Best Businesses in Plano, TX

I set up a time of 10:00 am the day before these people were to come out to my place.  I had to take off a 1/2 day of work to be able to be home at the 10:00am for them to do the work.  At 10:15 I texted Ken and asked if they are still coming to my house?  At 10:30 I called them and of course Ken did not pick up the phone. I finally get a text saying he thought he told me between 10:00am and 12:00pm and this is not what he told me.  I will make sure I never call this company again.  If a Company is not good for their word, I do not want them working at my house!!!!!!!!!!!!!

Outstanding company and outstanding work and service.  I called about replacing a hose spigot. They came out in 2 hours and had it replaced in an hour.  Very professional, explaining what he (Travis) was going to do and what the cost would be up front.  This is the 2nd repair they've done for me. Highly recommended.

This is not a good company to spend your money with. Look for another company! Cody and sons has no honor. As long as you pay their high prices they will be very nice to you. As soon as you change your mind about a service... they get obnoxious, rude and disrespectful. This company tried to charge me 300 dollars to drain the hot water heater. When I told them I found another place that charges 100 dollars for the same exact service the lady who takes the calls got an attitude.
Its 2022... if you cannot provide exceptional service with a price to match... I will not be spending my money with you! Good riddance!!!!!!

They showed up and did not charge for work not necessary.   Very prompt and professional.  When they had to do work, it was well done and timely.   I have worked with this company for over 15 years with no problems.

So, so pleased with the service we got from Captain Ron's!

After not hearing back from another local plumber, a friend recommended Captain Ron's, as her parents had be using them forever. 15 minutes after leaving a voicemail, I had a returned call and was set up for the next morning. It was a bigger issue than we had anticipated, and they took care of everything, including trying to save as much grass as possible when they dug a trench through our yard. They also patched things enough to get our water turned back on until they could return with a city permit. Cody and Joey did the job thoroughly and professionally, and came in at the bottom of the range they had quoted.

They don't have a great website or seem to have much online presence, so I wanted to give a glowing review, as they would be easy to overlook for a flashier company. If you need a plumber in Lewisville, I can't recommend them enough!

This is the 2nd time I use Pure. They are my new and favorite plumbing. As a single female, I trust them.

I can't recommend CTX highly enough. After a slight mixup, Austin and Adam really came through and did a great install of our home filtration system. Their professionalism really shines through in the way the way the tackle problems and handle customers. If you are looking for reasonable prices with quality workmanship, CTX should be your first call. I would definitely recommend them for any plumbing needs and will be spreading the word to friends and coworkers. Thank you again

I called John at 8:15 this morning with a clogged toilet that just wouldn't flush correctly.  He answered the phone himself (WOW)!!  He let me know he could come by in a few hours.  He called me back within two hours and told me he was on his way.  Came in and fixed the problem within 15 minutes.  He was a nice man, and got the job done.  I will use John again.

I just bought my first home, and it needed to be brought into the 2000s. So I contacted Luis and his crew to help me resurface the walls because there was this ugly texture from the 80s on it, paint it because it was so dark and Cave-like, and then add some recessed lighting and new trim. They totally blew me away with the finished product. My house looks like a brand new house even though it is 35 years old. They gave me exactly what I wanted and we're very professional. I enjoyed chatting and hanging out with the crew when they were working in my house and Luis listen to me and gave me suggestions on what I should do to improve the home. I am so in love with what they did... I will definitely call them to do some more work very soon. I have already recommended them to my neighbors. Thank you so so much

Steve was great! He was professional and courteous. They got here fast and fixed our problem. Reasonably priced as well.

These guys are amazing. They were able to fix my leaking pipes quickly and efficiently. The team was courteous, knowledgeable, and provided me with tips on how to maintain my plumbing. Will be using their services again in the future.

Came home midnight 12-23 to a garage and hall way full of water. The water heater decided to give out while we were out. Submitted an online request at  plumbing around 9am Saturday 12-24, (Christmas Eve) and left a voicemail with Jason.

I received a text instantly saying a rep would be with me as soon as possible. I received a second text 4 minutes later saying my time was important to them and someone would be with me momentarily.

Today, Monday the 26th at 10:48 am 9:22pm, I received another text asking me to call their office and schedule service. I asked what service? I had found another plumber through my son-in-law who came out and replaced the heater a couple of hours.

Their excuse was they were busy Saturday...

You know, I get it if you can't provide services because of a backlog, but I don't understand not responding to an emergency request at all until 48 hours later, especially when your website says you have 24/7 service, including weekends AND Holidays.

I hired Hiho Handyman for painting, flooring and lighting in my kitchen and bathroom and was very satisfied. They exceeded my expectations in every way and cleaned up after they were finished. This is an honest, five star company. I will definitely use them again and recommend them to my friends.

Unacceptable customer service. Used because AHS warranty. Problem garbage disposal. Was not working at all, fixed said clogged. Soon as used, leaked everywhere. 2nd request. Gave 15 min window. I arrived 18 min home. Found note on door.
Trying call resolve, not interested. Will get back with me. She stated not their policy to wait on customers. Lol.

NEVER AGAIN!! They came out and installed our hot water heater in 2010 and it went out yesterday (4/21/15).  It had a 6 year warranty which was still in effect.  They wanted to charge us $1400 to replace it even though it was still under warranty. After my husband called, more than a little irate, they then lowered the price to $1199. By this time we had located another plumber so we told them no thanks. Before they left, they once again lowered the price to $800. So it was obvious they were trying to rip us off from the beginning.  I feel sorry for the techs that work for him, I'm sure he has a hard time keeping qualified help with those kind of ethics.