Best Plumbing Services in San Antonio, TX

Diamond irrigation did a fantastic job on our irrigation system. We installed a pool and the pool company completely tore up the backyard irrigation. George and his crew did a new install and connected lines to the front yard to get everything working again. Very professional, great communication along the way and his team showed up on time and worked into the late hours to finish up laying sod. Even when there were a few issues along the way, Diamond irrigation took accountability and rectified them in a timely manner.
Excellent customer service and respectable company that gets the job done right.

H&S Backflow is incredibly responsive and efficient. Mike came out diagnosed the problem and was able to repair my pool backflow issue the very next day. Will definitely be using them again for any of my future needs!

Cris is so knowledgeable and incredibly responsive! We needed 2 toilets in our home replaced. He was courteous and timely. He was even explaining what he was doing every step of the way to my inquisitive father. If you want the job done right for a great price, he's your guy! Very kind and professional. Amazing work!

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

I had a leaking sprinkler issue late in the evening tonight  and didn't know who to call. I'm so Thankful I found Premier Works and Mr. Chavez! Even though late in the evening he answered right away and took the time to help me troubleshoot and give me a fix to my problem! I will definitely be calling on him for my future needs! So professional and willing to help, Thank You!

Alex exhibited professionalism that I don't often see in service companies today.   He was on-time, on-budget, and very communicative during the process so that we knew exactly what was going on.   I needed a Pressure Relief valve and a Double Check Valve replaced.   He did the work, ran into some unexpected issues, but stayed true to his initial quote.    You don't get much better service than this.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Atlas Plumbing replaced a water heater within 5 days of their diagnosis. They were timely, courteous, and made sure the job was properly done and up to code. A couple days after the water heater was installed, one of the toilets coincidentally clogged. We called another plumber who couldn't unclog it and told us that it would require taking the entire toilet out at a charge of $400. We called Atlas right after that plumber came out, and they were kind enough to squeeze in a last minute look. They easily spotted the problem, got it unclogged within 5 minutes, and the most impressive thing of all was that they didn't charge a dime for the trip out nor the unclogging!! Louis said he just wanted to do the right thing, instead of trying to squeeze more money out of me. That alone just speaks volumes to their character. We definitely recommend their crew!

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

Mr. plumber replaced about 20 feet of drain pipe under my house. It was a really big job and they worked so hard on it. They were so nice and considerate and did a great job. I'm so happy with Benny and his crew.

DO NOT USE THIS COMPANY. We used Franco on a recommendation and the entire process has been a joke.  We had a leak in the shower faucet he said he fixed it for $500 only to be told that the entire shower and bath tub area needed to be ripped out because the leak was in the shower wall. No credit for the $500 already paid. The walls and bath tub were ripped out and we were left for 4 days with an exposed moldy wet mess, he had a church retreat to go to, that should have been our first clue that the project was going to go sour. Then, after asking and asking for a written estimate, 2 weeks later,  he wrote one because we refused to give him any money. Now, 2 months later we are still trying to get Mr. Franco to complete the project. We are not paying him the balance of $3362 until the project is complete. He blames every problem or delay on someone else. This is his business. Days go by with no work done only empty excuses. Now, he tells us that he is retired, retired? then why start the project??? As of tomorrow he is going on vacation and sending his Pastor to complete the project. That says a lot right there. If you read a positive review on this company it was probably written by him or one of his family members.

This company was assigned to me through my home warranty company, Old Republic Home Protection (ORHP), like the other one-star reviewer.

Hector came on time, and was very friendly. He checked out my lack of hot water, and went to my water heater. He turned up the thermostat to 125*F, then bounced! He was like,things should be good now! I seriously thought he would stick around awhile to make sure that made a difference, because it didn't.

A week later, Hector still hasn't entered a report on the work he did, so that my warranty company can know what to do next. I've called ORHP twice about this matter, and had them switch me to another plumbing company on the third try. It shouldn't be that difficult to write I turned up the water temp. Didn't take me a week to write that just now. Come on! I only want hot water. Do your job.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

Did they get the job done? Yes. Was the pricing fair? NOT AT ALL. I would have said no to them doing the work if I didn't need the repair to turn my water back on and had time to get anyone else. $105 per hour and the time starts from the moment they leave their office to get to you. It's 7 miles from my house and it took them 40 minutes to get there (no traffic). Instead of the repair I needed, I opted for them to just put a cap on the PVC pipe so I can reopen the water without it spilling in my yard. He was quoting me some 3 to 5 hours worth of work for something I know takes less than an hour. I have done the repair myself before but could not do it this time because my dogs broke the pipe to where the repair had to be done under the crawl space in the house. I live alone with a special needs child I cannot leave alone in the house, otherwise, I would have done it myself. The total cost to do it myself would have been maybe $30, with all materials and tools needed for what he did. He charged me $31.50 for a PVC cap that is worth less than $1, and for using PVC glue and primer that he clearly already had open from doing normal jobs. Charged me 2 full hours when he was only there 1 1/2 (of which 40 minutes were spent driving from the office to my house). Total $240 to install a cap on my PVC pipe so I can turn my water back on.  

Don't get me wrong, they did the job right, the plumber was very nice and professional, but being they were local, I thought their pricing would be better. There is no value in the service they provided. Way too expensive. Even Roto-rooter was gonna charge me less, but they could not make it until the next day and I needed to turn on the water. Very disappointed with the pricing.

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