Best Plumbing Services in Texas

Love these guys!  From the person who answers the phone all the way to the end, they are 1st class.  Have used them several times over the years  and they don't ever change...J.D. was wonderful, knows his stuff, very honest and just a good all around guy.  I recommend them to everyone asking me if I know a good honest plumber or plumbing company.  USE THEM!  You won't regret it if you have plumbing issues.

Absolutely love Jolly Plumbing! We had a backup that resulted in us needing a plumber ASAP. We love using local businesses (not those subcontracting GIANTS), so my wife called Jolly Plumbing located here in Keller.  Chester and his team were punctual and professional.

Let's talk prices...  Before starting work, Chester explained exactly what needed to be done, what the options were, and how much it would cost. Jolly Plumbing was able to find our issue (two sections of our sewer pipe where a tree had roots breaking through). He marked the spot and said one of them would need to be fixed by the city. Unfortunately the other one was in my yard. He quoted me a price for the work and a dressed the other issues (reseating a toilet).  After they left, the Water Services guy from the City of Keller came out to mark their locations and inquired about the 'other spot'. When I told him the quote I received from Jolly Plumbing he seemed really surprised and said it was a great price!

For this visit, they cleared the backup in the front yard, scoped the pipes using their AWESOME CAMERA (showed me the issues in HD), replaced, resealed, and reseated the toilet, all for less than $400. They even waited around to be there when the City came to inspect the issue.

Overall I'm incredibly satisfied with Jolly Plumbing. If you're in the Keller or Ft Worth area, they're the guys to call!

I called CRC Plumbing, earlier this week and spoke to Mr. Clete Rheinlaender and he worked around my schedule to do the work. Both Mr. Rheinlaender and his assistant arrived at the appointed time. They both were very professional, kind and courteous. They quickly went to work and replaced both water spigots in our laundry room which created a wet floor and wall and now black mold.
They did great work in replacing both hot/cold spigots double checked their work to ensure there was no water leaks replaced the washing machine after connecting water hoses.
They cleaned up after their selves and left. Thank you both for all your hard work and professionalism. We will highly recommend CRC Plumbing and will use their services again when needed.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

This company replied quickly but the person I spoke with was not pleasant on the phone and wanted me to send him all of the relevant info via text message for his convenience rather than writing it down for mine. This struck me as lazy and not very customer service oriented. The quote to replace washers in bathroom sinks was very high at $150 per sink. He quoted me an hour to be there and I told him I need to know that that was accurate since the renter at my sisters rental property which I manage could adjust her schedule. He then changed it to an hour and a half and asked me how far it was from his area (Denton) to the home (Little Elm) - again this struck me as lazy (Google it) and indicated that they do not even know their own service area very well.

About 30 minutes after sending him the info he requested my credit card info via text. I told him I wasn't sending that info via text and asked him to call me. The next message was that he could no longer do it because it is not my home - something I told him over the phone.

Final analysis: if you manage a rental property or are a remote owner of a rental property this is not the plumbing company for you. Also, if customer service is important to you you may want to consider another. When I hung up I debated whether or not I even wanted to send this person to the home of someone I respect.

We had a couple of leaking spouts, one bathtub and a basin.  We called Garcia Plumbing on late Thursday afternoon and spoke with Georgia.  The repair was started and completed on Friday.
  Our plumber, Domingo was professional, polite and friendly.  Domingo used appropriate social distancing and wore a mask during the repairs, as well as wiping his feet each time he entered our home.  He explained the parts needed and the difference in prices.  He had the parts with him, and did a good and fast job at fixing our problems.  The price was affordable and reasonable.
  We will call Garcia Plumbing again the next time we need repairs or other plumbing work done.

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

Professional, friendly and affordable. I had called two other plumbers and got stood up for my small job. I was running out of time for a shed install and needed sprinkler reroute done quickly. HEB came out in a timely fashion and treated me like I was a valued customer.
Customer for life!

We were so grateful to Genzel Plumbing for finding a way to come out quickly to fix our outside faucet leak. We had put off getting this fixed but wIth the sudden cold, we were afraid of serious damage to our home's pipes. Although the problem was more serious than we realized, they worked with us on the price and the solution. We highly recommend them!

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

You get what you paid for. Horizon's estimate was about $400 cheaper than competitors, but their service is less than professional. I had two water heaters replaced. They didn't know how to turn off the water to my house because the connection was different. I spent two hours asking neighbors how they turned off their water and had to come up with a solution for the plumbers. Then when they left, they left a huge mess of left over shipping parts in my garage. Immediately after the new water heater was installed, I turned on the hot water a sticky substance came out at first. When I asked what it was, they claimed it couldn't be the water heaters because they don't use glue. I was concerned a gasket or something was introduced to the line, and the response was well it's gone now. They did send a plumber out who claimed that it wasn't them since this has never happened. They could have told me that over the phone.

The good news is that the water heaters passed city inspection. We'll see how long they last.

The plumber was fine but we were outrageously overcharged for the work done.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

I used to use Hobson for service and repairs to my home HVAC unit, and for what it's worth the service techs always did a good job, and were very courteous.

Unfortunately, after the last repair they did, I called a friend that runs an a/c business in another state and found out that the replacement parts I had just paid for were marked up a ridiculous amount. The pre-printed repair forms have pre-set prices for certain parts so the technician can just circle what is replaced and add it up, but I was charged close to $100 for a capacitor that I later found out only costs about $9 at a parts dealer across town. I ended up paying about $250 total for parts that cost about $35. Luckily I didn't have to pay the fees for the service call because I was a member of their service club, but the club charged me $16 a month. Altogether, I ended up paying Hobson about $450 in a 1 year period, and my total benefit from it all was $35 in parts, and an hour of labor.

Still wanting to give them the benefit of the doubt, I asked them to quote a new unit for my house. A salesman came out, did an analysis of the house and asked me a lot of questions about what I was looking for in terms of energy efficiency, price, financing, etc. I filled out a credit app so he could check on financing for me, and then I never heard from him again. The old unit was still working, so I forgot about replacing it. I did cancel my service membership, but a year later I was still getting at least 1 phone call a month from them trying to sell me something.

A year later, the unit broke down again (I repaired it myself this time) and I decided to finally replace it. I had Hobson and another company come out and prepare quotes, and Hobson quoted me a smaller unit (2.5 ton vs. 3 ton) from a brand with a lower quality reputation, and with a lower energy-efficiency rating, for almost 50% more, $8,500 vs. $5,600. They offered me financing again, but the financing terms had something like a 16% APR, wouldn't cover the full price of the system so I would have to pay tthe $2500 difference, and also required me to pay the first and last payment up-front. I went with the other company, and couldn't be happier.

Hobson seems to have some good, knowledgeable techs working for them, but their pricing is outrageous.

Sad to say this Company want to charge time and half starting at 4pm , when asked if could come back another said day told YES.  4 days later never heard from, called office and told when find out why and get back to me.  been 4 day still no word after 2 more calls where message left  no return call, called another  company   So Sad

If you want professional work and service, this is NOT the company to work with. I have not been able to use my shower/toilet/sink in my upstairs bathroom due to a leaking pipe into my downstairs living area for over a month now. I placed a service request with AHS and they assigned me to Next Level. The 1st scheduled visit was a 4 hr window that I had to reach out to Next Level to set up and was a no call/show from them.  2nd visit they were here for less than an hour and made the issue worse. 3rd visit was the same. 4th visit I had to make several calls and attempts to reach out to Next Level as well as AHS to get this resolved. Next Level admitted that they would be sending an experienced technician out for the 4th visit to which I was even more frustrated with.  Why wouldn't they send an experienced technician out in the first place? Next Level does not return calls or respond to text messages for days and then apologizes with excuses. Also, the technician Josh blocked my driveway when he came to my house, cut the pipe in the downstairs and let water run all over the floor (thankfully it is tiled and not carpet), asked me for a broom/dustpan and paper towels to clean it up (not prepared w/his own supplies to clean it up), and then left knowing the pipe was still leaking and said he would need to come back another day.  I have spent well over 12 hours either waiting on this company to show up to get this job done or on the phone multiple times to get them to come back to fix it and get this resolved. Lots of missed hours at work, I paid them $125 additional from the $125 I paid AHS for the visit and I have a worse issue now.  Very unprofessional company and I am not sure how they are still in business.

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