Best Businesses in San Antonio, TX

I left a review on Google but I just wanted to make sure that I expressed my gratitude...I left a five star. Thank you Joseph. Great work and price.

Great vet owned business. Prompt, clean and professional.
This has been a problem drain and the enzymes they gave me should help.
They were a great value

We had a commercial water leak at a restaurant. We had a big company come out and give us a quote but when we called the next day to confirm, no one had any knowledge of the prior day's assessment and couldn't come out for hours. After calling multiple other plumbers, we came across Harrell Plumbing. What a relief!!! Jennifer and Brad were able to coordinate to have people on-site and working within no time. We did need to close for business, but also, they needed to dig 4 feet including through concrete. There is still work to be completed on the cleanup side, however, our water is fixed and the invoice was palpable. We were very please with Harrell and will make them our go-to plumber for work at this restaurant and our other business. #localforthewin

I have used Mauldin Plumbing twice with excellent service both times.  Once was a broken main water line in the front yard and most recently a piece of cloth accidentally went down a toilet stopping up the drainage.  Our house is lower than the sewer main in the street so we must use a grinder pump that collects all the waste water from the house and pumps it up to the sewer main.  If anything like a toy or piece of cloth gets in the pump it stops working essentially forcing you to stop using any water.  Troy and Nick responded in a timely manner and quickly protected the pump inlet from letting any foreign objects from going into the pump while using a specialized tool to explore and remove the cloth from the in-house sewer drains.  We were back in service quickly and at a very reasonable price.  I'll continue to use Mauldin Plumbing and recommend them to friends.
Bob

Collie was my service rep and he is great. He helped troubleshoot our water heater problems and even guided us through warranty coverage. They were also there to help us through the lake floods last fall. Highly recommend them.

These guys are the very best hands down. Dave has been at it many,many years. Hardworking and dedicated to getting the job done right. Has saved me from unscrupulous plumbers who have downright lied just to get more money. Seriously call if you want the real deal.

I am very disappointed with the plumbing done by 1st Plumbing Services. We had them over to fix a cracked pipe, and showed them the area in our front lawn where there was a lot of water and we assumed the crack was at. It was easily accessible about a yard from the sidewalk. The water was running over the sidewalk. They told us it would be $475 just for them to find the crack. Seeing that we thought it was kind of easy to locate I thought this was a large amount but told them to go ahead because I just wanted it done.

However, I came out awhile later after they had done some digging and they had told my husband that they were almost sure that the leak was coming from beside the house and that they needed to tear up my redwood mulch and bushes landscaping. Obviously I wasn't excited about this option but went ahead and agreed since they were so sure that was where the leak was and we needed it fixed. After hours of digging, and butchering my landscaping, and the dirt they were digging up wasn't even soaking wet like the original location we showed them. They decided it wasn't there.

3 or 4 hours later they go back to the original location we showed them, easily accessible by the sidewalk, and find the crack in the pipe is there. Now my lawn looks horrible, and they replanted the bush they dug up but it doesn't look like it has enough roots to survive. They didn't offer us any discount for the fact that it looks like a natural disaster went through our lawn. I would never use this company again. We paid $686 for them to destroy our lawn in 5 hours, for a job that an experienced plumber could have done in 1 hour. I will say they did try their best to fix the messes that they made, but unfortunately we will have to do some work.

I was referred to Plumb and Order from another plumber who was not available.  They were quick to respond, courteous and professional.  They came in and quickly diagnosed the issue which was just a loose fixture.  He explained everything he was doing to us which was nice.  He fixed the problem quickly and was on his way.  He will definitely use them should we have future needs.

Eddie has done 2 excellent jobs: one finding a rag in the main line, and the other replacing a toilet. Polite, efficient, effective.

You see the other reviews. RUN IN THE OTHER DIRECTION. This company charged me hundreds of dollars for work they did not fully complete. They are very unprofessional and do not finish what they start. Now I have to spend even more to have what I need done right. If your warranty company tries to push this incompetent, disorganized, unprofessional company on you, JUST SAY NO!!! Ask for someone else! For your own sanity!

With this unexpected freezing weather we've had this February 2021, I was totally unprepared and really had never had to deal with weather r this cold and so I didn't quite know what to do and, of course, my pipes froze.I called first thing this morning and help arrived around noon. My problem was quickly assessed and a portable heater restored running water to my home and I don'tThink I have ever been so happy to see running water as I thought for certain my pipes havhade burst and I would be dealing with a flooded house when the fog big thaw came. Within 30 minutes water was running again and all is well. I am very grateful for service this company provided to me in a true crisis. And yes,I will call them before I reach out to another plumber in the future.

please excuse auto correct.

Cara CarlsonRoberts

Gold Star Leak and Repair is a scam. Do yourself a favor and do not waste your money on a phoney leak detection. The technicians don't have the right equipment and Gold Star is incapable of producing a report of findings that is actionable for any repair. You will then find that they don't response to texts, emails and phone calls after they have your money. They are basically committing fraud by positioning themselves as a pool leak detection and repair company.

The reviews of Fox seem to be either 5 stars or 1 stars which reflects why customers write reviews- either because they're very happy or very unhappy.  

This review is going to be a mixed bag.

Stated simply:  we are happy with the work done by the service people at Fox.  We're not as happy with their management.

Fox has a wide variety of services-  we've used them several times over the past 15 years for HVAC and plumbing services.  The guys that have done the work varied from older very experienced guys to younger guys who had less experience.  In every case, we've been happy with the service.  The service staff explained what they did and why they did it.   They made recommendations to improve performance or prevent problems with both the HVAC and with the plumbing.  We've been satisfied with the professionalism of their workers and we've never had anyone come to our home from Fox that we were not comfortable having in our home.

About 7 years ago, we had them install a new HVAC system which is one of the best decisions we've made.  They recommended an excellent model and there is a noticeable difference in our house since the units were installed and there's also been a noticeable difference in our utility costs.

Everything was going well with the HVAC until about a year ago.  We purchased a maintenance plan where Fox came out and serviced the units twice a year to do preventive maintenance.  This was important to us because we travel and there's nothing worse than coming home from a trip to find a broken AC or heating unit.  Last year, we had our maintenance done in October.  Then in late October, the drain line failed.  The line should have been checked a couple of weeks earlier during the maintenance service and there's no way that it got completely blocked in a couple of weeks of low AC usage.  In addition to the line being blocked, the cut-off sensor that should have turned off the unit did not sense the water buildup.   The backup drain line that should have drained the excess water also failed.   The drain line failure flooded the lower floor of the house and caused about $10K in damage.  

This is where the review becomes mixed:  the service person who came out to look at the unit showed up about 2 hours after we called (impressive!).  He stayed for about 5 hours until the line was opened and he was sure that there would be no more water backup in the unit.   He left around 9PM and because he stayed so long, I think he had to miss out on something that he had planned with his kids.  That's example of what we consider going above and beyond the call of duty.

We've left several messages with the manager at Fox asking him to call us and discuss how the line blockage was missed during the maintenance calls.  We would also like to understand better how the overflow sensor that we paid for also failed and how the backup drain line also failed.  In spite of leaving several messages, we have never heard from anyone at Fox.  

So, it's with reservation that I recommend Fox.  I can recommend their work and I can say that you won't feel uncomfortable having their workers in your home.  However, if something were to go wrong with their work, I can't guarantee that you will receive the same level of service from their management and I can't guarantee that their management will be accountable for anything that may go wrong.  I would also recommend you ask about their maintenance plans and what performance guarantees those plans offer in the event something were to go wrong.

I was having trouble with the water running cold while showering...brrr! A friend or mine referred me to Diamond Plumbing. I called Diamond Plumbing and I spoke to Jason. I  described my problem and after a few questions he was able to determine the problem with my shower. I made an appointment and he was prompt, friendly, courteous, knowledgeable and professional. Jason fixed the problem quickly, cleaned up after himself and the service was reasonably  priced. Problem solved, NO MORE COLD SHOWERS!  Thank you, Diamond Plumbing you surely have lived up to your name!

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