Best Plumbing Services in San Antonio, TX

George and his team are fabulous! They come out quickly and are very reasonable on their pricing. I didn't know how my system worked, it has a rain sensor that stops the sprinklers from running and I thought it was broken and they showed me and didn't charge me for not knowing and they very well could of. I've had them out twice now. I highly recommend them and would use them again.

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I've dealt with a lot of contractors during my 71 years but never any contractors better than Randy and Daniel with ET's Plumbing & Rooter. They installed a toilet for us and were very polite, clean and professional. Ron & Shirley C.

I had a leaking sprinkler issue late in the evening tonight  and didn't know who to call. I'm so Thankful I found Premier Works and Mr. Chavez! Even though late in the evening he answered right away and took the time to help me troubleshoot and give me a fix to my problem! I will definitely be calling on him for my future needs! So professional and willing to help, Thank You!

All you have to do is read the other reviews of Austex Sprinklers to know how my experience was using Austex Sprinklers. You can tell in talking with Alex that he takes customer service, and providing timely,professional work seriously. He is easy to contact, and responds quickly to questions and scheduling concerns of his customers.  Travis, the technician assigned to my account was friendly, informative, and very professional in how he completed the minor repairs needed. Travis was obviously interested in finding, and repairing what needed to be fixed, and nothing more. He took the time to clearly explain my system, how to program it, and walked me through the process. I learned several things that will allow me to adequately, and efficiently water my yard and plants, while still reducing the amount of water I use. Any time any of my family and friends need sprinkler system service I will strongly suggest they call Austex Sprinklers. I will never call anyone else!

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Atlas Plumbing replaced a water heater within 5 days of their diagnosis. They were timely, courteous, and made sure the job was properly done and up to code. A couple days after the water heater was installed, one of the toilets coincidentally clogged. We called another plumber who couldn't unclog it and told us that it would require taking the entire toilet out at a charge of $400. We called Atlas right after that plumber came out, and they were kind enough to squeeze in a last minute look. They easily spotted the problem, got it unclogged within 5 minutes, and the most impressive thing of all was that they didn't charge a dime for the trip out nor the unclogging!! Louis said he just wanted to do the right thing, instead of trying to squeeze more money out of me. That alone just speaks volumes to their character. We definitely recommend their crew!

Highly recommended. Clinton has gone the extra mile to do the complete job.

Great service, two guys named Kevin and James came out the same day that I called, quoted for free, and charged slightly more than what other companies wanted to just find the leak. They dug to a tree and fixed the leak quickly. They are also picking up the tree they dug up for free. Kevin and James are knowledgeable, professional, and nice guys.

DO NOT USE THIS COMPANY. We used Franco on a recommendation and the entire process has been a joke.  We had a leak in the shower faucet he said he fixed it for $500 only to be told that the entire shower and bath tub area needed to be ripped out because the leak was in the shower wall. No credit for the $500 already paid. The walls and bath tub were ripped out and we were left for 4 days with an exposed moldy wet mess, he had a church retreat to go to, that should have been our first clue that the project was going to go sour. Then, after asking and asking for a written estimate, 2 weeks later,  he wrote one because we refused to give him any money. Now, 2 months later we are still trying to get Mr. Franco to complete the project. We are not paying him the balance of $3362 until the project is complete. He blames every problem or delay on someone else. This is his business. Days go by with no work done only empty excuses. Now, he tells us that he is retired, retired? then why start the project??? As of tomorrow he is going on vacation and sending his Pastor to complete the project. That says a lot right there. If you read a positive review on this company it was probably written by him or one of his family members.

This is a no-name tiny company. But I'd like to bring it to your attention for their dishonesty and terrible customer service.
In the last week of May 2016, our home warranty company assigned the plumbing work in our house to this company. This company made three visits and didn't get anything done.
In the first, they said they needed to call our home warranty company and then didn't come back for the service.
In the second day, they lied to our home warranty company that they stopped by in the evening but didn't.
In the third visit, they lied to the home warranty company again that we yelled to the work and therefore they did not want to take the project.
To save your time and money, don't use this dishonest company that is totally not trustworthy.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

Did they get the job done? Yes. Was the pricing fair? NOT AT ALL. I would have said no to them doing the work if I didn't need the repair to turn my water back on and had time to get anyone else. $105 per hour and the time starts from the moment they leave their office to get to you. It's 7 miles from my house and it took them 40 minutes to get there (no traffic). Instead of the repair I needed, I opted for them to just put a cap on the PVC pipe so I can reopen the water without it spilling in my yard. He was quoting me some 3 to 5 hours worth of work for something I know takes less than an hour. I have done the repair myself before but could not do it this time because my dogs broke the pipe to where the repair had to be done under the crawl space in the house. I live alone with a special needs child I cannot leave alone in the house, otherwise, I would have done it myself. The total cost to do it myself would have been maybe $30, with all materials and tools needed for what he did. He charged me $31.50 for a PVC cap that is worth less than $1, and for using PVC glue and primer that he clearly already had open from doing normal jobs. Charged me 2 full hours when he was only there 1 1/2 (of which 40 minutes were spent driving from the office to my house). Total $240 to install a cap on my PVC pipe so I can turn my water back on.  

Don't get me wrong, they did the job right, the plumber was very nice and professional, but being they were local, I thought their pricing would be better. There is no value in the service they provided. Way too expensive. Even Roto-rooter was gonna charge me less, but they could not make it until the next day and I needed to turn on the water. Very disappointed with the pricing.

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