that caused me to write a rather negative review earlier. I almost immediately received a call from someone in management wanting to know the details. She was extremely honest and seemed genuinely concerned that this had been my experience. Austex handled the problem with great professionalism, which I appreciate. Im happy with my current provider, but would certainly be willing to give them another chance.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Good plumbers are hard to find!  I knew exactly what the issue was, and of the 12 plumbers I called, only 3 were willing to give me prices over the phone.  Atlas offered the best price and was able to come out the very next morning.  A different company came out to offer a free estimate, but wanted to charge me $688 for a bandaid fix with other package options increasing in price up to $2500.  Atlas plumbing did the job for $265.  They were prompt, professional, courteous, and honest.  They did a GREAT job, and they did it fairly and well.  I recommend them to everyone!

Highly recommended. Clinton has gone the extra mile to do the complete job.

I had an appointment for this morning for a plumber. I made the appointment several days ago. When I called this morning to get an update on the plumber's arrival time, I was told that he couldn't come today and that the appointment had been moved to tomorrow. I wouldn't have known that if I hadn't called.
Bad service!!!!'

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

The worst.   So many issues.    But lets name a few:
I informed them I needed repairs done on a Monday since that and Sunday was my day off.  It took a full week to report my needed hvac repairs to my warranty company.  I had called them 2 times during the week trying to get them to engage.   They said they would check on it and call me back.   They never did.   After a week on my day off i tried to call over 10 times and they don't answer or return voice messages.   I finally got them to get organized through many frustrating attempts.   I even asked for the manager or owner to call me and they did not.   They scheduled an appointment on sunday.   They no called and no showed me on Sunday.   Then on Monday they tried to say they can get to me on Tuesday.   Wtf..  I finally got them to bump someone else and schedule me.  12 to 4pm.   The guy showed up at 320pm.  Had the wrong part and was gone for over 2 1/2 hours before contacting me to say he had to change vans and saying he is another 40 minutes out. It's 630pm, dark outside and skeptical this will be the end of the saga.
Disorganized, does not answer phones or call back, does not care about others availabilty or time.   And worst of all,  they do not communicate at all.  Stay away.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

I hired them due to a sewage smell in one of the bathrooms and $840.00 later a hole in my wall that I did authorize to find a vent pipe with no luck I stopped the bleeding and told there master plumber to stop working on finding the problem. And it turns out a $15 bad wax ring that they installed around 1 year ago was the problem that my renters discovered with no plumbing experience. What should have been a $100 max job cost me $865 and a hole in my wall to replace a wax ring.
I WOULD NOT RECOMMEND THIS COMPANY

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