Best Plumbing Services in Texas

These guys provided excellent, timely service with NO SERVICE CALL FEE. They offered a reasonable rate on the repair of a busted pipe and did not try to upsell us on a more extensive replacement.

Absolutely fantastic work! Professional, reliable, and trustworthy. Shawn and Dillon worked fast and efficiently. Strongly recommend!

Very happy. Spoke with Clete on the phone and set-up an appointment the next afternoon. He was running late, but that was fine because he cared enough to communicate - which seems to be rare these days. Looked at the problem, a broken shower handle rod in a Moen cartridge. I had bought a replacement at a big box store, but it wasn't good for the repair. Clete said he had a handle that would work offsite, and had no problem coming back to install it the next day. He did just that. The cartridge was a bear to get out, but he got it out and fixed everything, with the proper handle he provided.

Professional, communicative, fair pricing, and excellent service - qualities that are unfortunately forgotten these days. My plumbing headaches, as far as any services, are done. I know if I have a problem, I can pick up the phone and call Clete and it will be taken care of the right way.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

Great service. Communication precise, timely. John fixed us up in no time.
Re Covid precautions: mask used all the encounter w distancing. Even boot covers!
I will call again when needed. I highly recommend.

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

Casto is great! We've had them work on several projects for us and will always call them for any future issues/needs.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

On Tuesday (10/30) morning, I noticed a significant leak from a broken water pipe.

I looked through Yelp for a plumber and found HEB plumbing. I gave her a call, (among a few other companies). Kathlyn was empathetic, but  unfortunately said her schedule was booked all day. She understood my urgency on needing my water back on and even gave me the number to a few other plumbers in the hopes someone could fix the issue same day(I appreciated her honesty!!)

My bad luck continues as none of the companies I called were available until Thursday! I gave Kathlyn a call back, and asked if she was available Wednesday, and luckily she was! She also said she would give me a call if she had any cancellations.

I roughed it without water on Tuesday (daily showers are overrated anyway).

Wednesday morning, Kathlyn calls and confirms our appt. The two gentlemen who came out were extremely professional and finished the work quickly and efficiently. They fixed the work in about an hour (Side note: several companies predicted the job would take 4-6 hrs, but I understand these things can be hard to estimate).

When it came time to pay, I opted to pay by check (They said they could accept a credit card, but would have to phone it in, so I payed by check to avoid the hassle). They even guaranteed their work for 3 months!

Bottom line is HEB Plumbing is honest, fair and respectful of your time. I whole heartedly would recommend.

We were so grateful to Genzel Plumbing for finding a way to come out quickly to fix our outside faucet leak. We had put off getting this fixed but wIth the sudden cold, we were afraid of serious damage to our home's pipes. Although the problem was more serious than we realized, they worked with us on the price and the solution. We highly recommend them!

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

We have used them for years. A service man came by today and didn't even charge me, even though he was here for at least 30 minutes. He said he needed someone else with more experience with 88 year old plumbing to come by (for our 1926 home). They have always been honest and fair, as the technician was today. Highly recommended.

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.

Mark arrived a few minutes early and after a quick chat got right to work. He kept us apprised of his findings as he ruled out possible problems. The problem was with a duel capacitor located in the outside unit. He demonstrated with an electrical device that our part was not working and promptly replaced the capacitor with one from his van. Service and parts were within range according to on-line sources; although the charge was closer to the high end. We now have cold air that was made possible by a prompt professional.

Sad to say this Company want to charge time and half starting at 4pm , when asked if could come back another said day told YES.  4 days later never heard from, called office and told when find out why and get back to me.  been 4 day still no word after 2 more calls where message left  no return call, called another  company   So Sad

Shower faucet would not shut off. Brandon with Next Level was prompt, courteous and professional in resolving the issue with one trip.

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