Best Plumbing Services in Texas

Complete bathroom remodel. Trim out was already complete. All that was needed was final install.

The installer cracked the glass tile above the tub when installing the handle. Tightened the handle beyond breaking point. Then took a few minutes to describe to the installer I did not want to sign the final form without his statement I cracked the tile.

Now just two months after the install, the toilet rocks side to side when under pressure. Concerned the installer did not mount flush with tile or did not tighten the bolts on the side of the toilet.

Not satisfied with this service and will not call them back for any other service for remainder of this home remodel.

Honesty and quality of work go a long way with us! We've used this company once before and can't say enough great things about them!  We had an issue with an outside faucet and 2 of our toilets, so we scheduled a service call the following day. They came by the next morning, gave an estimate, and had all of the work completed within an hour!!! Very professional and will even teach you a bit along the way. My neighbors use this company as well!

They repaired our leaking bathtub faucet and repaired all our outside water faucets. Very friendly and professional folks. Will call them back if needed.

Had a leaking AC condensate line. Jon was super knowledgeable, responded fast, and did great work. Really good value.

I have had Mr. Goad come to our house on several occasions. He is always on time, his price is fair and I feel safe allowing him in my house. We've never had an issue with his work, he always fixes things quickly and effectively and is friendly and quiet.

Not in time( they gave 11 to 1PM ) came at 2:10PM-
They left for another customer place, and again came in 30 min, they did not come with right tools and left for tools, and the guy is inexperienced!

Totally they neglected the customer attention!

I had my house painted by All Metroplex Handyman and they really went out of their way to get it done right!! They replaced a lot of damaged wood. They were neat, and cleaned up afterwards...talking me thru every step, and were friendly and available for any questions..the rate was very affordable    I'll be happy to refer folks to them!! Thanks guys

This company does not seem to know what they are doing, and has an outrageous hourly rate. We had a leak in one of the pipes and called Murley Plumbing. Murley came out to our house to look at the pipe. The plumber was unable to figure out what the problem was, and was not sure how to repair the pipe. Without knowing what the problem is, he obviously would not know how long it would take to fix it. He said it may take anywhere from 4 to 8 hours to fix whatever is causing the leak, at $202 per hour. It was hard to believe that a company specializing in repairing pipes would be this unsure and unable to give an accurate description of the problem and plan to fix it. With such a large, unfocused range in the estimate, we denied Murley to continue working on our problem because there was no guarantee he would be able to fix it in a reasonable time for a reasonable cost.

We then got another company who was able to identify the problem and fix the problem in 4 hours for a total $250 ($63 per hour). Given the experience we had with the other company, we realized how much of a rip-off Murley Plumbers are, and their lack of experience problem solving to identify what the problem was. Their company motto of A company committed to complete customer satisfaction seemed to be completely off the mark in our experience.

Tim Long Plumbing installed my appliances in my new home.  Instead of using a supplied water supply line from the manufacturer, they decided to create a makeshift line with many adapters (which the factory unit did not have).  One of the adapters failed, causing a slow leak which destroyed my cabinets and appliances.

The manufacturer has verified this was caused by the shoddy installation of a non-recommended supply line.  Tim Long has been contacted, and ask to make this right,and no cure was offered.

Unless you want lies and to be overcharged, don't waste your time. Home warranty dispatched these guys to fix an issue with my A/C drain plumbing. Eric showed up and proceeded to tell me that my entire drain was completely wrong and that it needed to be redone and that the home warranty wouldn't cover it. He then quoted me $275 + parts. I promptly told him to get out. And the way he scrambled out of here at 100 mph told me that he simply didn't want to do the work.

I called two other plumbers and both quoted me $125 to do the same work. Obviously Hard Times was just trying to take advantage of me and using the home warranty as an excuse not to do the work. I wouldn't hire these guys for anything unless I wanted BS and to be overcharged.

This guy is an arrogant prick! I will go without water than have him in my home. He's rude and treats people very poorly.

If I could rate them lower than 1 star I would. Called mid-morning and was told I'm scheduled for a 1-3 PM appointment. Technician never called and no one showed up. Called office and was told he was on the way. They never bothered to call and no plumber ever showed up. My advice is DO NOT CALL THESE PEOPLE! Very unprofessional!

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