Best Plumbing Services in San Antonio, TX

I contacted George last night, when I discovered that I was going to have to pay a late fee if I stuck with my other BFP tester, and he came right out this morning, in an ice storm. Quick, efficient, and qualified! Thanks, George!

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

Jose was able to come by the next day to look at our leak. He took the time to explain and answer our questions. After quoting other companies we went with his professionalism and reliability. He didn't pressure us into a decision but offered time and suggested we called around. We will definitely use him again in the future if needed.

We had a great experience with Phil and the whole Austex Sprinkler team. They were able to schedule us a week after we signed on and then had our entire system installed in half a day. The crew (Josh, Johnathan, Jose, and Jeremy) were very professional and did a great job installing our system and treating our lawn/flowerbeds with care. We are very pleased with the lawn coverage we are getting from our sprinklers and with the high tech app we use to control the system. Definitely recommend.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Atlas Plumbing replaced a water heater within 5 days of their diagnosis. They were timely, courteous, and made sure the job was properly done and up to code. A couple days after the water heater was installed, one of the toilets coincidentally clogged. We called another plumber who couldn't unclog it and told us that it would require taking the entire toilet out at a charge of $400. We called Atlas right after that plumber came out, and they were kind enough to squeeze in a last minute look. They easily spotted the problem, got it unclogged within 5 minutes, and the most impressive thing of all was that they didn't charge a dime for the trip out nor the unclogging!! Louis said he just wanted to do the right thing, instead of trying to squeeze more money out of me. That alone just speaks volumes to their character. We definitely recommend their crew!

Highly recommended. Clinton has gone the extra mile to do the complete job.

The tech that came to my house was very polite and professional, but their prices (like most licensed plumbers) are ridiculously stupid. I paid over $600 for what I could have bought and done myself for less than $100. I had him throw in a couple other plumbing jobs around the house that I needed done, so I still feel ripped off, just not as ripped off as I could have been. I'm glad what needed to be fixed was fixed, but at the end of the day I have to give 2 stars only because of price gouging.

I asked him if I bought a water heater myself if they could install it for me to save some money. He recommended not doing that because if a part needed to be replaced on the store bought heater they wouldn't have the parts. There's some flawed logic in that argument, because I could go buy 4 new water heaters THAT INCLUDE THOSE BRAND NEW PARTS and install them myself for the same price they would charge me to install ONE.

I will take advantage of the 1 year warranty that came with it if needed, but I don't plan on using them again unless some extreme discounting happens.

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

This company is a nightmare!!!
RUN!!! Do not use them!!!

When my AC went out I was refereed to them by my warranty company and it has been Hell ever since.
1. They took one month to submit the report to my warranty company. I had to contact the warranty company request the report... Then an additional two-three weeks to replace my AC after the parts were received.
2. It has been impossible to get a  hold of anyone via phone, the manager responded one time via email - nothing helpful.
3. The technician ruined the power source of my water heater ( even though they were there to replace my AC)
4. The technician puncture a hole on a pipe in my attic causing a leak into my ceiling. And left a huge mess in my attic!!!!!!!!!!!!! ** still cannot get a hold of anyone..
5. Once they received payment from both the insurance and I, they have disappeared and are not to be heard from.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

0 stars! The owner Steve is rude and was yelling at me lying about a quote he gave me even when he did not! They charged me $426, they were here less than 30 min and did not send me a receipt. I called the office to ask for my receipt because I want to know why exactly I was charged that much and that's when the owner, Steve, starts yelling at me telling me because they did a job and that no one ever request a receipt! Do NOT DO BUSINESS WITH THESE THIEVES! Rude, and way over priced. The plumber was nice but not nice enough to be worth $426, and he had his young apprentice doing the actual work! DO NOT HIRE THIS COMPANY, horrible business practice. And they didn't even honor the 10% military discount

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