Best Businesses in San Antonio, TX

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

After a diagnostic fee of $89.00 (normal) the Beyer Boys provided an Estimate for repairs with a 1 line work cost (parts labor) of over $1200.  Minus expected labor, It turns out they were attempting to pass a cost of aprox. $900 for a $350 (retail) oem blower motor.  Do not trust their estimates particularly if they are not itemized with real part numbers.  I would normally expect some degree of markup but this is gross overcharging.  I knew better because I had already called around for parts estimates and asked what the labor alone charge would be.  

Make you own conclusions as to their credibility; At the very least whomever is doing their estimates is including gross overages in parts costs.

As a result decided to sourced the part myself and hired someone else to complete the (simple) repair which was completed in under an hour.  My total costs at well below half of their estimate.  Cool air today without being taken advantage of... Priceless.  

I would not call Beyer Boys again. Before writing this review I offered them the chance to explain their estimate ?mistake?; no reply was given.  I requested a refund of the 89.00 diag fee to compensate for their poor estimate and they refused.

2 stars because at least the diagnosis was correct but note, I already knew what was wrong with the system (blower motor broken)

We learned today that Shafer Services in San Antonio, Texas has been scamming us on our A/C system for 5 years. Claiming to need to replace parts under warranty so they could charge us expensive labor. We caught them in a lie when our A/C certified contractor took a look and saw the leak in the coil they were claiming to need to fix at a cost of $1200 was perfectly fine. By the way the same coil was replaced one year earlier. They claim it's bad from the manufacturer. There was no leak at all. Then they went to the trouble to try to cover it up. We recorded everything and have proof of the fraud. However, sadly we also learned that most A/C companies do the same. They will confidently tell you to get a second opinion because they are all in on it. my contractor fixed what they broke in trying to cover their tracks for $125  

My advice if you've also been having lots of trouble with your A/C according to Shafer or any of these scam companies, is to ask for proof of what is broken and then when they try to show that proof, hire a contractor who is A/C certified to verify it. Our contractor told us exactly what they would do, word for word and that is exactly what they tried to pull on us. Do not trust them. We originally trusted them and gave them five stars all over the internet. We fell for this little scam where they pretend to save you from everyone else and then they just start scamming you with their regular maintenance and fixes when issues come up. And I promise, there will be issues.

Our water heater went out and my husband, who is 80, called this company. They came out timely.  He claimed our stuff was not up to code, and said he would make it compliant and install the heater.  He said it would cost $3,200. We needed hot water, and were not familiar with costs, so my husband agreed. The technician left to go get a new heater and miscellaneous parts and came back an hour later. It took him about 3 hours to install a heater (in our attic) that we found out later cost less than $700. Total was $3,262 (no itemization on the invoice) after a $25 senior discount. They charged us $2,500 for 3 hours' labor and miscellaneous parts. After researching and consulting others, we called to express our dismay that they'd taken advantage of an elderly couple. They claimed my husband agreed and didn't offer to rebate any of our money. Do not use this company. They took advantage of an old couple with an emergency. We plan to file complaints with the BBB and any other State/County/City agency that will listen to us.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

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