Best Plumbing Services in San Antonio, TX

I contacted George last night, when I discovered that I was going to have to pay a late fee if I stuck with my other BFP tester, and he came right out this morning, in an ice storm. Quick, efficient, and qualified! Thanks, George!

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

I called this company once before, and cancelled due to timing. What a regret. Not only were they professional. He was informative and honest. Honored a miss quote in pricing. Did a walk through. And gave me free advice. Was never pressured. Can't say enough. If you want your plumbing done right call Premire Works!

What a great service by Anthony today! Thanks for answering all my questions, and detail explanations of my new RPZ replacement.  Anthony was courteous, on time, friendly, and from what I tell, did quality work with care.  Thanks!

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

Hired Mr. Plumber to install shower valves for 3 bathrooms and set 2 tubs.  Total was $5885.22.  Tiled the showers and hired a different plumber to install trim since Mr. Plumber was pricey only to find out that 2 of the 3 shower valves they installed were installed upside down even though the valve clearly says UP.  Seems like that should be day 1 of plumbing school.  So then we have to tear off tile on 1, cut out the sheetrock to enter from the back side on the other.  Then Mr. Plumber tech claims they are shower only valves.  Accused us of ordering the wrong ones and wanted us to buy new ones even though they installed the others.  Why would you install and hook up water lines and how did you hook up lines from tub spout and shower if they are incorrect?  Showed proof that we ordered and were sent tub/shower combo valves.  Finally after multiple no-shows with Mr. Plumber to come and redo the valves, they showed up.  NEVER EVER again would I use this company.  I wish I could give no stars. Now I have tile to repair, a 3 foot hole in the wall to drywall, tape, texture and float and paint.  I have to get multiple trades out for all the repairs due to their mistake.  Delayed the project and left the client without a shower for about a month.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

Plumbers were efficient, thoroughly explained processes, wore masks. Had challenges with the office in scheduling services, but am pleased with the overall service provided. Will continue to use them.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

Called at 10:30 AM for a clogged main. Was exciting hear a tech would be here in 30-45 minutes.
90 minutes pass & no one showed up so I had to call & follow up. I was told this time 2 more hours because someone had truck problems.
No one shows up after two more hours so I call again.
This time I was told 90 minutes because the tech was just finished with another job & is headed my way.
3rd time calling after not being contacted that the timeline they gave me was still running late.
I call exactly 60 minutes later for the 4th time to see when a tech would be arriving. I was told another hour.
After another hour passed I called to cancel & was told a tech will be here in 45 minutes.
I kindly declined because no one had show up the previous 5 times I was told, why would this be different?

I waisted my entire Sunday waiting for no one to show up.
Unreliable & unapologetic. Not once did they apologize for all the screw ups.

These guys charge so much money, I could almost buy another house instead of having them repair my simple leak. It cost me $1250 to tell me it would cost $4000. Another contractor did it for less then their estimate. I sure hope Pleasanton gets a better plumbing company.

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