Best Businesses in San Antonio, TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

Do not use this company for service or installation of your HVAC system.  In San Antonio, use ANY OTHER company, there are plenty of much better options out there.

Beyer Boys is a complete rip off!  Simple repairs = astronomical costs!, company and technicians only interested in raking in $, and promoting annual service plan.  Technician disingenuous.  Customer service very slow to respond in answering questions about billing.

This job was for a simple solenoid failure on the AC unit with a total cost of over $900!
The basic 50mf/ 440v solenoid replacement cost $318.   Also replaced were the hard start saver $317. and a 2 pole electric connector at $291.   Later after we finally got the itemized receipt (which required several calls to the company before any receipt was emailed), I looked up the cost of these parts. (to buy OEM parts for this unit, they would be less than $30, $135, and $15 respectively).

I don't think the technician took enough time to explain the issue with the HVAC unit that needed repair. I think that he replaced more components than were needed to solve the problem. I also felt he was more interested in trying to sell me an annual maintenance plan than addressing the service issue at hand.  He kept trying to sell me the annual maintenance plan.  After he was working on the unit I asked him if the solenoid replacement alone would have fixed the unit and he said yes, but then also encouraged me to have the maintenance plan.  He hinted again that we should have the annual maintenance plan,  in saying that the coolant level was low so the system might not cool as well as expected   That is actually not an issue at all with our HVAC.

After the bill of $916.80 was paid for this very basic problem, which took less than one hour for the technician to fix, we never received a bill in the email.  I had to call the company to request a bill.  They finally emailed the bill, but it was not itemized at all, it just listed the items repaired and the total charge.  I called again and requested that they please send me an itemized bill, including the parts cost and labor costs.  This time I received an email with the costs as I stated above, but again no separation of parts and labor costs.   I called again and asked to get the full b breakdown, but still have not heard back from them.

The technicians behavior, the exorbitant charge, the failure to promptly send a receipt, and then once a receipt was received, the additional phone calls to get an itemized receipt, and also to request a breakdown parts vs. labor all makes this feel like a RIP OFF SCAM.  If the exorbitantly high cost was the result of some sort of emergency labor fee or something like that I would understand that, BUT BECAUSE OF THE LACK OF TRANSPARANCY, I am left with the impression that this is a serious rip off, and deception in business practice.  The behavior of the technician also made the service call feel deceptive, because of the focus on promoting the annual service plan.

PICK ANOTHER HVAC SEFVICE COMPANY, there are plenty of options out there.

Purchased a deal off Angie's List for Shafer to perform the backflow preventer test on my sprinkler system that is required by SAWS. I was able to get an appt within a quick time frame. The tech was delayed due to an earlier job taking more time than expected but the company kept in contact with us throughout the day to provide an expectation of when the tech would be at our home. The service provided was done in a reasonable time frame. The tech was professional. He did tell us about other services the company offers but he was not a hard sell. I would recommend this company. They were professional, courteous and got the job done as expected.

Wishing I would of read reviews before using this company The plumber,  Jesse, is argumentative,  and if you say or ask any questions he  gives a frustrated sigh , I am a paying customer,  and if they feel it is affordable,  then I have been out of the loop, for an hours work was $357 with said $65 dollar discount for being a new customer, he replaced down spout , p trap , and the outline... the materials would be less than $40 at homedepot .. I have called the office multiple times , because the joint that connects the downspout and the ptrap was leaking last night , he saw the drip right away, brought some glue and tighted it , we ran water , a ton per him , and I could take a paper towel and still get water on the papertowel... he said a little moisture was normal. Funny... none of my other sinks have this moisture issue .
    I have called to speak with management,  all I get is their call center to make appointments... and they have no idea who the owner or manager is ... use at your own risk

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

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