Best Plumbing Services in Texas

First off, based on the professional service my family received last week, I'm surprised this company doesn't have more reviews. J.D. and his apprentice (Darren I believe) diagnosed the issue, recommended a course of action, and got to work that same day to fix the leak.

J.D. was quite knowledgeable about his work as a plumber, and answered any questions I had.

I'd gladly recommend this company to anyone else in need of their services.

Thank you Chester and Jessica!!! Even in the cold and late hours they arrived promptly and were very efficient. Best plumber around, hands down.

Had  a clogged toilet I couldn't fix myself. CRC plumbing called me back first thing in the morning and was able to come over immediately.  I was so thankful.  He was able to unclog the toilet instantly. He noticed a minor correction needed in the tank and took care of that also. Much appreciated.  Clete and Blake were friendly, professional and courteous.  Very thankful. He even uses venmo and zelle. Which makes payments so easy.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

We've used John at Advanced Plumbing Services twice now and we'd gladly call him again.  He's always honest and takes the time to show you the issue and what needs to be done to fix it correctly.  He's here when he says he will be and takes great pride in his work.  Water leaks can be such a stressful issue, but John was careful about his approach to finding the problem and fixing it with as little damage to the walls as possible.  I highly recommend!!!

We have had an outdoor leaky faucet for quite some time and it was getting worse so we called a local plumber,  Garcia Plumbing.  Georgia was very friendly on the phone and after I told her what was wrong she knew exactly what needed to be fixed and gave me a price quote.  Eddie came out the next day and did a great job fixing the problem and the cost was less that estimated.  We will definitely use Garcia Plumbing in the future and tell others about them also.

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

We hired this company to find a leak at our home. They came out, said the leak was in the yard but didn't try to find out where. They said they'd charge $4500 to run a new water line but didn't attempt to find out where the leak was in the yard. We were paying them to find the leak and still had NO answer as to where it was. They charged $675 for this!!!!

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

This company misdiagnosed an issue with my sprinkler and charged me for un-needed parts. To make matters worse, they cut into a corrugated drain pipe when digging to repair sprinkler and said nothing to me about it. Maybe they didn't realize it when it happened, but when I brought to their attention, the owner Kathlyn dismissed me.

We had a leaky hose bib that slowly got worse since the deep freeze we had last year. Brandon from Genzel was able to come out and fix the issue quickly. They were very transparent on the pricing and have a heads up about the variance depending on the severity of the problem. Luckily ours was a simple fix, but we will definitely keep them in mind for future plumbing work.

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

The plumber was fine but we were outrageously overcharged for the work done.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

RUN, RUN away from this company. Hobson Air also doing business as Comfort Experts. They installed a different full heat pump system than what the contact stipulated and refuse to replace or discount the unit they did install! So in place of a name brand good quality unit, we have a builders grade unit that has the worst reviews. Even the installer admitted he knew he was installing the incorrect unit! They come out for a meeting to make things right and admited they should have contaced me for approval of the different unit before installing the incorrect unit. Upon demanding they install the correct unit they (Service Mgr, Parts Mgr, and Salesmen) storm out of the house because I won't sign a new contract that night without them agreeing to fix the issue.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

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My experience with this company was horrific. I have a home warranty that contracts them for plumbing issues in the area. My hot water heater started leaking on Saturday. Their technician came out and said it needed to be replace and that they would send the information to the warranty company. Once the warranty company approves it, it would be installed within two days.

First thing Monday morning I get and email asking me to approve extra charges. There were two charges totally $225 for out of pocket expenses that I would need to cover, one of them being an access fee. Meaning, my hot water heater would be difficult to access and that would cost me $100. (Please see photo below.) I was not happy but approved the charges the same day to proceed as the valve on the water heater to shut water off to it doesn't work. Therefor, I had to shut the water off to my entire home or the water would enter the hot water heater, leak out, and flood my basement. (I found this out the hard way after it flooded twice.)

I was told Next Level Plumbing could not schedule me until the hot water heater came in. On Tuesday evening I still had no update and called the warranty company. (Next Level Plumbing was extremely slow to respond and I needed an update.) I was told that everything was paid for on Monday and they were just waiting for NLP to pick up everything.

I sent a message to NLP and asked them why they hadn't picked up the parts and scheduled me. Wednesday morning the responded and said the hot water heater was just ordered the night before. When I called the warranty company they said NLP didn't want to drive that far to pick up the parts and requested a closer location. Then in the text message attached, they said they have to have PO number for pickup. Which doesn't add up to previous comments about waiting for it to come in and getting ordered. It was already in stock and paid for just waiting for pickup.

NLP then proceeded to give me the last available appointment on Friday 3-6pm. Once I pointed out that I would be 7 days without water (which they were made aware of multiple times) they canceled the appointment in retaliation for my complaining.

I did speak to the owner who made fun of the non English speaking people working at my home warranty company and begin to justify all of the issues I had experienced and lies I was told over the course of five days. He placed all of the blame on the home warranty company and took no responsibility for his staff lying to me and putting me off.

I did not include all of the lies I was told in the review because I would be writing a book. This company is beyond unprofessional, deceitful, and revengeful. They knew they were the only contractor in the area for my warranty company and took advantage of that. First, by overcharging me and the warranty company(according to the warranty company $800 by the warranty company and $225 from me so almost $1100 for a 50 gal. water tank to be replaced.) Second, by putting me off and ultimately canceling my Friday appointing it took them 5 days to schedule in the first place. I wouldn't recommend to the my worst enemy.

In response to Mike B., you absolutely made fun of the non English speaking people. You did not say miscommunication. You literally asked me if I every spoke to someone who spoke English at the home warranty company while laughing along with other dialog. And I didn't tell you that you were racist, I put that in the feedback they requested from me. Which is based off of your comments. Why would I bring it up if it weren't true when I plenty of other things I could bring up from this horrible experience?

I didn't not say I had dog poop all over my home, I said my dog was very sick throwing up and I had no water to help clean it up. (Who wouldn't want to be able to thoroughly clean their home in that situation.) I also said I could not shower because, again, I have had no water for 5 days but go ahead and make fun of my dog and myself for a situation that is out of our control. I never stated that everything in my home is dirty because it's not. That is your summation and assumption off of my dog being sick. Most people would have some kind of empathy and compassion, let alone care or concern.

Also, please reread my post and note where I say according to my home warranty company on the $1100. Which I'm left to believe because they have more credibility than you by far. I absolutely don't believe you and your staff after catching you in multiple lies (much like your response to my review.) For the record, I DON'T want to work with your company and I'm not sure why you think I do.  Please keep your sarcastic fantastic comments to yourself because no one is buying it after all of these negative reviews.

If you've been doing this for 25 years since you were 15, I'd think you'd have more positive reviews since this yelp app was created in 2004.

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